HME# 400518 Rev— 8/15/03 Wireless 6000 Wireless Drive-Thru Audio System Operating Instructions
Table of Contents I. GENERAL .........................................................................................................................1 II. EQUIPMENT FUNCTIONS AND USE .........................................................................1 A. Base Station .....................................................................................................................................2 B. Headset ........................................................................................
I. GENERAL The Wireless 6000 is a wireless audio system primarily for use at quick-service restaurants. II. EQUIPMENT FUNCTIONS AND USE Figure 1.
A. Base Station The base station is the electronic heart of the Wireless 6000. It contains the circuitry through which all functions of the drive-thru audio system are channeled. External base station features are shown in Figure 2, and described on page 3. Its internal controls and connectors are shown in Figure 8 on page 14. C A B Figure 2.
Base Station External Features — (See A on Figure 2.) Four power supply lights are on when the base station has AC power. “A” TALK light is on during channel-A transmission. “B” TALK light is on during channel-B transmission. VEHICLE PRESENT light is on when a vehicle is present in the drive-thru lane or when the system is in vehicle-detect override. • RECORD light is ON RED when the base station is ready to record red message for the message repeater, and blinking red while red message is being recorded.
B. COMMUNICATOR® 1. Features and Controls Channel “B” button Channel “A1” button Channel “A2” button Power button Volume-up button Volume-down button Headset cable connector socket Figure 3. Wireless 6000 Communicator 2. How to Wear the Headset • • • • Wear the headset with the microphone on your right or left side next to your mouth. Adjust the headband for a comfortable fit. Clip the beltpac to your belt or waistband on either your right or left side.
3. How to Use the COMMUNICATOR® Controls The Communicator control buttons have a snap action. They will activate when pressed firmly. Use your fingertips, not your fingernails, to press the buttons. a. Power On/Off • Power On – Press and release the PWR (power) button. A voice message in the earpiece will say “power on,” and the red power lights next to the A1 and A2 buttons at each end of the Communicator will go on. After a short time, one light will go off and the other will change to green.
5. COMMUNICATOR® Registration During installation of the Wireless 6000 system, each Communicator was registered for use with a specific base station. The base station thereby recognizes all registered Communicators when their power is on, differentiating between them and interfering transmissions from other electronic equipment operating on similar frequencies. A maximum of 15 Communicators can be registered. If a Communicator is replaced, the new one must be registered, but the old one remains in memory.
6. Battery Removal and Replacement Battery-release latch Figure 6. Communicator battery-release latch TO CHANGE BATTERIES: When a battery becomes weak, a voice in the earpiece will say “Change battery.” When this happens, take the Communicator out of its pouch and remove its battery. Slide the battery-release latch in the direction of the arrow shown in Figure 6.
III. WIRELESS 6000 OPERATION The Communicator can be operated in Hands-Free, Auto-Hands-Free or Hands-Free-Off modes. If this store does not use Hands-Free capability, the Wireless 6000 should be operated according to section 3.3.1 number 3 below in single-lane stores, or section 3.3.2 number 3 in dual-lane stores. A full-duplex system supports the Hands-Free, Auto-Hands-Free and Hands-Free-Off modes. Communication can be transmitted and received at the same time, as in a normal telephone conversation.
B. Dual-Lane Operation (two base stations for two speaker posts) 1. Hands-Free (HF) Mode: ! As a customer enters a drive-thru lane, you will hear an alert tone (single beep for Lane 1, double beep for Lane 2) in your headset, and you will be able to hear the customer at the speaker post or menu board if that lane is selected. ! Adjust customer’s voice level in headset if necessary. ! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak and listen to customer.
E. Message Repeater Operation ACTION To record Message #1 To record Message #2 RESULT Press and release the RECORD MODE button on the base station once. The red MESSAGE RECORD light on the base station will come on. Press and hold button B on the headset and talk into the headset microphone to record a message (up to 8 seconds). The MESSAGE RECORD light on the base station will begin blinking. Release button B. The record function will stop and the MESSAGE RECORD light will go off.
IV. EQUIPMENT CARE AND CLEANING A. Proper Handling • When adjusting microphone position, hold boom at base, not at microphone end. • Carry headset by headband, not by earpiece, and never by microphone boom. • Use both hands to put headset on or take it off. B. Cleaning 1. COMMUNICATOR® • Remove batteries from Communicators. • Clean batteries and Communicators with damp sponge sprayed with household cleaner. Squeeze excess liquid out of sponge before using it.
V. IN CASE OF PROBLEMS PROBLEM No sound is heard in headset when you press button A and speak into microphone. PROBABLE CAUSE Power may be off at base station. Power supply in base station may not be working. Beltpac power may not be on. Volume may not be set correctly. Battery may be low or defective. Headset channel A or B is not working. Headset may be defective. Beltpac power may not be on. Battery may be low or defective. Outbound sound is too low.
PROBLEM Personnel hear customers in ceiling speaker or headsets, but cannot hear each other. No tone or sound is heard in ceiling speaker or headsets when vehicle enters drive-thru lane. PROBABLE CAUSE Check to see if status lights on base station are lit. Call HME. * Beltpac may be defective. Use another beltpac. Call HME. * Power interruption may have caused vehicle detection circuit to be out of balance.
10 11 12 13 14 15 16 1 2 R43 3 4 5 6 7 8 17 9 Figure 8. Base Station Internal Controls and Connectors 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
VI. SPECIFICATIONS Base Station Voltage input AC current input Audio distortion Outside speaker output Ceiling speaker power Switches/Controls (front panel only) TX/RX frequency Dimensions Weight 16VAC ±2.5V 2.
VII. OPTIONAL EQUIPMENT Equipment Model Number Headset COMMUNICATOR® Battery for HS500 Headset Earmuff Ceiling Speaker Ultrasonic Vehicle Detector Vehicle Detector Board Vehicle Detector Loop (underground) Message Repeater Low-Profile Speaker Microphone Mode Switch (dual lane) Switcher Circuit Board Remote Record Switch Remote antenna Kit HS500 BAT40 No model number MM100 DU3 VDB101A VDL100 MR300 SP2500LP DM3 MS1000 No model number No model number No model number VIII.
