Troubleshooting Guide

ManualsBrandsHampton Bay ManualsCeiling Fan PartsUniversal Smart Wi-Fi 4-Speed Ceiling Fan White Remote Control Works with Google Assistant and Amazon Alexa

Installation

INSTALLATION AND OPERATION

SMART WI-FI REMOTE CONTROL

Safety Information

Warranty

CAUTION: Incorrect wire

connections will damage

this receiver.

The supplier warrants the remote control and receiver to be free from defects in

workmanship and material present at time of shipment from the factory for a period of

one year after the date of purchase by the original purchaser. We agree to correct such

defects without charge or at our option replace with a comparable or superior model if

the product is returned. To obtain warranty service, you must present a copy of the

receipt as proof of purchase. All costs of removing and reinstalling the product are your

responsibility. Damage to any part such as by accident or misuse or improper installation

or by afxing any accessories, is not covered by this warranty. Servicing performed by

unauthorized persons shall render the warranty invalid. There is no other express warranty.

Home Depot hereby disclaims any and all warranties, including but not limited to those of

merchantability and tness for a particular purpose to the extent permitted by law. The

duration of any implied warranty which cannot be disclaimed is limited to the time period

as specied in the express warranty. Some states do not allow a limitation on how long an

implied warranty lasts, so the above limitation may not apply to you. The retailer shall not

be liable for incidental, consequential, or special damages arising out of or in connection

with product use or performance except as may otherwise be accorded by law. Some

states do not allow the exclusion of incidental or consequential damages, so the above

exclusion or limitation may not apply to you. This warranty gives specic legal rights, and

you may also have other rights which vary from state to state. This warranty supersedes all

prior warranties. Shipping costs for any return of product as part of a claim on the warranty

must be paid by the customer.

Contact the Customer Service Team at 1-877-592-5233 or visit HomeDepot.com/hubspace.

Pre-Installation

Step

ladder

Part Description Quantity

A Receiver 1

B Remote control 1

C Wire connecting nut 5

D AAA battery (1.5V) 2

E Silicone rubber plug 1

F Wall cradle 1

G Wall cradle screw 2

H Plastic anchor 2

I Rubber isolated pad 2

PACKAGE CONTENTS

IMPORTANT: This product and/

or components are governed by

one or more of the following U.S.

Patents: 5,947,436; 5,988,580;

6,010,110; 6,046,416, 6,210,117

and other patents pending.

NOTE: The frequencies on your receiver and hand unit have been preset

at the factory. Before installing the receiver, make sure the dip switches

on the receiver and hand unit are set to the same frequency. The dip

switches on the hand unit are located inside the battery compartment.

Setting the code on the remote control

Application Set-Up

• Remove the remote control (B)

battery cover by pressing firmly

on the arrow and sliding the

cover off.

• Slide the dip switches (ZZ) to

your choice of either up or down.

The factory setting is up.

• Slide the dip switches (ZZ) on

the receiver (H) to the same

position as set on the remote

control (B).

• Install two 1.5V batteries

(included).

• Replace the battery cover on the

remote control (B).

• Insert the silicone rubber

stopper (E) into the hole on the

receiver (A) to cover the dip

switches.

Operating the remote control

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

--Reorient or relocate the receiving antenna.

--Increase the separation between the equipment and receiver.

--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

--Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Any changes or modications not expressly approved by the grantee of this device could void the user’s

authority to operate the equipment.

FCC ID: 2AQZU-18016

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

Item #1006 022 993

Model #76278

CAUTION: To reduce the risk

of re or injury, do not use this

product in conjunction with any

variable (rheostat) wall control.

NOTE: The battery will weaken

with age and should be

replaced before leaking takes

place as this will damage

the hand unit. Dispose of the

used battery properly, keep

the battery out of the reach of

children.

WARNING: To avoid possible

electrical shock, turn the

electricity off at the main

fuse box before wiring. If you

feel you do not have enough

electrical wiring experience,

contact a licensed electrician.

Installing the receiver

WARNING: To reduce the risk of re or electric shock, remember to

disconnect power. The electrical wiring must meet all local and national

electrical code requirements. The electrical source and fan must be 110/120

volt, 60Hz. Do not use this product in conjunction with any variable wall

control. Incorrect wire connection can damage this receiver.

CAUTION: If fan or house wires are a different color, have this unit installed by a

licensed electrician.

CAUTION: Do not install in a damp location or immerse in water (for indoor use

only). Do not pull on or cut leads shorter. Do not drop or bump the unit.

Installation (continued)

NOTE: You must set ceiling fan to high speed and light kit (if any) to the

on position using the pull chains (if applicable) before operating remote

control.

NOTE: For better performance with the WIFI system, the WIFI antenna must

be mounted to the ceiling outside of the fan’s ceiling canopy.

• Position the house supply wires (AAA) to one side of the slide-on mounting

bracket; position the fan wires (BBB) to the opposite side.

• Insert the narrow end of the receiver (as shown, flat side towards the

ceiling) into the slide-on mounting bracket until it rests on top of the ball/

downrod assembly.

Installation (continued)

Wiring the receiver to the household wiring

WARNING: Each wire nut supplied with this fan is designed to accept up

to one 12-gauge house wire and two wires from the fan. If you have larger

than 12-gauge house wiring or more than one house wire to connect to

the fan wiring, consult an electrician for the proper size wire nuts to use.

• Spread the wires apart so that the green and white wires are on one side of the

outlet box and the black wire is on the other side.

• Connect the green fan wires to the household ground wire (this may be a green

or bare wire) using a wire connecting nut (C) supplied by your fan.

• Connect the receiver black (or red) wire to the household black (hot) wire using

a wire connecting nut (C).

• Connect the receiver white wire to the household white wire (neutral) wire

using a wire connecting nut (C).

• Secure each wire connecting nut using electrical tape.

WARNING: To avoid possible electrical shock, turn the electricity off at the

main fuse box before wiring. If you feel you do not have enough electrical

wiring knowledge or experience, contact a licensed electrician.

Wiring the fan to the receiver

• Connect the fan motor white wire

to the receiver white wire using a

wire connecting nut (C).

• Connect the fan motor black wire

to the receiver black wire using a

wire connecting nut (C).

• Connect the fan motor blue wire

to the receiver blue wire using a

wire connecting nut (C).

• Secure each wire connecting nut

using electrical tape.

• Turn the wire connecting nut (C)

upward and push the wiring into

the outlet box (MM).

IMPORTANT: Use the wire connecting nuts (C) supplied with your remote.

The wire connecting nut (C) for the ground/green wire is supplied with the

fan. Secure the connectors with electrical tape and ensure there are no

loose strands or connections.

Operating Your Remote Control

Mounting the transmitter to the wall

• Slide the screw cover plate up to remove it from the wall cradle (F).

• Position the wall cradle (F) in the desired position and attach it to the wall using the

included wall cradle screws (G).

• Slide the screw cover plate back onto the wall cradle to conceal the screws.

Wire

cutter

Electrical tape

Phillips

screwdriver

Installation (continued)

Read and save these instructions

1. The power supply to the remote control

receiver should be connected through a

mains switch, i.e. existing wall switch.

2. Disconnect from power supply at breaker

box or wall switch before working on

remote control receiver or ceiling fan.

3. Install receiver into the mounting

bracket/ canopy of the fan to ensure

proper protection.

4. This unit is to be used for the control of

ceiling fan and in a AC110/120V 60Hz

power supply only.

5. Do not install in damp locations or

immerse in water. (For indoor use only.)

6. Do not pull on or cut leads shorter.

7. Do not drop or bump the unit.

8. Do not mix old and new batteries.

9. Do not mix alkaline, standard (carbon-

zinc), or rechargeable (ni-cad, ni-mh,

etc.) batteries.

Controller model: TR240B

WIFI antenna mount

outside of the canopy

BBB

AAA

Black

Green (or Bare)

Green

Outlet Box

Receiver

Antenna

White

Receiver (B)

C (x3)

DIP

Antenna

WIFI

Screw cover plate

Power ON/OFF: Press and release the power

button to turn the fan and light on or off.

Fan speed: LEDs on the fan speed button will

illuminate to the corresponding speed.

Press and release 1 time: turns the fan speed

to 4.

Press and release 2 times: turns the fan

speed to 3.

Press and release 3 times: turns the fan

speed to 2.

Press and release 4 times: turns the fan

speed to 1.

Press and release 5 times: turns the fan off.

Light ON/OFF:

Press and release the button to turn the light

on or off.

Press and hold the button to activate the

dimmer function.

Comfort Breeze: Press the button to enable

Comfort Breeze; this will change your fan

randomly, simulating a relaxing breeze. To

cancel this features press fan speed button or

power button.

Timer:

While the fan is on press 1 time-turns on a 2 hour run timer.

While the fan is on press 2 times-turns on a 4 hour run timer.

While the fan is on press 3 times-turns on a 8 hour run timer.

□ Download the Hubspace™ app from the App Store or

the Google Play Store to your mobile device.

□ Launch the app.

□ To register, enter your email address and a password.

Or, login if you already have an account.

□ Bluetooth access is required for device setup.

Getting started

□ Hubspace only shows WiFi networks that your device can use. Check your network

only if an option does not appear during set up.

□ This Hubspace device requires a 2.4GHz Wi-Fi channel.

□ Most routers provide a 2.4 GHz WiFi channel.

□ If you do not see your Wi-Fi network name when you attempt to connect your

device, please check your router settings.

Verify your network

□ In the Hubspace app, tap the plus sign in the upper right corner.

□ Scan your product’s QR code. You can nd a copy of the QR code on the device itself

and in the Quick Start Guide.

Scan problem?

If the QR code cannot be scanned for some reason, you can enter the code manually.

Tap Enter Code and follow the instructions.

□ Connect your device to power and follow the instructions on screen.

(For lighting and fan products only)

Add a device

If you are unable to access the QR code for your light, you can put it into discovery mode

with the following sequence:

□ Switch the device off and on 5 times. The light will pulse to show that it can now be

discovered.

□ In the Hubspace app, tap the plus sign in the upper right corner and follow the

instructions to discover devices. More than one device can be added at a time using

this method.

Set up your voice assistant

□ In the Hubspace app, tap the Hubspace button.

□ Select the Integrations tab, choose your voice assistant and follow the instructions.

NOTE: For more information on smart remote set up, please refer to the quick start

guide located in the remote pack.

Questions, problems, missing parts? Before returning to the store,

call Hubspace Customer Service

8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday

1-877-592-5233

HOMEDEPOT.COM/HUBSPACE

We appreciate the trust and condence you have placed in Hampton Bay through

the purchase of this remote control. We strive to continually create quality

products designed to enhance your home. Visit us online to see our full line of

products available for your home improvement needs.

Thank you for choosing Hampton Bay!

NOTE: The switch marked “O/D” controls the dimming function of the

lights. If you are using non-dimmable bulbs, use a ballpoint pen or small

screwdriver to set the switch to “O” to disable the dimming function.

If you are using dimmable bulbs, set the switch to “D” to enable the

dimming function.

NOTE: The battery will weaken with age and should be replaced before

leaking takes place, as battery leakage damages the hand unit. Dispose

of the used battery properly and keep the battery out of the reach of

children.

Outlet box

in the ceiling

(MM)

Green

1 2 3 4

DIP

Blue

Black

White

C (x3)

Problem Solution

My hubspace device is not

connecting to Wi-Fi.

Make sure your device is connected to a power source.

Your Internet connection or Wi-Fi network may be down.

My device cannot nd any

Wi-Fi networks.

Make sure you have a 2.4GHz capable Wi-Fi network within

range of the device you are trying to add.

My device is in a location that

does not have Wi-Fi. Can I still

use it with the Hubspace app?

Yes:

Use the app on a phone with an Internet connection like LTE.

The phone must be within Bluetooth range of your Hubspace

device.

I cannot nd the QR code. Look for it where other stickers are on the product. A copy of

the QR code is also included in your device’s documentation.

The QR code has become

damaged. How do I add the

device?

Under the QR code are numbers. You can enter those in

manually instead of scanning the code.

How do I reset the device? Remove the device from your account, then add it back.

Devices also reset when they transfer to a new account.

A device is on another

account. How do I transfer it?

Scan the QR code and it will transfer to your account.

My device is ofine for long

periods of time.

Make sure your Wi-Fi signal strength is sufcient. You may

need to move your router, use mesh Wi-Fi, or Wi-Fi extenders.

The device is on and I scanned

the QR code, but the app

cannot connect to it.

Turn off Bluetooth on your phone and turn it back on. Then,

scan the QR code.

Can I scan the same QR code

to add multiple products?

No. Each product has a unique QR code.

Troubleshooting

NOTE: Plastic anchors (H) are included for extra support. The included screws (G)

are designed to screw easily into the wall. If you would like a more permanent

or secure hold, install the wall anchors (H) prior to attaching the wall cradle to

the wall.

Installation (continued)

TOOLS REQUIRED

• Loosen the two screws provided with the outlet box; insert two rubber

isolatedpads (I) between the mounting bracket and the outlet box; firmly

tightened the two screws.

Installing the rubber isolated pads

Voice Commands

The Smart Wi-Fi Remote Control works with Alexa and Google Assistant.

This section lists some of the voice commands you can use. To view these and other

commands, go to http://hubspaceconnect.com/.

When you

want to...

Ask Alexa to... Ask Google to...

Turn on the fan

only.

… turn on <device name> fan

power.

… turn on <device name> fan power.

Turn off the fan

only.

… turn off <device name> fan

power.

… turn off <device name> fan power.

Turn on the light

only.

… turn on <device name> light

power.

… turn on <device name> light power.

Turn off the light

only.

… turn off <device name> light

power.

… turn off <device name> light power.

Change the

brightness.

... Set <device name> brightness

to 75%.

… Set <device name> light to 25%.

… Make <device name> dimmer.

… Make <device name> brighter.

… Dim <device name>.

… Brighten <device name>.

… Dim <group name>.

… Brighten <group name>.

... Set <device name> brightness

to 75%.

… Set <device name> light to 25%.

… Brighten <device name>.

… Dim <device name>.

… Brighten <room name>.

… Dim <room name>.

Change the White

Temperature.

… Change <device name> to Cool

White.

… Change <device name> to Warm

White.

… Change <device name> to

Daylight White.

… Change <device name> to White.

… Change <device name> to Ivory.

… Change <device name> to Daylight.

… Change <device name> to Cool

White.

… Change <device name> to Warm

White.

... Change <device name> to

Incandescent.

Change the fan

speed.

… Set <device name> speed to

fastest.

… Set <device name> speed to fast.

… Set <device name> speed to

medium.

… Set <device name> speed to

slow.

… Increase <device name> speed.

… Decrease <device name> speed.

… Set <device name> speed to

fastest.

… Set <device name> speed to fast.

… Set <device name> speed to

medium.

… Set <device name> speed to slow.

… Increase <device name> speed.

… Decrease <device name> speed.

Turn on Comfort

Breeze.

… Turn on Comfort Breeze on

… Turn on Comfort Breeze on <device

name>

Alexa

Outlet box

Mounting

Bracket

1 2 3 4

D O

2 3 4

D O

1 2 3 4

DIP

IMPORTANT: Use the wire connecting nuts (C) supplied with your remote.

The wire connecting nut (C) for the ground/green wire is supplied with the

fan. Secure the connectors with electrical tape and ensure there are no

loose strands or connections.

Responsible Party - U.S. Contact Information: King of Fans, Inc

1951 NW 22nd Street, Fort Lauderdale, FL 33311, (954) 484-7500