304602466/112272/23MM30583-PC72 304602465/112265/23MM30583-PO83 USE AND CARE GUIDE MATTINGLY ELECTRIC FIREPLACE QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE, CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE 8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS THANK YOU We appreciate the trust and confidence you have placed in Home Decorators through the purchase of this electric fireplace.
Table of Contents Maximum Load Warning............................................ 2 Safety Information...................................................... 3 Warranty...................................................................... 5 Pre-Assembly.............................................................. 6 Hardware Included ................................................... 6 Product Specifications........................................................ 7 Tools Required.........................
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at service at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. WARNING: Under no circumstances should this fireplace be modified. Parts that must be removed for servicing must be replaced prior to operating this fireplace again.
Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. NOTE: To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.
Warranty Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
Pre-Assembly HARDWARE INCLUDED AA CC BB II JJ RR SS KK LL FF EE DD MM NN OO GG HH PP QQ ZZ Part Description Part Number Quantity AA Wood Dowel PH-DWLNTL001 20 BB Shelf Pin PH-SPNPCSPLB2 16 CC Handle (with Screw) Handle (with Screw) 2 DD Screw 3 x 16 mm PH-SCRBLK001 38 EE Door Hinge PH-HNGBLK003 4 FF Screw 4 x 50 mm PH-SCRBLK006 8 GG Screw 4 x 15 mm PH-SCRBLK009 18 HH Angle Bracket PH-BKTBLK007 2 II Magnetic Catch PH-MCHBRW001 2 JJ Screw 3 x 15 mm
PRODUCT SPECIFICATIONS VOLTAGE 120VAC, 60 Hz AMPS 12.5 Amps WATTS 1500 Watts NOTE: Hardware not shown to actual size. PLANNING ASSEMBLY Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.
Pre-Assembly (continued) PACKAGE CONTENTS NOTE: All panels are labeled left and right as viewed from the front of unit.
Assembly 2 Preparing the center panels 1 Preparing the center shelf Align the Door Bumpers (NN) onto the Left Center Panel (C) and secure with Screws (JJ). Repeat step for the Right Center Panel (D). Insert Wood Dowels (AA) into the pre-drilled holes on the sides of the Center Shelf (B). JJ NN AA D C B 4 3 Preparing the center panels Attaching the center panels Align the Left Center Panel (C) with the Center Shelf (B). Push together.
Assembly (continued) 6 Attaching the decorative base panel 5 Preparing the center panels Using a Phillips screwdriver, secure the Decorative Base Panel (E) by inserting Washers (MM) and Bolts (LL) through the pre-drilled holes in the Base (A). Insert Wood Dowels (AA) into the previously assembled unit (Step 4). MM LL E AA A 8 7 Attaching the base Preparing the side panels Insert Wood Dowels (AA) into the pre-drilled holes in the Left and Right Side Panels (F,H).
Assembly (continued) 9 Attaching the side panels 10 Securing the center shelf Align the Metal Plate (RR) onto the back of the center shelf (B) and secure with a Screw (DD). Rotate the Metal Plate (RR) to span the joint and secure with another Screw (DD). Repeat to secure the other side. On a flat surface, secure the Left Side Panel (F) to the Base (A) by inserting Screws (FF) through the pre-drilled holes.
Assembly (continued) 14 Installing the back panels 13 Attaching the top assembly Insert the Screws (DD) through the pre-drilled holes in the Center Back Panel (J) and the Side Back Panels (I). Tighten using a Phillips screwdriver. Place the Top Assembly (G) on top of the main assembly. From underneath, insert Cam Lock Connectors (PP) into the pre-drilled holes. Tighten using a Phillips screwdriver.
Assembly (continued) 17 Attaching the sliding doors Align the Left Door (K) with the Door Hinge (EE), latched push the Left Door (K) to the right. Insert screws (GG) into the pre-drilled holes. Tighten using a Phillips Screwdriver. Repeat to attach the Right Sliding Door (L). 18 Attaching the adjustable shelves Insert the Shelf Pins (BB) into the pre-drilled holes on the inside of the Left Side Panel (F) and the Left Center Panel (C). Rest the Adjustable Shelf (M) on the Shelf Pins (BB).
Assembly (continued) 21 Installing the tipping restraint hardware When the Tipping Restraint Hardware (KK) is properly installed, it can provide protection against unexpected tipping of the Unit due to small tremors, bumps or climbing. Your Unit comes with two Tipping Restraint Hardware (KK). Each Tipping Restraint Hardware (KK) includes one Unit Anchor, one Wall Anchor, one Anchor Tether, and four Anchor Screws. Use these to complete the following steps for a proper installation.
Operation Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. 1 Powering the fireplace 2 Push the Power button to supply power to all functions of the fireplace and put the insert in a standby mode. Push the Power button again to turn off all functions.
Operation (continued) 5 Replacing the remote control battery 6 Disposing of used batteries The battery may contain hazardous substances that could endanger the environment and human health. When the remote control stops operating or its range seems reduced, it is time to replace the battery with new ones. On the back end of the remote, press and slide the battery door open and remove the old battery. Insert 2 AAA batteries, checking that the + and sides of the battery match inside the battery compartment.
Operation (continued) 8 Patent pending Safer Plug™ information This product is equipped with a Safer Plug™, which is an advanced safety device that helps detect electrical fires caused from faulty outlets. Overloading of outlets, adapters and surge protectors may cause overheating, damage, and increased risk of fires. The Safer Plug continuously monitors the temperature in the plug and outlet and will turn off the heater to prevent unsafe outlet overheating.
FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Display shows " " The thermostat sensor is broken or disconnected. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor. Display shows " " The thermostat sensor is broken. Contact customer service for a replacement thermostat sensor.
Troubleshooting (continued) PROBLEM Flame effect works but heater function does not and the emberbed flashes when the Heater button is pressed. ROOT CAUSE CORRECTIVE ACTION The heater is disabled. With the power on press and hold the POWER button on the control panel for 10 seconds. Once re-enabled the emberbed lights will flash multiple times. There are no batteries. Change the remote batteries. The signal is poor. Operate remote transmitter at a slow measured pace.
Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part Description 1 2 3 4 5 6 7 8 9 10 11 Qty.
HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
Questions, problems, missing parts? Before returning to the store call Home Decorators Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS RETAIN THIS MANUAL FOR FUTURE USE.
