Grandstream Networks, Inc.
COPYRIGHT ©2020 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
U.S. FCC Part 15 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
GNU GPL INFORMATION GSC3620/GSC3625 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. GSC362X Series User Manual Version 0.0.0.
Table of Contents DOCUMENT PURPOSE ................................................................................................. 9 CHANGE LOG .............................................................................................................. 10 Firmware Version 0.0.0.5 ........................................................................................................................ 10 WELCOME ..............................................................................................
System Settings....................................................................................................................................... 28 Date & Time Settings ........................................................................................................................... 28 Network Settings .................................................................................................................................. 29 Access Settings ...........................................
Table of Tables Table 1: GSC3620/GSC3625 Features in a Glance ................................................................................... 12 Table 2: GSC3620 Technical Specifications ............................................................................................... 12 Table 3: GSC3625 Technical Specifications ............................................................................................... 13 Table 3: Equipment Packaging – GSC3625...........................................
Figure 8: GS_Search tool............................................................................................................................ 24 Figure 9: GSC362X Login Page ................................................................................................................. 24 Figure 10: GSC3620/GSC3625 Web GUI .................................................................................................. 25 Figure 11: Live View ........................................................
DOCUMENT PURPOSE This document describes how to configure the GSC3620/GSC3625 via web UI menu to fully manipulate device's features. Please visit http://www.grandstream.com/support to download the latest “GSC362X User Manual”. This guide covers following topics: ▪ Product Overview ▪ Getting Started ▪ Hardware Installation ▪ GSC3620/GSC3625 Web GUI ▪ GSC362X Settings ▪ Experiencing the GSC3620/GSC3625 GSC362X Series User Manual Version 0.0.0.
CHANGE LOG This section documents significant changes from previous versions of user manual for GSC362X Series. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 0.0.0.5 • This is the initial version. GSC362X Series User Manual Version 0.0.0.
WELCOME Thank you for purchasing Grand stream’s GSC362X FHD IP Box and Dome Camera, the innovative powerful weatherproof Vari-focal and Auto-Focus camera. The GSC3620 is a ceiling-mounted fixed dome IP camera with a 3.6mm lens - making it an ideal device for wide-angle monitoring of nearby subjects in environments such as banks, hotels, retail stores, offices, warehouses, and building entrances. Meanwhile the GSC3625 is a wall-mounted IP Box camera with a 3.
PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GSC3620/GSC3625: Table 1: GSC3620/GSC3625 Features in a Glance GSC3620 GSC3625 • Motion detection • Vari-focal and Auto-Focus • Smart infrared technology for optimal white balance and exposure • Built-in PoE to power the device and provide a network connection • Alert notifications via outbound voice or video call & email screenshot • IP67-level weatherproof capability • Primary stream 1920x1080 and Se
Image Configuration Saturation, Brightness, Contrast, Sharpness, White Balance Focal Length 2.
Scanning System Progressive Image Configuration Saturation, Brightness, Contrast, Sharpness, White Balance Focal Length 2.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GSC3620/GSC3625. Equipment Packaging Table 4: Equipment Packaging – GSC3625 GSC3625 • 1x GSC3625 Main Case. • 1x Drill Template • 1x Hex Key • 1x Waterproof RJ45 Socket (5 pieces) • 4x Wall Anchors and Screws • 1x Quick Installation Guide. Figure 1: GSC3625 Package Content GSC362X Series User Manual Version 0.0.0.
Table 5: Equipment Packaging – GSC3620 GSC3620 • 1x GSC3620 Main Case. • 1x Drill Template • 2x Hex Keys • 1x Waterproof RJ45 Socket (5 pieces) • 3x Wall Anchors and Screws • 1x Quick Installation Guide. Figure 2: GSC3620 Package Content Note: Check the package before installation. If you find anything missing, contact your system administrator. GSC362X Series User Manual Version 0.0.0.
Powering and Connecting the GSC362X The GSC3620/GSC3625 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch, please refer to illustration below to do the wiring and connect the waterproof RJ45 socket: Option A (Recommended) 1. Based on T-568B (see diagram below) to install the RJ45 plug, tighten the connector using the provided waterproof socket. 2. Connect other end of the cable into a switch supporting Power over Ethernet. Figure 3: RJ45 plug installation Option B 1.
HARDWARE INSTALLATION Mounting GSC3620 Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on ceiling material. Step 2: Remove the top cover of the camera by turning it counterclockwise as shown in the figure below. Refer to the arrow and small notch on the machine body as shown below to align the machine cover.
Mounting GSC3625 Step 1: Use supplied drill template to drill holes in the wall Select appropriate anchors or screws based on wall material. Insert the anchors if necessary. Step 2: Step 3: Place the cable into the groove of camera mounting Use the provided hex key to lose the fix screw, base, mount the base at wall using provided rotate and adjust the camera to the appropriate screws as shown in below diagram. Leave the angle and position. connectors of cable dangling outside the cover.
GSC362X APPLICATION SCENARIOS GSC362X is very versatile infrared IP Camera, it can be used in a lot of scenarios. LAN without Internet For multi-room or a bigger space, multiple GSC362X might be required. User can establish a local area network using PoE switch. If remote access required, a router with internet access may add in. Equipment List: 1. Several GSC362X 2. Ethernet cables 3. Switch (Static IP required to configure to IP Cameras) 4.
LAN with Internet For multi-room or a bigger space, with Internet access and local video recording required, following list is recommended: Equipment List: 1. Several GSC362X 2. Ethernet cables 3. Switch (PoE Switch recommended) 4. Router 5. Broadband Internet Access (FiOS, Cable or DSL) 6. iPhone or Android phone. (Application like “IP Cam Viewer”) 7. VMS GSurf_Pro Remote Access (Optional) Figure 7: GSC362X working with Internet GSC362X Series User Manual Version 0.0.0.
Application Peripheral Connection Below is the illustration of GSC3620/GSC3625 peripheral connections for related application. Ceiling Speaker (Audio_In) External Microphone Two-way Audio & Video via Network Remote Peering Siren GXV3500 Decoder Grandstream Audio & Video Phones GXP21xx | GRP2600 | GXV33xx series Figure 8: Application Peripheral Connection for GSC3620/GSC3625 • • Audio Output and Input using 3.5mm interface must match below parameters: Audio Output 3.5mm Line-Out, 560Ω, 4.
GSC3620/GSC3625 WEB GUI Note the below requirement to access/configure the GSC362X: • Internet Browser like Firefox, Chrome, Microsoft Internet Explorer. • DHCP server enabled on the network. Two ways exist for Windows user to get access to the GSC362X: UPnP By default, the GSC362X has the UPnP feature turned ON. For customers using Windows network with UPnP turned on (most SOHO routers support UPnP), it is easy to access the GSC362X: 1. Find the “Network” icon on the windows Desktop. 2.
Figure 9: GS_Search tool 5. Double click on the detected device. The default browser (Chrome in this example) will open to display the camera’s login web interface. Figure 10: GSC362X Login Page o When clicking on the “Language” drop down, supported languages will be displayed. Click to select the related webpage display language. (Current firmware supports only English as default and simplified Chinese). GSC362X Series User Manual Version 0.0.0.
6. Username and password are required to login the camera to manage the device. The default username is “admin”; the default password is a random password printed in a sticker which can be found on the camera body or cable. o The default connection is via HTTPS. Once input the correct username and password, the device configuration webpage will be available. Web GUI Settings The GSC3620/GSC3625 embedded Web server responds to HTTP/HTTPS GET/POST requests.
Table 6: GSC3620/GSC3625 WEB GUI Sections Fields Description LiveView Access to live view stream page. Play the primary stream. Play the secondary stream. System Settings Access to “System Settings” page. Account Access to “Account” configuration page. Phone Settings Access to “Phone Settings” configuration page. Video & Audio Access to “Video & Audio settings” page. Settings Alarm Settings Access to “Alarm settings” page. Email & FTP Settings Access to “Email & FTP Settings” page.
GSC362X SETTINGS Live View Page This page allows users to view the live video of the GSC3620/GSC3625. Figure 12: Live View Two streams are available: • Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording • Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls Note: Make sure to download/Install the browser video plugin to have access to the Live View and video stream tools.
Table 5: GSC3620/GSC362 Auto-Focus Settings Description Fields Description Zoom+ ZoomFocus+ FocusOne Key Focus Initialize Lens Notes: • After adjusting the focal length of the lens or click “One Key Focus”, the device will automatically adjust the image definition (no other lens operation allowed during the auto-focus process). • Due to the scene limitation, the effect of “one key focus” may not always be satisfied.
Figure 14: Date & Time Page Table 7: Date & Time System Time Displays the current system time. Defines whether DHCP Option 42 should override NTP server or not. When Allow DHCP Option 42 to override NTP server enabled, DHCP Option 42 will override the NTP server if it is set up on the Sync PC Clicks to synchronize current time with the computer. Time Zone Selects from drop down menu the preferred time zone. Default is “Auto” Enable NTP Enables NTP to synchronize device time.
Figure 15: Basic Settings Page Table 8: Basic Settings IP Address Mode Selects DHCP or Static IP. Default DHCP. (Static recommended) IP Address Configures the Static IP of the GSC362X. Subnet Mask Configures the Associated Subnet Mask. Gateway Configures the Gateway IP address. DNS Address Type Specifies the DNS type used: Dynamic DNS or Static DNS. DNS Server 1 Configures DNS Server 1 IP address. DNS Server 2 Configures DNS Server 2 IP address.
Notes: • If the device is behind SOHO (Small Office Home Office) router with port forwarding configured for remote access, static IP should be used to avoid IP address changes after router reboot. • TCP port above 5000 is suggested to Port forward HTTP for remote access, due to some ISP would block port 80 for inbound traffic. For example, change the default HTTP port from 80 to 8088, to make sure the TCP port will not be blocked.
Allows 3rd party system integrator or developers to implement related application for users. By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GSC. Notes: MJPEG Authentication Mode 1- The MJPEG stream can be retrieved via the following URL HTML based ➔ http(s)://admin:password@IP_GSC3620:Port/jpeg/mjpeg.
Or with: https://IP_GSC3620:Port/anonymous/snapshot/view.jpg 2. To retrieve video stream via RTSP, users can use the following format: rtsp://IP_GSC3620:Port/X where X=0,4 for 1st, 2nd streams, respectively. Allows SSH access for remote secured configuration purposes (restart, Enable SSH SSH Port upgrade, provision...) Specifies the SSH port. Default setting is 22.
2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. 3. The browser will show MJPEG stream (720p). B. “Basic” MJPEG Authentication Mode: Please follow below steps in order to take a snapshot via HTTP commands: 1. In browser type in: http(s)://admin:password@IP_Address_GSC:Port/jpeg/mjpeg.html Example: https://admin:admin@192.168.5.157:443/jpeg/mjpeg.html 2. The browser will show MJPEG stream (720p).
Figure 19: User Management Page Table 10: User Management Old Password Old password must be entered to change new password. New Password Fill in the revised new password in this field. Confirm User Password Re-enter the new password for verification, must match. This option is highly recommended, as if the password is lost, you can Password Recovery Email Address recover it on the configured Email address.
Account The GSC362X supports 4 SIP accounts and 4 lines, this section covers the configuration of basic and advanced sip settings for each account. Account 1 - 4 This page allows the administrator to configure the SIP account basic and advanced settings for each SIP account: Figure 21: SIP Account Settings Page GSC362X Series User Manual Version 0.0.0.
Table 11: SIP Account Basic & Advanced Settings SIP Basic Settings This field indicates whether the account is active. Account Active Account Name Default setting is “Yes”. Configures the SIP account name used for identification. Configures the FQDN or IP of the SIP server from VoIP service provider or SIP Server local IPPBX. Configures the IP address or the domain name of the outbound proxy, media gateway, or session border controller.
Sets the local SIP port. Default setting is 5060 for Account 1, 5062 for Local SIP Port Account 2, 5064 for Account 3, 5066 for Account 4. Chooses the SIP transport protocol. UDP, TCP or TCP/TLS. SIP Transport Default setting is UDP. Select the Video stream to be used by the GSC362X when call is made Stream from this SIP Account. Default is Stream 2. Specifies the mechanism to transmit DTMF digits. There are 2 supported modes: • Enable DTMF RFC2833 sends DTMF with RTP packet.
In route: outbound proxy FQDN is placed in route header. This is used for the SIP Extension to notify the SIP server that the device is behind a Outbound Proxy Mode NAT/Firewall. Always sent to: SIP messages will always be sent to Outbound proxy. Not in route: remove the Route header from SIP requests. This option allows 3rd party Service Provider or Cloud Solution to monitor Enable RTCP the operation status of the GSC362X by using related SIP Calls. By default, it is disabled.
Phone Settings The phone settings allow users to configure the GSC362X phone settings and the White list for all the SIP accounts. Phone Settings This page allows users to configure the GSC362X phone settings. Figure 22: Phone Settings Page Table 12: Phone Settings Configures the STUN server FQDN or IP. If the device is behind a nonSTUN Server symmetric router, STUN server can help to penetrate & resolve NAT issues. Sets the local RTP port for media. Default setting is 5004.
Forces the GSC362X to use random ports for both SIP and RTP messages. This is usually necessary when multiple units are behind the Use Random Port same full cone NAT. The default setting is “Disabled” Note: This parameter must be set to “Disabled” for Direct IP Calling to work. Configures the auto on-hook timer (in seconds) for automatic Auto On-Hook Timer disconnecting the SIP call. Default setting is 300. Range between 0~65535.
Account [1-4] White List This page allows users to configure the white list per account, which is a phone number or extension list that can call the GSC362X. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 30 white phone numbers per SIP account.
Video Settings Figure 24: Video Settings Page Table 14: Video Settings Stream 1 Selects the videos codecs, the codecs supported are H.264, H.265 and Preferred Video Codec MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Profile Baseline, Main Profile and High Profile. And one profile for H.265: HEVC Main Resolution Specifies the resolution in pixels used at video image. Bit Rate(kbps) Selects the video bit rate or bandwidth used.
Stream 2 Selects the videos codecs, the codecs supported are H.264, H.265 and Preferred Video Codec MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Profile Baseline, Main Profile and High Profile. And one profile for H.265: HECV Main Resolution Specifies the resolution in pixels used at video image. Bit Rate(kbps) Selects the video bit rate or bandwidth used. Frame Rate(fps) Selects the maximum frame rate used (more data if big frame used).
Figure 25: OSD Settings Page Table 15: OSD Settings Display Time When checked, time will be displayed inside the video image. When checked, inputted text on “OSD Test” will be displayed on the video Display Text image. OSD Text Input a text (to identify the GSC362X) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. OSD Text Position Show the text position on the screen. CMOS Settings This page configures the CMOS parameters for different scenarios.
Table 16: CMOS Settings Pull down to choose “Normal, Low Light, WDR” for different light condition. Mode Default “Normal”. Select correct light condition for the scene monitored: Outdoor, Indoor 50Hz Power Frequency power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, etc.). Camera Shutter Speed.
Privacy Masks This page allows users to configure privacy masks up to 4 different regions by selecting different regions requiring privacy mask as displayed on the following figure. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. Figure 28: Privacy Masks Configuration Page • Click “Start Edit” then long press and slide to identify a region • Select a preconfigured region then Click “Region Delete” to remove it.
Figure 29: Events Page Motion Detection Users can select a specific region to trigger the alarm using motion detection. Figure 30: Region Config Table 18: Motion Detection Region Config Configures the motion detection region. First click to access the Region Config menu and second click to quit. Clear Selected Region Selects a zone on the screen then click on “Clear” to delete the region. Sensitivity Specifies the region sensitivity (value between 0-100%).
Alarm Schedule Settings This page specifies the configuration of Alarm Schedule. Note: Schedule must be configured first to allow the alarm to take the related action. Figure 31: Alarm Schedule GSC362X supports up to 10 alarm schedules to be configured, with time span specified by users. Users can View the schedule details by clicking or Edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format.
Figure 32: Edit Schedule Alarm Action Settings This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the Alarm Action can take effect. Figure 33: Alarm Action User can edit the alarm action by clicking button, the following window will popup. GSC362X Series User Manual Version 0.0.0.
Figure 34: Edit Alarm Action Table 19: Alarm Actions Upload to Alarm Center If selected, the GSurf will popup alarm window and sound alarm in the computer speaker. Audio Alarm to SIP Phone If selected, GSC362X will call pre-configured (video or audio) phone and Send Email If selected, an email with snapshot will be sent to the pre-configured email will play sound alarm. destination.
Table 20: Alarm Phone List Select the SIP Account to be used by the GSC362X when alarm out is Alarm Call Out Account triggered. Add or delete number from the phone alarm list. (When IP address is used Alarm Phone List 1-10 then the port needs to be appended, example: 192.168.1.12:5060). Once the event is triggered the GSC362X will call the first number, once time out is reached and no answer is returned from the first number, the GSC3620 will try the next number on the list and so on.
Alarm-To Email Specifies the 1st email address to receive the alarm email. Address 1 Alarm-To Email Specifies the 2nd email address to receive the alarm email. Address 2 SSL Check if the SMTP email server requires SSL. Notes: • Click “Save” to save the email configuration information. • Click “Email Test” after configuration, if settings are correct, a test email will send out and “E-mail test successfully” message on the top page will appear.
Figure 37: Picture Storage Settings Notes: • If the connection to the FTP server is successful, a “.txt” file containing a success message will be uploaded to the FTP server. And the following message will pop up on the Web GUI • Central Storage will store screenshots locally. Maintenance Settings This page shows the GSC362X Maintenance parameters. Upgrade This page contains the upgrade and provisioning parameters of the GSC362X. GSC362X Series User Manual Version 0.0.0.
Figure 38: Upgrade Page GSC362X Series User Manual Version 0.0.0.
Table 23: Upgrade Firmware Upgrade Via Selects the upgrade method (TFTP, HTTP, or HTTPS). Firmware Server Path Configures the IP address or the FQDN of the upgrade server. HTTP/HTTPS Username The username for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Enables your ITSP to lock configuration updates. If configured, only the Firmware File Prefix firmware file with the matching encrypted prefix will be downloaded and flashed into the phone.
Randomized Automatic Enable and define the start/End hours of the day and days of the week Upgrade where the GSC362X will randomly checking for update. Reboot & Reset This page allows user to reboot and reset the GSC362X. Figure 39: Reset & Reboot Page Table 24: Reset & Reboot Reboot When clicked, the GSC362X will restart (soft reboot). Reset Restore Factory Default Settings Debug Log This page allows user to configure SYSLOG to collect information to help troubleshooting issues with GSC362X.
Figure 41: Data Maintenance Page Notes: • Click on • Users can either select to include all the passwords (SIP, FTP, Remotes access…) on the to save the GSC362X configuration in a predefined directory. configuration files exported or not including the passwords as displayed on the previous figure. Event Notification This page allows users to configure the event notification details that will be used by GSC362X to communicate to an HTTP server to log the events.
Table 25 : Log Manager Settings Enable Event Notification Enables Event Notification feature Choose which protocol will be used to connect to the logs server Via Type (HTTP or HTTPs). HTTP/HTTPS Server Enter the IP address of domain name for the logs server.
In order to upload your Trusted CA certificate, you may proceed as follows: - Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”. Figure 44: Trusted CA Certificates • Users could press to delete one of the files.
Figure 46: System Info Page System Info This page displays information such as the product model, the hardware version, firmware… Figure 47: System Info Page GSC362X Series User Manual Version 0.0.0.
Table 26: System Info Product Model Displays the Product Model. Hardware Version Displays the Hardware Version. Part Number Displays the Part Number. Boot Version Displays the Boot Version. Core Version Displays the Core Version. Base Version Displays the Base Version. Prog Version Displays the Prog Version. System Up Time Displays the time since the first boot of the GSC362X.
EXPERIENCING THE GSC3620/GSC3625 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
