User's Manual Part 5

ManualsBrandsHi-G-Tek ManualsElectronicsDataSeal

Table Of Contents

Troubleshooting

and

Problem Solving

Chapter 8

Summary of content (20 pages)

PAGE 1
Chapter 8 Troubleshooting and Problem Solving
PAGE 2
8 Troubleshooting 8.1. DataReader Troubleshooting 1. Power LED is red: reader malfunction. Replace reader 2. Power LED is off: verify power connection 3. Reader does not respond to host. 3.1 Verify power LED blinks at power on. LED should then remain steady green. 3.2 Verify cable connections are according to diagram 3.3 Verify reader address is correctly transmitted by host 3.4. Verify terminator present at end of the RS485 chain 4. Reader does not read seal 4.
PAGE 3
Troubleshooting 8 3. Repeated "No Seals" failure when using the Verify command Possible reasons: a. Incompatible parameters between the Seal and the Reader. The parameters are: ADI, Department, Org ID. b. Low power transmission. c. Antenna disconnected. d. Seals are located too far away. e. Number of windows defined greater than 255. 4. Repeated "Seal Does Not Respond" reply using the Add Verify command. Possible reasons: a. Incompatible parameters between the Seal and the Reader.
PAGE 4
8 Troubleshooting 7. Seal does not respond to Hard Wakeup command: Possible reasons: a. The Seal is not in Deep Sleep mode. 8. Set or Reset failure in Reset Status command: Check that the required bit can be changed. 9. Parameter cannot be changed in the Write Parameters command:. Possible reasons: a. The Parameter is not in the Parameter Change list. b. The number of bytes is not compatible with the parameter size. Hi-G-Tek Ltd.
PAGE 5
Chapter 9 Technical Specifications Hi-G-Tek Ltd.
PAGE 6
Technical Specifications 9 9.1. 24v Outdoor DataReader 24v Outdoor DataReader IG-RS-46D-916 IG-RS-46D-433 IG-RS-46D-318 IG-RS-46D-315 Physical Characteristics 195X165X95 not including antenna 1000 Dimensions (mm) Weight (gr) Power Requirements External (volts) Power Consumption(watts) 24 Vdc nominal (10 to 35) 1.7W@Tx, 1.1W@Rx Performance Characteristics Interface Operating Frequency (MHz) Read Range (m) 916.5 RS-485 optically isolated 433.
PAGE 7
Technical Specifications 9 9.2. 12v Outdoor DataReader 12v Outdoor DataReader IG-RS-46D-916/12 IG-RS-46D-433/12 IG-RS-46D-318/12 IG-RS-46D-315/12 Physical Characteristics Power Requirements External (volts) 12 Vdc nominal (10 to 35) Power Consumption (watts) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.1. 9.3.
PAGE 8
Technical Specifications 9 9.4. 24v Indoor DataReader DataReader IG-RS-46-315 IG-RS-46-318 IG-RS-46-433 IG-RS-46-916 Physical Characteristics 195X165X95 not including antenna 1000 Dimensions (mm) Weight (gr) Power Requirements External (volts) Power Consumption(watts) 24 Vdc nominal (10 to 35) 1.7W@Tx, 1.1W@Rx Performance Characteristics Interface Operating Frequency (MHz) Read Range (m) 315 RS-485 optically isolated 318 433.92 30 @ open space 916.
PAGE 9
Technical Specifications 9 9.5. 12v Indoor DataReader 12v Outdoor DataReader IG-RS-46-315/12 IG-RS-46-318/12 IG-RS-46-433/12 IG-RS-46-916/12 Physical Characteristics Power Requirements External (volts) 12 Vdc nominal (10 to 35) Power Consumption(watts) 1.7W@Tx, 1.1W@Rx * All other specifications are as in section 9.4. 9.6.
PAGE 10
Technical Specifications 9 9.8. DataSeal DataSeal IG-RS-40-916 IG-RS-40-433 IG-RS-40-318 IG-RS-40-315 Physical Characteristics 49X37X85 100 Plastic reinforced with fiberglass 3.6 internal battery 2048 10 Dimensions (mm) Weight (gr) Housing Power Requirements (volts) User Memory (Bytes) Events Memory (events) Performance Characteristics Mounting Cradle P.N. IG-DH-40 916.5 433.
PAGE 11
Technical Specifications 9 9.9. Magnetic DataSeal Magnetic DataSeal IG-RS-40M-916 IG-RS-40M-433 IG-RS-40M-318 IG-RS-40M-315 Physical Characteristics 49X37X65 100 Plastic reinforced with fiberglass 3.6 internal battery 2048 10 Dimensions (mm) Weight (gr) Housing Power Requirements (volts) User Memory (Bytes) Events Memory (events) Performance Characteristics 916.5 Operating Frequency (MHz) Read Range (m) Operating Frequency (kHz) Read Range (cm) 433.
PAGE 12
Technical Specifications 9 9.10 FCC approved products: Product P/N FCC ID DataReader IG-RS-46D-916 OB6-IGRS46D916 DataSeal IG-RS-40-916 OB6-IGRS40916 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
PAGE 13
Chapter 10 Index
PAGE 14
Index 10 A B C D Addressed Verify ADI Alert Burst Mode.
PAGE 15
Index 10 E F G H EVENT Memory Events. 71, 72 16, 17, 19, 58, 59, 61, 72, 80, 85, 109, 110, 114, 139, 143, 151, 152, 181, 185, 191, 192, 194, 195, 206, 216, 217 FOOTPRINT General error Global GMT Greenwich Mean Time 70, 72 62, 185 57, 107, 108, 109, 192 68, 112 68, 112 Hard wakeup High frequency 72, 81, 140, 148, 201, 210 17, 57, 137, 186, 197, 198 Illegal ORG_ID Indoor 107 17, 22, 23, 36, 38, 41, 103, 214, 215 I L Life Counter.
PAGE 16
Index 10 M N MCU Mode New Battery O Open/Close Org_ID Org_ID* Outdoor R 48, 65, 86, 87, 101, 120, 123, 124, 164, 165, 170, 171, 174 17, 21, 22, 32, 33, 34, 35, 38, 43, 45, 48, 50, 51, 58, 59, 61, 63, 67, 70, 71, 72, 73, 81, 82, 86, 87, 89, 95, 112, 113, 116, 118, 123, 133, 137, 140, 149, 153, 158, 160, 170, 171, 175, 176, 180, 181, 183,185, 186, 189, 201, 202, 203, 204, 209, 210 185 185 70, 95, 107, 108, 109, 159, 192 70 17, 20, 21, 22, 30, 32, 41, 103, 212, 213, 215 51, 52 Random Access Window 70
PAGE 17
Index 10 S Scroll Seal Number Seal Stamp Segregation Serial communication port Sleep SLOTTED ALOHA Suspended SET Synchronize System Parameter System Cycle T Tag/Seal Status Tamper Commands Taw Tbrs Tcw Thw Tiw Trw Ts Tw 109, 186 69 58,181, 185, 191, 192 107 63 50, 58, 59, 61, 72, 76, 81, 95, 113, 116, 135, 140, 148, 158, 160, 185, 201, 210 50 80, 113, 139, 147, 185, 196 59, 61, 71, 72, 73, 81, 95, 104, 105, 134, 159 57 55, 56, 72 58 50 51, 54, 56 58 51, 54 50, 51, 54, 55, 58, 66, 67, 112, 133 51, 67,
PAGE 18
Index 10 U UDT Unrecognized Command Unsynchronized Mode User Data Size USER DATA 111 186 71, 73, 134, 159 58 58, 111, 197 V Verify Command . Version of Firmware 54, 79, 108, 109, 113, 114, 137, 138, 146, 147, 191, 193, 209 183, 184 W WRITE PARAMETERS 68, 79, 84, 92, 93, 112, 113, 129, 143, 156, 210 Y YARD Management Hi-G-Tek Ltd.
PAGE 19
10 Index Hi-G-Tek Ltd.
PAGE 20
Contact Information Hi-G-Tek Ltd. Microelectronics and Asset Tracking Technology Tel: 972-3-5339359 Fax: 972-3-5339225 http://www.higtek.com Hi-G-Tek Ltd.