RocketStor 6114V User Manual May 2, 2017 Revision 1.00 HighPoint Technologies, Inc.
Copyright Copyright © 2017 HighPoint Technologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies, Inc. Trademarks Companies and products mentioned in this manual are for identification purpose only.
Table of Contents Product Overview ................................................................................................................. 5 Kit Contents............................................................................................................................ 5 Section 1: Hardware Installation ........................................................................................ 7 Hardware Overview ................................................................................
Password Settings ................................................................................................................ 40 Changing your HRM password........................................................................................... 40 Recovering your HRM password........................................................................................ 40 Event Tab ...............................................................................................................................
Product Overview The RocketStor 6114V utilizes high-performance USB 3.1 Gen 2 Type-C connectivity to directly support up to 4 SATA HDDs or SSDs in one or more RAID storage configurations. The ease of use, universal availability and affordability of USB-C connectivity, combined with the robust bandwidth delivered by USB 3.1 Gen 2 technology, make for a truly a cost-effective high-performance RAID 5 solution for any Mac or PC platform. Key Features The Industry's 1st USB 3.
Weight 12.9 lbs. (w/o hard disk).
Section 1: Hardware Installation Hardware Overview Panel Layout-Front View Disk Present LED: Solid Green Disk Active LED: Flash Blue Power LED: Solid Blue Panel Layout-Rear View System Requirements 1. 2. PC or Mac with a USB or Thunderbolt™ 3 USB-C Port Windows 8 and later Mac OS X 10.
Enclosure Setup 1. Place the RocketStor 6114V on a level surface and remove each disk tray. 2. Carefully insert the 3.5’’ or 2.5’’ disk into each disk tray and secure them with the provided mounting screws. For 3.5’’ disks: use 3.5’’ screws (black color) to mount the disk to each side of the disk tray. For 2.5’’ disks: use the 2.5’’ Screws (silver color) to mount the disk to the bottom of the disk tray.
3. After installing the hard drives, connect the RocketStor 6114V to a power source. 4. With the power cord connected to the power source, turn on the RocketStor 6114V using the power switch on the rear panel (switch to the “I” position to power on the RocketStor 6114V). 5. Connect the RocketStor 6114V to the host system with the USB Type-C to Type-A or Type-C cable.
Section 2: Setting up the software for Windows Platforms Driver Installation Drivers provide a way for your operating system to communicate with your new hardware. Updating to the latest available driver ensures your product benefits from the most recent performance, stability, and compatibility improvements. Drivers are updated regularly at www.highpoint-tech.com 1. Boot up the Windows operating system. 2. Download the Windows driver package from the HighPoint website: http://highpoint-tech.
Figure 1: Driver version 1.1.6.0 for a RocketUSB RAID Driver Updating the Drivers If the driver was installed previously, the setup will uninstall the driver and reboot the system. You need run the setup.exe again to install the driver. Uninstalling the Drivers Please start the Windows Control PanelProgramsPrograms and Features, select and uninstall the “RocketUSB RAID Controller Driver”.
Installing the HighPoint RocketStor Manager (HRM) The HighPoint RocketStor Manager (HRM) is the primary link between you and your RAID array. Using the management utilities and menus offered by the HRM, you would be able to access, create, and maintain your RAID arrays. New features are continually added to the interface; update to the latest version at http://highpoint-tech.com/USA_new/series-rs6114v-download.htm 1. Locate the HRM Setup on our website and download the HRM package.
Formatting the RAID Volumes After creating a RAID array, your operating system will recognize that array as a logical disk. However, the array will not be accessible until it is formatted by the operating system. Format the volume when you have finished the following procedures: Set up the Enclosure Set up the RAID Controller Installed Drivers Created an Array For Windows Users: 1. Use the Windows Search function and search for Disk Management.
4. Once initialized, right click the unallocated disk space for your disk 5. click New Simple Volume.
6. Follow the instructions on screen to receive a drive letter. 7. Once finished, the drive will appear in your OS with the letter you assigned. Figure 2.
Your disk may initially appear offline to the operating system, and you may have to bring it online: 1. In Disk Management, right click the disk you wish to bring online. 2. The disk status will change to Not Initialized; right click the disk again to initialize it. Section 3: Setting up the software for Mac Platforms Driver Installation 1. Once downloaded, locate the folder you downloaded the driver to and double click on the file named “RS6114V_xxx.dmg” . 2.
3. Follow the on-screen instructions. 4. Reboot computer 5. Make sure Driver Installed is Yes. To do so, go to the Apple Icon (top left) → About this Mac… → System Report →Software →Extensions→rs61xx.
Installing the HighPoint RocketStor Manager(HRM) The HighPoint HRM is the primary link between you and your RAID array. Using the management utilities and menus offered by the HRM, you will be able to access, create, and maintain your RAID arrays. New features are continually added to the interface; update to the latest version at http://highpoint-tech.com/USA_new/series-rs6114v-download.
Section 4: The HighPoint RocketStor Manager (HRM) The HRM is a universal, web-based management interface designed for HighPoint RAID storage products and solutions. The HRM is compatible with all mainstream browsers and shares a common interface regardless of hardware or operating system platform. How to Login: You can reach the HRM log in page either by: Double clicking on the HighPoint RocketStor Manager icon created on your desktop.
Figure 3. Example: The IPv4 address is under Ethernet adapter Ethernet 4 and is 192.168.1.143 Note: Make sure Restrict to localhost access is disabled in HRM Setting (Refer to The HRM, Setting tab). You can then remotely access the HRM using any other computer that is in your local network by opening any web browser and typing http://{IP address of host computer}:7404 (default port).
Navigating the HRM The HRM allows you to do several key things: Create and remove arrays Monitor disk health Update firmware and BIOS Change enclosure settings Troubleshoot faulty drives View general system overview Tab Name Over View Quick Config Advanced Config. Settings Function View Enclosure and Storage Properties A quick configuration wizard to create a new RAID array.
Overview Tab The GUI Global view provides an overview of what each HighPoint Enclosure connected to your computer detects. It is also the first page you see when logging in. Enclosure Properties Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage (if you have multiple HighPoint controllers connected). Enclosure Properties 1. Log into the HRM 2. Select the proper controller from drop down menu on the top left 3.
Viewing Storage Properties 1. Log into the HRM 2. Select the controller from drop down menu on the top left 3. Click Overview Storage Properties Total: the combined capacity of each physical disk connected to the controller. Configured: the amount of space used for creating arrays Free: total amount of unused space RAID Array: total amount of the configured RAID array. Logical Device: total amount of logical device. Background Task: current running task. Quick Config.
Advanced Config. 1. Log into the HRM 2. Click Advanced Config. The Advanced Config. tab is where you can edit, delete, and maintain your RAID configurations, as well as review the Physical Device information. The Advanced Config.tab has the following functions: Create Array Spare Pool Logical Device Rescan Beeper Mute Creating Array To create an array: 1. Click Advanced Config. 2.
Array Type: JBOD – Just a Bunch of Disks RAID 0 - Striping RAID 1 - Mirroring RAID 5 – Rotating Parity bit RAID 10 – Striping Mirrored array Each RAID level has its pros and cons based on the application you use it for (Note: Refer to RAID level Quick Reference.) Array Name: the name that will be displayed in Logical Device Information (Default: RAID__) Initialization Method: Initialization of a disk sets all data bits to 0, essentially clearing all the data on the drive.
much faster. Background: The array initialization process will have a lower priority. During this time the array will be accessible, but the initialization process will take much longer to complete. Note 1: Initializing takes a significant amount of time (approximately 2 hours per one TB). Background and Foreground Initialization Fully initializing the array will completely zero out the data on the disks, meaning the disk will be completely wiped and every bit on the disk will be set to 0.
drive will have 4 TB, the second 2 TB, and the third drive 0 TB of free capacity The free capacity on the first and second drive can be used to create a separate array. You may also choose how much space each array will utilize. You can use the remaining space to create another array (up to 4 arrays are supported).
Adding Spare Disks Spare disks are physical disks that will immediately replace critical disks in an array. To add spare disks: 1. Click Advanced Config. 2. Click Spare Pool: 3. Check the box for the disk you want as a spare under Available Disks. 4.
5. The disk has now been assigned as a spare. Click OK to confirm: Disks added to the spare pool will be displayed under Spare Pool and can be removed by checking the box before the target drive, then clicking the Remove Spare button. Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure. This feature minimizes the chances of a data loss by reducing the time an array is in the critical status.
Array Information &Maintenance Options: Normal Status Arrays with the Normal status are healthy and functioning properly. Arrays with the Normal status will have the following options: Delete – deletes the selected RAID array Unplug – powers off the selected RAID array – once powered off, the physical disks can be safely removed from the RAID controller Verify – verifies the integrity of the RAID array Change Cache Policy – Toggles between Write through and Write back cache Rename – renames the RAID array.
Array Information & Maintenance Options: Critical Status Arrays in the Critical status can be accessed and utilized, but are no longer fault tolerant. A Critical array should be rebuilt as soon as possible to restore redundancy.
Array Information & Maintenance Options: Disabled Status An array with the Disabled status means that the RAID level does not have enough disks to function. Your data will be inaccessible Rebuilding will not trigger, since the RAID array does not have enough parity data to rebuild.
Expanding an Existing Array Important: It is recommended that the array be Verified/Rebuilt before Expanding or Migrating. Once you start an OCE/ORLM procedure, you can stop the process, but it must be resumed until completion. To add more capacity to your current configuration follows these steps: 1. Click Advanced Config. 2. Click Maintenance for the array you want to change Select a different RAID level to Migrate.
The Logical Device Information will change the status to migrating.
Rescan Clicking rescan will force the drivers to report the array status. For any disk(s) you hot plug into the device; do not click rescan until all physical drives are detected and appear under Logical Device Information.
Settings Tab Using this tab, you can change the following: Enclosure Email Notification Security System setting Enclosure: Review the RocketStor 6114V’s S/N 37
Email Notification: Setting up the event notification via SMTP Email server. The following topics are covered under email: SMTP Setting Adding Recipients You can instruct the controller to send an email out to the recipients of your choosing when certain events trigger (for more information, see Event Tab).
To set up email alerts: 1. Check the Enable Event Notification box. 2. Enter the ISP server address name or SMTP name 3. Type in the email address of the sender (email account that is going to send the alert) 4. Type in the account name and password of the sender 5. Type in the SMTP port (default: 25) 6. Check support SSL box if SSL is supported by your ISP (port value will change to 465). Note: After you click Change Setting, the password box will become blank.
Security: Setting the HRM’s log in password, remote log in availability and the port number. Restrict to localhost access (default: Enabled) Remote access to the controller will be restricted when enabled; other users in your network will be unable to remotely log in to the HRM. Port Number (default: 7404) The default port that the HRM listens on is 7404. You may change it to any open port.
For Windows Users: 1. 2. 3. 4. Open file explorer Navigate to C:/Windows/ Delete hptuser.dat Reboot System Tab: Enable auto rebuild (default: Enabled) When a physical drive fails, the controller will take the drive offline. Once you reinsert or replace the disk, the controller will not automatically rebuild the array unless this option is enabled.
Event Tab The event view is a basic error logging tool built into the HRM.
To access SMART attributes of an individual disk: 1. 2. 3. 4. Log in to the HRM Select the proper controller using the drop down menu on the top left Click the SHI tab Click Enable to enable SMART monitoring Disabling SMART monitoring You have the option the disable SMART monitoring on each individual disk. To disable: 1. Click the SHI tab 2. Click Detail follow the desired disk 3. Click Disable Note: Disabling SMART monitoring will disable all warnings related to SMART attributes.
How to Use the Scheduler The Scheduler enables you to schedule disk/array checkups to ensure disks/array are functioning optimally. How to Create a New Verify Task All arrays will appear under New Verify Task 1. Log into the HRM 2. Select the proper controller from the top left drop down 3. Click SHI 4. Click Schedule a task 5. Select the array you want to schedule the verify task 6. Type the name in Task Name entry box 7. Choose whether you want to schedule 8.
Section 5: Troubleshooting This section provides guidelines to some problems you may encounter: Handling Critical Arrays Handling Disabled Arrays PC hangs when card is installed. Handling Critical Arrays When your disk status turns critical, your array as a whole is still accessible, but one or more disks are faulty (depending on your RAID level), and the array is in danger of failing.
Rebuilding Stops Due to Bad Sectors If rebuilding fails to complete due to bad disk sector errors (check in the Event Log), there is an option to continue rebuilding on error in the HighPoint HRM. 1. Log into the HRM 2. Click Settings tab 3. Change Enable Continue Rebuilding on Error to Enabled This option will enable rebuilding to ignore bad sectors and attempt to make your data accessible. It is important to backup immediately after backup is complete and replace or repair the disks with bad sectors.
Help Online Help Register Product Configuration Record Online Help redirects you to additional documentation concerning the HRM. Register Product takes you to the HighPoint Online Web Support Portal. On this page you can create a new customer profile where you can register your product, or post an online support ticket Configuration Record: collect the RocketStor’s storage information and send it to the HighPoint support team.
Uninitialized The array initialization process has been interrupted, and the process is incomplete. Not Initialized Disk is not initialized yet, and needs to be initialized before use OCE/ORLM Array is performing a OCE/ORLM operation OCE/ORLM has stopped The array expansion process has been stopped. Legacy An existing file system has been detected on the disk. These disks are classified as legacy drives.
‘verifying’. Disabled The array does not have enough disks to maintain the RAID level. A disabled array is not accessible. OCE/ORLM Array is expanding its capacity or migrating to a different raid level. Status will display ‘Expanding/Migrating’ OCE/ORLM stopped The ‘Expansion/Migrating’ process has been stopped. The status will display ‘Need Expanding/Migrating’ Critical – OCE/ORLM A disk member is lost during the OCE/ORLM process.
Table 2. RAID Level Reference Guide Type Description Min. disks Usable space JBOD Just a bunch of disk 1 100% Each drive can be accessed as a single volume No fault tolerance - failure of one drive results in complete data loss Backup 2 100% Offers the highest performance No fault tolerance – failure of one drive in the array results in complete data lose Temporary file, performance driven application.
HighPoint Recommended List of Hard Drives or SSDs HighPoint maintains a list of tested hard drives suitable for RAID applications. Since not every hard drive in the market can be tested, this list is meant to be a general guideline for selecting hard drives operating in a RAID environment. Regular, desktop grade drives are highly not recommended for RAID use.
