Network Video Recorders User Manual Manual Version: V1.
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product malfunction or information leakage caused by cyber attack, hacking or virus in connection with the use of this product. Video and audio surveillance can be regulated by laws that vary from country to country. Check the law in your local region before using this product for surveillance purposes. We shall not be held responsible for any consequences resulting from illegal operations of the device.
Contents Preface ................................................................................................... 1 Part I Local Operations ............................................................................ 1 1 Before You Begin .................................................................................. 1 User Login ..................................................................................................... 2 Local Operations ......................................................
Setting and Calling a Preset ........................................................................ 38 Setting a Preset Patrol ................................................................................ 39 Setting a Recorded Patrol ........................................................................... 40 Setting Auto Guard ..................................................................................... 41 6 Recording and Snapshot ............................................................
9 Alarm ................................................................................................. 63 Alarm Input and Output .............................................................................. 63 Motion Detection ........................................................................................ 66 Tampering Detection .................................................................................. 67 Human Body Detection ..............................................................
User Configuration .................................................................................... 115 Security Configuration .............................................................................. 116 Hot Spare Configuration ........................................................................... 119 14 System Maintenance ...................................................................... 121 System Information..............................................................................
Preface This manual describes how to use your NVR locally or on the Web interface. In this manual, the terms IP camera and IPC refer to the same thing: network camera, which requires a connection to the network. And the IP device mentioned in this manual refers to an IP camera (also known as network camera) or a Digital Video Server (DVS). Part I Local Operations An NVR supports two types of operations: local operations and webbased remote operations.
User Login Use the default username admin and password 123456 for your first login. CAUTION! The default password is intended only for the first login and should be changed to a strong one containing at least eight characters including uppercase and lowercase letters, digits and symbols after your first login to ensure security. 1. Right-click anywhere in the window and then choose Menu. The login dialog box is displayed. 2.
Name Action Description Right button Wheel Click Show the shortcut menu. Exit zoom. Exit the current window when Cancel or Exit is displayed. Scroll up or down Scroll up or down a list or a window; or zoom in or out on a playback progress bar. Long press Restore to lowest resolution Front Panel Buttons The front panel buttons may vary with NVR model. Table 1-2 Front Panel Buttons 1 Button Description Display the main menu. Switch to the next tab on the screen or switch the input method.
Button Description Confirm an operation, or start/pause the playback. Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor. Click Yes. Note: This shutdown operation can be performed only when you have logged in to the system. Table 1-3 Front Panel Buttons 2 Button Description Press this button to start up or shut down the NVR.
Button Description Enter 6, M, N, or O; or enable or disable arming. Enter 7, P, Q, R, or S; or take a snapshot. Enter 8, T, U, or V. Enter 9, W, X, Y, or Z. Enter 0 or a space. Delete Switch the input method. Auxiliary function button. Exit the current window. Switch to the next tab. , , , : Switch windows or menu items; or control rotation directions of a PTZ camera when the PTZ toolbar is closed , screen. , : Variable-speed forward or rewind in full screen.
Remote Control Table 1-4 Functions of the Buttons on the Remote Control Button Power DEV Function Press this button to start up or shut down the NVR. To shut down, press this button and hold for at least 3 seconds till a message appears on your monitor. Click Yes. Note: This shutdown operation can be performed only when you have logged in to the system. This button is for reserved functions. Toolbar Menu In live view mode, press this button to show the toolbar for the currently selected window.
Button Function UP, DOWN, LEFT, RIGHT, ENTER Fn Press to navigate to the next window when multiple windows are displayed. Esc Exit. Alphanumeric buttons 2 Press UP, DOWN, LEFT and RIGHT to navigate between menu items or shift focus. In PTZ control mode, press UP, DOWN, LEFT, and RIGHT buttons to select the corresponding buttons on the screen, and then press ENTER to activate the selection. In live view mode, press UP to start sequence in full screen.
Verify that the hard disk(s) are correctly installed. For detailed steps to install a hard disk, please refer to the quick guide shipped with your NVR. Device Login The login page appears after the NVR starts up. 1. Enter the default admin password 123456, click Login, and then click Yes to change the password.
2. Change the password into a strong one, then click OK. 3. Set the unlock pattern.
Note: To disable unlock pattern, click System > User. See User Configuration for details. Wizard The wizard can guide you to complete the most basic setup.
1. Enable or disable the wizard as needed and then click Next. You may also click 2. . Select the time zone, date and time format, set the system time, and then click Next. 3. Complete network configuration, and then click Next.
4. Select the devices to add in the discovered device list, click Add, and then click Yes to complete configuration. Note: To add devices through PoE ports, see Option 3 in Adding an IP Device for details. The devices added can get online and start live view only if the device password is default; if not, you need to modify the device password. If the desired device is not in the device list, you may add it in a preview window or under Camera > Camera > Camera (see Adding an IP Device).
3 Live View Live View Status The following icons are used to indicate alarms, recording status, and audio status in a live view window. Table 3-1 Live View Window Icons Icon Description Tampering alarm Motion detection alarm Recording Two-way audio Window Toolbar Icon Description Available for PTZ cameras only. Click to display the PTZ control window. Set mount mode and display mode for fisheye camera. This icon appears only for fisheye cameras. Record live video in the window to the hard disk.
Icon Description Rest your mouse pointer on the icon to view bitrate info; click this button to view the camera ID and IP address or to change the username and password used to connect the camera. Start two-way audio with the camera. Click to stop. The sound volume is adjustable. Note: Correct audio input and output connections are required. Click to turn on audio. Clicking turns off audio. The sound volume is adjustable.
Icon Description Available to certain NVR models. Click to display the cloud service window. You may scan the QR code and download an app to manage your NVR. Click to automatically hide the toolbar, or click lock. to Shortcut Menu A shortcut menu as shown below appears when you right-click in a window. Some menu items are described in Shortcut Menu Description. Table 3-2 Shortcut Menu Table 3-3 Shortcut Menu Description Menu Description Menu Access the main menu.
Menu Description Corridor Choose a corridor mode. Corridor mode can also be set in the Preview Windows drop-down list under System > Preview. To display images in corridor mode, the camera must be installed correctly (rotated 90° clockwise or counterclockwise), and then use the Image Rotation parameter under Camera > Image to rotate images accordingly. Main/Aux Monitor Switch live video from different video output. Preview Mode Switch between Normal and Smart. The default is Normal mode.
NOTE! The default sequence interval is eight seconds and can be set under System > Preview. You may drag video to the desired window on the screen. Zoom Zoom in on an area of images in a window for details. 1. Click the window and then click 17 on the window toolbar.
2. In the small window in the lower right corner, click and drag your mouse to specify the area to zoom in on. The image in the main window zooms in. The following shows an example. NOTE! The system adjusts the area automatically according to the window size and its aspect ratio. Also, the system has specified a minimum size to ensure zoom effects. Image Configuration Adjust image settings to get optimal images from a camera. 1. Click the window and then click on the window toolbar. 2.
3. Click OK to save the settings and exit. Preview Configuration Normally, live view (video) is available after you complete the basic setup by following the wizard. You can click System > Preview and edit preview setting as needed, including video output, image resolution, default layout, and sequence interval. The video output and the number of windows supported may vary with NVR model. NOTE! Pressing and holding the scroll wheel for at least 3 seconds will restore the default resolution.
Step 2: Click window 2 on the right, and then click D1 under Camera on the left. Now D1 appears in window 2. Click Apply to save the settings. Advanced Configuration Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously. This function is disabled by default. 4 Channel Configuration Channel Management This chapter describes how to add and manage IP devices in your NVR.
network camera); sometimes they can also be Digital Video Server (DVS). Before you start, make sure the IP devices are connected to your NVR via network. CAUTION! An IP device should be connected to one NVR only. An IP device managed by multiple NVRs may cause unwanted issues. Adding an IP Device This section provides multiple options to add an IP device. Some options are only applicable to certain NVR models. Choose one as appropriate. Option 1 1. Click Menu > Camera > Camera.
Click Custom Add. In the window displayed, enter the IP address and complete other settings, and then click Add. You may also click Search Segment and add discovered cameras in the list. NOTE! For a Digital Video Server (DVS), a window appears when you click Add, and you need to select channels to add the connected cameras. Option 2 This option is not applicable to NVRs with PoE ports or switching ports. 1. Click in a window. 2. Select the desired IP device and then click Add.
NOTE! First you need to enable port mapping at Setup > Port > Port Mapping on the IP device's Web interface. 1. Click Camera > Camera, click Custom Add. 2. Choose an option: By IP a. On the IP device's Web interface, go to Setup > Port > Port Mapping, find the external IP (public IP) and external port number. b. On the NVR: Select a protocol, enter the above-mentioned IP address and port number, enter the username and password. c. Click OK. By MyDDNS d.
b. On the NVR: Select a protocol, enter the domain name mentioned above, enter the username and password. The port is the external port of the IP device. c. Click OK. NOTE! If Custom is selected for Protocol, the port is the mapped external RTSP port of the IP device. Do not add an IP device to an NVR using different methods (e.g., IP and MyDDNS) at the same time.
4. In the Protocol window, name the protocol, enter the RTSP port number, select a transmission protocol, input the resource paths, and then click Apply. NOTE! Contact the camera manufacturer for resource paths.
5. Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list. Managing an IP Device Manage IP devices under Camera > Camera > Camera. Click to edit settings including the protocol, IP address, port number, username and password. The Camera IP field displays the IP address that the current channel links to, and you may change the address so the channel links to another device.
Click to change the IP address of an IP camera and the default gateway. A DVS' IP address cannot be editted from the NVR. means this function is not available. Sort Cameras Sort cameras to display in the desired order. NOTE! This function is unavailable to NVRs with PoE ports or switching ports. This chapter describes how to sort cameras on an NVR with more than 32 channels. For NVRs with 32 channels or less, you can sort cameras by dragging the mouse.
NOTE! To move a channel left or right, select the check box first; otherwise, the buttons are grayed. To move a channel up or down, click the channel first; otherwise, the buttons are grayed. A channel will be inserted to the first blank line in the left list unless you have specified another line in the list by selecting the corresponding check box. Save cannot be clicked when the right list is not empty. You need to clear the list first.
2. Click under Edit. The Fisheye window appears. 3. Select a correct mounting mode and complete other settings accordingly. 4. Click OK. Dewarping NOTE! Dewarping is available in live view and playback (in normal and corridor playback modes). The operations are similar. The following describes dewarping in live view. Click Fisheye Mode on the window toolbar. The figure below appears. Set mounting mode and display mode. Three mounting modes are available: ceiling, wall, desktop.
Mounting Mode Display Mode Description 360°Panoramic+1PTZ 180°Panoramic Desktop mount Fisheye+3PTZ Fisheye+4PTZ 360°Panoramic+6PTZ Fisheye+8PTZ Original Image Panoramic Wall mount Panoramic+3PTZ Panoramic+4PTZ Panoramic+8PTZ Operations: Take Ceiling Mount and Fisheye+3PTZ as an example: 30
On a PTZ image, drag the mouse to rotate the image or use the scroll wheel to zoom in or out. A box appears on the fisheye image as the image rotates, and as you drag the box or move the scroll wheel on the fisheye image, the corresponding PTZ image rotates or zooms in or out as well. Advanced Functions Upgrade connected IP cameras or restore factory default settings for cameras under Camera > Camera > Advanced. Click Check to see if the version of the connected IP camera is up to date.
Image Configuration 1. Click Camera > Image. 2. Select the desired camera and scene. 3. Adjust settings on the tabs as needed to achieve optimal images. See the following sections for detailed information. NOTE! A scene can be selected only when supported by the IP camera. To restore default image settings, click Default in the lower right corner. This function is available only when the camera is connected to the NVR via the private protocol.
Parameter Description Sharpness Contrast of boundaries of objects in an image. Noise Reduction Reduce noises in images to improve image quality. Normal: Displays images without rotation. Flip Vertical: Displays images flipped vertically. Flip Horizontal: Displays images flipped horizontally. Image Rotation 180°: Displays images flipped vertically and horizontally. 90° CW and 90° CCW: Display images in corridor format.
Parameter Description Shutter(s) Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal for scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly. Gain(dB) Control image signals so that the camera can output standard video signals in different light conditions. Iris Adjust iris opening of the lens to control the amount of incoming light. Slow Shutter Improves image brightness in low light conditions.
White balance 1. Click the White Balance tab. 2. Adjust the settings on this tab. Some important parameters are described in the table below. Parameter Description Adjust the red or blue offset of the image: White Balance Auto: The camera adjusts the red or blue offset automatically according to the lighting condition (the color tends to be blue). Finetune: Allow you to adjust the red or blue offset manually. Red Offset Adjust the red offset manually.
Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area. Privacy mask protects specified areas of images from being viewed and recorded. Multiple mask areas are allowed. 1. Click Camera > Privacy Mask. 2. Select the desired camera, select Enable Privacy Mask, click Add Area and then use the mouse to specify areas to mask. Up to eight areas are allowed. The areas are differentiated by different colors. 5 3.
2. Click the Set button. The PTZ Management window appears (can also be opened by clicking Camera > PTZ). Table 5-1 PTZ Control Window Buttons Button Description Control the rotation direction of the PTZ camera or stop rotation. Adjust the zoom, focus, and iris of the PTZ camera. Note: You can also zoom in or out using the scroll wheel on your mouse. Control the rotation speed of the camera. 1 means the slowest, and 9 means the fastest. Click to display the PTZ Management window.
Button Description / / Preset patrol, recorded patrol and auto guard. For detailed information, see Setting a Preset Patrol, Setting a Recorded Patrol, and Setting Auto Guard. Start or stop. Setting and Calling a Preset A preset position (preset for short), is a saved view used to quickly steer the PTZ camera to a specific position. A preset consists of the following settings: pan and tilt positions, zoom, focus, and iris. 1. Access the PTZ Management window.
NOTE! Presets can also be triggered by alarms. See Alarm-Triggered Actions for details. Setting a Preset Patrol Set the PTZ camera to patrol by presets (go from one preset to the next in specified order). You need to set presets first and then select some as keypoints. Up to four patrol routes (Preset Patrol 1, 2, 3 and 4) are allowed for each PTZ camera, and each patrol route can have up to eight presets (keypoints). After setting presets, follow the steps to set a preset patrol.
4. After completing the configuration, click Apply to save the settings. Now keypoints for preset patrol 1 is complete. 5. Click click right to the drop-down list to start preset patrol 1. To stop, . NOTE! The duration ranges from 0 to 1800 seconds (default: 10). The rotation speed ranges from 1 to 9 levels (default: 5). Setting a Recorded Patrol This function requires the camera's support. The drop-down list and the buttons on the right are hidden if this function is not supported by the camera.
Setting Auto Guard Use auto guard so the PTZ camera automatically operates as configured if no operation is performed by any user during a certain time period. Auto guard avoids situations where the camera is left to monitor incorrect scenes by user's negligence. This function requires the camera's support. The Auto Guard tab is hidden if it is not supported. 1. Click Auto Guard and then select Enable. 2. Select the desired mode from the drop-down list and then complete other settings accordingly.
2. Select the camera and then edit settings as needed. Some parameters are described in the table below. Table 6-1 Encoding Settings Parameter Description Storage Mode Main Stream Sub Stream By default, the main stream is used for storage. Combinations of resolutions and frame rates. Capture Mode Note: This parameter is effective only when the camera is connected to the NVR via the private protocol.
Parameter Description The listed options depend on the standards supported by the camera. Resolution Bitrate Type Image resolution. CBR: Constant Bit Rate (CBR) is used to maintain a specific bit rate by varying the quality of video streams. CBR is preferred when limited bandwidth is available. The disadvantage is that video quality will vary and may decrease significantly with increased motion in the scene.
4. Click Apply to save the settings. Snapshot Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event. 1. Click Camera > Snapshot. 2. Set the parameters as needed. NOTE! Scheduled snapshot uses the Normal type of schedule. Eventtriggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Settings effective to event-triggered snapshot also apply to manual snapshot.
4. (Applicable to some NVR models) To save a redundant copy of recordings, select Enable Redundant Recording and configure a redundant hard disk (see Disk Management for details). 5. Click a color icon on the right under the Edit button and then draw a schedule on the left. You may also click Edit and set schedule details in the Edit Schedule window. NOTE! When editing a schedule, you may clear the All Day check box and set up to eight different periods for each day.
Scheduled Snapshot Configure scheduled snapshot under Storage > Snapshot. Scheduled snapshot is similar to scheduled recording (see Scheduled Recording for details). Make sure the schedule type is Normal. Motion Detection Recording and Snapshot When enabled, a motion detection alarm occurs if an object inside the detection area moves to a certain extent (see Motion Detection for more details). Motion detection alarms can trigger actions including recording and snapshot. Motion Detection Recording 1.
4. Configure motion detection recording: click right to Trigger Actions, click the Recording tab, select the desired camera, and then click OK. 5. (Optional) Configure an arming schedule (time when actions will be triggered): click right to Arming Schedule and then set time periods as needed. 6. Set a recording schedule under Storage > Recording. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Motion.
2. Set a snapshot schedule under Storage > Snapshot. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Motion. Alarm Triggered Recording and Snapshot Set input alarms to trigger recording and snapshot. See Alarm Input and Output for more details. Alarm Triggered Recording 1. Click Alarm > Input/Output > Alarm Input. 2. Set alarm input: click for the desired camera. In the window displayed, select Enable, select N.O. (normally open) or N.C.
The set schedule appears in red, which stands for alarm-triggered recording. The following shows an example. Alarm Triggered Snapshot Alarm triggered snapshot is similar to alarm triggered recording. You need to enable and configure alarm input first (see steps 1 to 2 in Alarm Triggered Recording for details) and then proceed with the following steps. 1. Set alarm triggered snapshot: Click under Trigger Actions.
Manual Snapshot Manual snapshot is similar to manual recording. Right click and select Manual > Manual Snapshot, select the desired camera, and then click Start. Click Stop to stop. Holiday Recording and Snapshot Holiday recording and snapshot allows you to specify certain time periods as holidays for scheduled recording and snapshot. First you specify certain date(s) as holidays, and then configure recording or snapshot schedules on these days. Holiday Recording 1. Click System > Time > Holiday. 2.
3. Click OK. The holiday appears in the list. 4. Click Storage > Recording and then set a recording schedule as described in Draw or Edit a Schedule. Make sure Holiday is selected in the Select Day drop-down list. In the following example, motion detection recording is enabled on the set holiday. Holiday Snapshot Holiday snapshot is similar to holiday recording. First you set holidays under System > Time > Holiday, and then configure a snapshot schedule under Storage > Snapshot.
Other Recording and Snapshot Types Other recording and snapshot types: Event: Including the types below and VCA. Any of these types will trigger event recording/snapshot. Motion detection AND alarm triggered (M and A for short): recording or snapshot is triggered only when a motion detection alarm AND an input alarm occur simultaneously. Motion detection OR alarm triggered (M or A for short): recording or snapshot is triggered when a motion detection alarm OR an input alarm occurs.
Playback Toolbar Table 7-1 Playback Toolbar Buttons Button Description Show playback progress. Note: A small window displaying video of the selected window is displayed as you drag the slider, helping locate the part of the video you want to view. The first progress bar indicates playback progress of the video playing in the highlighted window. The second indicates the overall playback progress for all the selected cameras. Timeline. Zoom in or out on the timeline.
Button Description Slow down or speed up. Note: Click / to restore the normal playback speed after clicking vice versa. , and Forward by frame. Start or stop clipping video. / Take a snapshot. The window borders will flash white. Lock. Manage files (clips, snapshots, locked files, tags). Zoom in on images. For more details, see Zoom. Set fisheye mounting mode and display mode. Enable/disable POS (available to certain NVR models).
Playback by Camera and Date Use this method to search and play recordings by camera and date. 1. Click on the preview window, then right click and choose Playback to start playback. NOTE! In playback window, you can select multiple cameras for synchronous playback. Clicking Max. Camera selects the maximum number of cameras allowed, and clicking Close All stops playback for all cameras. The performance varies with NVR model. 2. Select the desired date on the calendar and then click to start playback.
NOTE! The calendar uses different flags to indicate different recording types. No flag means no recording. The blue flag means normal recording. The red flag means event-triggered recording. In the drop-down list right to playback mode: HD means video recorded with the main or sub stream; SD means video recorded with the third stream. Playback in Corridor Mode Play recordings in corridor mode in multiple windows. 1. In the playback window, select Corridor above the progress bar. 2.
2. Select cameras, set the time period, and then click Search. Search results, if there are any, are displayed with names of cameras and tags. 3. Click for the desired tag to start playback. You may use the Start Before and Stop After drop-down lists to set when the tagged video starts and ends. Playback by Motion Detection Search for and play recordings triggered by motion detection during a specified time period.
1. In the playback window, click Video Retrieval, select Video Loss from the drop-down list in the upper left corner. 2. Select the desired camera, set the time period, and then click Search. 3. Click for the desired recording to start playback. Playback by Smart Search This function provides an efficient way to review recordings containing smart search results such as detected motions. In smart playback mode, the system analyzes recordings for smart search results.
1. In the playback window, click on the screen toolbar. 2. Click Refresh and then wait for the NVR to read the external storage device. 3. Select the desired recording file and then click to start playback. Playback by Image Specify an image type (for example, Normal or Motion) to search for and play images from one or more cameras during a specified time period. 1. In the playback window, click Video Retrieval, select Picture Search from the drop-down list in the upper left corner. 2.
File Management File management allows you to manage video clips, tags, snapshots taken during playback, and lock or unlock files. 1. Take snapshot during playback. a. Click in the playback window to take a snapshot of the desired image. b. Click and then click the Playback Image tab to view the snapshot. c. Select the desired image file(s) and then click Backup to save them to the storage device.
8 Backup Recording Backup Backup, also known as recording backup, is the process of querying video stored on a hard disk of the NVR and then saving to a USB storage device or a DVD-R disc as a file. Recording backup has the following conditions: Back up using a USB storage device: format the partition in FAT32 or NTFS format; connect the storage device correctly to the NVR. Back up using a disc: use a GP65NB60 DVD burner.
4. Select a partition. Back up to USB storage device Set the destination in the USB storage device and then click Backup. The recording(s) will be saved to the specified directory. NOTE! You may want to create a new folder for the recording(s) by clicking New Folder. If the connected storage device has a capacity that is greater than 2T, clicking Format will format the device to NTFS file system; if the capacity is 2T or less, the device will be formatted to FAT32 or NTFS.
1. Open the playback window. For the detailed steps, see Playback. 2. After playback starts, click 3. Click 4. Select the desired video clip(s) and then click Backup. 5. Select a destination in the USB storage device and then click Backup. on the playback toolbar to clip videos. and then click the Video Clip tab to view video clips. The selected video clips are saved to the specified directory. Image Backup The default format of image backup is JPG. 1. Click Backup > Image. 2.
2. Click for the desired camera. In the Alarm Input window, select Enable to enable alarm input. 3. Select the normally open (N.O.) or normally closed (N.C.) trigger mode, and then click OK. 4. Click under Trigger Actions and then set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! The number of cameras that can be connected may vary with NVR model. Actions that can be triggered may vary with alarm type. 5.
NOTE! The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days right to Copy To. To apply the same settings to other cameras, click Copy, select cameras, and then click OK. Alarm Output 1. Click Alarm > Input/Output > Alarm Output. 2. Click under Edit for the desired camera, and then set the default status and duration.
Motion Detection When enabled, a motion detection alarm occurs if an object inside the detection area moves to certain extent, and an alarm icon appears in the upper right corner. Motion detection is enabled on the NVR by default. Unless modified, the detection area covers the full screen, and recording is triggered only for the current camera. The settings remain if you disable motion detection and then enable it. 1. Click Alarm > Motion. 2.
5. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. NOTE! The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days right to Copy To. 6. Click Apply to save the settings. 7. (Optional) Click Copy to apply the same settings to other cameras.
6. Click Apply to save the settings. Human Body Detection Human body detection alarms occur when the presence of human beings is detected in the specified area. 1. Click Alarm > Human Body Detection. 2. Enable human body detection by selecting the check box 3. Click , and then draw detection area. Note: Only one detection area is allowed for each camera. 4. Set detection sensitivity. The higher the sensitivity, the more likely a human body will be detected. 5.
Video Loss A video loss alarm occurs when the NVR loses video signals from a camera. Video loss alarm is enabled by default. 1. Click Alarm > Video Loss. To disable video loss alarm for a channel, click 2. Click , which then changes to . under Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. NOTE! Video loss alarm cannot trigger recording, preset, preview (live view) and snapshot actions for the current camera. 3.
Recording/Snapshot Abnormal: Storage resource cannot be found, for example, when all hard disks are removed, or when there is no disk in disk group 1 (see Disk Group for more information). Perform the following steps to configure an alert: 1. Click Alarm > Alert. 2. Select an alert type, select the desired actions, and then select the camera(s) for which you want to enable alarm output. 3. Click Apply to save the settings. Buzzer The buzzer can be triggered by alarms to alert the user.
Alarm-Triggered Buzzer The NVR makes a buzzing sound when an alarm occurs. Alarm-Triggered E-mail The NVR e-mails an alarm message to a specified email address when an alarm occurs. Alarm-Triggered Pop-up Window A window pops up when an alarm occurs. Alarm-Triggered Recording The NVR records video from a specified camera when an alarm occurs. Alarm-Triggered Snapshot The NVR takes a snapshot when an alarm occurs. Alarm-Triggered Preset A PTZ camera rotates to a preset position when an alarm occurs.
Manual Buzzer Follow the steps to stop the buzzer manually. 10 1. Right click and select Manual > Buzzer. 2. Select the buzzer (in Started status) and then click Stop. VCA VCA Configuration Basic Configuration Click VCA > VCA Config. The Basic page is displayed. Select the camera and then select Save VCA Images if you want to use the VCA search function. Face Detection Face detection is used to detect human faces in a specified surveillance area. 1. Click VCA > VCA Config > Face Detection. 2.
Note: The lower the sensitivity, the less likely a side face or blurring face will be detected. Adjust detection sensitivity as needed to achieve optimal effects. 5. Configure trigger actions. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 6. Configure an arming schedule. Click right to Arming Schedule and then set the time when actions will be triggered. 7. Click right to Advanced, and complete the settings.
2. Select the camera and then select Enable to enable intrusion detection. 3. Draw detection areas on the screen and set detection rules including sensitivity, threshold and percentage. Up to four areas are allowed. The threshold means the minimum length of time an object stays in the detection area(s). The percentage means the proportion of target object size to the size of the detection area. An alarm occurs when the threshold or the percentage is exceeded. 4.
2. Select the camera and then select Enable to enable cross line detection. 3. Draw detection line(s). Up to four are allowed. Set detection rules, including entrance direction, sensitivity. 4. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 5. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. 6. Click Apply to save the settings.
3. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 4. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. 5. Select a detection type and adjust the settings as needed. Detection Type 6. Description Sudden Rise An alarm occurs when the rise of volume exceeds the set value. Sudden Fall An alarm occurs when the fall of volume exceeds the set value.
2. Select the camera and then select Enable Shoulder Demarcation. Draw a virtual line on the screen to set the minimum width of detection. People narrower than the set width will be ignored. 3. Click the Draw button and then draw rules on the left. Set entrance direction and sensitivity as needed. 4. By selecting Enable Clear by Schedule, you can have people counting OSD reset at a specified time every day. You may also click Clear Counting Result to clear the OSD immediately.
Scene Change Detection Use scene change detection to detect the change of surveillance environment caused by external factors such as intentional rotation of the camera. 1. Click VCA > VCA Config > Scene Change Detection. 2. Select the desired camera and then select Enable to enable scene change detection. 3. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 4.
3. Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions. 4. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. 5. Set tracking mode (currently only Panoramic). Set tracking timeout and zoom ratio. NOTE! 6. Tracking Timeout(s) means the maximum length of time the camera tracks an object automatically. The range is 1-300 seconds and the default is 30 seconds.
2. Select the camera and select Enable to enable detection of objects left behind. 3. Click to draw detection areas. NOTE! When drawing a detection area, you can use up to 6 points to specify the area. Up to 4 detection areas area allowed. 4. Set sensitivity and time threshold: Sensitivity: The higher the sensitivity, the more likely an object left behind will be detected.
Object Removed Detect object removed from specified areas and trigger an alarm. 1. Click VCA > VCA Config > Object Removed. 2. Select the camera and select Enable to enable detection of objects removed. 3. Click to draw detection areas. NOTE! When drawing a detection area, you can use up to 6 points to specify the area. Up to 4 detection areas area allowed. 4. Set sensitivity and time threshold: Sensitivity: The higher the sensitivity, the more likely an object will be detected.
6. (Optional) Click right to Arming Schedule and then set the time when actions will be triggered. 7. Click Apply to save the settings. VCA Search VCA means Video Content Analysis. VCA search searches VCA data including behavior, human face, and people counting. Only certain NVR models support this function. You need to select Save VCA Images under VCA > VCA Config > Basic before using behavior search and face search functions.
Vehicle Search Search vehicle snapshots based on vehicle control events. 1. Click VCA > VCA Search > Vehicle. 2. Select the camera, set the time range, license plate number, vehicle color, and plate number. 3. Click Search. Note: Double click to zoom in on the snapshot. Behavior Search Use behavior search to search for recordings triggered by detected behaviors including cross line and intrusion. 1. Click VCA > VCA Search > Behavior. 2.
2. Select the camera, counting type (people entered or left), report type (daily, weekly, monthly or yearly), set a time period, and then click Count. Search results are displayed. You may choose to display search results in a chart or table. When you click a bar, statistics of the selected camera(s) are displayed 3. (Optional) To save the counting statistics to a connected USB storage device, click Backup.
3. 11 Click Backup to export the counting statistics to a storage device. Network Configuration Network configuration is required if your NVR operates in a network. NOTE! The default IP address is 192.168.1.30 for NIC 1 and 192.168.2.30 for NIC 2, and likewise. Basic Configuration TCP/IP 1. Click Network > Basic. 2. Set the network parameters as needed. DHCP is enabled by default.
Load balance mode: The two NICs are bound to the same IP address and work together to share network traffic. Net fault-tolerance mode: The two NICs are bound to the same IP address. In cases where one NIC fails, the other takes over service seamlessly from the faulty one to ensure network connectivity. 3. Click Apply to save the settings. NOTE! For an NVR with multiple NICs, you can configure the NICs and choose a default route (currently NIC1).
CAUTION! If you switch the working mode, the enabled 802.1x and ARP protection will be disabled automatically. The valid MTU ranges from 576 to 1500 (1280-1500 for IPv6). To use IPv6, make sure the NVR and PC can connect to each other using IPv6 addresses. To view live or recorded videos, make sure the IPv4 addresses are also connectable. P2P The NVR allows access from the cloud website or from the mobile surveillance app. You need to sign up for a cloud account at www.star4live.com first. 1.
NOTE! You may access the NVR through cloud if the device status is Online. The username is your cloud account name, and the device name is the name you entered at the cloud website. If the device is offline, the possible causes will be displayed for your reference. To delete the NVR from cloud, click Delete. 5. Click Apply to save the settings.
If the DDNS type is MyDDNS, enter a valid domain name for your NVR and then click Test to see if the domain name is available. 3. Click Apply to save the settings. Port Mapping Two port mapping methods are available: Universal Plug and Play (UPnP) Internal and external mapping UPnP UPnP enables the NVR to discover other devices on the network and establish network services such as data sharing and communication. To use UPnP in your NVR, you must enable UPnP in the connected router.
NOTE! Automatic mapping (Auto) is recommended. Ports will conflict if not configured properly. For an NVR with multiple NICs, port mapping should be configured based on the NIC specified as the default route. 3. Click Refresh and check that Active is displayed for these ports under UPnP Status. 4. Click Apply to save the settings. Manual Port Mapping If your router does not support UPnP, then you need to configure internal and external ports manually.
3. Click Apply to save the settings. NOTE! After port mapping is completed, you may access the Web client of your NVR by entering the following information in the address bar of your web browser: router's WAN port IP address:external HTTP port. For example, if 10.2.2.10 is the IP address and 82 is the HTTP port, then you enter http://10.2.2.10:82. Platform Configuration SNMP Use SNMP to connect to a platform and obtain system time. 1. Click Network > Platform. Select Enable SNMP. 2.
Set Read Community Name and Write Community Name, which are used by the platform to read data on NVR. Snmp V3 Set authentication password (for the platform to access the NVR) and encryption password (for encrypting data sent from the NVR to the platform). 3. Click Apply. Alarm Service Use this function to send alarm signals to an external alarm device (for example, alarm control panel) when an alarm or an alert occurs on the NVR. 1. Click Network > Platform > Alarm Service. 2.
2. Use the default database ID and port. Click to set camera ID. 3. Click OK. 4. Log in to the camera's Web interface and complete settings on Setup > Config Management > Photo Server. The settings may vary depending on the platform communication type you choose. Some settings are described below. TMS Server: IP address of the NVR TMS Server Port: Database port configured on the NVR. Platform Communication Type: Choose the correct type. LPR ID: Database ID configured on the NVR.
5. Click Save. Check management server status in the page's lower left corner. A green icon means the camera is connected to the Video&Image database. Now configuration on the camera is complete. Vehicle Control Vehicle control allows you to view license plate recognition results. To use this function, you need to configure in Video&Image Database, add plate list, and set vehicle monitoring task. Video&Image Database See Video&Image Database for details. Add Plate List 1.
To add a single plate, click Add, and then enter the plate number in the window displayed. To batch add plates, click Export Template to export the template to a USB storage device first. Then edit the list, and click Batch Import to import the edited file. After importing is completed, click Cancel to return to Plate List.
Note: The import failures and the causes are displayed in Import Status window. No result in the window means all plate numbers are exported successfully. Add Vehicle Monitoring Task 1. Click VCA > Vehicle Control > Vehicle Alarm Control. 2. Click Add to add a monitoring task. 3. View license plate recognition results. In preview window, click Right click and select Preview Mode > Smart. on the screen toolbar. Note: In smart mode, click content.
Video&Image Database Server Video&Image database server is used to connect to an upper platform for unified management of face and plate data. 1. Click Network > Platform > Video&Image Database Server. 2. Select Enable Video&Image Database Server, and complete the settings. Note: The server address, port number, username and password should be consistent with those configured on the platform. Advanced Configuration PPPoE The NVR allows access through Point-to-Point over Ethernet (PPPoE). 1.
NOTE! If your NVR has multiple NICs, PPPoE dial-up will be implemented through the NIC specified as the default route. 4. Click Apply to save the settings. Port Normally the default port numbers need no modification. This function is mainly used together with the port mapping function. See Port Mapping for more details. 1. Click Network > Advanced > Port. 2. Configure ports as planned. Each port number must be unique.
email address(es) if an alarm occurs within the time period(s) set in the arming schedule. The email contains basic alarm information such as alarm type, alarm time, camera ID, and camera name, etc. Before using this function, make sure the NVR has a functional connection to an SMTP server with which you have a valid email account. Depending on the intended recipients, a connection to the Internet may be required. Only certain NVR models support this function. 1. Click Network > Advanced > Email. 2.
NOTE! 3. Enter a valid SMTP server address and port number, and then select Enable TLS/SSL if required. Select Attach Image if you want snapshots to be sent via email. Make sure Email and snapshot have been enabled in the Trigger Actions window. Only certain NVR models support image attachment. You may click Test to check whether the email can be sent successfully. Click Apply to save the settings. FTP Use this function to automatically upload images to a preconfigured FTP server.
NOTE! 5. If you select Event, Motion, Alarm or Video Loss, you also need to configure the corresponding alarm-triggered snapshot. For example, if you select Motion, you need to configure alarm-triggered snapshot (select Motion in the Edit Schedule window). To apply the same settings to other days in a week, select the desired days right to Copy To. (Optional) Apply the same settings to other cameras by clicking right to Copy and then selecting desired cameras. 6. Click Apply to save the settings.
3. Click Apply to save the settings. 4. Log in to the Web client and set Live View Protocol to Multicast under Setup > Client. NOTE! Set the multicast IP correctly. Multicast address is class D address with the range 224.0.0.0 through 239.255.255.255; some are for special use: 12 224.0.1.0--238.255.255.255 can be used on the Internet. 224.0.0.0-244.0.0.255: only for use on LAN. 224.0.0.
2. To add a disk, click Add. In the dialog box displayed, select disk usage (recording/snapshot or backup) and disk type (currently NAS only), enter the server address and directory, and then click Add. Up to eight NAS disks are allowed. 3. To edit disk property, click , and then modify disk usage (recording/snapshot or backup) and disk property (Read/Write, Read Only or Redundant) as needed. NOTE! Disk property can be edited if the disk is used for recording/snapshot.
NOTE! Local disks will be formatted automatically when installed. Extended disks will not. Format a disk with caution. All data will be removed. Array Configuration Only certain NVR models support RAID. The table below lists the supported RAID types and hard disks required. RAID HDD Qty RAID 0 2-8 RAID 1 2 RAID 5 3-8 RAID 6 4-8 RAID 10 4-16 (Must be an integral multiple of 2, e.g., 4, 8, 10, etc). RAID 50 6-16 RAID 60 8-16 Enabling RAID You need to enable RAID first. 1.
2. To create an array automatically, click One-click Create. NOTE! 3. There is no need to select disks when creating an array with One-click Create. The system identifies all usable disks. RAID 1 is created when two disks are available. When three or more disks are available, RAID 5 is created. If more than four disks are available, a global hot spare disk will be created. Arrays created in this way are named ARRAYX, for example, ARRAY1, ARRAY2.
NOTE! Take RAID 5 that consists of 4 disks as an example. The array is degraded when one disk is lost. When two disks are lost, the array is damaged. A degraded array can be automatically rebuilt in ten minutes if these conditions are met: a hot spare disk is available; the capacity of the hot spare disk is not less than that of any disk in the array. A degraded array without a hot spare disk can only be rebuilt manually under Storage > Array > Array.
2. Select Enable Disk Group. By default all disks belong to Disk Group 1. Click for the disk to edit, and then select a group to which the disk will be assigned. 3. Click Apply to save the settings. Space Allocation Allocate space to store videos and snapshots of a specified camera. 1. Click Storage > Allocate Space.
2. Select the desired camera and then set the maximum recording space and maximum image space. You can select a disk group only when disk group is enabled under Storage > Disk Group. For more information, see Advanced Configuration. 3. Click Apply to save the settings. 4. (Optional) Click Copy to apply the same settings to other camera(s). Advanced Configuration Set whether to overwrite recordings or snapshots when storage is full. 1. Click Storage > Advanced. 2. Choose an option.
Allocated Space Option 0 The camera shares unallocated space, and its oldest recordings/snapshots will still be overwritten when the space is used up. Other values The camera's new recordings/snapshots will not be saved when its allocated space is used up. Stop 3. Description Click Apply to save the settings. Hard Disk Detection S.M.A.R.T. Test Click Maintain > HDD > S.M.A.R.T. Test to do S.M.A.R.T. test. S.M.A.R.T.
NOTE! Some hard disks only support some of the test items. The system provides three test types: Short, Extended, and Conveyance. Extended tests detect more thoroughly and thus take longer time than Short tests. Conveyance tests mainly detect data transmission problems. CAUTION! Using a faulty disk is risky. Faulty disks should be replaced immediately. Contact your local dealer for information about hard disks. Bad Sector Detection Bad sector detection checks for bad sectors in hard disks. 1.
13 System Configuration Basic Configuration 1. Click System > Basic. 2. Configure the parameters. NOTE! Only admin can set Enable Password. If Enable Password is not selected, no password is required for local login at system startup. However, a username and password are still required when you log in after a logout. Some NVR models support Intelligent Mark.
3. Click Apply to save the settings. Time Configuration Time 1. Click System > Time > Time. 2. Select the correct time zone, and then set date and time formats and the system time. The following shows an example. 3. To use Network Time Protocol (NTP), enable auto update, set the address and port number of the NTP server, and the update interval. 4. Click Apply to save the settings. 1. Click System > Time > DST. 2.
Time Synchronization Use this function to synchronize camera time with the NVR. Time sync is enabled by default, and cameras will synchronize time with the NVR after getting online, and then synchronize once every 30 minutes. 1. Click System > Time > Time Sync. 2. Select Sync Camera Time and then click Apply. CAUTION! Use this function with caution if you have more than one NVR on the network. An IP camera synchronizing time with multiple NVRs at the same time will cause chaotic recordings.
NOTE! 3. The name entered should be unique. The start identifier, end identifier, and line delimiter should be hexadecimal characters. The ignore characters are character strings that cannot be displayed. The source address is the IP address of the POS machine, and the destination address is that of a settlement center that receives POS data. An empty destination address means it is necessary for the NVR to forward POS data.
1. Click System > Serial. 2. Configure the parameters for the serial port. NOTE! You may set Port Usage to Keyboard to control a PTZ camera with a specialized surveillance keyboard. 3. Click Apply to save the settings. User Configuration Add, delete users or edit user permissions. Only admin can perform these operations. Device password is required for user configuration. A user type is a set of permissions in the system.
3. To edit or delete a user, click or as needed. If you change the password for a user, the new password takes effect at the user's next login. Security Configuration IP Address Filtering Use this function to enhance security by allowing or forbidding access to the NVR from specified IP addresses. 1. Click System > Security > IP Address Filtering. 2. Select Enable IP Address Filtering, select Blacklist or Whitelist from the drop-down list, set the start and end IP addresses, and then click Add.
3. Click Apply to save the settings. ONVIF Authentication Enable ONVIF authentication under System > Security > ONVIF Auth so a username and password will be required for ONVIF-based device access. Select the check box and then click Apply. ARP Protection ARP protocol is used to associate an IP address to a hardware MAC address. ARP attacks mainly occur on LAN, in which attackers use forged IP and MAC addresses.
3. Obtain the gateway's MAC address automatically, or select Custom and input the MAC address. 4. Click Apply to save the settings. 802.1x 802.1x is a port-based network access control protocol mainly used to solve authentication and security issues on LAN. Only certain NVR models support this function. Note that changing the NIC working mode will disable 802.1x automatically. 1. Click System > Security > 802.1x. 2. Select the desired NIC and select the check box to enable 802.1x. 3.
1. Click System > Security > Password Mode. 2. Friendly password is enabled by default. You may enable Enhanced Password as needed. Friendly Password If this option is selected, a strong password must be used except when login from the same network segment or one of the three private network segments (10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/24). Enhanced Password If this option is selected, a prompt for a strong password will appear when a weak password is detected.
Normal You must add a hot spare device after choosing this mode; otherwise, hot spare does not take effect. Click Custom Add and then enter device information, including IP address, port number and password. The username is fixed to admin. Click Add. Hot Spare Select Hot Spare, and the current device will be a hot spare for other working devices. All the working devices that the current hot spare serves are listed.
NOTE! 14 After the working mode is changed, the NVR will restart with some parameters and settings changed. For a working device that switches to a hot spare, some of its functions will be unavailable, and some settings will be reset to defaults. If multiple working device fail at the same time with only one hot spare device available, one working device gets backup at a time.
Recording status Click the Recording tab to view recording status and stream settings. Online user Click the Online User tab for information about users who are currently logged in. Disk status Click the Disk tab to view the hard disk status and disk properties.
Decoding card status Click the Slot Status tab to view the decoding card status. This function is available to certain NVR models only. Network Information Traffic Click Maintain > Network Info > Traffic to view network traffic information. Network Detection Click Maintain > Network Info > Net Detect. To test network delay and packet loss rate, enter the test address and then click Test.
NOTE! The test packet size is 3000 bytes by default and can be changed as needed. To capture and save packets, select the USB storage device, specify the port number and IP address, and then click right to the desired NIC. The captured packets are saved as a backup file in the root directory of the USB storage device. You may click Open to view the file. NOTE! The packet size is 1520 byes by default and can be changed as needed.
Network Statistics Click Maintain > Network Info > Network Statistics. Bandwidth usage statistics are displayed. NOTE! Insufficient receiving bandwidth (Idle Receive Bandwidth) may cause the connected cameras to be offline. When the sending bandwidth (Idle Send Bandwidth) is insufficient, remote live view, playback or download may fail on the NVR. Log Query Logs contain information about user-performed operations and device status.
4. If is displayed under Play, you may click to view the recording that started one minute before the alarm time and ended ten minutes after the alarm time. means this function is not available. 5. To export logs to an external storage device, click Export, set the export destination and format, and then click Backup. Import/Export System Import/Export Configurations and diagnosis information can be exported to a storage device and saved as files for backup.
2. To export device configurations, specify the destination directory and then click Export. A .xml file will be created in the specified directory when export is completed. 3. To import device configurations, double-click the target folder containing the .xml file, select the file, and then click Import. CAUTION! Delete files with caution. Deleted files cannot be recovered. Diagnosis Info The device can save diagnosis info for 14 days and will overwrite the oldest when space is full. 1.
NOTE! For IPC, diagnosis info is recorded based on channel, which means, if an IPC is added to multiple channels, all the channels will record diagnosis info for the IPC. System Restoration Use this function to restore some or all factory default settings. The NVR will restart automatically to complete this operation. Recordings and operation logs will not be deleted. 1. Click Maintain > Restore. 2.
CAUTION! Files deleted automatically cannot be recovered. System Upgrade Upgrade the NVR under Maintain > Upgrade locally (using an upgrade file saved in a USB storage device) or by cloud (through a cloud server). To upgrade by cloud, ensure that the NVR is connected to a fully functional DNS server (configured under System > Network > Basic), and click Check to see whether a newer version is available. The time that a cloud upgrade takes is affected by network connection status.
Part II Web-Based Operations 1 Before You Begin You may access and manage your NVR remotely using a web browser on a PC (through the Web interface). Check the following before you begin: Access will be authenticated during login, and operation permissions will be required. The PC is operating properly and has a network connection to the NVR. The PC uses the Windows 7 or Windows 8 operating system. A Web browser has been installed on the PC. Microsoft Internet Explorer 8.
2. In the login dialog box, enter the correct username and password (123456 for admin) and then click Login. CAUTION! The default password is intended only for your first login. We strongly recommend you set a strong password to ensure account security. 3 Strong: contains at least 8 characters from at least three of the four types: upper-case letter, lower-case letter, special character, digit.
Table 3-1 Live View Window Control Buttons Button Descripti on Button Two-way audio / Start or stop live view in all windows / / Previous and next screen Full screen Select stream type Shows the current frame rate, bit rate, resolution, and packet loss rate Take a snapshot Start zoom / Adjust MIC volume / Main/Sub stream Switch screen layout Local recording / Description Open or close the control panel Turn on or off audio; adjust sound volume.
NOTE! 4 The icon means two-way audio is available. Click to start two-way audio with the NVR or a camera (depending on where the icon is displayed). Only the main stream is displayed when the camera is offline or it supports only one stream. A snapshot file is named in this format: IP_camera ID_snapshot time. The snapshot time is in YYYYMMDDHHMMSSMS format. By default, snapshots are saved in this directory: C:\Users\username\Surveillance\Snap\system date.
Button / 5 Description Button Play/Pause Description Stop Reverse / Slow down or speed up / Rewind or forward 30 seconds / Rewind or forward by frame / Previous or next period / Clip video/pause Save video clip Take a snapshot Zoom Adjust sound volume; turn on or off sound Configuration Click Setup on the top, and then click the menus on the left to configure parameters.
Appendix A Typical Applications Typical Application 1 The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. And you manage the NVR and the connected IP cameras through the monitor or using a web browser on the PC.
The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. The PC is installed with surveillance management software. You can manage the NVR and the connected IP cameras using the surveillance software or through the monitor.
Acronym Description HDMI High Definition Multimedia Interface HTTPS Hypertext Transfer Protocol Over Secure Sockets Layer IPC IP Camera JPEG Joint Photographic Experts Group MTU Maximum Transfer Unit NAT Network Address Translation NIC Network Interface Card NTP Network Time Protocol NVR Network Video Recorder ONVIF Open Network Video Interface Forum PoE Power over Ethernet PPPoE Point-to-Point Protocol over Ethernet PTZ Pan, Tilt, Zoom P2P Peer-to-Peer RAID Redundant Arrays o
Appendix C FAQs Problem Possible Cause and Solution Double-click the lower left corner of the login dialog box as admin. A dialog box appears. Forgot the login password Note down the serial number and then contact your dealer for a temporary password. Log in with the temporary password and then reset your password. Use your mobile surveillance app to scan the QR code (Settings > Forgot Device Password). Close your web browser when the installation starts.
Problem Possible Cause and Solution Check if the bit rate is 0Mbps in the live view window. No images are displayed in live view on the Web interface. If yes, check if the firewall has been disabled, and the anti-virus program has been stopped on your computer. If not, maybe it is because the graphics card driver on your computer is not working properly. Try installing the driver again. Click Maintain > System Info > Camera. The cause is displayed under Status.
Problem Possible Cause and Solution Check that a recording schedule has been properly configured. Live view is normal, but the recording cannot be found. Check if the time and time zone configured in the NVR are correct. Check if the hard disk storing the recording has been damaged. Check if the desired recording has been overwritten. Check that motion detection is enabled, and the motion detection area is properly configured. Motion detection is not effective.
