User's Manual Part 1

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Grandstream Networks, Inc.

GVC3202 Video Conferencing System for Android

User Guide

Summary of content (60 pages)

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Grandstream Networks, Inc.
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GVC3202 User Guide Index DOCUMENT PURPOSE.........................................................................................9 GNU GPL INFORMATION...................................................................................10 CHANGE LOG....................................................................................................... 11 FIRMWARE VERSION 1.0.0.X........................................................................................................................ 11 WELCOME..
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PAIRING GVC3202 WITH A BLUETOOTH DEVICE........................................................................... 34 CONNECTING TO A BLUETOOTH DEVICE........................................................................................34 USING BLUETOOTH REMOTE CONTROL......................................................................................... 35 TRANSFER FILES WITH BLUETOOTH................................................................................................
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CONFERENCE.................................................................................................................................................. 53 DEVICE LAYOUT.......................................................................................................................................53 INITIATING CONFERENCE.....................................................................................................................53 ANSWERING AN INCOMING CALL IN CONFERENCE....................
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CALL HISTORY..................................................................................................................................................86 ADD CONTACT FROM CALL HISTORY............................................................................................... 87 DELETE CALL HISTORY......................................................................................................................... 88 CONFERENCE SCHEDULE VIA CALL HISTORY...........................................
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CALL HISTORY........................................................................................................................................110 DEVICE CONTROL PAGE............................................................................................................................. 111 VIDEO CONTROL....................................................................................................................................111 AUDIO CONTROL.................................................
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Table of Tables GVC3202 User Guide Table 1 : GVC3202 Technical Specifications......................................................................................................... 15 Table 2 : GVC3202 Package List............................................................................................................................ 18 Table 3 : GVC3202 Front Panel...............................................................................................................................
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Table of Figures GVC3202 User Guide Figure 1 : GVC3202 Front Panel............................................................................................................................. 19 Figure 2 : GVC3202 Back Panel............................................................................................................................. 20 Figure 3 : GVC3202 Back Panel Connection Diagram........................................................................................
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Figure 41 : GVC3202 Add Group Screen.............................................................................................................. 79 Figure 42 : LDAP Contacts Interface...................................................................................................................... 80 Figure 43 : LDAP Settings Example in Web UI.....................................................................................................83 Figure 44 : Search LDAP Contacts..........................
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DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GVC3202. This document covers the topics of device installation, making basic conference calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GVC3202 Administration Guide". Firmware Version 1.0.0.
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GNU GPL INFORMATION GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.com/support/faq/gnu_gpl. Firmware Version 1.0.0.
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CHANGE LOG This section documents significant changes from previous versions of GVC3202 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.X  This is the initial version. Firmware Version 1.0.0.
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WELCOME Thank you for purchasing Grandstream GVC3202 AndroidTM Video Conferencing System. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3202. To learn the basic configuration and how to use GVC3202, please visit http://www.grandstream.com/support to download the latest "GVC3202 User Guide".
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-------------------------------------------------------------------------------------------------------------------------------------------Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with GVC3202 as it may cause damage to the products and void the manufacturer warranty.
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-------------------------------------------------------------------------------------------------------------------------------------------FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules.
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PRODUCT OVERVIEW FEATURE HIGHTLIGHTS  Supports any SIP platform and any Android app - and can bridge calls from AndroidTM apps into SIP conference  Proprietary, patent pending embedded MCU supports up to 2-way 1080p Full HD (or 3-way 720p HD, or 3-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android™ video conferencing apps (e.g.
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Video Input 1 x VGA/1 x HDMI with resolution up to 1080p Microphone/ Speaker External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending) Remote Control Bluetooth remote control with multi-touch touchpad Auxiliary Ports 1 x USB 2.0, SD, external speaker port, reset pin Graphic Display OLED with 128x32 resolution Voice Codecs G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.
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Multi-Language English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish, Chinese, Korean, Japanese, and more Upgrade/ Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file Power & Green Energy Efficiency Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A (60W) Package Content GVC3202 video conference system, external USB speaker/MIC, remote control, lens cover,
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INSTALLING GVC3202 EQUIPMENT PACKAGE CONTENT GVC3202 package contains the following items: Table 2: GVC3202 Package List Name Number GVC3202 Main Case 1 External USB Speakerphone 1 Remote Control (a pair of AAA batteries) 1 12V Universal Power Adapter with power cable 1 1.5m Ethernet Cable 1 5m USB Extension Cable 1 1.
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CONNECTING GVC3202 Figure 1: GVC3202 Front Panel Table 3: GVC3202 Front Panel NO. Name Explanation 1 Camera 1/3" 2 Megapixel CMOS 70°(W)*- 6.3°(T) field of view 2 Vertical Rotating Stent +/-23° tilt 3 Horizontal Rotating Platform +/-90° pan 4 LED Indicator Power on / Normal Running: Green Standby: Flash red Shutdown: Red Pressing any key on the remote control - Green light flashes once. 5 OLED Display Graphic display with 128x32 resolution shows device status. Firmware Version 1.0.0.
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Figure 2: GVC3202 Back Panel Table 4: GVC3202 Back Panel NO. 1 Name VGA Input Interface Explanation Connect to VGA input devices. Connect to HDMI input devices. 2 HDMI Input Interface Note: The HDMI input interface has higher priority than the VGA interface when both interfaces are connected. Connect to HDMI display devices. 3 HDMI Output Interfaces Firmware Version 1.0.0.X Note: There are 2 HDMI output ports. The interface marked with number "1" is the primary interface to output primary video.
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4 SD Card Slot Insert SD card to store call recordings and other necessary files. 5 External USB Speaker/MIC Jack Connect to external speakerphone. 6 USB Interface Connect to USB cable or USB storage device. 7 Network Interface Connect to LAN port. 8 Power Interface Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in.
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USB Keyboard Optional It can be used to help input characters when operating GVC3202 besides using remote control. For example, typing in username and password to log in Skype app installed on GVC3202. Please connect GVC3202 according to the following procedures: 1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on GVC3202 with HDMI cable. 2. (Optional) Connect the second video output devices to HDMI output interface 2 on GVC3202 with HDMI cable. 3.
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Figure 3: GVC3202 Back Panel Connection Diagram The following figure shows multiple GVC3202 devices deployed with other VoIP/network devices for video conference and collaboration. Figure 4: GVC3202 Deploy GVC3202 with Other Devices Firmware Version 1.0.0.
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GETTING TO KNOW GVC3202 REMOTE CONTROL REMOTE CONTROL KEYS AND TOUCHPAD Figure 5: GVC3202 Remote Control Table 6: GVC3202 Remote Control Keys Icon Name Explanation Input number 1-9 and letters. 1, 2, 3, 4…9 Digital Keys Camera PIP Firmware Version 1.0.0.X The letter input using digital keys will not be displayed as letter, but it can be used to search for contacts in Call interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look for John if it exists in GVC3202 contacts list.
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Mute/DND Presentation Send/Answer/Add Party Into Conference End Call/Remove Party From Conference Backspace Navigation Keys: Up/Down/Left/Right OK  Mute GVC3202 in conference.  Press the MUTE key to enable/disable DND mode when GVC3202 is in idle.  Enable/Disable presentation function to send presentation to all members in the conference.
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 Input * in input field.  Used as "." when dialing direct IP call. For example, 192.168.40.5.  Start/stop recording in camera control mode.  Start/stop recording in a call.  Input "#" in input field.  Used as ":" when dialing direct IP Cal e.g., 192.168.40.5:5060.  Input "#" on dialing screen to use it as REDIAL key.  Display call details on call screen during a call.
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CAPTURING SCREENSHOT USING THE REMOTE CONTROL To capture a screenshot on GVC3202, the users can press the red shortcut key key and blue shortcut at the same time for about 3 seconds. The screenshot picture will be saved in the internal storage of GVC3202. The users can access the screenshot in GVC3202 LCD menu->Applications->File Manager->Internal Storage->Pictures->Screenshot. Please note the screenshot captured here doesn’t have the image captured from the camera in the background.
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 Check in the checkbox or enable/disable an option  Bring up the drop-down list when clicking on a combo box  Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to input characters  Double left click on the soft keyboard can switch to "Always use upper case" in English input method.  Single click the right key of the USB mouse to exit the current displayed menu. It will go back to the previous menu without saving the configurations.
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Table 8: GVC3202 LED Indicator Status Descriptions LED Indicator Status Descriptions Solid Green Booting or the device is already booted up Flash Red Standby (Sleep Mode) Solid Red Shut down but powered on (power adapter is connected) Green Flashing once Key pressing on the remote control OFF Power off STATUS ICONS GVC3202 status icons are displayed on the right side of top status bar on GVC3202 LCD display device. The following table lists the main status icons used on GVC3202.
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USING THE ONSCREEN KEYBOARD ENGLISH KEYBOARD This is the default keyboard on GVC3202. GVC3202 English keyboard supports multiple languages input methods. Users could tap on to switch among different languages. See figure below. Figure 6: GVC3202 Soft Keyboard - English Input Method Tap on to switch CapsLock: Figure 7: GVC3202 English Input Method – Capslock NUMBERS AND SYMBOLS To input numbers and symbols, tap on button numbers/symbols. Tap on Firmware Version 1.0.0.
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Figure 8: GVC3202 Soft Keyboard - Symbols and Numbers Figure 9: GVC3202 Soft Keyboard - More Symbols and Numbers HOME SCREEN GVC3202 Home screen displays the icons for users to easily access applications, camera, schedule, call, contacts, settings and custom applications. Press the Left/Right keys on GVC3202 remote control to navigate. If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed.
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Figure 10: GVC3202 Home Screen Firmware Version 1.0.0.
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CONNECTING TO NETWORK AND DEVICES GVC3202 supports a variety of network connections (Ethernet) and device connections, including USB, SD card and Bluetooth devices. When the GVC3202 boots up for the first time, a setup wizard will guide the users to pair and connect the remote control to GVC3202 and get started with the basic configurations. ETHERNET If the user would like to use Ethernet connection for network access, please plug the Ethernet cable into the LAN port on the back of GVC3202.
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PAIRING GVC3202 WITH A BLUETOOTH DEVICE Before connecting GVC3202 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are manually unpaired. To pair Bluetooth device: 1. On the LCD display device, go to Settings->Network->Bluetooth. 2. Press 3. GVC3202 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth button on the remote control and select "Search for devices".
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Figure 12: GVC3202 Bluetooth - Paired Device If the connection is lost between the Bluetooth device and GVC3202, go to LCD menu->Settings>Network->Bluetooth and click on the device name under “Paired devices” again to reconnect. USING BLUETOOTH REMOTE CONTROL Users could use GVC3202 Bluetooth remote control that comes with GVC3202 packaging to control and configure GVC3202.
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press any keys on the remote control or switch screens during this process to avoid connection failure. -------------------------------------------------------------------------------------------------------------------------------------------- Note: 1. Please use the proprietary factory remote control that comes with the GVC3202. 2. GVC3202 could connect to multiple remote controls, but only one remote control at a time.
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Figure 13: GVC3202 Add VPN Files Screen 3. Fill in and save the configurations, go back to VPN page, you will find the new VPN file you just added. 4. Tap on the VPN file to open the validation page as shown below: Figure 14: GVC3202 VPN Validation Screen 5. Fill in correct username and password to connect to VPN. Firmware Version 1.0.0.
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If GVC3202 is connected to VPN successfully, icon will be shown in the top status bar; if the connection is failed, a prompt box will pop up to remind users whether to reconnect to VPN. If icon displays in the top status bar, please check whether if your VPN configuration is correct. Table 10: GVC3202 VPN File Parameters Parameters Descriptions Name Fill in your company address or the server you are connecting to.
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LLDP SETTINGS Access GVC3202 home screen, go to Applications->Settings->Network->LLDP to configure LLDP settings on GVC3202. Table 12: GVC3202 LLDP Configuration Parameters Parameters Descriptions LLDP Enable or disable LLDP. The default setting is disabled. Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The default value is 48.
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CAMERA Users could set preset, configure camera parameters, start recording and make screenshots on camera screen. There are 3 ways to access camera screen:  Click on  Press key  Select icon on home screen. on the remote control. on home screen to access Applications, then click on . GVC3202 camera screen has the following options:  Press recording button on the remote control to start or stop local recording.  Press the red shortcut button on the remote control to edit preset.
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PRESET ADD PRESET Users can create and save maximum of 24 camera presets, with each preset storing the camera position and focal length. Follow the steps below to add preset: 1. Access camera screen and press the red shortcut key on the remote control to access preset screen. Figure 16: GVC3202 Add Preset Screen 2. Select the preset window and press the blue shortcut key on the remote control to access the editing screen. 3. Adjust camera position and zoom in/zoom out using the remote control. 4.
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DELETE PRESET Access the preset editing screen, select preset and press the red shortcut key on GVC3202 remote control to delete it. APPLY PRESET If you have already set preset on camera, you can apply preset via one of the following two ways:  Access camera screen and press the digital keys on the remote control to adjust camera to the preset.  Access preset screen and press the digital keys to switch to the corresponding preset, press the yellow shortcut key to apply.
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Table 14: GVC3202 Camera Parameters Parameters Descriptions GVC3202 has 4 built-in modes as well as "Manual" for customization. When set to "Manual", press "OK" key to access each setting to configure sharpness, contrast, saturation, and brightness.  Sharpness: Higher sharpness brings higher screen clarity. The object displayed on the screen has more sharpen edge.  Contrast: Higher value brings more distinct color contrast.  Saturation: Higher value brings deeper color.
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PERIPHERAL EXTERNAL USB DEVICE GVC3202 USB interface could be connected with a USB mouse, a USB keyboard, or a USB storage device. USING USB MOUSE/KEYBOARD When a USB mouse is plugged into GVC3202, users could see the cursor on the screen, move the cursor to perform operations. When a USB keyboard is plugged into GVC3202, users could use GVC3202 remote control to navigate to an input interface, and click on the keys on the keyboard to check if it is installed successfully.
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-------------------------------------------------------------------------------------------------------------------------------------------- Note: The external SD card must be plugged in if the users would like to record calls and the recording files will be automatically saved in the external SD card. It is recommended to use an SD card with large capacity for call recording purpose.
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MAKING PHONE CALLS ACCOUNT GVC3202 comes with one IPVideoTalk account, supports one configurable SIP account registration and one Blue Jeans account. Please enable the IPVideoTalk account, or register SIP account to a SIP server before making calls. The following figure shows the SIP account is registered successfully (account icon is green). This displays on the left side of the top status bar on your LCD display device.
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Figure 19: GVC3202 Call Screen  Press the red shortcut key on GVC3202 remote control to bring up call mode setting screen, set call mode to Call, Paging or IP call.  Press the yellow shortcut key to set call type to Audio or Video.  Press the blue shortcut key to switch account among SIP account, IPVideoTalk account and Blue Jeans account.  Click on "Cancel" icon on the screen, or press key on the remote control to cancel the call. DIALING A NUMBER DIRECTLY 1. Open the dial screen. 2.
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-------------------------------------------------------------------------------------------------------------------------------------------- Note: 1. By default, GVC3202 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" in web GUI->SIP Account->Call page. 2. When entering initials or full spellings of a name that exists in the contact, this contact will show up in the dropdown list.
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DIRECT IP CALL Direct IP Call allows GVC3202 and another VoIP device to talk to each other in an ad-hoc fashion without a SIP proxy. Direct IP calls can be made if:  Both GVC3202 and VoIP phone have public IP addresses Or  Both GVC3202 and VoIP phone are under the same LAN / VPN using private or public IP addresses Or  NAT is disabled or GVC3202 NAT is disabled. Both devices can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
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5. Press on the remote control to dial out. ANSWERING A CALL When the device is in idle and there is an incoming video call, the device will show the call screen as below: Figure 20: GVC3202 Single Incoming Call Screen Select "Video Answer" to answer the call with both video and audio, "Audio Answer" to answer the call with audio only, or "End" to reject the call.
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Figure 21: GVC3202 New Incoming Call Screen Users could select "Audio" to answer with audio only, "Video" to answer with video and audio, or "End" to reject the call. -------------------------------------------------------------------------------------------------------------------------------------------- Note: By default, answering a call during an active call will automatically add this party into the conference.
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MUTE LOCAL AUDIO During an active call, press the MUTE button call. to mute the call, press the button again to unmute the CALL RECORDING During an active call, users could record the video to the external SD card plugged into GVC3202. Once recorded, users can view the recorded video in Recorder application, and download the video from web UI->Maintenance->Recording. For more details, please refer to the chapter RECORDING. 1. During an active call, press the recording key on the remote control.
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CALL FORWARD Call forward (Unconditional/No Answer/Busy/Time Based) can be set up from web GUI. Log in GVC3202 web GUI and go to Settings->SIP Account->Call page. For details, please refer to "GVC3202 Administration Guide". CONFERENCE DEVICE LAYOUT GVC3202 supports up to 9-way conference. GVC3202 can be the host to initiate a conference or join other conferences as a member. Users can connect 2 HDMI output devices for conference.
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 Log in GVC3202 web GUI and go to Settings->SIP Account->Call page, and set "Auto-answer" option to "Yes". All incoming calls will be answered automatically. If it is a video call, it will be answered with video as well.  If "Auto Answer" is set to “No”, users will need to select to answer with video manually, audio or reject the call using the remote control on the LCD prompt.  If the conference host answers the call, the caller will join into the current active conference.
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- The selected party will not hear other parties. - The video call with the selected party will turn into audio call only. If user clicks on this icon again, a video invitation will be sent to this party. The party has to accept the video request in order to see the video again. - Suspend video from the video party. Click on it again to resume video. Suspend. It is used to pause/resume conference. Once it is paused, GVC3202 will stop sending local video to the remote parties. Presentation.
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Table 15: GVC3202 Conference Member Status Descriptions Icons Descriptions The current line is in an audio call. The current line is in a video call. The current line is being muted. The current line is not connected. The operations toolbar on the bottom of the video conference screen will be hidden automatically if there is no operation in 5 seconds. Press any key to bring up the toolbar again.
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Figure 23: GVC3202 Conference Control Screen 1. Use Up/Down navigation keys on GVC3202 remote control to select conference member. 2. Use Left/Right navigation keys on GVC3202 remote control to make operations, press "OK" key to confirm the operation, press "OK" key again to cancel, e.g. tap on the icon will turn to to mute one member and , tap on it again to restore.
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-------------------------------------------------------------------------------------------------------------------------------------------- Note: 1. The new incoming call will be rejected if the conference is paused. 2. The presentation will be displayed normally when the conference is paused.
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-------------------------------------------------------------------------------------------------------------------------------------------- Note: 1. When both HDMI IN interface and VGA IN interface are connected, GVC3202 will only display the device connected to HDMI IN port. 2. Users could press PIP button on GVC3202 remote control to change video display layout.