Troubleshooting Guide

5306#-&4)005*/(
No Igniter battery or igniter battery short of
power
Replace with new igniter battery
Igniter battery is incorrectly inserted Reinsert the battery proporly
Igniter broken or cracked Call the customer service for replacement part
Ignition wire is loose or disconnected to
igniter
Reinsert the ignition wire
Electricity leakage in ignition wire or the
needle of ignition wire can not aim at the
hole of burner while lighting
Call the customer service for replacement part
The switch of gas cylinder was
not switch on
Not switch on the valve of gas cylinder Switch on the valve of gas cylinder
Inproperly connect between
regulator and gas cylinder
Regulator is loose or disconnected to gas
cylinder
Check and reconnect the regulator to gas cylinder
No gas in gas cylinder No or short of gas Check if the gas cylinder is empty ,if yes, replace it
Switch on the gas cylinder when the
balance gas still existed in hose cause
excess flow safety valve activated
Turn the control knob to "OFF",Swich off the valve
of gas cylinder and disconnect the regulator from the
valve of gas cylinder.Turn the control knob to
"LOW", Wait 30 seconds, Turn the control to
"OFF",Reconnect the regulator to the gas
cylinder.Light the appliance as indicated in the "To
Light"section of manual
Obvious gas leakage in gas system cause
excess flow safety valve activated
Check the gas system to see if gas leakage, if yes,
Call the customer service for help.
Bends or kinks in regulator
Regulator was bends or kinks cause the
poor fluent gas inside of hose
Straighten hose of all bends or kinks
No or short of gas See"No or Short of gas" above See"No or Short of gas" above
High or gusting winds
Flame was blow out by high or gusting
winds
Remove the appliance to the place without high or
gusting winds
Loose connected in
thermocouple
Loose connected between thermocouple
and valve
Call the customer service for help
Media fall into inside guard cause block
the entrance of oxygen
Media fall into inside guard and cover the
flame in burner hole which also cause the
low temperature while conduction
Guard covered by media
Guard covery by media cause the
inproprely burning inside hole of guard
Remove the media from the guard as indicated in
manual
Too much carbon deposition
inside guard
The carbon deposition will occur since the
gas can not sufficient burning when using
the appliance
Open the top of guard by using pincer and clean the
carbon deposited in guard,thermocouple,ignition
wire,burner.lastly recover the top of guard .
Excess flow safety valve has
been activated
No or Short of
gas
No spark
between
ignition wire
and burner's
hole while
pushing the
igniter button.
Inside guard blocked by media Open and clean the guard
Flame blow out
No power in igniter
The ignition wire didn't conduct
electricity
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Problem
Cause
Solution