RocketRAID 43xx SAS/SATAII Host Adapter User’s Guide Revision: 1.0 Date: February 2009 HighPoint Technologies, Inc.
Copyright Copyright © 2009 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc. Trademarks Companies and products mentioned in this manual are for identification purpose only.
Table of Contents Table of Contents HIGHPOINT TECHNOLOGIES, INC.....................................5 CONGRATULATIONS 1 - Specifications and Features .....................................................................................6 2 - Kit Contents .............................................................................................................8 HARDWARE -- DESCRIPTION AND INSTALLATION 1 - RocketRAID Adapter layout .........................................................................
Table of Contents HIGHPOINT RAID MANAGEMENT AND DEVICE DRIVER CD 1 - Creating a Driver Diskette ...................................................................................... 39 2 - Device Driver Installation ...................................................................................... 40 3 - HighPoint RAID Management Utilities (HRM) ...................................................... 46 CUSTOMER SUPPORT Troubleshooting Checklist ........................................................
Table of Contents HighPoint Technologies, Inc. HighPoint Technologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA’s that meet the storage requirements from Enterprise to SMB (Small Medium Sized Business) to PC enthusiast. The HighPoint RAID IP includes TerabyteArchitecture™ for (Performance, Protection and Prevention).
Congratulations Congratulations You have purchased one of the highest performing and SAS/SATA hardware RAID controllers available. The RocketRAID 4300 series offers the performance and data protection features for homogeneous storage environments. The RocketRAID 4300 series meets the bandwidth requirements for high performance applications like video capture and editing, CAD/CAM and digital graphics. Remember to visit the HighPoint websites at http://www.highpoint-tech.com and http://www.hptmac.com.
Congratulations Advanced RAID Features • • • • • • • • • • • • • • • • Supports RAID 0,1,3,5,6,10,50 and JBOD Multiple RAID array support Multiple logical drive support BIOS booting support BIOS PnP and BBS (BIOS boot specification)support Write through and write back cache Online Array roaming Online capacity expansion (OCE) and Online RAID level migration (ORLM) Quick and Background initialization for instant RAID configuration Automatic RAID rebuild 64bit LBA support greater than 2TB per volume S.M.A.
Congratulations Operating System Support • • • • • Windows XP, 2003, Vista, 2008 (32 and 64-bit versions) Linux (Fedora Core, Red Hat Enterprise / CentOS, SuSE, Debian, Ubuntu) Mac OS X 10.4.x and above FreeBSD Freebsd GPL licensed driver into Linux Kernel 2.6.25 Physical Specifications Size: (163.0mm x 68.0mm) 6.42”L x 2.68” W (RocektRAID 4322) Size: (167.0mm x 68.0mm) 6.57”L x 2.
Hardware – Description and Installation Hardware - Description and Installation 1-RocketRAIDAdapter layout 1.1 – RocketRAID 431x/4321 Adapter layout (illustration shows the RocketRAID 4321) Port1- This is provided for theRocketRAID 4310/4321. This represent the RocketRAID 4310/4321’s a Internal Mini-SAS port. Port2 -This is provided for theRocketRAID 4311/4321. This represent the RocketRAID 4311/4321’s a External Mini-SAS port. Each port can directly support up to 4 SAS/SATA hard disks.
Hardware – Description and Installation Pin - SAS/SATA channel/port stable: J1 This connector supports SAF-TE interface (I2C).
Hardware – Description and Installation J3 (BBU connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure. J4 - Ethernet Port (RocketRAID 4321) Ethernet port for Out of Bound Management, support Net Time Protocol. Cable – Internal Mini-SAS to Mini-SAS The RocketRAID 4310/4321 includes 1 Internal Mini-SAS to Mini-SAS cables.
1.2 – RocketRAID 4320 Adapter layout Port1- Port2 - These represent the RocketRAID 4320’s 2 Internal Mini-SAS ports. Each port can directly support up to 4 SAS/SATA hard disks. J9,J10,J11,J12 J9,J10 are Disk Activity LED’s; J11,J12 are Disk Failure LED’s.
Hardware – Description and Installation J16 This connector supports SAF-TE interface (I2C). Pin definitions: Pin 1: SCL; Pin 2: GND; Pin 3: SDA. J14 (BBU connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure. Ethernet Port Ethernet port for Out of Bound Management, support Net Time Protocol.
Hardware – Description and Installation 1.3 – RocketRAID 4322 Adapter layout Port1, Port2 These represent the RocketRAID ’s 2 External Mini-SAS ports. Each port can directly support up to 4 SAS/SATA hard drives. J3 (Battery connector) Connector for HPTBBU-03 (HighPoint Battery Backup Unit 03,optional part,sold separately—see “Battery Backup” for details). BEEP1 – Speaker Alarm (speaker): the speaker emits an audible alarm in the case of disk/array failure.
Hardware – Description and Installation 2 – Installing the RocketRAID Host Adapter 2.1 – Installing the RocketRAID 431x/4320/4321 Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 431x/ 4320 /4321host adapter. 1. Open the system chassis and locate an unused PCI-E x8 or x16 slot. 2. Remove the PCI slot cover. 3. Gently insert the RocketRAID 431x/4320/4321 into the PCI-E slot, and secure the bracket to the system chassis. 4.
Hardware – Description and Installation 2.2 – Installing the RocketRAID 4322 Host Adapter Note: Make sure the system is powered-off before installing the RocketRAID 4322 host adapter. 1. Installing the HighPoint Ethernet Board – the following illustration shows the HighPoint Ethernet Board. U1 is the RJ45 connector. J1 is connector for connecting the HighPoint Ethernet Board to the RocketRAID Host Adapter.
Hardware – Description and Installation 3 - Verifying Installation . Once the RocketRAID host adapter and hard drives have been installed into the chassis, boot-up the system to verify that the hardware is properly recognized. 1. Power on the system. If the system detects the presence of the adapter, the RocketRAID BIOS Utility will be displayed during bootup. 2. Press Ctrl+H to access the RocketRAID adapter’s BIOS Utility.
RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 431x/432x card will display it’s BIOS screen during the system’s boot process. Press Control + H when prompted, to access the BIOS settings Menu. Now, RocketRAID 432x will be used for illustrating ,you will know how to do BIOS Utility of RocketRAID controllers .RocketRAID 431x are similar to RocketRAID 432x, except for channel number ,Ethernet port and Hardware Monitor function.
RocketRAID BIOS Utility BIOS Menu Shortcuts The BIOS interface can also be navigated using key stroke combinations (Alt +” X”). When viewing the interface, letters highlighted in “red” represent the “X” values: “S” – System “D” – Disk “A” – Array “C” – Controller “W” – Window “H” – Help “X” - Exit Logging In The BIOS Utility has two interface modes: User and Supervisor The User mode can only view information about the RocketRAID card, disks and arrays.
RocketRAID BIOS Utility You will be asked to enter the Supervisor password. The default password is “hpt”. BIOS Commands System User/Supervisor modes – interface modes Change password - for Supervisor mode Exit the utility – quit and exit the RocketRAID BIOS utility Disk Information – displays information about the select hard disks Initialize – initialize the selected disks (required in order to use new hard disks for creating RAID arrays, disk replacement, or configuring spare disks.
RocketRAID BIOS Utility Array Information – displays information about the selected RAID array Create – Create a RAID array using the selected disks Delete – Delete the selected RAID array Unplug – Remove the selected RAID array (safe removal of disk members of the target array - hot-swap) Verify – Verify the selected array (checks for parity errors) Start Task – End Task – Stop/Pause current task Controller Information – View information about the RocketRAID host adapter Eventlog – View event log entries
RocketRAID BIOS Utility 2 - Creating RAID Arrays Initializing Disks: Before creating a RAID array, the disks must be initialized. Disk initialization writes necessary RAID configuration information to the hard disks. 1. From the Disk window, highlight the target disks using the arrow keys, then select using Enter. A numeral will be displayed before each selected disk. 2. Once all target disks have been selected, select Disk from the tool bar, then highlight Initialize and press Enter. 3.
RocketRAID BIOS Utility Creating Arrays: From the Disk window, highlight the target disks using the arrow keys, then select using Enter. A numeral will be displayed before each selected disk. To de-select a disk, highlight the target disk, and press Enter once more. Once all target disks have been selected, select Array from the tool bar, then highlight Create and press Enter. This will open the RAID creation Menu.
RocketRAID BIOS Utility 1. Array Type: First, use the Tab or arrow keys to highlight the desired RAID level, and press the Spacebar to select the Array Type. The RocketRAID 432x host adapters support RAID 0, 1, 3, 5, 6, 10, 50 and JBOD. 2. Cache Policy: Specify the Cache Policy of the array. a. b. c. 3. None: No cache policy set Write-back – utilizes disk cache. Default setting, optimal for performance. Write-through – data is written directly to disk.
RocketRAID BIOS Utility 4. Name: Use the Tab or arrow keys and highlight Name. This feature allows you to name an array for reference. This is an optional setting. Press Enter to use the default name, or type in the desired name, and press Enter. 5. Capacity (GB): The adapter will display the full available capacity by default. If you want to specify the size of the array, type in the desired capacity (in Gigabytes), and press Enter.
RocketRAID BIOS Utility 8. Sector Size – Also known as VSS (Variable Sector Size), this option allows you to specify the sector size of the array, for use With Windows operating systems. Older, 32-bit versions of Windows do not support volumes over 2TB in size, unless the sector size is altered. This option is not needed for Windows XP 64, Win2003 (SP1), Windows 2008, or Windows Vista. These operating systems support larger volumes, and introduce a partitioning method known as GPT (GUID Partition table).
RocketRAID BIOS Utility 3 – Deleting Arrays From the Array window, highlight the target array and press Enter. Highlight Array from the toolbar. Select Delete and press Enter. The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. Warning: all data stored on the array will be lost – do not delete if the array contains critical data.
RocketRAID BIOS Utility 4 – Monitoring the Host Adapter, Arrays and Devices The BIOS Settings Utility allows the Administrator to check the status of the RocketRAID host adapter, and any devices (hard disks), and arrays hosted by the adapter. Disk/Array Status To check the status of any disk or array, use Tab to select the Disk or Array Windows, highlight the target disk/array and press enter.
RocketRAID BIOS Utility Controller Information Highlight Controller from the toolbar, select Information, and press Enter. Array Information – this will display the array’s Name, RAID type, Block size, Sector size, member hard disks, and status. This option will display information about the host adapter’s model (Product ID), PCIE bus location, IO Processor model, memory, firmware revision, serial number, and the status of the BBU (battery backup unit).
RocketRAID BIOS Utility Use this option to view Event Log information, including Errors (disk or array failure), Warnings (problems such as disk sector or Smart issues) and Information (such as the creation or deletion of arrays). You can filter displayed events by using Tab to highlight the Information, Warning, and Error options towards the top of the window. Enable or disable these filter options using the Spacebar. Use the Clear option to delete all Event Log entries.
RocketRAID BIOS Utility 5 – Maintaining Arrays The BIOS Settings Utility provides several RAID and device related maintenance functions, including device and controller settings, Network Configuration settings (for managing the host adapter, remotely), and rebuilding broken/degraded RAID arrays. Network Settings This option allows the Administrator to configure Network Settings for use with the RocketRAID host adapter’s Out-of-Band (OOB), and In-Band (IB) Management functions.
RocketRAID BIOS Utility Controller Settings Highlight Controller from the toolbar, select Settings and press Enter. Use the tab and arrow keys to select each item, and the Spacebar to enable/disable the target option. • Enable Audible Alarm – enables/disables card’s alarm (beeper) • Enable Staggered drive spinup – enable/disable staggered drive spin-up. Disabled by default. If enabled, the host adapter will spin disks in sequence (one disk, every “x#” of seconds – enter the desired value).
RocketRAID BIOS Utility • Use Single BCV Entry – also related to motherboard BIOS settings (troubleshooting) • Stop on Error – Enabled by default. If disabled, the host adapter BIOS menu will bypass array or device errors when booting the system. • NCQ – enable/disable NCQ (native command queuing) Device Settings These options allow the administrator to enable or disable hard disk cache related settings. From the Disk Window, highlight the target disk and press Enter.
RocketRAID BIOS Utility Spare Disks Spare Disks are used to automatically rebuild Redundant RAID arrays in the case of disk failure. As with creating RAID arrays, disks must be initialized before they can be used as spares. To set a hard disk to act as a Spare Disk, switch to the Disk window, use the arrow keys to select the target disk from the list of initialized disks, and press Enter. Highlight Disk from the toolbar, then select Toggle Spare, and press Enter.
RocketRAID BIOS Utility Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be assigned to act as a spare disk. If the disks in question are part of a RAID array that did not utilize the full available capacity at the time of creation, these disks may be used as spares.
RocketRAID BIOS Utility 6 – Additional Functions and Settings Set Boot Highlight the target array from the Array window and press Enter. Highlight Array from the toolbar: Note: Use this option to set an array to act as the boot device. The selected array will act as the boot “disk”, if the motherboard’s BIOS instructs the card to act as the system’s boot device.
RocketRAID BIOS Utility To add a disk, install the hard disk, then highlight Disk from the toolbar, select Rescan, and press Enter. Note: After installing the disk into the hot-swap capable drive bay, wait several seconds to allow the disk to fully power on, before using the Rescan command. Adding/removing Arrays To prepare a RAID array for removal, highlight the target array using the Array window and press Enter. Highlight Array from the toolbar, select Unplug, and press Enter.
RocketRAID BIOS Utility Window Menu The Window menu provides several view options.
HighPoint RAID Management and Device Driver CD HighPoint RAID Management and Device Driver CD Each retail box includes a copy of the HighPoint Products Software CD. This CD can be used to generate driver diskettes, and install the HighPoint RAID Management Utility Suite for a variety of operating systems.
HighPoint RAID Management and Device Driver CD 2 - Device Driver Installation We recommend visiting the RocketRAID download page for the latest Windows Device Driver updates: you can access below website: http://www.highpoint-tech.cn/China/biosc.htm Then, RocketRAID controllers are represented,you can press relevant Link to access Product Driver. Drivers are posted in .zip archive format. Most Windows operating systems will recognize this archive format, natively.
HighPoint RAID Management and Device Driver CD Windows Driver Installation (Win2000, XP, Win 2003) Before installing the RocketRAID 432x host adapter’s device driver, make sure the host adapter and all required hard disks have been installed into the system’s chassis/ disk enclosure. If you are working with a supplied driver, or driver download, you will want to extract the contents directly to a directory of your choice (or device).
HighPoint RAID Management and Device Driver CD Installation Verification After the driver has been installed, and the system has been restarted: 1. Click the Start button, then right-click the “My Computer” icon. Select the Properties item from the pop up menu. 2. In the popup window, click the “Hardware” tab then click Device Manager button. 3. Double click the “SCSI and RAID controllers” entry.
HighPoint RAID Management and Device Driver CD Windows Vista/2008 Driver Installation Installing the driver during a fresh Windows Vista/2008 installation 1. Boot from Windows Vista DVD. 2. When the screen “where do you want to install Windows” appears, click “Load driver” and browse for the driver location. Windows Vista will accept install drivers from various sources: floppy diskette, USB flash disk or CD.
HighPoint RAID Management and Device Driver CD Installation Verification After the driver has been installed, and the system has been restarted: 1. Click the Start button, then right-click My Computer icon. Select the Properties item from the popup menu. 2. In the popup window, select Hardware tab and then click Device Manager button. 3. Double click the “Storage Controllers” entry.
HighPoint RAID Management and Device Driver CD Linux and FreeBSD Device Driver installation The RocketRAID 431x/432x host adapter is fully GPL compliant, and is natively support by Linux kernel 2.6.25x. Linux distributions that utilize this kernel (and all later releases) will automatically recognize the host adapter, and do not require driver installation.
HighPoint RAID Management and Device Driver CD Linux Driver sets: RR3xxx_4xxx/Linux directory. FreeBSD Driver sets: RR3xxx_4xxx/FreeBSDdirectory. 3 - HighPoint RAID Management Utilities (HRM) The HighPoint RAID Management Utility Suite, also known as “HRM”, includes several user interface options. The latest version of the Web Management utility user manual, is available from our website. Windows Operating Systems – Installing the Web-based Management Utility Click on “Install RAID Management Software”.
HighPoint RAID Management and Device Driver CD Red Hat Enterprise/CentOS, Fedora Core, Open SuSE – Installing the Web-based Management utility Linux operating systems that support .rpm packages, allow you to double-click the HighPoint Web RAID Management .rpm file to start the installation process. 1. Copy the Web RAID Management package from the RocketRAID 431x/432x Software CD, to the desktop of the Linux operating system. The .
HighPoint RAID Management and Device Driver CD Debian/Ubuntu Linux Distributions – Installing the Web-based Management Utility For Debian/Ubuntu Linux distributions, you can use alien to convert the rpm packages to a .deb package, then use “dpkg -i” command to install each package. Some script files may be lost during the conversion process from rpm to .deb, so you may need to make manual corrections. The following files will be installed/configured: /usr/bin/hptsvr /etc/hptcfg /etc/rc.d/init.
HighPoint RAID Management and Device Driver CD Mac OS X Driver and Web-based RAID Management Utility The driver and software packages for the RocketRAID 431x/432x includes both the device driver for OS X, and a copy of the Web RAID Management utility. Please check http://www.hptmac.com for the latest software/driver packages. Driver updates are posted on the card’s product page, under the “Download Center” section. The latest package is posted towards the right-hand side of the page, under “Mac Driver”.
HighPoint RAID Management and Device Driver CD Mac OS X Driver and RAID Management Installation The driver and software packages for the RocketRAID 431x/432x includes both the device driver for OS X, and a copy of the Web RAID Management utility. Copy the Mac driver and software package from the Software CD, to the Mac Desktop. Open the .dmg file, and double click “rr3xxx_4xxx” to begin installation.
HighPoint RAID Management and Device Driver CD Select the installation destination: Click “Continue” Click “Restart” – after OS X reboots, the card will be recognized by the system. Configure arrays using the Web RAID Management interface. User guides for the Web interface are available from http://www.hptmac.com. Check the product page for the RocketRAID 431x/432x, and click on the “Download Center” link. If the users have more requirements to boot from the Host Adapter,please performing below step.
HighPoint RAID Management and Device Driver CD Configure the cards to support booting OS X, fo Mac Pro systems Updating the Rocket RAID Firmware – EFI For RocketRAID 35xx and 4xxx host adapters 1) Log into RAID Management Utility (Web GUI). Open a web browser (such as Safari or Firefox) and enter the following URL: http://localhost:7402 2) Once connected click on the Access URL – this will open the log in screen. 3) Type in the User name and Password, then click “OK”.
HighPoint RAID Management and Device Driver CD 6) Select the firmware update (.blf file) and click the Submit button. The interface will notify you when the update is complete. Exit the Web GUI and reboot OS X. Cloning the boot volume to a RAID Array 1) After flashing the EFI firmware update, download Carbon Copy Cloner. Carbon Copy Cloner is a free disk imaging utility that can be used to duplicate the system’s current boot volume, to a disk or RAID array attached to the RocketRAID card. http:// www.
HighPoint RAID Management and Device Driver CD 3) Start Carbon Copy Cloner. For the Source disk, select the current Mac OS X boot drive. For the Target disk, select a disk or array attached to the RocketRAID host adapter.
HighPoint RAID Management and Device Driver CD 4) Once the Source and Target disks have been selected, click Clone to start the duplication process. The utility will display a progress bar and notify you when the copy procedure is complete. Change the boot volume 1) After cloning the boot volume, open the System Preferences window and select “Startup Disk”.
HighPoint RAID Management and Device Driver CD 2) Set the RAID array or disk attached to the RocketRAID card as the startup disk, and click “Restart”. 3) You can also select the boot volume using the Alt key, after powering up the Mac system. This command will display available boot volumes.
Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. Troubleshooting Checklist Before contacting our Customer Support department: • • Make sure the latest BIOS, driver and HighPoint RAID Management software has beein installed for the host adapter. The latest updates are available from our website.
Customer Support Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 Website: http://www.highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint Taiwan 5F., No.3, Swei Lane , Jhongjheng Rd. Sindian City, Taipei County 231, Taiwan (R.O.C.) Website: http://www.highpoint-tech.com/Taiwan/indextw.
Customer Support FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Customer Support Thank You Thank you for purchasing the RocketRAID 431x/432x SAS/SATAII RAID Host adapter. We appreciate your support, and welcome any questions, comments or product suggestions you may have.
