Grandstream Networks, Inc. GVR3550 Network Video Recorder www.grandstream.
GVR3550 USER MANUAL Table of Contents GVR3550 User Manual CHNGEE LOG ................................................................................................................ 7 FIRMWARE VERSION 1.0.0.33.................................................................................................................. 7 FIRMWARE VERSION 1.0.0.33.................................................................................................................. 7 WELCOME .................................
GVR3550 USER MANUAL LOCAL PLAYBACK .................................................................................................................................... 32 SEARCH RECORD .......................................................................................................................... 32 RECORD PLAYBACK..................................................................................................................... 34 MAIN MENU ......................................................
GVR3550 USER MANUAL Table of Contents GVR3550 User Manual Figure 1 : GVR3550 Front Panel ...........................................................................................................12 Figure 2 : GVR3550 Back Panel Specifications ...............................................................................13 Figure 3 : GVR3550 HDD Installation Procedures ..........................................................................15 Figure 4 : GVR3550 Route Connection .........................
GVR3550 USER MANUAL Figure 36 : GVR3550 Add New Record Plan Page .........................................................................37 Figure 37 : GVR3550 Add New Record Plan Page---Duplicate Time Interval .......................38 Figure 38 : GVR3550 Record Plan Display Page ..............................................................................38 Figure 39 : GVR3550 Record Policy Configuration Page .............................................................
GVR3550 USER MANUAL Figure 77 : GVR3550 Factory Reset Page ..........................................................................................60 Figure 78 : GVR3550 Web Page---Login ..........................................................................................61 Figure 79 : GVR3550 Web Page--- System Menu ............................................................................62 Figure 80 : GVR3550 Remote Real-time Preview Page ........................................................
GVR3550 USER MANUAL TABLE OF TABLES GVR3550 User Manual Table 1 : GVR3550 Software Specifications ......................................................................................20 Table 2 : GVR3550 Hardware Specifications ...................................................................................21 Table 3 : GVR3550 Soft Keyboard Specifications ............................................................................24 Table 4 : GVR3550 Preview Channel Status Specifications ..............
GVR3550 USER MANUAL CHNGEE LOG Only major new features or major document of the GVR3550 updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.33 Snapshots update. FIRMWARE VERSION 1.0.0.33 This is the initial version. Grandstream Networks, Inc. GVR3550 User Manual Firmware Version 1.0.0.
GVR3550 USER MANUAL WELCOME Thank you for purchasing Grandstream GVR3550 NVR. The GVR3550 is a NVR product integrating multi-channel video preview, playback and intelligent alarm monitoring with epoch-making innovation. It is equipped with perfect hardware platform and vigorous support system, providing the most advanced network video monitoring solutions and realizing the live view, instant playback, data locking, file security application.
GVR3550 USER MANUAL SAFETY COMPLIANCE These instructions are intended to assist users with the operation of the GVR3550 and to instruct on how to avoid dangerous situations or damage to the device. Warning: Serious injury or death may be caused if any of the warnings below are neglected. Caution: Injury or damage to the equipment may occur if any of the following caution messages are neglected. Warning: Follow these safe guards to prevent serious injury death.
GVR3550 USER MANUAL WARRANTY If the GVR3550 was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, please contact our technical support team for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
GVR3550 USER MANUAL INSTALL GVR3550 EQUIPMENT PACKAGE CONTENTS The GXV3550 package contains: One(1) Main Case One(1) 12V Power Adaptor One(1) Power Cord One(1) Ethernet Cable One(1) Remote Control(No Battery ) Sixteen (16)Screws Four (4) SATA HD Two (2) A two power line One (1) Quick Start Guide To set up a set of GVR, users need to own some equipment listed below: One (1) Display device (It could be the monitor, displayer or TV wall, choose one of them at least) At least one (1) Vi
GVR3550 USER MANUAL Figure 1: GVR3550 Front Panel 1. Power indicator Power indicator 2. Network Indicator When the network is abnormal or the GVR has no access to network, the indicator doesn’t flicker when alarm; the indicator turns red when the network connection is normal and flickers green when there is a network data transmission. 3. HDD Indicator The indicator turns red to alarm if HDD is abnormal or the HDD capacity is lower than one certain value.
GVR3550 USER MANUAL 10. Cancel Button Back to the previous menu or cancel operation. Back to realtime monitoring state when playback. 11. Confirm Button Confirm Switch to the default button Enter menu Switch between checkbox and ON/OFF button Pause/Restore auto patrol in the auto patrol preview mode Figure 2: GVR3550 Back Panel Specifications 1. Power Input Interface Power interface, input 12V DC. 2. Reset Button 3.
GVR3550 USER MANUAL 10. Alarm Input Interface 1～16: 16 alarm input interface, receiving binary signals of external alarm like Normally-closed alarm and normally-open alarm. When applying the external power to electrify the alarm input device, the latter should be common-grounded with the GVR. 11. Alarm output Interface 1～2: 2 sets alarm output interface, output alarm signal to the external alarm device, power supply is required for external alarm device. 12.
GVR3550 USER MANUAL Figure 3: GVR3550 HDD Installation Procedures NOTE: HDD does not support hot plug. When the GVR3550 is running, plug the HDD will result in the HDD read and write data errors or unable to identify. Grandstream will take no responsibility for the damage. ROUTE CONNECTION Please connect the GVR3550 route according to the following procedures: 1. Install the GVR3550 HDD by reference to the steps in installing HDD procedures. Grandstream Networks, Inc.
GVR3550 USER MANUAL 2. Install the cables and connect to the display device interface. 3. Connect the mouse, keyboard, alarm input and output devices (optional). 4. Power on the related devices(GVR3550, display device, alarm, etc.) after connecting to the power cable. 5. The GVR3550 is about to power up and the indicators flickers. 6. When all devices have been powered on successfully, the connection has been completed.
GVR3550 USER MANUAL EXTERNAL USB DEVICE GVR3550 USB interface could be used to connect the mouse and keyboard, or connect a USB storage device. NOTE: The voltage of the USB interface on the front panel of the GVR3550 is a little higher than the one on the the rear panel, it is suggested that the USB interface on the rear panel connect to USB mouse and keyboard while the one on the front panel connect to USB storage devices.
GVR3550 USER MANUAL CONNECT HDMI MONITOR(TBD) Connect one end of the HDMI cable to the port on the rear panel of the GVR3550, and the other end to the corresponding port of the HDMI monitor. Once powered on, a splash screen appears on the monitor. GVR3550 can automatically adapt to HDMI monitor with 1080p and 720p resolution. CONNECT VGA MONITOR Connect one end of the VGA cable to the port on the rear panel of the GVR3550, and the other end to the corresponding port of the VGA monitor.
GVR3550 USER MANUAL GET TO KNOW THE GVR3550 SOFTWARE SPECIFICATIONS Name Specifications Video Record Supports synchronous 24 channel 720p (with 1280x720 resolution) record or 6 channel 1080p (with 1920x1080 resolution) record Record Rate Supports a maximum of 48 Mbps record rate Record Mode Supports Continuous Record, Scheduled Record, Alarm Record and Manual Record Video Encoding H. 264 baseline, main or higher. Video Encoding synchronous Audio & Video record Audio Encoding G.711, G.
GVR3550 USER MANUAL Network Protocol Supports TCP/UDP, RTP/RTCP/RTSP, HTTP/HTTPS, ARP, ICMP, DNS, DDNS, DHCP (client and server), NTP (client and server), SSH, PPPoE, LLDP, ONVIF 2.2 IPC Supports the Grandstream GVX36xx or cameras compatible with ONVIF protocol Security Proto col Maintenance Supports HTTPS, 802.
GVR3550 USER MANUAL Table 2: GVR3550 Hardware Specifications IR REMOTE CONTROL OPERATIONS Figure 8: GVR3550 IR Remote Control 1. Manual start/stop record.This button works REC Button: in concert with the direction buttons in the record control menu to select the channel to record 2. Enter playback screen Playback Button: 3. Function as the numeric buttons on the front panel Numeric Buttons: 4. Enter menu MENU Button: 5. Switch the monitor screen to a single screen or Multiscreen Button: multiscreen 6.
GVR3550 USER MANUAL 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. with the UP&DOWN buttons to determine since when to play record. Stop playing record STOP Button: Press the button to forward when playback pauses. PLAY/PAUSE Button: Press the button to pause playback when playing record.
GVR3550 USER MANUAL Check whether a fluorescent lamp is being used nearby If the remote still can’t function properly beyond the above situations, please change a remote and try again, or contact the device provider. USB MOUSE AND KEYBOARD When the USB mouse is plugged into the GVR3550, users could make the following operations with the mouse: Single click the left mouse: Enter a functional menu. Select one function and enable it. Bring up the drop-down list when clicking the combo box.
GVR3550 USER MANUAL Figure 10: GVR3550 Soft Keyboard---Chinese Input Method Figure 11: GVR3550 Soft Keyboard---Symbols and Numbers Figure 12: GVR3550 Soft Keyboard---- Numeric Keyboard Input lowercase Switch Caps Lock Sigquit Switch to Numbers & Symbols Switch to alphabet Space Switch to Chinese Input Method Enter Backspace Table 3: GVR3550 Soft Keyboard Specifications Grandstream Networks, Inc. GVR3550 User Manual Firmware Version 1.0.0.
GVR3550 USER MANUAL LOCAL OPERATIONS In this chapter, we take using the mouse as an example. USING THE WIZARD（TBD） When the unit is enabled, users could use the wizard for basic configuration when once start the GVR3550 to make it work properly. 1. Check the display resolution. Please check the highest resolution the connected monitor supports before selecting the resolution, make sure the highest resolution you select is no higher than the parameters the monitor supports. 2.
GVR3550 USER MANUAL PREVIEW STATUS Preview channel status: The channel has not been added, channel preview, connecting the channel, channel connection failed. Name Specifications Add Channel There is no channel added before. Click this button to quick enter the Channel Settings interface to add channel. Channel Live view channel screen Preview Connecting the Connecting the channel, no screens being played yet.
GVR3550 USER MANUAL I/O Alarm Alarm when the remote camera is connected to IO alarm devices according to the alarm settings. Record The monitoring channel is in record mode. Table 5: GVR3550 Preview Page Specifications A dialog box will pop up in the center screen to prompt the users if there is an abnormal alarm, as shown in figure 15 below, the prompt box would disappear in 3 seconds.
GVR3550 USER MANUAL REC Off: The channel is not recording now. Auto REC: The channel is in Scheduled Record mode. Manual REC: The channel is in Manual record mode. Capture: Capture the preview image and the external storage devices (like USB, eSATA) need to be connected. Users could configure the save path and set it to default.
GVR3550 USER MANUAL USE PTZ Click the PTZ Control button to bring up the PTZ Control page, as shown in figure 18 below. Figure 18: GVR3550 PTZ Control Page Name Specifications PTZ Direction 8 PTZ direction buttons are used to control the Control and corresponding eight directions of PTZ, the reset Reset button button is used to restore PTZ direction to the original position. Adjust Aperture+, Focus+, Lens + Zoom in the Aperture, Focus and Lens respectively.
GVR3550 USER MANUAL PRESET Users could choose PTZ control as preset then make operations like add/delete/edit preset on the control panel below. The procedures are shown in figure 19. Figure 19: GVR3550 PTZ Control Page---Preset 1. Adjust the remote camera position via the PTZ direction control. 2. Click on below the preset control panel to add a new preset. 3. Enter the name of preset in the added input box or use the default name. 4.
GVR3550 USER MANUAL Figure 21: GVR3550 PTZ Control Page---Contrail Set PTZ control to contrail. Select the contrail name you want to set. Click the “Start Record” button to adjust the contrail of the remote camera via using the PZT control wheel Click the “Save Record” button after adjusting the camera contrail to save the operation in step 3 mentioned above. Click on before the contrail. Once the button turn into a triangle contrail.
GVR3550 USER MANUAL Start/Stop Patrol Enable Patrol. Once enabled, the menu item turns to“Stop Patrol”.Click to stop patrol to stay on the current screen. Channel Config Quick access the channel settings. Unload Unload the inserted USB device. NOTE: Please go to Menu->System Settings->Local View Control to set Patrol Intervals. Patrol would pause if users make any arbitrary operations in the process of patrol, abort the operations to resume patrol.
GVR3550 USER MANUAL QUERY BY TIME Select Record Channel (up to maximum 4 channels) after selecting the Record Date, and then click the Query button to search. The queried record would be displayed in the video status toolbar below the playback page. See figure 25. Figure 25: GVR3550 Record Playback - Record Status Toolbar There are color descriptions about the record status on the bottom. As figure 25 shows, the priority of color display is from left to right, from highest to lowest.
GVR3550 USER MANUAL SEARCH BY TAG Input the tag keyword on the query page, click “Query” to bring up the page as shown in figure 26. Figure 26: GVR3550 Record Playback Page- Search by Tag Tag Management: click the button to enter the Tag Management page as shown in figure 27, users could edit or delete tag(s). Figure 27: GVR3550 Tag Management Page NOTE: When the HDD is full, the corresponding tag will be deleted.
GVR3550 USER MANUAL Play forward single frame to the record, only available when the single channel is in full screen. To speed up the record, support 2 times, 4 times, 8 times and 16 times as well as1 time, 1/2 time, 1/4 time, 1/8 time and 1/16 time fast forward.Only available when the single channel is in full screen. Select channel to enter full screen mode then mouse click the screen, the toolbar would appear on the bottom of the screen.
GVR3550 USER MANUAL Figure 31: GVR3550 Locked Record Management Click the button to set the current time as the start time to clip record. Click the button to set the current time as the start time to clip record. Click the button to bring up the Record Save Path Setting page as shown in figure 34 below. Click on the “Save” button to download record after setting the path.
GVR3550 USER MANUAL RECORD MODE CONFIGURATION Record Mode Configuration interface is as shown in figure 34 below, users could click the switches corresponding to the channel name to make operations like close record , open the manual record and auto record. Figure 34: GVR3550 Record Channel Settings Page Manual Record status, the channel is in manual record mode currently. : Auto Record status, the channel is in auto record mode currently.
GVR3550 USER MANUAL 2. Set record interval on the weekly basis: at least set one interval and users could set up to eight time intervals at maximum. Intervals could be duplicated to other weeks. The copy page is shown in figure 37. Figure 37: GVR3550 Add New Record Plan Page---Duplicate Time Interval Users could edit, modify, delete and apply the plan in the list. Click to display the record plan details as shown in figure 38.
GVR3550 USER MANUAL CHANNEL MANAGEMENT Channel Management includes Channel Config, Encoding Config and IPC Event Config. CHANNEL CONFIG Users could search all available IPC within the same LAN via “Search Device” as shown in figure 40. Figure 40: GVR3550 Channel Config Page Check the IPC you want to add, click the “Add” button to add it to the channel list below. If the camera can’t be searched automatically, users can also manually add the target camera to the channel list. As shown in figure 41.
GVR3550 USER MANUAL password of the GVR3550 connecting to the remote device are respectively: admin, admin; or username and password are both empty. ENCODING CONFIG Encoding Config page is as shown in figure 42 below, users can set the Channel Name and define where and when to display it .
GVR3550 USER MANUAL Frame （fps）: Rate The reference range is 1 ~ 30 fps I-frame Interval: The reference range is 1 ~ 100s IPC EVENT CONFIG IPC Event Config page is as shown in figure 43 below, Users could set different Alarm type to each channel. Figure 43: GVR3550 IPC Event Config Page Channel: Select the channel you want to configure Event Type: Motion Detection,Camera Lens Occlusion,Signal Loss,IPC External Alarm,Missing Object Detection,Foreign Object Detection.
GVR3550 USER MANUAL HDMI Alarm If the GVR3550 is connected to HDMI device, check to alarm with HDMI. Send Email Send Email to one mailbox when setting alarm. Go to Main Menu->Network Settings -> Server Settings to set the addressee address.
GVR3550 USER MANUAL (IO) ALARM CONFIG Users could set different IPC alarm type to each channel corresponding channel,see figure 45. Figure 45: GVR3550 IO Alarm Config Page Input Port: Select the input port No. Event Type: Select thee event type like Port Input Alarm Alarm Enable: Check to enable/unable the function Alarm Status: Two options available:Normal Open, Normal Close(Default). Please select according to your alarm input type.Reboot to make changes take effect.
GVR3550 USER MANUAL Alarm: Empty Alarm when detecting no HDD access HDD Alarm: HDD Full Alarm: HDD Alarm: IP Alarm: Alarm when detecting full HDD Error Alarm when detecting unusable HDD with error Conflict Alarm when detecting the IP address in the network conflict with the GVR3550. The GVR3550 Abnormal Alarm Config includes Screen Prompt, Buzzer, HDMI Alarm, Send Email, Alarm Output .Alarm Action Parameters settings procedures are the same as chapter “IPC Event Config”.
GVR3550 USER MANUAL DNS Input secondary DNS server manually Secondary Server : MTU（B）: Input MTU(Maximum Transmission Unit), the largest packet transmitted on the network.If the GVR3550 MTU is larger than the one of gateway, the larger packet will be disassembled to be transmitted, please confirm your gateway MTU before setup.
GVR3550 USER MANUAL When the port status displays “Active”, it indicates the successful connection of the GVR3550 and the router, the parameters have taken effect. ENABLE MULTICAST GROUP When access the GVR3550 and apply live view via remote network, users will unable to preview if multiaccess exceeded the maximum bandwidth the GVR3550 allows. This problem could be solved with multicast protocol access by setting multicast IP. Multicast IP is Class D IP address and its range is from 224.0.0.0 to 239.255.
GVR3550 USER MANUAL MAIL SETTINGS The GVR3550 could set alarm action to send Email, the procedures are as follows: 1. Set SMTP server and input the SMTP server address. 2. Input the Email subject, sender address, username and password. 3. Set receiver address.The GVR3550 could set 3 receiver addresses according to varied requirements to send the alarm to different receivers. 4. Set send interval, one alarm would send only one Email within the interval. 5. Set Email subject and template.
GVR3550 USER MANUAL Figure 52: GVR3550 System Information NETWORK STATUS Users could view network status includes IP address and network data sending& receiving status. As shown in figure 53. Figure 53: GVR3550 Network Status HDD INFO Users can view information including HDD Space, Free Space, HDD Status, HDD Type, HDD Total Space, Total Free Space. As shown in the figure 54 below. Figure 54: GVR3550 HDD INFO DEVICE STATUS Device status is shown in figure 55 below.
GVR3550 USER MANUAL SYSTEM SETTINGS System Settings include Basic Settings, Display Settings, Local View Control, HDD Management, User Management . BASIC SETTINGS Basic settings page is shown in figure 56 below, users could set Record File Size, Live View Performance, language, Time Zone, etc.
GVR3550 USER MANUAL Save Path: Instant Playback The default is 5 minutes Start Time(Min) Open SSH: Web Connection Set the web connection mode to HTTP or HTTPS, the default is HTTP Mode: Port : Set the port No. of web connection, the default is 80 RTSP Port: Set the port No. of RTSP, the default is 554 Set whether to open SSH DISPLAY SETTINGS Users could set Screen Resolution, Brightness, Contrast, Saturation, Hue on the connected display device as shown below.
GVR3550 USER MANUAL The connected channel name will be displayed on the left of the screen, as shown in figure 59. Click on to enter the channels page, as shown in figure 58 below, check the screen. before the channel to map it to Figure 59: GVR3550 Local View Control--- Channel Application Patrol intervals is the patrol interval in live view mode. HDD MANAGEMENT HDD Management interface is shown in figure 59 below.
GVR3550 USER MANUAL Figure 61: GVR3550 Property Editing Page Format HDD: Users could format HDD. Please note that once formatted, all HDD data will be erased without recovery. Erase All Data: Users could erase all HDD data. Please note that once erased, all HDD data will be emptied without recovery. Configure Property: “Write” or “Read”is optional. The HDD will not save record if set to “Read”. USER MANAGEMENT The GVR3550 could be added up to 30 administrator users .
GVR3550 USER MANUAL EDITING USER INFO AND PRIVILEGE The new created user privilege is default, users could modify the user information and privilege via clicking on and . See figure 64 below, users could confirm new password and set user level. Figure 64: GVR3550 Editing User Info Page The normal user only has permissions to playback record and channel privilege on remote preview. Tick to set. See figure 65.
GVR3550 USER MANUAL Normal User: Part of Channel Privilege other than Manual Operation. Channel Privilege: including Remote Preview, Manual Operation, playback. Configure Privilege: including Record Configuration, Channel Management, Alarm Configuration, Network Settings, Status,System Setting and Maintenance. Configuration Privilege Description: Record Configuration: including Record Mode channel Configuration, Record Plan Configuration, Record Policy Configuration.
GVR3550 USER MANUAL Refresh Click the button to display the new connected device. Start Click the button to capture packet, The file will be saved automatically in the root directory of an selected external storage device. Table 10: GVR3550 Network Diagnosis Specifications HDD DETECTION The GVR3550 provides S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) Detection and Bad Sector Detection. Users could check the running status of HDD via HDD detection. S.M.A.R.
GVR3550 USER MANUAL Figure 68: GVR3550 HDD Bad Sector Detection Page HDD No.: The HDD No.1-4 will be allocated in sequence after HDD mount and the HDD No.will not be changed in the subsequence use. Start: Click the button to initiate Bad Sector Detection. HDD Capacity Display the total HDD capacity Block Capacity: Display the HDD block capacity Status: Display Bad Sector Detection status: Testing, Test Paused, Not Tested.
GVR3550 USER MANUAL ADVANCED SYSTEM SETTINGS BACKUP GVR3550 supports quick backup and search backup. Users could choose the channel and set the record time for quick backup, and also could set the record type, file type and record time to search the needed record file for backup. The backup interface is shown in figure 70 below.
GVR3550 USER MANUAL SEARCH BACKUP 1. Select the backup channel set Record Type, File Type, Start Time, End Time. 2. Click on the “Search Backup” button to enter the corresponding page as shown in figure 73 below. Users could also click on to playback the record. Figure 73: GVR3550 Search Backup Page 3. Select the record you want to enter the backup page to export all files. NOTE: Please click on the Refresh button if the USB device cannot be detected after inserting.
GVR3550 USER MANUAL apply backup function if multiple devices need to be set to the same parameters. The Import/Export page is shown in figure 74. Figure 74: GVR3550 Import/Export Configuration File WARNING! Restart GVR3550 for the change to take effect after importing configuration file. The original file would be overwritten by the new one, Please use this function with caution.
GVR3550 USER MANUAL Option 66 Server well as firmware update server address(configured by DHCP server) via DHCP server simultaneously, this obtained address would overwrite the path the Firmware Settings Server Path specifies to accomplish auto deployment. The upgrade Type will be mandatory TFTP. Figure 76: GVR3550 Upgrade Status Page FACTORY RESET The GVR3550 upgrade needs to restart for change to take effect. Users could click the Reset button to confirm reset operation to restart.
GVR3550 USER MANUAL WEB MANAGEMENT OVERVIEW The GVR3550 supports PC users to access and manage GVR via the web page. The Web client page provides operations like Channel View, Record playback & Search, Record Settings, Alarm Settings, System Settings, PTZ Control, most of which are abiding with the same operating mode as local GUI. NOTE: The following chapter is only to specify the operations differ from local GUI. Please refer to the chapter of local operations for other operations.
GVR3550 USER MANUAL WEB PAGE INTRODUCTION Users could make operations like Live View, Record Playback, Record Download and System Configuration after login the GVR3550 remote Web page. See figure 79 below. Users can switch among live View, Record Playback and Settings page via Menu Settings, as well as set remote Web page language and logout. Figure 79: GVR3550 Web Page--- System Menu LIVE PREVIEW Users need to download and install video playback plug-in “GVRView.
GVR3550 USER MANUAL Volume On/Off: If the remote camera is installed with audio input device once the volume is on, users could listen in to the user whose voice is conveyed from the remote camera. Intercom On/Off: If the remote camera is installed with audio input device once the intercom is on, users could speak to the user from the remote camera via the local audio input device. PTZ Control: Click to enable PTZ Control to make basic operations like PTZ preset, patrol, pattern, contrail.
GVR3550 USER MANUAL Table 11: GVR3550 Web Page---Channel Preview Specifications PLAYBACK Please refer to the chapter “Local Playback” to view Remote Web record playback operation.It should be noted that the record which could be searched on the Web page is the one stored in the GVR3550 HDD, snapshots and clips could only saved in PC, users could not make local GUI operation. The playback page on the Web page is as shown in figure 83 below.
GVR3550 USER MANUAL Figure 85: GVR3550 Web Page- Maintenance Menu FIRMWARE UPDATE The GVR3550 supports software upgrade via TFTP server or HTTP/HTTPS server. Please go to Advanced System Settings page to configure upgrade settings.
GVR3550 USER MANUAL Grandstream Firmware server address: http://www.grandstream.com/support/firmware Users could also download the free TFTP server or HTTP/HTTPS server by visiting the link below to download free Windows TFTP server： http://www.solarwinds.com/register/?program=52&c=70150000000CcH2&INTCMP=DLIndexA_FreeTools _freeTFTPserver Users could download free HTTP server fromhttp://httpd.apache.
GVR3550 USER MANUAL Figure 87: TFTP Dialog 3. Set the directory to store the loaded file in “Upload/Download ”section under TFTP Configuration tab. as shown in figure 88 below. Figure 88: TFTP Server Directory Settings 4. Select the file storage directory and click “Apply” to bring up the dialog box as shown in figure 89 below. Grandstream Networks, Inc. GVR3550 User Manual Firmware Version 1.0.0.
GVR3550 USER MANUAL Figure 89: Confirm Modification 5. Click “Yes” to confirm modification. 6. Click “Confirm” to close the configuration dialog. NOTE: The file uploaded to the server directory should be the .bin file after decompression. CONFIGURING HTTP SERVER In this chapter, we take using Apache HTTP Server 2.2 server in windows XP to introduce the procedures of configuring HTTP server. Users could obtain the Apache HTTP server installation software via http://httpd.apache.
GVR3550 USER MANUAL UPDATE WITH TFTP SERVER 1. 2. 3. 4. Extract the firmware file, set the folder to save firmware file to the root directory of TFTP server. Connect the PC with TFTP server and the GVR3550 to the same LAN. Open TFTP server and go to File menu->Configure->Security to set “Transmission Only”. Open TFTP server and set the update type to TFTP Transmission in Advanced Settings page of the GVR3550. 5. Set the firmware server path as the PC address, which is the TFTP server IP address. 6.
GVR3550 USER MANUAL FACTORY RESET There are many ways users could use to reset factory settings: Reset via local GUI, via Web page, via the reset button on the the back panel of the GVR3550. WARNING! Factory Reset will erase all the GVR3550 configuration information. Please back up all devices or print related info before making the following steps. If users lost all parameters or records, Grandstream will take no responsibility.
GVR3550 USER MANUAL EXPERIENCING GVR3550 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
GVR3550 USER MANUAL Bad tracks or damaged HDD line. Power shortage Unstable front video signal Poor heat dissipation, too much dust, poor running environment. The GVR3550 hardware failure 3. Undetected HDD after startup Unconnected HDD power cord Damaged HDD cable Incorrect jumpers. Damaged HDD Damaged SATA port on mainboard 4. No single channel/ Multi-channel/ video output Unmatched programs, please update the proper procedures Image brightness is 0, please restore the default settings.
GVR3550 USER MANUAL Incorrect PTZ settings Unmatched PTZ decoder with the GVR3550 protocol Unmatched PTZ decoder with the GVR3550 address When it refers to multiple decoders, the far end of AB line of PTZ decoder should be added 120Ω to eliminate the reflection and impedance matching, otherwise it will cause unstable PTZ control. 9. Unable to login WEB Unable to install client or it can’t be displayed properly.
GVR3550 USER MANUAL Incorrect alarm input signal Two circuits having been connected to one alarm simultaneously 15. Unable to control the GVR3550 via remote control Remote control distance is too far or the control angle is far too partial. Run-down batteries Damaged control/front panel 16. Insufficient record time Large stream caused by poor quality of the front camera, dirty camera Lens, backlight installation, unadjusted aperture lens. Insufficient HDD capacity Damaged HDD 17.
GVR3550 USER MANUAL multi-channel monitoring : Quad core CPU, discrete graphics, display adapters memory 256M or higher. MAINTENANCE The wet dust on the circuit board would cause short circuit thus influence GVR operation or cause damage, please regularly dusting the circuit board, connector and PC case with a brush at regular intervals. Please ensure stable grounding condition so as to avoid video and audio signal interference as well as being damaged by static electricity or induced voltage.
