Grandstream Networks, Inc.
GVC3200 User Guide Index CHANGE LOG......................................................................................................... 8 FIRMWARE VERSION 1.0.0.X.......................................................................................................................... 8 WELCOME................................................................................................................9 PRODUCT OVERVIEW..................................................................................
TRANSFER FILES WITH BLUETOOTH................................................................................................30 USING BLUETOOTH HEADSET............................................................................................................ 30 VPN SETTINGS................................................................................................................................................. 30 VLAN SETTINGS...........................................................................
DND (DO NOT DISTURB)................................................................................................................................45 MISSED CALL....................................................................................................................................................46 CALL FORWARD...............................................................................................................................................46 CONFERENCE...............................
BROWSER..........................................................................................................................................................73 CUSTOM APP ON HOME SCREEN.............................................................................................................. 73 UNINSTALL APPLICATION..............................................................................................................................73 GS MARKET.................................................
Table of Tables GVC3200 User Guide Table 1 GVC3200 Technical Specifications.........................................................................................................11 Table 2 GVC3200 Package List............................................................................................................................14 Table 3 GVC3200 Front Panel..............................................................................................................................
Table of Figures GVC3200 User Guide Figure 1 GVC3200 Front Panel............................................................................................................................ 15 Figure 2 GVC3200 Back Panel.............................................................................................................................15 Figure 3 GVC3200 Back Panel Connection Diagram.......................................................................................
Figure 40 Video Screen......................................................................................................................................... 70 Figure 41 Backup Screen...................................................................................................................................... 71 Figure 42 Auto Backup Screen.............................................................................................................................
CHANGE LOG This section documents significant changes from previous versions of GVC3200 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.X This is the initial version. Firmware Version 1.0.0.
WELCOME Thank you for purchasing Grandstream GVC3200 Android ™ Video Conferencing System. This User Guide describes the basic concept and tasks necessary to use and configure your GVC3200. This document covers the topics of conference environment setups, start conference and the relevant operations like conference reservation. To learn the advanced features and configurations, please visit http://www.grandstream.com to download the latest "GVC3200 Administration Guide".
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Runs Android ™ 4.4 and offers full access to all video conferencing apps in the Google Play Store (such as Skype™, Microsoft Lync™, Google Hangout™, etc.) Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD, or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android ™ video conferencing apps (e.g.
Remote Control Bluetooth remote control with multi-touch touchpad Auxiliary Ports 1x USB 2.0, SD, external speaker port, reset pin Graphic Display Graphic Display with 128x32 resolution Voice Codecs G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c (pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO) Video Codecs H.
universal power supply, network cable (1.5 meters), USB extension cable (5 meters), mounting kit, 3 HDMI cables (two 1.5 meter cables and one 5 meter cable), quick installation guide, brochure, GPL license Temperature and Humidity Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Noncondensing Compliance FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part 2.
INSTALLING GVC3200 EQUIPMENT PACKAGE CONTENT The GVC3200 package contains the following items: Table 2 GVC3200 Package List Name Number GVC3200 Main Case 1 External USB Speakerphone 1 Remote Control (No lithium battery) 1 12V Universal Power Adapter 1 Power Cable 1 1.5m Ethernet Cable 1 5m USB Extension Cable 1 3m HDMI Cable 2 1.
Figure 1 GVC3200 Front Panel Table 3 GVC3200 Front Panel NO. Name Explanation 1 Camera 1/3" 2 Megapixel CMOS 1920Hx1080V@30fps 70°(W)*- 6.
HDMI Input Interface Connect to HDMI input devices. Note: The HDMI input interface has higher priority than the VGA interface when both are connected. 3 HDMI Output Interface Connect to HDMI display devices. There are 3 HDMI output ports. And the interface marked with number "1" is the primary interface to output primary video. Please make sure to follow the port order when connecting HDMI port 1, 2 and 3. When there is only 1 HDMI output, it must use HDMI output 1.
USB Keyboard It can be used to help input characters when operating the GVC3200 besides remote control. For example, typing in username and password to log in Skype app installed on GVC3200. Optional Please connect the GVC3200 according to the following procedures: 1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on GVC3200 with HDMI cable. 2.
Figure 3 GVC3200 Back Panel Connection Diagram The following diagram shows multiple GVC3200s deployed with other VoIP/network devices for video conference and collaboration. Figure 4 Deploy Multiple GVC3200s with Other Devices Firmware Version 1.0.0.
GETTING TO KNOW GVC3200 REMOTE CONTROL Figure 5 GVC3200 Remote Control Table 6 GVC3200 Remote Control Keys Icon Name Explanation Input number 1-9 and letters. 1, 2, 3, 4… 9 Numeric Keys Camera PIP Mute/DND Presentation Firmware Version 1.0.0.X The letter input using numeric keys will not be displayed as letter but it can be used to search for contact in Call interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look for John if existed in GVC3200 contacts.
Dial/Add Contact Access the dial screen by default when GVC is in standby mode. Enter phone number and press the key to dial out. Access the invite screen to add members in a conference. Press the key to bring out the backstage conference. End Call/Remove Party from Conference Delete members in conference. Hang up the conference. Backspace Press the key to delete input characters. Navigation Keys: Up/Down/Left/Right Adjust cursor movement. Control PTZ movement in camera mode.
Zoom In Zoom in screen or adjust close focus. Zoom Out Zoom out screen or adjust distant focus. Slide on the trackpad to move the mouse cursor. Press the trackpad to confirm operations. Using two fingers to press on the trackpad and slide up/down for page up/down. Trackpad USING THE REMOTE CONTROL The remote control is connected to the GVC3200 via Bluetooth and it’s already pre-paired when the user receives the GVC3200 package. Before using the remote control, please make sure: 1.
PAIRING AND CONNECTING THE REMOTE CONTROL If the user happens to factory reset the GVC3200, the remote control will not be paired to the GVC3200 anymore. Or, if in any other instance that the remote control is not paired with the GVC3200 anymore, please follow the steps below to re-pair and connect the remote control to the GVC3200: 1. Connect a USB mouse or use the virtual remote control in the GVC3200 web UI to navigate in LCD screen->Settings->Network->Bluetooth. 2.
OLED SCREEN Table 7 GVC3200 OLED Screen Status Descriptions OLED Screen Status Descriptions Booting Display "BOOTING..." when the GVC3200 boots up. IP Display GVC3200 IP address. For example, IP: 192.168.40.5. Call Status Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed Call", "New Voicemail" and etc. Display "New Version, Pls Reboot" when a new firmware version is detected. Display "Upgrading" in the process of upgrading. Display failure reason when upgrade fails.
Icon Descriptions Icon Descriptions Icon Descriptions Missed Call Ongoing call Auto answer is enabled Ethernet is connected Ethernet is disconnected Trying to connect to the Ethernet PPPoE is connected PPPoE connection is failed PPPoE is disconnected VLAN is successfully configured VLAN is being configured Unread voicemail VPN is connected VPN connection is failed Using third party applications External Bluetooth device is connected Bluetooth is turned on but no external Bluetooth devi
Figure 7 GVC3200 English Input Method - Capslock NUMBERS AND SYMBOLS To input number and symbols, tap on on on the default keyboard to switch to numbers/symbols. Tap for more numbers/symbols. Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers HOME SCREEN GVC3200 Home screen displays the icons for users to easily access applications, camera, schedule, call, contacts, settings and custom applications.
Figure 10 GVC3200 Home Screen Firmware Version 1.0.0.
CONNECTING TO NETWORK AND DEVICES The GVC3200 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, including USB, SD card and Bluetooth device. For first-time users, please connect to USB mouse for configuration on device, or log in the GVC3200 web UI to use the virtual remote configuration. For more information about using web UI, please refer to the GVC3200 Administration Guide in www.grandstream.com .
Figure 11 GVC3200 Add Wi-Fi Screen TURNING WI-FI ON OR OFF Once Wi-Fi is turned on, GVC3200 will automatically start the scanning within the range. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password information to connect to the selected Wi-Fi network. Follow the steps below for static IP usage in Wi-Fi environment: 1.
2. Press button on the remote control and select "Search for devices"; 3. The GVC3200 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth device shows up in the result, tap on it to start pairing. 4. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to the device's documentation or other procedures to obtain the passcode.
2. On the LCD display device, go to Settings->Network->Bluetooth. 3. Select and click "Search for devices". 4. On the remote control you would like to pair with the GVC3200, press "OK" and digit 5 keys at the same time for about 5 seconds. 5. The pairing and connection process will be initiated and finished a few seconds. Please do not press any keys on the remote control or switch screens during this process to avoid connection failure.
Figure 14 GVC3200 Add VPN Files Screen 3. Fill in parameters and save, go back to VPN page, you will find the new VPN file you just added; 4. Tap on the VPN file to open the validation page as shown below; Figure 15 GVC3200 VPN Validation Screen 5. Fill in correct username and password to connect to VPN. If the GVC3200 is connected to VPN successfully, icon will be shown in the top status bar; if the connection is failed, a prompt box will pop up to remind users whether to connect again.
icon displays in the top status bar, please check whether your VPN configuration is correct. Table 10 GVC3200 VPN File Parameters Parameters Descriptions Name Fill in your company address or the server you are connecting to. Type Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA or IPSec Hybrid RSA. Server Address Fill in the server URL or IP address. PPP Encryption (MPPE) Show Advanced Options DNS Search Domains Define whether to use PPP encryption.
Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48. Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48; 802.1X MODE Access GVC3200 home screen, go to Applications ->Settings ->Network->802.1X Mode. By default 802.1X is disabled. Selecting 802.
CAMERA Users could set preset, configure camera parameters, start recording and make screenshots on camera screen. There are 3 ways to access camera screen: Click on Press key Select icon on home screen. on the remote control. on home screen to access Applications. Then click on .
Figure 17 GVC3200 Add Preset Screen 2. Select the preset window and press the blue shortcut key on the remote control to access the editing screen. 3. Adjust camera position and zoom in/zoom out using the remote control. 4. On the remote control, press the "OK" key to save the preset, or press Back key 5. To edit the existing preset, press the blue shortcut key on the remote control to access the editing to cancel. screen to edit.
Figure 18 GVC3200 Camera Parameters Setting Screen Table 14 GVC3200 Camera Parameters Parameters Descriptions Picture Mode The GVC3200 has 4 built-in mode as well as "Manual" for customization. When set to "Manual", press the "OK" key to access each setting to configure sharpness, contrast, saturation and brightness. Sharpness: Higher sharpness brings higher screen clarity. The object displayed on the screen has more sharpen edge. Contrast: Higher value brings more distinct color contrast.
Blue Shortcut Key (AF) Firmware Version 1.0.0.X Auto focus.
PERIPHERAL EXTERNAL USB DEVICE The GVC3200 USB interface could be connected to a USB mouse, a USB keyboard, or a USB storage device. USING USB MOUSE/KEYBOARD When a USB mouse is plugged into the GVC3200, users could see the cursor on the screen, move the cursor to perform operations. When a USB keyboard is plugged into the GVC3200, use the remote control to navigate to an input interface and click on the keys on the keyboard to check if it is installed successfully.
MICROPHONE AND SPEAKER GVC3200 is equipped with a built-in microphone; alternatively, you can connect external microphone arrays or other audio devices to the GVC3200 as audio input sources. Before using the GVC3200, connect the required audio input devices to the GVC3200 and set audio input parameters. The GVC3200 supports one speaker output.
MAKING PHONE CALLS ACCOUNT The GVC3200 supports up to 9-way video conference, please register the account to the server before making calls. The following figure shows the accounts are successfully registered (account icon is green). This displays on the left side of the top status bar in your LCD display device. Figure 19 GVC3200 SIP Account DIAL SCREEN Once the account is successfully registered, users could use one of the following 3 ways to bring up dial screen to start making calls.
Figure 20 GVC3200 Call Screen Press the red shortcut key on the remote control to bring up call mode setting screen, set call mode to Call, Paging or IP call; Press the yellow shortcut key to set call type to Audio or Video; Press the blue shortcut key to switch to BlueJeans or SIP Call. Click on "Cancel" icon on screen or press key on the remote control to cancel the call. DIALING A NUMBER DIRECTLY 1. Open the dial screen. 2.
DIALING A NUMBER VIA CALL HISTORY 1. On the LCD display device, access Applications on home screen and access call history by selecting icon 2. ; The LCD will display all call history types. Navigate in the call history list by selecting the call history category. Select the call history entry you would like to dial out; 3. Press on the remote control to dial out. DIRECT IP CALL Direct IP Call allows GVC3200 and another VoIP device to talk to each other in an ad-hoc fashion without a SIP proxy.
5. Press on the remote control to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the device is in idle and there is an incoming video call, the device will show the call screen as below. Select “Video Answer” to answer the call with both video and audio, “Audio Answer” to answer the call with audio only, or "End" to reject the call using the remote control navigation keys.
