Figure 25: GVC3202 Call Details Screen ENABLING DND DURING CONFERENCE When DND is enabled during conference, the new incoming calls will be blocked. On the conference screen, use GVC3202 remote control to click on MORE button The icon and select "DND". will be displayed on conference screen if the device is set to DND mode. To disable DND, select DND mode again and press "OK" key to cancel it.
CONFERENCE LOCK Users could lock/unlock the scheduled conference. Once it is locked, the other incoming calls will not be able to join the conference. The locked scheduled conference will display icon on the screen. OPEN DTMF Users can dial DTMF during a conference. 1. On GVC3202 remote control, press the red shortcut key, or click on MORE button ->select "Open DTMF" on the conference screen to bring up the DTMF input screen. 2. Press the digital keys on the remote control to input DTMF.
Figure 26: GVC3202 Call Screen->More->PIN Code 2. Enter the PIN Code to lock the conference call. If it’s empty, the conference call is not locked. Click on OK to confirm. Figure 27: Enter PIN Code to Lock Conference 3. Now the conference call is locked. If someone wants to join the conference call by calling this Firmware Version 1.0.0.
GVC3202, the same PIN code will be required to be entered before the call goes through. Here is an example on how to use PIN code to enter the locked conference call: 1. Make a video call to the GVC3202 that has locks the conference call from another GVC3202. 2. The GVC3202 caller will show a video windows with voice prompt asking for PIN code. 3. On the GVC3202 caller’s call screen bottom menu, select MORE->Open DTMF. Then input the DTMF with PIN code followed by #.
-------------------------------------------------------------------------------------------------------------------------------------------- Note: When the call is mixed, GVC3202 and the remote party using the app can see video from all parties. The remote SIP party can only see video from GVC3202. All parties can hear each other.
END CONFERENCE To end the conference, tap on END button or press key on GVC3202 remote control to disconnect from the conference. If GVC3202 is the conference host, ending the conference will disconnect all the members from the conference. If the conference member hangs up the call, it will be disconnected from the conference, but other parties in the conference will stay in the conference.
------------------------------------------------------------------------------------------------------------------------------- Note: Conferences that have been held in the past will not be displayed in the schedule screen. -------------------------------------------------------------------------------------------------------------------------------------------- VIEW CONFERENCE DETAILS Users could view scheduled conference details after the current time.
Figure 32: GVC3202 Add Conference Screen 3. Fill in conference name, members, start time, conference duration and etc. 4. Press the yellow shortcut key on the remote control to save the scheduled conference. Table 16: GVC3202 Add Conference Parameters Parameters Descriptions Title It is used to set the conference name to identify this conference. Members Click on button to access the Add Member screen. Users can add one member or a group of members.
PIN Code Configure PIN code for the conference. It can be number 0 – 9 and up to 10 digits can be configured as PIN code. Repeat Users could select repeat conditions for the scheduled conference. The repeat condition options are: One-time event Daily Every Weekday (Mon-Fri) Weekly Monthly (by week) Monthly (by day) Yearly Custom EDIT SCHEDULED CONFERENCE Follow the steps below to edit scheduled conference: 1.
VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the web UI->Settings->Account->General Settings to configure the access number for the voicemail. Follow the steps below to access voicemail: 1. Access the dial screen and input voicemail access number. 2. Press on GVC3202 remote control, or click on button on the call screen to dial into the voicemail box. 3.
ADDITIONAL FUNCTIONS GVC REMOTE CLIENT APPLICATION Besides using GVC3202 Bluetooth remote control in the package, users could also download the Grandstream GVC Remote Client application, and install it on an Android device. GVC3202 remote control application is used via Bluetooth protocol. Follow the steps below to install the remote control application: 1. Download the GVC Remote app for GVC3202 from GS Market, and install it on your Android device. 2.
Tap on button Tap on button tap on to go back to home screen as the figure in the middle shows above. to bring up navigation panel and digital keyboard as the right figure shows above, again to hide the keyboard. BLUE JEANS GVC3202 has built-in Blue Jeans access for users to dial Blue Jeans calls. Follow the steps below: 1. On the LCD dial screen, press the blue shortcut key on GVC3202 remote control to switch call mode from SIP Call to Blue Jeans Call. 2.
APPLICATIONS GVC3202 provides built-in applications such as Contacts, Call History, File Manager, Browser and etc. Users could also download the apps from GS market or Google Play Store to install on GVC3202. CONTACTS GVC3202 Contacts app helps users to easily store and manage phone numbers and contacts information. Users can add contacts on GVC3202 or import contacts from external devices as well as download from a server.
Select the contact, and press on GVC3202 remote control or click on button to dial the contact users would like to call. Delete Press the red shortcut key on the remote control to delete contacts. Edit Press the yellow shortcut key on the remote control to edit contacts. Add Press the blue shortcut key on the remote control to access New Contact screen, fill in contact information and press the yellow shortcut key on the remote control to save it.
BATCH IMPORT CONTACTS Import function allows users to batch import contacts. The phonebook with compatible format needs to be saved to the storage devices like SD card/USB flash drive and plugged into GVC3202. 1. Press the MENU key on Contacts screen, and select "Import" to access Import Contacts screen. Figure 37: GVC3202 Import Contacts Screen 2. Configure parameters and select the path to save the imported file. 3. Press the yellow shortcut key to save the contact information.
Select The File Select file from storage device plugged into GVC3202. DOWNLOAD CONTACT GVC3202 supports downloading phonebook from the file server to batch add contacts. The default file name that GVC3202 looks for is "phonebook.xml". The phonebook XML file should be placed under the file server directory for GVC3202 to retrieve. GVC3202 supports vcard/xml/csv file format. 1. On the Contacts screen, tap on the MENU key and select "Download" to bring up the Download Contacts screen.
Replace Duplicate Entries If it is enabled, when the phonebook file is imported to GVC3202, the duplicated entries will be removed. If it is disabled, both the old contacts and new contacts will be kept in GVC3202. Download Mode Select the phonebook download mode from TFTP, HTTP or HTTPS. File Encoding Select the encoding format for the XML contact file. Time Intervals Configure the time interval to download XML contact file.
EXPORT CONTACTS GVC3202 supports exporting phonebook as vcard/xml/csv files, and save the files to other external storage devices. 1. Press the MENU key on Contacts screen to bring up the Export Contacts screen. Figure 39: GVC3202 Export Contacts Screen 2. Configure parameters as shown in table below and select the directory to save the exported file. 3. Press the yellow shortcut key to export the file.
Figure 40: GVC3202 Groups Screen Call Press on GVC3202 remote control to call the first 8 members in a group to initiate a conference. Rename (red shortcut key) It is used to rename a group. Delete (yellow shortcut key) It is used to delete a group. Add (blue shortcut key) It is used to add a group. ADD NEW GROUP 1. Select Groups tab in Contacts screen. 2. Press the blue shortcut key on GVC3202 remote control to bring up the screen below: Firmware Version 1.0.0.
Figure 41: GVC3202 Add Group Screen 3. Input a group name and tap on "OK" to add a new group. 4. Go to Contacts Screen to find the group you just added and access it. 5. Press the red shortcut key on the remote control to access Groups editing screen. 6. Select the contacts users would to add to this group. 7. Press the blue shortcut key on GVC3202 remote control to save the operations. DELETE GROUP Follow the steps below to delete groups. 1. Select Groups on Contacts screen. 2.
Figure 42: LDAP Contacts Interface LDAP SETTINGS Before starting using LDAP on GVC3202, the users must configure the LDAP settings first. Press the Blue shortcut key on the GVC3202 remote control to access LDAP settings, or the users can configure it under GVC3202 web UI->Contacts->LDAP page. Table 20: GVC3202 LDAP Settings Parameters Connection Mode It is used to select which protocol will be used for LDAP searching, LDAP or LDAPS.
Password It is used to configure the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. LDAP Name Attributes It is used to configure the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes.
Max Hits It is used to configure the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. Search Timeout (ms) It is used to configure the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 4000 seconds. LDAP Lookup When Dialing It is used to set if allow the phone system to do the LDAP number searching when making outgoing calls.
Figure 43: LDAP Settings Example in Web UI Firmware Version 1.0.0.
SEARCH LDAP CONTACTS After configuring LDAP settings, the users could search contacts in LDAP Contacts main interface. In the following example, the users could enter number or name in the Search field. The LDAP result will be displayed dynamically when the key word is entered. Figure 44: Search LDAP Contacts If the user presses the Green Call button on the GVC3202 remote control, the GVC3202 will initiate a call to this contact.
Figure 45: Add LDAP Search Result to Local Contacts Batch Add Press the yellow shortcut key on the GVC3202 remote control, then select the checkbox for multiple search results to be added into local contacts. Press the yellow shortcut key again and the following prompt will pop up. Click on OK to confirm Batch Add. Figure 46: Batch Add LDAP Search Results to Local Contacts Firmware Version 1.0.0.
CALL HISTORY Call History provides users access to phone's recent call records. Users can view all records, or select different categories for incoming calls, outgoing calls, missed call and conference. To access Call History, go to Home screen->APPLICATIONS->select . Figure 47: GVC3202 Call History Screen Click on a record in the call history and press to dial out this number directly. Press "OK" key on GVC3202 remote control to view call details for this number. Firmware Version 1.0.0.
Figure 48: GVC3202 Call History Details -------------------------------------------------------------------------------------------------------------------------------------------- Note: Call history displays all Blue Jeans conference call histories as well. Press "OK" key or to dial out directly, and there is no need to input the password again. However, if the conference does not exist or the password has been changed, the re-dial will fail.
Figure 49: GVC3202 Add Contact Screen 5. Select existing contact or press the blue shortcut key on GVC3202 remote control to access edit screen. 6. Fill in contact information and press the yellow shortcut key on the remote control to save the contact. DELETE CALL HISTORY 1. Select the call history entry. 2. Press the yellow shortcut key on GVC3202 remote control to bring up the dialog box. 3. Confirm to delete. CONFERENCE SCHEDULE VIA CALL HISTORY 1.
COPY FILE To copy the file from GVC3202 to USB/SD storage device: 1. Insert USB/SD storage device into USB port on GVC3202. It will take a few seconds for GVC3202 to prepare the connection. 2. The USB storage icon will show up on the status bar. 3. Go to Home screen->Applications->File Manager. 4. Open the target folder. 5. Press the yellow shortcut key and select the file. 6. Press the blue shortcut key to copy file and press 7.
RENAME FILE 1. Go to Home screen->Applications->File Manager. 2. Open the target folder. 3. Press the yellow shortcut key and select the file. 4. Press MENU key on GVC3202 remote control and select "Rename". 5. Input the new file name in the pop out dialog and press "OK" key to save. Press on GVC3202 remote control to cancel the operation. RECORDING GVC3202 recording application is used for the storage of call recording files in video conferencing.
-------------------------------------------------------------------------------------------------------------------------------------------- Note: The locked files can't be deleted or overwritten, and cannot be shown in the third party application, but can be viewed in GVC3202 video application.
each parameter for automatic backup. Figure 52: GVC3202 Automatic Backup Screen RESTORE BACKUP DATA Select one backup data and press "OK" key to access restore screen, select data and press the blue shortcut key to restore the backup data. Figure 53: GVC3202 Restore Backup Data Screen Firmware Version 1.0.0.
SET BACKUP PATH Press the MENU key and select "Settings" on backup screen to access settings screen, set backup path and go back to save automatically. -------------------------------------------------------------------------------------------------------------------------------------------- Note: Insert SD card or USB flash drive to the GVC3202 before configuring backup path.
BROWSER Users could browse web page, view news and watch video via the built-in GVC3202 Browser. On home screen, select Application->Browser . Slide up or down with slide gesture to scroll the screen. Zoom in/out the page via zoom gesture. Press the MENU key to open the menu bar for more operations. CUSTOM APP ON HOME SCREEN Users could add one app to the home screen for easy access. GVC3202 only supports custom one app on home screen. The new app will overwrite the older one.
GS MARKET GVC3202 provides access to apps directly via built-in GS market. Users could download the apps from the market and install to GVC3202. SEARCH APPS On GVC3202 Home screen, click on Applications->GS Market . Users could view the apps by category, or input key words and click on SEARCH icon to search the app. Figure 55: GVC3202 GS Market DOWNLOAD AND INSTALL APPS Users could see that if the app has been installed or downloaded by pressing the blue shortcut key.
UPDATE APPS GVC3202 will detect to update automatically if there is new version available for the installed apps when the network connection is normal. Users can view the relevant information, and update apps on the Installed screen. Firmware Version 1.0.0.
IPVIDEOTALK The GVC3202 has a built-in IPVideoTalk account that requires the user to activate it before using it. The IPVideoTalk application provides an interface for the user to manage this service on the GVC3202, e.g., view enterprise directory, check and reply notices from IPVideoTalk server as well as change IPVideoTalk settings. The user can access IPVideoTalk application from LCD->Applications->IPVideoTalk .
Figure 57: IPVideoTalk Application->Enterprise Directory In the Enterprise Directory, the users can view account status: online - Select an entry in the directory and press the Green Call button , offline - . on the GVC3202 remote control to call this contact. Press the red shortcut key on the GVC3202 remote control to refresh the directory. Press the yellow shortcut key on the GVC3202 remote control to search contacts in the directory.
Figure 58: IPVideoTalk Application->Enterprise Directory: Batch Call NOTICES In the IPVideoTalk application, any incoming messages from the server side will be displayed in “Notices”. In the following figure, “2” indicates the number of new message and “3” indicates the number of total messages. Figure 59: IPVideoTalk Application->Notices Click on “Notices” to access the messages. Use the navigations keys/OK keys on the GVC3202 remote Firmware Version 1.0.0.
control to select and read the messages. For the messages that requires user’s reply, a prompt will pop up for the users to make a selection. Figure 60: IPVideoTalk Application->Notices: Message Prompt If there are new incoming messages for the IPVideoTalk account, users will see indicator icon on the top status bar. Also on the upper right corner of the IPVideoTalk application icon in Application menu, users will see the number of new messages displayed.
SETTINGS In the IPVideoTalk application, click on “Settings” to configure “Account Active” and “Display Name” for the IPVideoTalk account on GVC3202. Figure 62: IPVideoTalk Account Settings Firmware Version 1.0.0.
GVC3202 WEB UI FEATURES GVC3202 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the application device through a Web browser such as Mozilla Firefox, Google Chrome and etc. ACCESSING GVC3202 WEB GUI The IP address of GVC3202 displays on OLED display screen on the front panel. To access GVC3202 Web GUI: 1. Connect the computer to the same network as GVC3202. 2. Make sure GVC3202 is turned on and shows its IP address on OLED display screen. 3.
6. Click "Login" to access the configurations on web UI. SAVING CHANGES When changing any setting on GVC3202 web UI, users need to submit them by pressing the SAVE button on the bottom of the page, and then, click the Apply button on the top of the page to apply the configuration changes. For those options with next to it on the Web page, users have to reboot GVC3202 to take effect. DEFINITIONS This section describes the 6 options on GVC3202 Web GUI.
Table 21: GVC3202 Web Access User Type Normal User Username user Default Password Accessible Web Pages 123 Administrator admin admin Call Contacts Device Control Status Settings: Network Settings, Peripheral, Security Settings Maintenance: Recording, Time & Language, Troubleshooting All pages TOOLBAR The web UI tool bar is on the upper right corner of the web UI page. Figure 64: GVC3202 Web UI Tool Bar DND It is used to turn on/off DND mode.
Figure 65: GVC3202 Web UI - Call MAKING A CALL Enter phone number in input box, and select call mode, tap on button call history entry in the list below and click on to dial out; or, select one to dial out. CONFERENCE CONTROL When making a new call, initiating a conference or receiving an incoming call, the conference screen will pop up as shown below. Firmware Version 1.0.0.
Figure 66: GVC3202 Web UI - Conference Status Click on the icon for “Conference Control”, users will see a list of control icons on the bottom which are also available in LCD call screen. Firmware Version 1.0.0.
Figure 67: GVC3202 Web UI - Conference Control CONTACTS PAGE This page lists Contacts, Schedule and Call History. CONTACTS Users could search/add/delete/edit contacts on web page. The operations will be synchronized and can be viewed from LCD as well. The web UI contacts page is as shown below. Firmware Version 1.0.0.
Figure 68: GVC3202 Web UI - Contacts Click on Click on “More” to open more options such as export, import and download contact. Select "Import" option and users will find import screen on the right. Refer to chapter BATCH next to the contact to dial the contact. IMPORT CONTACTS for more details. Select "Export" option and users will find export screen on the right. Refer to chapter EXPORT CONTACTS for more details.
GROUPS GVC3202 supports up 9-way video conference, including the GVC3202 itself. If there are more than 8 conference members, only the first 8 members in the group will be dialed. Figure 69: GVC3202 Web UI - Groups Click on Click on and users will find Add Group screen on the right. Select group members from existing contacts and save. Click on save. Click on the checkbox for “Delete” and users can select the groups to delete from GVC3202.
SCHEDULE Conference can be scheduled, edited and deleted from web UI. See figure below. Please refer to chapter SCHEDULE for more details for each option. Figure 70: GVC3202 Web Page - Schedule Click on and users will find Add Schedule screen on the right. Click on “Save” after configuring the schedule. Click on the schedule. Click on the checkbox for “Delete” and users can select the schedules to delete from GVC3202.
Figure 71: GVC3202 Web UI - Call History The call history details will be displayed on the right side when there is one entry selected. Users can also move the cursor to the call history time to add this call to schedule by clicking on immediately by clicking on , or dial out . DEVICE CONTROL PAGE VIDEO CONTROL Users could add preset and manipulate PTZ control on this page. Move the cursor to one configured preset to preview preset. Click one preset to apply the preset.
configurations. Figure 72: GVC3202 Web UI - Video Control AUDIO CONTROL Table 22: GVC3202 Web UI - Audio Control Parameters Parameters Descriptions Ringtone Volume Users can slide left or right to adjust ringtone volume. Media Volume Users can slide left or right to adjust media volume. Device Ringtone Select device ringtone from the dropdown list. Notification Ringtone Select device notification ringtone from the dropdown list. Firmware Version 1.0.0.
Select the audio device that the GVC3202 will use for audio input and output during call or playing media. The options are “Auto”, “Bluetooth”, “USB” and “HDMI”. Audio Device Auto GVC3202 will automatically detect whether any USB, Bluetooth or HDMI devices are connected. If only one of them is connected, it will be used as the audio device. If two or three are connected, the priority is “Bluetooth”>”USB”>”HDMI”. Bluetooth The Bluetooth audio device will be used for audio input and output.
Confirmation Tone: Users can configure confirmation tone which will be heard when the callee enables call recording function or when the SIP account fails to register. The default value: f1=350@-11,f2=440@-11,c=100/100-100/100-100/100. Call Waiting Tone: Users can configure call waiting tone when there is another incoming call during the call. The default value: f1=440@-13,c=300/2000-300/2000-0/0. Call-Waiting Tone Gain This configures the call-waiting tone gain.
FACTORY RESET Users could reset GVC3202 to factory settings via the following ways: Reset via local GUI, via Web page, via the reset hole on the back panel of GVC3202. Factory reset will delete configuration info and syslog info. -------------------------------------------------------------------------------------------------------------------------------------------Warning: 1. Factory reset will erase all GVC3202 configuration information.
RESET VIA WEB UI 1. Log in GVC3202 Web UI->Maintenance->Upgrade, the "Factory Reset" option is on the bottom of the page. Figure 74: GVC3202 Web UI - Factory Reset 2. Click the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device, and restore factory settings.
EXPERIENCING GVC3202 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
FCC&EU Compliance: The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. “ Hereby, (Grandstream Networks, Inc.), declares that this device (Model:GVC3202 ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.” This device complies with part 15 of the FCC Rules.
Radiation Exposure Statement: The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies with the FCC&CE RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.
