User Manual HAVEN® CONNECT Z™ High-strength, Z-Wave enabled smart lock. 1 3 4 5 6 9 10 16 16 Safety, Warnings, Regulations Warranty Getting Started Preparing Your HAVEN Installation LED and Sounds Z-Wave Operation Troubleshooting Important Safeguards HavenLock Inc - 10x stronger than the deadbolt Patent pending in one or more countries v 1.
1 HAVEN CONNECT Z Important Safety Instructions Explanation of Attention Words and Symbols used in this guide ! This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION Use caution when placing HAVEN in doorway during installation and use. USER MANUAL 2 Owner is responsible for reading and following the operating and safety instructions as well as proper use of unit. Wear appropriate protective items during installation to avoid injury. Do not install near live electrical cords. Ensure installation area is free of wires, cables, pipes, and other objects that may cause hazards. Use only the tools referenced in the installation guide.
3 HAVEN CONNECT Z WARRANTY INFORMATION Any major malfunction of HAVEN Connect Z caused by a defective part or construction of the unit will be fixed by HavenLock Inc up to one year from the date of receiving the unit. This warranty only covers the original purchaser of HAVEN Connect Z. Only private use by the original purchaser is covered by this warranty. If HAVEN Connect Z is installed improperly, used in any way not in accordance with our guidelines, or altered in any way, this warranty is void.
USER MANUAL 4 GETTING STARTED Upon opening your HAVEN Connect Z, you should find the following items inside: HAVEN Connect Z Your lock which will be mounted at the base of your door. Power Adapter 120v AC USB Adapter for use with included charging cable Installation Riser Optional riser used for thresholds that are higher than 0.
5 HAVEN CONNECT Z PREPARING YOUR HAVEN CONNECT Z A Status Indicator LED E F C Control Panel Cover Locking Gate Manual Foot Locking Pedal Control Panel (with cover lifted) D Charging Port R B Pairing Button Reset Button (use pin) 1 Charging 2 Cycling the Lock 3 Include in Z-Wave Network Plug the included charging cable (USB end) into the included power adapter. Open the HAVEN Control Panel cover (C) and plug the charging cable into the Charging Port (D).
USER MANUAL 6 INSTALLING YOUR HAVEN CONNECT Z Tools Required For Install Power Drill Phillips Screwdriver Pencil Installation Screws (6) 1/8” Drill Bit Measuring Tape Phillips Drill Bit Installation Overview 1Measure A. Center lock on door B. Confirm height Drill Secure A. Drill pilot holes B. Clean surface A. Place unit B. Drill in screws DISCLAIMER Use of this guide at your own risk.
7 HAVEN CONNECT Z 1.2 Ensure the door is shut and use a tape measure to find the center of the door and mark it. 2 Spacing Distance From the Door 2.1 Using the included orange spacer you want to find the distance from the door that the lock needs to be placed so that the locking gate doesn’t interfere with the bottom of the door when it is closed. To do so, press the orange spacer provided against the door to find the distance required. 2.
USER MANUAL 8 3 Drill Holes into Floor 3.1 Take a power drill with a 1/8" drill bit and drill pilot holes 2 inches down in at least 4 of the 6 holes ensuring that there are more screws attachment points on the side closest to the doorknob for strength. 4 Remove Locking Gate Cover 4.1 When ready to mount and install the HAVEN Connect Z, remove the HAVEN locking gate cover by removing the 4 small screws (Phillips head screwdriver) on the back of the locking gate. Line up Haven with your pilot holes.
9 HAVEN CONNECT Z LED and SOUNDS 3 Yellow, 1 Chirp Gate closed successfully 3 Green, 2 Chirps Gate opened successfully Alternating Green/Red Gate did not move to commanded position Red flash every 4 seconds Battery below 25% Same as above with chirp every 30 seconds Battery below 10% Yellow every 2.
USER MANUAL 10 Z-WAVE OPERATION Haven Lock Connect + Z-Wave This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All mains operated nodes within network will act as repeaters regardless of vendor to increase reliability of the network. Button Functions There are two buttons on the Haven Lock device.
11 HAVEN CONNECT Z Network Inclusion / Exclusion continued • SmartStart-enabled products can be added into a Z-Wave network by scanning the Z-wave QR Code present on the product with a controller providing SmartStart inclusion. No further action is required and the StartStart product will be added automatically within 10 minutes of being switched on in the network vicinity. • Locate the DSK via the QR code label under the Haven electronics hood adjacent to the buttons and LEDs. Z-Wave Lock Operation 1.
USER MANUAL 12 Battery State and Charging Battery state is checked upon startup and Battery CC V2 report is sent to the Lifeline Group. Battery is then checked every 5 minutes. A battery report is also sent every 24 hours. Indications and operation are as follows: 1. If battery falls below 25%, Battery report is sent to the Lifeline. One second later, Notification CC sends Power Management (0x08) event “Charge battery soon” (0x0E). Red LED flashes every 5 seconds. 2.
13 HAVEN CONNECT Z Command Class List (unsecure) Name Version COMMAND_CLASS_ZWAVEPLUS_INFO 2 COMMAND_CLASS_TRANSPORT_SERVICE 2 COMMAND_CLASS_SECURITY 1 COMMAND_CLASS_SECURITY_2 2 COMMAND_CLASS_SUPERVISION 1 Command Class List (secure) Name Version COMMAND_CLASS_VERSION 3 COMMAND_CLASS_MANUFACTURER_SPECIFIC 2 COMMAND_CLASS_DEVICE_RESET_LOCALLY 1 COMMAND_CLASS_INDICATOR 3 COMMAND_CLASS_POWERLEVEL 1 COMMAND_CLASS_BATTERY 2 COMMAND_CLASS_NOTIFICATION 8 COMMAND_CLASS_DOOR_LOCK 4 CO
USER MANUAL 14 Notification Command Class All notifications are sent unsolicited.
15 HAVEN CONNECT Z Configuration Parameters Parameter 1: Name: Heartbeat LED interval Description: Heartbeat (magenta) LED flash rate in seconds. Set to zero to disable. Default: 0x1E (30 seconds) Min: 0x00 (disabled) Max: 0x3C (60 seconds) Parameter 2: Name: Gate Operation Minimum Battery Level% Description: m battery level at which the gate will activate. Default: 0x0A (10%) Min: 0x00 (0%) Max: 0x32 (50%) Parameter 3: Name: Transient Debounce Description: Impact detect parameter.
USER MANUAL 16 TROUBLESHOOTING If the unit fails to lock/unlock you will need to check the straps and screws nearest the servo motor. Make sure your nylon strap is not bunched up within the unit. Manually open the locking gate and pull/tug on the open gate to stretch or flex the nylon straps. They could be kinked up in the gate or one strap could be too tight and need to be loosened. You can also take off the gate cover and pull the straps with your fingers.
HavenLock Inc. Patent Protected: European Patent Number: 3,194,692 Nashville, TN www.havenlock.