Para obtener un ejemplar en Español de este Manual del propietario, visite www.heatnglo.com. Pour demander un exemplaire en français de ce Manuel du propriétaire, visitez www.heatnglo.com. Owner’s Manual Installation and Operation Model: Bravo CAUTION DO NOT DISCARD THIS MANUAL • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation.
Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Heat & Glo gas appliance —an elegant and clean alternative to wood burning appliances. The Heat & Glo gas appliance you have selected is designed to provide the utmost in safety, reliability, and efficiency. This Owner’s Manual should be retained for future reference.
Table of Contents 1 Listing and Code Approvals A. B. C. D. E. F. G. 10 Electrical Information Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Combustible Materials Specification. . . . . . . . . . . . . .
1 Listing and Code Approvals A. Appliance Certification C. BTU Specifications Maximum Input BTUH Orifice Size (DMS) US (0-2000 FT) 23,000 42 CANADA (2000-4500 FT) 20,700 43 US (0-2000 FT) 23,000 53 CANADA (2000-4500 FT) 20,700 54 Models MODELS: Bravo (U.S. or Canada) LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Direct Vent Gas Appliance Heater STANDARD: ANSI Z21.88-2000 • CSA2.
Note: The following requirements reference various Massachusetts and national codes not contained in this document. G.
2 Getting Started A. Design and Installation Considerations C. Inspect Appliance and Components Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required. WARNING Inspect appliance and components for damage. Damaged parts may impair safe operation. • Do NOT install damaged components. • Do NOT install incomplete components.
3 Framing and Clearances WARNING Note: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. Fire Risk Provide adequate clearance: • Around air openings • To combustibles • For service access Locate appliance away from traffic areas. A.
high temp caulk or stuffed with unfaced insulation. If the appliance is being installed on a cement slab, a layer of plywood may be placed underneath to prevent conducting cold up into the room. B. Constructing the Appliance Chase A chase is a vertical boxlike structure built to enclose the gas appliance and/or its vent system. Vertical vents that run on the outside of a building may be, but are not required to be, installed inside a chase. C.
D. Mantel Projections Note: All measurements in inches. 31 C E IL I N G 1 IN C H M IN I M U M TO V E N T P IP E 18 17 16 15 13 14 9 1/8 M IN . 12 10 11 3 1/8 9 6 7 8 Figure 3.4 3 7/8 Clearances to Mantel Legs or Wall Projections (Acceptable on both sides of opening.) 5 TOP OF F IN I S H I N G S T R I P TOP OF U N IT Figure 3.3 Clearances to Mantels or Combustibles above Appliance Heat & Glo • Bravo • 704-902 Rev.
4 Termination Locations A. Vent Termination Minimum Clearances HORIZONTAL OVERHANG WARNING 2 FT. MIN. 20 INCHES MIN. VERTICAL WALL LOWEST DISCHARGE OPENING Fire Risk. Explosion Risk. Inspect external vent cap regularly. • Ensure no debris blocks cap. • Combustible materials blocking cap may ignite. • Restricted air flow affects burner operation. GAS DIRECT VENT TERMINATION CAP X 12 ROOF PITCH IS X/ 12 H (MIN.) - MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING WARNING Fire Risk.
M N P R Q (See Note 2) V T V S Electrical Service S V D* V V = VENT TERMINAL A X = AIR SUPPLY INLET = 12 inches ...............clearances above grade, veranda, (See Note 1) porch, deck or balcony = 12 inches ...............clearances to window or door that may be opened, or to permanently closed window. (Glass) = 18 inches ...............vertical clearance to unventilated soffit or to ventilated soffit located above the terminal *30 inches ..............
5 Vent Information and Diagrams A. Vent Table Key The abbreviations listed in this vent table key are used in the vent diagrams. Description First section (closest to appliance of vertical length V2 Second section of vertical length H1 First section (closest to appliance) of horizontal length H2 Second section of horizontal length Vertica l 12 in . V1 8-1/2 in. Symbol 8-1/2 in. Horizontal WARNING Figure 5.1 Fire Hazard. Explosion Risk. Asphyxiation Risk.
D. Vent Diagrams WARNING Fire Risk. Explosion Risk. Do NOT pack insulation or other combustibles between ceiling firestops. • ALWAYS maintain specified clearances around venting and firestop systems. • Install wall shield and ceiling firestops as specified. Failure to keep insulation or other material away from vent pipe may cause fire. 1. Top Vent - Horizontal Termination V1 Minimum One Elbow H1 Maximum 3 ft. 0.9 m 2 ft. 0.6 m 4 ft. 1.2 m 4 ft. 1.2 m 5 ft. 1.5 m 6 ft. 1.8 m 12 ft. 3.
1. Top Vent - Horizontal Termination - (continued) Three Elbows V1 + V2 Minimum H1 + H2 Maximum 3 ft. 0.9 m 2 ft. 0.6 m 4 ft. 1.2 m 4 ft. 1.2 m 5 ft. 1.5 m 6 ft. 1.8 m 12 ft. 3.7 m 20 ft. 6.1 m V1 + V2 + H1 + H2 = 40 ft. (12.2 m) Maximum H1 + H2 = 20 ft. (6.1 m) Maximum Note: V1 MUST be a minimum of 3 feet unless using the TAOS surround. For TAOS surround, V1 minimum MUST be 30 in. Note: The first elbow used MUST always be DVP90ST. Figure 5.5 14 Heat & Glo • Bravo • 704-902 Rev.
2. Top Vent - Vertical Termination No Elbow V1 = 46 ft. Max. (14.0 m) 8 F T. (2.4mm) FLUE OUTLET Note: A 45° elbow may be attached directly to starting collars on unit only if used in conjunction with a return 45° elbow AND terminating vertical with V = 8 feet MINIMUM. A straight section of pipe can be used between the two 45° elbows. Figure 5.6 Heat & Glo • Bravo • 704-902 Rev.
Two Elbows V1 Minimum H1 Maximum V2 3 ft. 0.9 m 2 ft. 0.6 m * 4 ft. 1.2 m 4 ft. 1.2 m * 5 ft. 1.5 m 6 ft. 1.8 m * 12 ft. 3.7 m 20 ft. 6.1 m * V1 + V2 + H1 = 40 ft (12.2 m) Maximum *No specific restrictions on this value EXCEPT V1 + V2 + H1 cannot exceed 40 ft (12.2 m) Note: V1 MUST be a minimum of 3 feet unless using the TAOS surround. For TAOS surround, V1 minimum MUST be 30 in. Note: The first elbow used MUST always be DVP90ST. Figure 5.7 16 Heat & Glo • Bravo • 704-902 Rev.
2. Top Vent - Vertical Termination - (continued) V1 Three Elbows H1 + H2 V2 3 ft. 0.9 m 2 ft. 0.6 m * 4 ft. 1.2 m 4 ft. 1.2 m * 5 ft. 1.5 m 6 ft. 1.8 m * 12 ft 3.7 m 20 ft. 6.1 m * H1 + H2 = 20 ft (6.1 m) Maximum *No specific restrictions on this value EXCEPT V1 + V2 + H1 + H2 = 40 ft (12.2 m) Maximum Note: V1 MUST be a minimum of 3 feet unless using the TAOS surround. For TAOS surround, V1 minimum MUST be 30 in. Note: The first elbow used MUST always be DVP90ST.
6 Vent Clearances and Framing A. Pipe Clearances to Combustibles B. Wall Penetration Framing WARNING Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specified. 10 in. 12 in. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fire. B 3 in. TOP CLEARANCE A 1 in. CLEARANCE AROUND VERTICAL SECTIONS 1 in. SIDE AND BOTTOM CLEARANCE Figure 6.1 Pipe Clearances A* B 87-3/4 in. 86-3/4 in.
C. Vertical Penetration Framing WARNING Fire Hazard Keep loose materials or blown insulation from touching the vent pipe. • National building codes recommend using attic shield to keep loose materials/ blown insulation from contacting vent. ATTIC ABOVE • Hearth & Home Technologies requires the use of an attic shield. 10 IN. (254 MM) Installing the Ceiling Firestop • Frame an opening 10 inches by 10 inches whenever the vent system penetrates a ceiling/floor (see Figure 6.4).
7 A. Appliance Preparation Securing and Leveling the Appliance WARNING Fire Risk. • Prevent contact with sagging, loose insulation. • Do NOT install against combustible materials such as exposed insulation, plastic and insulation backer. CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. The diagram shows how to properly position, level, and secure the appliance (see Figure 7.1). Nailing tabs are provided to secure the appliance to the framing members.
8 Installing Vent Pipe A. Assembly of Vent Sections (DVP Pipe) Assembling Pipe Sections Insert the inner flue of section A into the flared inner flue of section B. WARNING Do not mix pipe, fittings or joining methods from different manufacturers. WARNING Fire Risk Exhaust Fumes Risk Impaired Performance of Appliance • Overlap pipe slip sections at least 1-1/2 inches. • Use pilot holes for screws. • Screws must not exceed one inch long. • Pipe may separate if not properly joined.
Note: Make sure that the seams are not aligned to prevent unintentional disconnection. This will secure the slip section to the desired length and prevent it from separating. The slip section can then be attached to the next pipe section. If the slip section is too long, the inner and outer flues of the slip section can be cut to the desired length. Cut from this end (outer) CORRECT Cut from this end (inner) Figure 8.4 Seams INCORRECT Figure 8.
Securing the Vent Sections Vertical Sections Vertical sections of pipe must be supported every 8 feet after the 25 foot maximum unsupported rise. The vent support or plumber’s strap (spaced 120° apart) may be used to do this (see Figure 8.8). Horizontal Sections Horizontal sections of vent must be supported every 5 feet with a vent support or plumber’s strap. Figure 8.8 Securing Vertical Pipe Sections Figure 8.9 Securing Horizontal Pipe Sections B.
C. Installing Heat Shield and Horizontal Termination Cap Installing the Horizontal Termination Cap WARNING Vent termination must not be recessed in the wall. Siding may be brought to the edge of the cap base. Fire Hazard Impaired performance of appliance • Telescoping flue section of termination cap MUST be used when connecting pipe section to termination cap. • Maintain a 1-1/2 inch minimum overlap on telescoping flue section of termination cap.
D. Installing Roof Flashing and Vertical Termination Cap To install roof flashing see Figure 8.13. For installation of vertical termination cap see minimum vent heights for various pitched roofs (see Figure 8.15). HORIZONTAL OVERHANG 2 FT. MIN. 20 INCHES MIN. VERTICAL WALL LOWEST DISCHARGE OPENING Caulk the gap between the roof flashing and the outside diameter of the pipe. Also caulk the perimeter of flashing that contacts roof surface as shown in Figure 8.15.
Assembling and Installing Storm Collar CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. Connect both halves of the storm collar with two screws (see Figure 8.16). Wrap the storm collar around the exposed pipe section and align brackets. Insert a bolt (provided) through the brackets and tighten nut to complete storm collar assembly (see Figure 8.17). Figure 8.
9 Gas Information A. Fuel Conversions C. Gas Connection Before making gas connections ensure that appliance being installed is compatible with the available gas type. Any natural or propane gas conversions necessary to meet the appliance and locality needs must be made by a qualified technician using Hearth & Home Technologies specified and approved parts. Note: Have the gas supply line installed in accordance with local building codes, if any. If not, follow ANSI 223.1.
• Ensure that gas line does not come in contact with outer wrap of appliance. Follow local codes. • Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on the manual shutoff valve. WARNING Fire or Explosion Hazard • • • • Gas buildup during line purge may ignite. Purge should be performed by qualified technician. Ensure adequate ventilation. Ensure there are no ignition sources such as sparks or open flames. HIGH ALTITUDE INSTALLATIONS U.L.
10 Electrical Information A. Recommendation for Wire C. Intellifire Ignition System Wiring This appliance requires 110-120 VAC be wired to the junction box for proper operation of the appliance (Intellifire ignition). This appliance requires a 110 VAC supply to the appliance junction box for operation. A wiring diagram is shown in Figure 10.1.
INTERMITTENT PILOT IGNITOR PLUG-IN 3V TRANSFORMER IGNITION MODULE 3 VAC ON/OFF WALL SWITCH FLAME SPARKER/ SENSOR IGNITION MODULE (3V) LOW VOLTAGE SEE NOTE 1.
E. Junction Box Installation Romex Connector If the box is being wired from the OUTSIDE of the appliance: • Remove the cover plate located on the outer shell - right side (see Figure 10.3). 14/2WG • Install the supplied Romex™ connector in the cover plate. Cover Plate outside firebox • Feed the necessary length of wire through the connector. HT WHT B LK BLK W • Make all necessary wire connections and reattach the cover plate to the outer shell.
11 Finishing A. Mantel Projections Figure 11.1 shows the minimum vertical and corresponding maximum horizontal dimensions of appliance mantels or other combustible projections above the top front edge of the appliance. 1/2 INCH NON-COMBUSTIBLE BOARD REQUIRED ON UNIT FACE Note: All measurements in inches. 31 C E IL I N G 1 IN C H M IN I M U M TO V E N T P IP E 18 17 16 15 13 14 9 1/8 M IN .
C. Finishing Styles • This model has multiple installation and finishing options. The following section describe three basic installations. CAUTION Note: A 1/2 inch clearance must be maintained between combustible materials and the front face of the fireplace. OPTION A: Flush Wall Finish Kiva-style finished in a straight wall (see Figure 11.4).
Note: Previous numbers are for combustible construction numbers. Arch may protrude up to 5-1/2 inches maximum as measured from unit front face. OPTION C: SOUTHWESTERN kiva-style The third installation option illustrated is a corner-installation with custom finishing. This option requires advanced finishing methods involving either combustible or non-combustible construction materials (see Figure 11.7). Note: The kiva-style arch depth may be any size if using noncombustible materials i.e.
OPTION D: Flush Wall Finish with Luxor Surround Kiva-style finished in a straight wall (see Figure 11.8). 3-in. GAP SHEETROCK EDGE FINISHING STRIP Figure 11.9 Taos Surround on Platform 12-1/8 in. Figure 11.8 Flush wall installation with Luxor Surround • Unit is installed using framing dimensions found in Figure 3.2. • Do not use nailing tabs provided on unit sides for Option D. • Nailing tabs are attached to the top of the unit.
12 Appliance Setup A. Remove Shipping Materials Placing the Ember Material Remove shipping materials from inside or underneath the firebox. Ember material is shipped with this gas appliance. To place the ember material: • Embers CANNOT be placed directly over ports. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity. C. Accessories Install approved accessories per instructions included with accessories.
E. Positioning the Logs If the gas logs have been factory installed they should not need to be positioned. If the logs have been packaged separately, refer to the following instructions. Log Assembly: LOGS-BRAVO CAUTION: Logs are fragile! Carefully remove the logs from the packaging. Before placing logs, check that the sensor on the pilot assembly does not contact the burner. Remove shipping bracket and tie straps from the burner and grate.
2 RIGHT GRATE TINE 2 LOG #2 (SRV750-705): Place the top of log #2 in the groove on log #1. Place the base of the log on the inside of the outer right grate tine with the grate tine fitting in the groove on log #2. GROOVE FOR LOG #4 3 3 LOG #3 (SRV750-706): Place log #3 with the base on the inner right grate tine. The top of the log should be placed so that it doesn’t cover any ports on the burner.
GROOVE FOR LOG #6 5 5 LOG #5 (SRV704-702): Place log #5 on right side of the grate. Position the base of the log on the log tab. The log tab should insert into slot feature on back side of log. Place the top of the log into the groove on log #1. 6 6 LOG #6 (SRV704-701): Place log #6 on left side of grate. Position the base of the log on the log tab. Log tab should insert into slot feature on back side of log. Place the top of the log into flat spot on log #1. Heat & Glo • Bravo • 704-902 Rev.
F. Glass Assembly G. Grilles and Trim WARNING Handle glass doors with care. • Inspect the gasket to ensure it is undamaged. • Inspect the glass for cracks, chips or scratches. Install optional marble and brass trim surround kits as desired. Marble, brass, brick, tile, or other noncombustible materials can be used to cover up the gap between the sheet rock and the appliance. H. Air Shutter Settings • Do NOT strike, slam or scratch glass.
13 Operating Instructions A. Before Lighting Appliance WARNING This appliance has an Intellifire ignition system. HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. CAUTION If installing Intellifire ignition battery backup: • Do not install batteries if the backup mode may not be used for extended time. • Batteries may leak. • Install batteries only when needed for power outage.
B. Lighting Appliance Intellifire Ignition LIGHTING INSTRUCTIONS (IPI) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with • Do not touch any electric switch; do not use any phone in your building. an intermittent pilot ignition (IPI) device which automatically lights • Immediately call your gas supplier the burner.
C. After Appliance is Lit Initial Break-in Procedure When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation of the glass is normal.
14 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. A. Intellifire Ignition System Sympton 1. The ignitor/module makes noise, but no spark. 2.
Intellifire Ignition System - (continued) Symptom Possible Cause 3. (Continued) - Pilot lights b. Poor flame rectification or contaminated but continues to spark, sensor rod. and main burner will not ignite. (If the pilot continues to spark after the pilot flame has been lit, flame rectification has not occurred.) 4. Pilot sparks, but Pilot will not light. Corrective Action Verify that flame is engulfing sensor rod.
15 Maintaining and Servicing Appliance A. Maintenance Tasks Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified service technician should perform an appliance checkup at the beginning of each heating season. WARNING CAUTION Risk of injury or property damage. Before servicing: • Turn off gas. • Turn off electricity to appliance. • Disable remote control, if one is present. • Ensure appliance is completely cooled.
Inspect Doors, Surrounds and Fronts Maintenance Tasks 1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary. 3. Verify no obstructions to airflow through the louvers. 4. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass Assembly and Glass 1. Inspect gasket seal and its condition. 2.
16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
B. Vent Components Diagrams Effective Length Pipe E f fe c tive H e ig h t / L e n g t h D V P P ip e (se e c h a r t) Inches Millimeters 4 102 DVP4 DVP6 6 152 DVP12 12 305 DVP24 24 610 DVP36 36 914 DVP48 48 1219 DVP6A 3 to 6 76 to 152 DVP12A 3 to 12 76 to 305 DVP12MI 3 to 12 76 to 305 DVP24MI 3 to 24 76 to 610 1 0 -1 /2 in . (267 m m ) 45° 4 -7 /8 in . ( 276 m m ) 10 -7/ 8 in . (2 7 6 m m ) D V P 4 5 (4 5 ° E lb ow ) 11- 3 /8 in . (289 m m ) 1 0 in .
B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B will be required. 8 in. (203 mm) Heat Shield 15-1/8 in. (384 mm) EFFECTIVE LENGTH Term Cap Minimum Maximum Trap1 4-1/8 in. (105 mm) 5-5/8 in.
B. Vent Components Diagrams (continued) 7-3/8 in. (187 mm) 1-1/2 in. (38 mm) 7-1/4 in. (184 mm) 17-3/4 in. (451 mm) 14 in. (356 mm) 12-1/2 in. (318 mm) 5-1/4 in. (133 mm) DVP-TVHW Ver tic a l Te rm ina tio n C ap (H igh w ind ) 12 in. (305 mm) DVP-TB1 Basement Vent Ca p DVP-HSM-B Extended Heat Shield 31 in. (787 mm) 13-1/4 in. (367 mm) 24-5/8 in. (625 mm) 3-7/8 in. (98 mm) 27-1/2 in. (127 mm) 24-5/8 in. (625 mm) RF6M Roof Flashing Multi-pak 10-1/2 in. (267 mm) 13-1/4 in.
B. Vent Components Diagrams (continued) 8-1/8 in. (206 mm) 13 in. (330 mm) 15 in. (381 mm) DVP-HRC, DVP-HRC-SS NOT APPROVED FOR ALL UNITS. Effective Length 5-3/4 to 8-3/8 in. 146 to 213 mm 5-1/2 in. 140 mm 87° 8-3/8 in. 213 mm 3° 10-1/2 in. 267 mm 10-7/8 in. 276 mm DVP-HRC-ZC, DVP-HRC-ZC-SS NOT APPROVED FOR ALL UNITS. Figure 16. 5 52 DVP Vent Components Heat & Glo • Bravo • 704-902 Rev.
BRAVO C. Service Parts List Service Parts Diagram Beginning Manufacturing Date: Mar. 2002 Ending Manufacturing Date: ______ 7 8 11 9 10 17 12 13 16 15 14 Log Set Assembly 9 14 1 6 12 4 11 3 10 2 135 Part number list on following page. Heat & Glo • Bravo • 704-902 Rev.
C. Service Parts List BRAVO IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
BRAVO C. Service Parts List Valve Assembly Parts List Beginning Manufacturing Date: Mar. 2002 Ending Manufacturing Date: ______ Intermittent Pilot Ignition Valve Assembly 1 2 3 4 7 6 5 8 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
D. Limited Lifetime Warranty LIMITED LIFETIME WARRANTY HEAT & GLO GAS APPLIANCE PRODUCTS BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEAT & GLO Gas Appliance (the “Product”) will be free from defects in materials and workmanship for a period of one year from the date of installation.
E. Contact Information Heat & Glo, a brand of Hearth & Home Technologies Inc. 20802 Kensington Boulevard, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.