SYSI0-B0 9/8/98 HME#400401 Fev — DRAFT System 400 Wireless Audio System ENGINEERING WORKING DOCUMENT R R PRODUCTION vi 2/18 / Operating Instructions (For Full-Duplex and Half-Duplex Operations) Ridge Road, San Diego, CA 92121 USA 000-848-4468 Fax: HM ELECTRONICS, INC.
Table of Contents 1 GENERAL «oe If EQUIPMENT IDENTIFICATION rain A. Main Components... ee B. Controls, Switches, Connectors and Indicator Lights 1. Base Station . 2. COMMUNICATOR® | lil. EQUIPMENT CARE AND USE A. Using the Batteries and Battery Charger B. Wearing the COMMUNICATOR® C. Using the COMMUNICATOR® D. E. . HOW TO and HOW NOT TO handle the Headset Cable and Connector . . . How to Clean the COMMUNICATOR® IV.
Figure WRN List of Figures Title Page System 400 Base Station Lo... i.e 1 ACACIA Battery Charger ou unmarried naan 1 COMO COMMUNICATOR® Leta iii 1 Base station features EN 2 Communicator controls, J——— and indicator light 3 Installing the battery Opening the battery compartment... oo. 4 A properly installed battery in the battery charger 5 Plug the earpiece/microphane cable into the cable receptacle ..
L GENERAL The System 400 is a wireless audio system primarily for use at quick-service restaurants. II. EQUIPMENT IDENTIFICATION A. Main Components » Stern 400 Base Station ® ACACIA Battery Charger * COMO COMMUNICATOR® (includes belt and pouch plus one spare battery) Figure 1. Figure 2, System 400 Base Station AC420 Battery Charger Figure 3.
B. Controls, Switches, Connectors and Indicator Lights 1. Base Station \ Front — System indicator lights ® POWER light is on when the base station has power. ® MESSAGE RECORD light is on when the base station is ready to record a message for the message repeater, and blinking while a message is being recorded. The MESSAGE REPEATER bunion must be IN. * RECEIVE light is used only for troubleshooting, but is also on during channel-A and channel-8 transmissions. * “A” light is on during channel-A transmission.
2. COMMUNICATOR® Figure 5. Communicator controls, connector and indicator light 1OFF/ON button: turns Communicator on and off, 2~ Volume control buttons: adjust listening level in earpiece. 3 Power-on light: lights when power goes on, and remains lit unit battery needs replacing or Communicator is turned off, The power-an light blinks when transmitting channel. 4 Buttons A & B: Button “A” allows two-way communication when pushed and held; when it is released, the user can listen only.
III. NORMAL OPERATION AND USE A. Using the Batteries and Battery Charger Before operating your COMMUNICATOR®, be certain you have a fully charged Ni Cd battery. Place it in the Communicator as instructed below. 1. Installing and removing Communicator batteries * Install a fully charged Ni Cd battery in the battery compartment with the arrow on the battery pointing out as shown in Figure 6. Slide it into the tracks on both sides of the compartment until its catch clicks securely in place. Figure 6.
2. When to replace batteries When a good battery is in the COMMUNICATOR® and the power is on, the red light on top of the unit will be lit. This light only indicates the power is on. It does not indicate how much power is left in the battery. As a battery weakens during routine use, you will hear a repeating beep in the earpiece, indicating the battery needs to be replaced. Typical battery lite with normal use hours.
B. Wearing the COMMUNICATOR® Plug the headset-cable connector into the receptacle on the Communicator as shown in Figure 9. The connector is keyed so it can ably be inserted in the correct position, with the cord extending downward. Loosen the snap on the cord protection flap and re snap it with the flap over the cord. Snap Figure 9.
Put the headset on your head and clip one of the clothing clips to your collar as shown in Figure 11. Clip the other clothing clip to the back af your shirt, above your waist. Position the microphone approximately 2 inches (50.8 mm) from your mouth. Figure 11. Correct wearing of the Communicator headset C. Using the COMMUNICATOR® Turn the Communicator on by pressing the ON/OFF button. Be certain the red power light goes on when the Communicator is turned on.
D. HOW TO and HOW NOT TO handle the Headset Cable and Connector Align the connector key and pins with key and holes in the receptacle when plugging the headset into the Communicator. Fasten cable to pouch with strain relief strap. Clip the cable to your clothing with the Twist headset connector into Communicator receptacle. Allow cable to ba stressed at connector. Allow cable to hang freely. clothing clips. Grasp and pull cable to unplug headset.
OPERATION in single or dual drive-thru operations, COMMUNICATOR® button "A" is for communication with the customer, and button *B* is for communication with other crew members wearing Communicators. In dual drive-thru operations, the Communicator button "C* is used to switch between Lanes 1 and 2. Button "C" drive-thru operations. has na function in single A.
C. Dual Drive-Thru, Full-Duplex Operation ACTION RESULT [f you are using the COMMUNICATOR? latching feature: Press and release button "A" ta latch communication channel open for speaking and listening to customer in Lane 1.or 2. The channel will unlatch if; you press and release button "A again, or you press button 'B’, or . you press button 'C*, or . you turn off the Communicator, or . the customer drives away, or = .. after 10 minutes of continuous communication.
Speed-Team Operation Speed-team operation is used during high-volume times. An order taker wearing a belt-PAC relays orders from outside into the store using the *B" channel on the COMMUNICATOR®. Placing the SPEED TEAM switch in the ON (in) position will disable the speaker and microphone in the speaker post or menu board, and will also disable the vehicle tone and alert tone from the timer. Remote Display Operation One or more R30 Remote Displays may be used with your System 400.
V. IN CASE OF PROBLEMS (Refer to the circuit board illustration on page 14) TROUBLESHOOTING CHECKLIST Problem Probable Cause Solution No sound in headset when | Power is off at base station. Check circuit breaker for building. En (GATOR? button | Power supply in base station is not | Check power supply indicator "A" and speak into headset | Working. lights on baas station. If any light microphone.
Problem Probable Cause Solution No inbound sound from customer {in half-duplex operation} Latching feature may be on. Check 81 switch on Communicator. Switch #4 should be OFF, System may be set for speed team operation. Be certain SPEED TEAM button on base station is out (OFF). Base station may be set for wrong drive-thru mode {full or half-duplex). Check S6 switch on base station circuit board. Switch #1 should be ON for full-duplex OFF for half-duplex Personnel hear static only ‘in headsets.
This with must only be in the OUT position when using 2 DM1 Microphone. a ME eS cen 3 maw Al our cri Rag Son Figure 13.
VI. SPECIFICATIONS Base Station Voltage input AC current input Audio distortion Quayside speaker output Ceiling speaker power Message repeater Controls/Switches NOUN 8, TX/RX Frequency 9. Dimensions 10. Weight Battery Charger Voltage input: AC current input: Nuremberg of charge ports: Charge time: Dimensions: Weight: Indicators: BOGA COMMUNICATOR? Battery (Ni Cd) RF Frequency no Dimensions Weight Controls Oo hw Indicator 7. Connector VAC +2.5V 350mA nominal, 1.
VIL. ACCESSORIES AND OPTIONAL EQUIPMENT The following optional equipment is available for use with your System 400. To order any of these products, call the HME Sales Department at (619) 535-6060.