myHalo™ Monitoring User Guide November 2008
Warranty Information Warranty 12 months from purchase. Contact Information Halo Monitoring, http://www.halomonitoring.com, phone: 888-333-halo (888-333-4256), or email: support@halomonitoring.com. Warnings and Disclaimers If you have a pacemaker or other intravenous cardiac device, IT IS NOT RECOMMENDED YOU USE THE HALO CHEST STRAP. Please consult a physician before using the product.
• Connect the Halo device into an outlet on a circuit different from that to which the receiver is connected. • Consult the Halo qualified technician or an experienced radio/TV technician for help.
Overview Welcome to the myHalo™ Personal Monitoring and Alert System. This guide will provide you with the information necessary for wearing and caring for your Halo monitor. It will also explain how to access the Web portal and manage your account settings. Wearing and caring for the Halo monitor requires only a few steps.
Wearing your Halo Transmitter Step 1 Remove the strap and transmitter from the box. Loosen the strap and snap it to the transmitter on one side. Be sure to match the strap’s LEFT side to the transmitter’s left (L) side. Carefully align the snaps and press firmly to connect. See Figure 1. Match the strap’s LEFT side... ...with the transmitter’s left (L) side. Figure 1.
Step 3 Adjust the strap to fit properly. Follow these simple guidelines and refer to Figure 2 on page 5 for optimum transmitter performance: • Wear the strap on your upper abdomen, no more than two inches below your sternum. • When the strap is tight enough, you should be able to fit two fingers between the strap and your skin; however, the strap should not be so tight that it is uncomfortable, nor so loose that it slips down as you walk. • Wear the strap daily.
Frequently Asked Questions Q: How do I know when my battery needs charging? A: Daily charging is recommended. The BATT indicator on your home gateway turns red when the battery becomes extremely low. You can also monitor the battery charge level by logging in to the web portal at www.myhalomonitor.com. Q: I want to remove the strap for a period of time. Is that okay? A: Yes, but the Halo system provides the greatest protection when the transmitter is being worn.
Navigating the Web Portal Monitoring your loved one from the web portal is easy. Becoming familiar with a few web pages provides you with the necessary tools for successfully using the system. This section explains navigating and using the different areas of the web portal. Logging Into the System Launch your chosen web browser (i.e., Internet Explorer, Firefox, etc.) and enter the web address http://www.myhalomonitor.com. Log in with your user id and password as shown in Figure 4.
Indicates user logged into the system. Access to navigation menus through a drop-down list. Indicates the Halo user being monitored. Chart Area Dashboard Figure 5. Web Portal Main Page Using the Chart The Chart is displayed in the left portion of the Main page. This area of the Main page consists of two graphs. The top graph displays the user’s heart rate, variability, and skin temperature.
these items can be hidden from view by deselecting the checkbox. The bottom graph toggles between the number of steps they have taken or their activity level. Activity information is also summarized in the pie chart in the lower right corner indicating either resting or not resting. The user must be horizontal for the system to register them as resting. You can switch between steps and activity by selecting the radio button in front of the appropriate item to display.
Using the Dashboard The second general area of the Main page is the Dashboard. This area indicates the current status of the strap, the battery level remaining in the monitor, the last time the information was updated, as well as the current skin temperature and heart rate. See Figure 7 for more details. The Dashboard also lists the ten most recent events. These events can range from the strap being fastened, to a user falling. More details can be viewed for any of the events by clicking on its hyperlink.
Table 1. Status Icons Descriptions Icon Description In Range. The user is in range of the gateway and the strap is fastened. Unhooked. The strap is not fastened. Device Unavailable. The transmitter is out of range or the battery is dead. Offline. The gateway is offline. Managing Account Settings Several caregiver accounts can be created to monitor the user. To access this portion of the Web portal, use the My Links selection from the menu bar at the top of the page shown in Figure 8.
Select the Caregivers from My Links to navigate to the Account Settings page. Figure 8. Using My Links Creating a new account 1. Select the User from the top left portion of the page. 2. Select Add Caregiver from the bottom right portion of the page (as shown in Figure 9 on page 13). This will open a dialog box. 3. Enter the email address for the new caregiver and select Next (as shown in Figure 10). An email will be sent to the user for them to activate their account. Select to add a new caregiver.
Figure 10. Adding a New Account Once the user has activated their account, they can set up their preferred method (or methods) for being contacted. This can be one, two, or all three of the following: phone call, email, or text message. Select the icon under each heading to activate it. A green icon indicates that the notification type is enabled. Be sure to check the Edit Info page to make sure the phone numbers and email addresses are correctly entered.
Select the Halo User whose caregivers you want to manage. Change the caregiver’s status by selecting Active or Away. The enabled status will appear green. Select to edit the account information. Enable the notification type by clicking the icon. It will turn green when active. Figure 11. Modifying Caregiver Accounts Editing your profile Your profile information contains your name, email address, phone number, and other details used by the system to notify you.
Figure 13. Editing Your Profile Changing your password Your password can be changed from the My Profile section of the Web portal. Select My Profile from the My Links menu shown in Figure 10. Select Change Password at the top of the My Profile dialog box (shown in Figure 13). Enter your current password, the new password, confirm the new password by entering it a second time, and then select Update to save.
Setting Alert Notification There are a number of alert types that can be sent to you as a caregiver, either by a phone call, email, or text message. Change the alert notifications through the Account Settings page shown in Figure 14. Select More from the caregiver’s account settings to open the Alert Notification page shown in Figure 15 on page 18. Select to change the alert notification. Figure 14.
To enable a notification method, select the icon representing it. A green icon indicates it is enabled. It is not required that you select a method for all alert types. Figure 15. Setting the Alert Notifications Table 2. Methods for Alert Notification Icon Description Enables phone call notification. Enables email notification. Enables text messaging.
Viewing Events Events are activities that are logged by the Halo System and can range from normal events (like fastening the strap) to severe events (such as the user falling). Each event is logged by the system and viewed on the Events page. Access to the Events page is available from the events listing in the Dashboard on the Main page (shown in Figure 16). Select “View All” to access the Events page. Figure 16.
Use the navigation buttons to view events listed on additional pages. Figure 17. Viewing Events Event information includes the date and time the event occurred, the type of event, and a description of what happened. It also indicates the Halo user’s heartrate, skin temperature, and body position at the time of the event. There are three event categories: Severe - indicated in red; Caution - indicated in yellow; and Normal - indicated in green.
Appendix A Specifications This appendix provides standard specifications for the myHalo Monitoring System including the strap worn by the user. Intended Use The intended use of this device is a home health care personal monitoring and alert system for seniors and their caregivers. The accelerometer is used to sense rapid change in direction such as a fall. Technical Power Output: 1mW max Operating Frequency: 2400 - 2483.
Appendix B: Indicators The Home Gateway has multiple LED indicators on the front (see Figure 18) that provide information about its current state. These indicators are LEDs that illuminate in various colors, depending on the status. Refer to Table 3 for a description of each indicator and color. Figure 18. Home Gateway Front Panel Table 3. Indicators and Switches Indicator Power Status WAN PAN BATT ALARM Description Solid Green - The Home Gateway is powered on.
