7820 Solaris Bar Code Scanner User’s Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
TABLE OF CONTENTS INTRODUCTION Product Overview ............................................................................................. 1 Applications and Protocols................................................................................ 2 Scanner and Accessories ................................................................................. 3 Basic Kit Components ................................................................................... 3 Optional Accessories........................
TABLE OF CONTENTS MAINTENANCE Replaceable Protective Outer Window ........................................................... 38 Daily Maintenance .......................................................................................... 38 TROUBLESHOOTING GUIDE Troubleshooting Symptom / Solution Chart .................................................... 39 CONFIGURATION MODES ............................................................................ 44 UPGRADING THE FIRMWARE ...........................
INTRODUCTION PRODUCT OVERVIEW The 7820 Solaris vertical mini-slot scanner increases productivity with an unmatched feature set that aggressively scans high-density codes and fits easily into any existing enclosure found in small item, high-volume retail environments. Every scanner comes standard with an integrated RF EAS antenna, Checkpoint® and Sensormatic interlock and the ability to be remotely configured or Flash upgraded.
INTRODUCTION APPLICATIONS AND PROTOCOLS The model number on each scanner includes the scanner number and factorydefault communications protocol. SCANNER COMMUNICATION PROTOCOL(S) 7820 RS232, Keyboard Wedge, USB, Auxiliary, RS485 The 7820 bar code scanner with Built-in PC Keyboard Wedge Interface is designed to be used for keyboard emulation only. Many RS232 configurable functions available in other Honeywell scanners are also available as keyboard wedge functions.
INTRODUCTION SCANNER AND ACCESSORIES B ASIC K IT C OMPONENTS Part # Description MS7820 Bar Code Scanner 00-02407 MetroSelect® Configuration Guide 00-02283 7820 Bar Code Scanner User’s Guide 57-57312-3 7820 EAS Cable - Checkpoint (External) 57-57313-3 7820 EAS Cable - Sensormatic (External) Guides also available for download at www.honeywellaidc.com.
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # Description AC to DC Power Transformer – Regulated 12V@ 1.
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # 46-00868 Description 7820 Flex Stand Kit Flex Stand, Kit Components 1. Tall Flex Pole Cover ...................................................................... Qty. 1 2. Tall Flex Pole ................................................................................. Qty. 1 3. Stand Base .................................................................................... Qty. 1 4. Plastic Stand Base Cover ................................
INTRODUCTION SCANNER AND ACCESSORIES O PTIONAL A CCESSORIES Part # 46-00869 Description 7820 Wall Mount Stand Kit Wall Mount Stand, Kit Components 1. Short Flex Pole .............................................................................. Qty. 1 2. Short Flex Pole Cover ................................................................... Qty. 1 3. Plastic Housing .............................................................................. Qty. 1 4. Plastic Stand Base Cover .........................
INTRODUCTION 7820 SCANNER DESIGN SPECIFICATIONS OPERATIONAL Light Source: Visible Laser Diode (VLD) @ 650 nm Laser Power: 0.900 mW (peak) Embedded Laser: Depth of Field: Width of Scan Field: Scan Speed: Scan Pattern: Scan Lines: Min Bar Width: Max Optical Power: 10 mW Wavelength: 650 nm 0 mm to 255.0 mm (0"- 10.0") for 0.33 mm (13 mil) bar code 38 mm (1.5") @ 15 mm (0.6"); 135 mm (5.3") @ 191 mm (7.5") 1800 scans/second 5 fields of 4 parallel lines (omnidirectional) 20 0.127 mm (5.
INTRODUCTION 7820 SCANNER DESIGN SPECIFICATIONS ELECTRICAL Input Voltage: Power: Operating Current: DC Transformers: 12VDC ± 0.25V 4.8 W 320 mA Class II; 12VDC @ 1.25A For Regulatory Compliance information, see pages 50 - 52.
BASE MODEL CHARACTERISTICS 7820 SCANNER Components Figure 1.
BASE MODEL CHARACTERISTICS 7820 SCANNER Dimensions Figure 2. 7820 Bar Code Scanner Dimensions Connector Panel Figure 3.
BASE MODEL CHARACTERISTICS 7820 SCANNER Caution and Serial Number Labels Figure 4. 7820 Label Location (Top) & Sample Label (Below) Caution To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) Keyboard Wedge 1. Turn off the host system. 2. Disconnect the keyboard from the host. 3. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 5). 4. Connect the “Y” end of the VLink cable to the keyboard and the keyboard port on the host. If necessary, use the male/female adapter cable supplied with the scanner for proper connections.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) USB 1. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 6). 2. Connect the other end of the USB cable to the host. Before continuing, verify the USB cable is connected to the appropriate interface jack on the scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) RS232 1. Turn off the host system. 2. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 7). 3. Connect the other end of the VLink cable to the host. Before continuing, verify the VLink cable is connected to the appropriate interface jack on the scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner. 4.
INSTALLATION CABLE INSTALLATION (INTERFACE SPECIFIC) RS485 1. Turn off the host system. 2. Connect the keyed cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 8). 3. Connect the other end of the cable to the host. Before continuing, verify the cable is connected to the proper communication jack on the scanner. Incorrect cable connection can cause communication problems or potential damage to the scanner.
INSTALLATION CABLE INSTALLATION (SECONDARY HONEYWELL SCANNER) 1. Turn off the host system. 2. Connect the round end of the VLink RS232 AUX cable [PN 57-57170-3] to the RS232 jack of the auxiliary scanner (see figure 9 on page 18). 3. Connect the other end of the VLink RS232 AUX cable into the Auxiliary (AUX) jack, which is located directly next to the circular keyed Multi-Interface jack. The Auxiliary (AUX) jack has a square opening.
INSTALLATION CABLE INSTALLATION (SECONDARY HONEYWELL SCANNER) 11. Scan the following bar code to configure the auxiliary port on the 7820 to accept a Honeywell scanner as the secondary scanner. The following bar codes do not apply when using an MS6720 as a secondary scanner. If the secondary scanner is not a Honeywell scanner, refer to the Auxiliary Port Control section of the MetroSelect Configuration Guide.
INSTALLATION CABLE INSTALLATION (SECONDARY HONEYWELL SCANNER) Figure 9. Connector Orientation (Top) Auxiliary Scanner Setup (Bottom) See SELV Power caution statement located on page 11 of this manual.
INSTALLATION EAS DEACTIVATION SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range. Honeywell recommends end users program the 7820 bar code scanner to the Short Range*, so that the unit does not scan out beyond the deactivation range.
INSTALLATION FLEX STAND INSTALLATION, PN 46-00868 1. Drill four #39 pilot holes in the counter top for the stand base plate. Figure 11. Base Plate Hole Pattern 2. Attach the flex pole assembly and secure the base plate to the counter. Slide the flex cover over the flex pole assembly. Once the flex pole has been assembled, mount the stand base plate to the counter and install the flex cover over the flex pole assembly. Figure 12. Pole Assembly 20 Figure 13.
INSTALLATION FLEX STAND INSTALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 14 until the back plate unlatches from the scanner. Figure 14. Cable Cover Removal 4. Slide the bottom mounting plate off the scanner. Figure 15.
INSTALLATION FLEX STAND INSTALLATION 5. Attach the scanner mounting plate to the flex pole. Figure 16. Secure mounting plate to flex pole. 6. Slide the scanner onto the mounting plate until the plate is fully seated into the scanner. Figure 17. Slide mounting plate into scanner. 7. Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections. 8. Re-Install the scanner’s back plate to lockin the bottom mounting plate. Figure 18.
INSTALLATION WALL MOUNT STAND INSTALLATION, PN 46-00869 1. Locate the area on the wall where the scanner will be mounted and drill four #39 pilot holes in the wall for the stand base plate. Figure 19. Base Plate Hole Pattern 2. Attach the flex pole assembly to the Wall Mount plate. Slide the flex cover over the flex pole assembly. Figure 20.
INSTALLATION WALL MOUNT STAND INSTALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 21 until the back plate unlatches from the scanner. Figure 21. Cable Cover Removal 4. Slide the bottom mounting plate off the scanner. Figure 22.
INSTALLATION WALL MOUNT STAND INSTALLATION 5. Secure the wall mounting plate to the wall location designated in Step 1 and assemble the remaining parts as shown in Figure 23. Figure 23. Scanner Mounting Plate Assembly 6. Slide the scanner onto the mounting plate until the plate is fully seated into the scanner. Figure 24. Slide mounting plate into scanner.
INSTALLATION WALL MOUNT STAND INSTALLATION 7. Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections. 8. Re-Install the scanner’s back plate to lockin the bottom mounting plate. Figure 25.
SCANNER OPERATION SCAN ZONE (BASED ON 100% UPC BAR CODES) Figure 26. Scan Area Top View (top) Side View (Bottom) Specifications are subject to change without notice.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 27. Depth of Field Top View Long Range Mode Minimum Bar Code Element Width mm mils A .132 5.2 B .190 7.5 Long Range Mode C .264 10.4 Specifications are subject to change without notice. 28 D .330 13.0 E .660 26.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 28. Depth of Field Side View Long Range Mode Minimum Bar Code Element Width mm mils A .132 5.2 B .190 7.5 Long Range Mode C .264 10.4 D .330 13.0 E .660 26.0 Specifications are subject to change without notice.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 29. Depth of Field Top View Short Range Mode Minimum Bar Code Element Width mm mils A .190 7.5 Short Range Mode B .264 10.4 Specifications are subject to change without notice. 30 C .330 13.
SCANNER OPERATION DEPTH OF FIELD BY MINIMUM BAR CODE ELEMENT WIDTH (BASED ON 100% UPC BAR CODES) Figure 30. Depth of Field Side View Short Range Mode Minimum Bar Code Element Width mm mils A .190 7.5 Short Range Mode B .264 10.4 C .330 13.0 Specifications are subject to change without notice.
SCANNER OPERATION INDICATOR DESCRIPTIONS Audible When the 7820 scanner is in operation, it provides audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, 6 alternate tones and no tone). To change the tone, use the Tone Button or refer to the MetroSelect Configuration Guide. One Beep When the scanner first receives power, the blue LED will turn on and the scanner will beep once.
SCANNER OPERATION INDICATOR DESCRIPTIONS Visual There is a blue LED on the top of the 7820 as well as three illuminated buttons on the front. When the scanner is on, the flashing or constant illumination of the LED indicates the status of the current scan and the scanner. Figure 31. LED No Blue LED The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer. or The unit is in Power Save Mode.
SCANNER OPERATION INDICATOR DESCRIPTIONS Failure Modes Figure 32. LED Flashing BLUE LED and One Razzberry Tone This indicates the scanner has experienced a laser subsystem failure. Return the unit for repair at an authorized service center. Flashing Blue LED and Two Razzberry Tones This indicates the scanner has experienced a motor failure. Return the unit for repair at an authorized service center.
SCANNER OPERATION INDICATOR DESCRIPTIONS Diagnostic Indicator Display There is a green colored (when illuminated) single digit error code display located to the left of the scanner’s mirrored polygon (see figure to the right). Figure 33. Failure LED ERROR CODE DESCRIPTION 0 RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Return the unit for repair at an authorized service center. 1 PROGRAM ERROR – The scanner’s software program is failing. Return the unit for repair.
SCANNER OPERATION POWER SAVE MODES The 7820 bar code scanner has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: “Blinks” the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code, it will exit the Blink mode. 2. Laser Off Power Save Mode (Default): Turns the laser OFF after a configured period of non-use.
SCANNER OPERATION TOUCH BUTTON PANEL Figure 34. The Touch Button Panel Operation CHANGING THE BEEPER TONE Touch the Tone button once and the beeper tone will change. The new tone will be heard. Then two more of the new tones will be heard signifying the new setting has been set. Figure 35. Changing the Beeper Tone CHANGING THE BEEPER VOLUME Touch the Volume Button to adjust the scanner’s speaker volume or mute (silence) the scanner. Figure 36.
MAINTENANCE REPLACEABLE PROTECTIVE OUTER WINDOW The 7820 bar code scanner includes a replaceable protective outer window, which protects the flat-screen window from scratches when used in harsh scanning environments. Figure 39. Replaceable Protective Outer Window Easy Removal. Figure 38. Replaceable Protective Outer Window Easy Installation. DAILY MAINTENANCE Smudges and dirt on the unit's window can interfere with the unit's performance.
TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms on page 54. 7820 SERIES TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION All Interfaces No LEDs, beep or motor spin. No power is being supplied to the scanner. Check transformer, outlet and power strip. Make sure the cable is plugged into the scanner. No LEDs, beep. No power is being supplied to the scanner from host.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Scanning a particular symbology that is not enabled. UPC/EAN, Code 39, Interleaved 2 of 5, Code 93, Code 128 and Codabar are enabled by default. Verify that the type of bar code being read has been selected. The scanner has been configured for a character length lock, or a minimum length and bar code being scanned does not satisfy the configured criteria. Verify that the bar code that is being scanned falls into the criteria.
TROUBLESHOOTING GUIDE SYMPTOMS Scanner beeps at some bar codes and NOT for others of the same bar code symbology. Multi-Function Button is not working. POSSIBLE CAUSE(S) SOLUTION The bar code may have been printed incorrectly. Check if it is a check digit/character/or border problem. The scanner is not configured correctly for this type of bar code. Check if check digits are set properly. The minimum symbol length setting does not work with the bar code.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Everything works except for a couple of characters. These characters may not be supported by that country’s key look up table. Try operating the scanner in Alt mode. The unit is not transmitting each character. Configuration is not correct. Increase the intercharacter delay setting. Adjust whether the F0 break is transmitted (KBW Interface ONLY). It may be necessary to try this in both settings. Alpha characters show as lower case.
TROUBLESHOOTING GUIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Aux Port Operation with any Interface Trouble with the secondary scanner. Secondary scanner powers up but data is not relayed to the host. * Refer to the user guide provided with the secondary scanner. Cable [PN 57-57170x-3] may not be connected to the proper port. The “Aux” com port may not be operating properly. Ensure the secondary scanner is connected to the 7820 com port marked “Aux” port.
CONFIGURATION MODES The 7820 has three modes of configuration. • Bar Codes Configure the 7820 by scanning the bar codes included in the MetroSelect Configuration Guide shipped with the area imager. This manual is available for downloaded at www.honeywellaidc.com. • MetroSet2 This user-friendly Windows-based configuration program allows you to simply ‘point-and-click’ at the desired scanner options. This program is available for downloaded at www.honeywellaidc.com.
UPGRADING THE FIRMWARE The 7820 is part of Honeywell's line of scanners with flash upgradeable firmware. The upgrade process requires, a new firmware file supplied to the customer by a customer service representative and Honeywell's MetroSet2 software. A personal computer running Microsoft® Windows® 95 or greater with an available RS232 serial or USB port is required to complete the upgrade. PowerLink Cable #54-54014 is required when using RS232 for the upgrade process.
SCANNER AND CABLE TERMINATIONS SCANNER PINOUT CONNECTIONS The 7820 scanner interfaces terminate to 10-pin modular jacks located on the back of the unit. Figure 40.
SCANNER AND CABLE TERMINATIONS SCANNER PINOUT CONNECTIONS Figure 41.
SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS (HOST END) Pin 1 2 3 4 5 6 7 8 9 VLink Cable, PN 5S-5Sxxx-3* Function Shield Ground RS232 Transmit Output RS232 Receive Input N/C Power/Signal Ground Reserved CTS Input † RTS Output +5VDC 9 5 6 1 9-Pin D-Type Conn. xxx* specifies connection to the host † CTS Input can also serve as DTR input.
SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS (HOST END) VLink, Keyboard Wedge PN 54-54002 Pin 1 Function Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 Pin 1 +5 Volts DC Function Keyboard Data 2 No Connect 3 Power Ground 4 5 6 +5 Volts DC PC Clock No Connect 5-Pin DIN, Female 6-Pin DIN, Male Honeywell will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other.
REGULATORY COMPLIANCE SAFETY ITE Equipment IEC 60950-1: Second Edition EN 60950-1: Second Edition Laser Laser Class 1: IEC 60825-1: Second Edition, 2007 EN 60825-1: Second Edition, 2007 LED IEC 62471: Exempt Risk Group Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner.
REGULATORY COMPLIANCE Attenzione L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il raggio laser, anche se credete che lo scanner non sia attivo. Non aprite mai lo scanner per guardare dentro l’apparecchio. Facendolo potete esporVi ad una esposizione laser rischiosa.
REGULATORY COMPLIANCE EMC Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio. Dans ce cas l’utiliseteur peut être amené à predre les mesures adéquates.
CUSTOMER SUPPORT Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below) provides an easy way to report your problem or ask your question. Technical Support Portal: www.hsmsupportportal.
LIMITED WARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment.
INDEX A AC ........................................................ 8 accessories ...................................... 3, 4 adapter ............................................... 49 audible ................................. See indicator auxiliary .............................. 3, 43, 47, 48 scanner .............................. 16, 17, 18 auxiliary port ....................................... 10 B bar code ........................... 28, 29, 30, 31 Bar Code ............................................
INDEX M S maintenance ....................................... 38 manual ................................................. 3 MetroSelect ........................................ 44 MetroSet2 ........................................... 45 safety............................................ 50, 52 scan zone ........................................... 27 secondary scanner ........... 16, 17, 18, 43 serial label .......................................... 11 specifications.......................................
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