Grandstream Networks, Inc.
COPYRIGHT ©2020 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
FCC Caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
GNU GPL INFORMATION GSC3610/GSC3615 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/GSC36XX_gpl.zip GSC36XX Series User Manual Version 1.0.1.
Table of Contents DOCUMENT PURPOSE ................................................................................................. 9 CHANGE LOG .............................................................................................................. 10 Firmware Version 1.0.1.3......................................................................................................................... 10 WELCOME ..............................................................................................
Account .................................................................................................................................................... 31 Account 1 - 4 ........................................................................................................................................ 31 Phone Settings ........................................................................................................................................ 35 Phone Settings.............................
Table of Tables Table 1: GSC3610/GSC3615 Features in a Glance ................................................................................... 12 Table 2: GSC3610/GSC3615 Technical Specifications............................................................................... 12 Table 3: Equipment Packaging ................................................................................................................... 14 Table 4: GSC3610/GSC3615 WEB GUI Sections .........................................
Figure 11: Date & Time Page ...................................................................................................................... 24 Figure 12: Basic Settings Page ................................................................................................................... 25 Figure 13: Access Settings Page ................................................................................................................ 26 Figure 14: MJPEG Authentication Mode ...........................
DOCUMENT PURPOSE This document describes how to configure the GSC3610/GSC3615 via web UI menu to fully manipulate device's features. Please visit http://www.grandstream.com/support to download the latest “GSC36XX User Manual”. This guide covers following topics: ▪ Product Overview ▪ Getting Started ▪ Hardware Installation ▪ GSC3610/GSC3615 Web GUI ▪ GSC36XX Settings ▪ Experiencing the GSC3610/GSC3615 GSC36XX Series User Manual Version 1.0.1.
CHANGE LOG This section documents significant changes from previous versions of user manual for GSC36XX Series. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.3 • This is the initial version. GSC36XX Series User Manual Version 1.0.1.
WELCOME Thank you for purchasing Grand stream’s GSC36XX FHD IP Box Camera, the innovative powerful weatherproof infrared next generation network camera. The GSC3610 is a ceiling-mounted fixed dome IP camera with a 3.6mm lens - making it an ideal device for wide-angle monitoring of nearby subjects in environments such as banks, hotels, retail stores, offices, warehouses, and building entrances. Meanwhile the GSC3615 is a wall-mounted bullet IP camera with a 3.
PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GSC3610/GSC3615: Table 1: GSC3610/GSC3615 Features in a Glance GSC3610 GSC3615 • Motion detection • Smart infrared technology for optimal white balance and exposure • Built-in PoE to power the device and provide a network connection • Alert notifications via outbound voice or video call & email screenshot • IP66-level weatherproof capability • Primary stream 1920x1080 and Secondary stream 640x480 • SIP
Scanning System Progressive Image Configuration Saturation/Brightness/Contrast/Sharpness, White Balance Focal Length Fixed 3.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GSC3610/GSC3615. Equipment Packaging Table 3: Equipment Packaging GSC3610/GSC3615 • 1x GSC3610/GSC3615 Main Case. • 1x Drill Template • 1x Hex Key • 1x Waterproof RJ45 Socket (5 pieces) • 3x Wall Anchors and Screws • 1x Quick Installation Guide.
Powering and Connecting the GSC36XX The GSC3610/GSC3615 can be powered either using the right PSU (DC12V, 1A) or using a PoE switch, please refer to illustration below to do the wiring and connect the waterproof RJ45 socket: Option A (Recommended) 1. Based on T-568B (see diagram below) to install the RJ45 plug, tighten the connector using the provided waterproof socket. 2. Connect other end of the cable into a switch supporting Power over Ethernet. Figure 2: RJ45 plug installation Option B 1.
HARDWARE INSTALLATION Mounting GSC3610 Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on ceiling material. Step 2: Remove the top cover of the camera by Step 4: Hold the body of camera and align to the turning it counterclockwise as shown in the figure notch as shown in the diagram, then push the body below.
Mounting GSC3615 Step 1: Use supplied drill template to drill holes at ceiling. Select appropriate anchors or screws based on ceiling material. Step 2: Step 3: Use the provided hex key to lose the fix Place the cable into the groove of camera mounting screw, rotate and adjust the camera to the base, mount the base at wall using provided appropriate angle and position. screws as shown in below diagram. Leave the connectors of cable dangling outside the cover.
GSC36XX APPLICATION SCENARIOS GSC36XX is very versatile infrared IP Camera, it can be used in a lot of scenarios. LAN without Internet For multi-room or a bigger space, multiple GSC36XX might be required. User can establish a local area network using PoE switch. If remote access required, a router with internet access may add in. Equipment List: 1. Several GSC36XX 2. Ethernet cables 3. Switch (Static IP required to configure to IP Cameras) 4.
LAN with Internet For multi-room or a bigger space, with Internet access and local video recording required, following list is recommended: Equipment List: 1. Several GSC36XX 2. Ethernet cables 3. Switch (PoE Switch recommended) 4. Router 5. Broadband Internet Access (FiOS, Cable or DSL) 6. iPhone or Android phone. (Application like “IP Cam Viewer”) 7. VMS GSurf_Pro Remote Access (Optional) Figure 6: GSC36XX working with Internet GSC36XX Series User Manual Version 1.0.1.
GSC3610/GSC3615 Web GUI Note the below requirement to access/configure the GSC36XX: • Internet Browser like Firefox, Chrome, Microsoft Internet Explorer or Edge. • DHCP server enabled on the network. Double check the requirements then follow the below steps to access the GSC36XX WEB configuration page: 1. Download and install GS_Search tool from the link below: http://www.grandstream.com/products/tools/surveillance/GS_Search.zip 2. Run the Grandstream GS_Search tool. 3.
o When clicking on the “Language” drop down, supported languages will be displayed. Click to select the related webpage display language. (Current firmware supports only English as default and simplified Chinese. 6. Access using Default Username “admin” and password “admin” Web GUI Settings The GSC3610/GSC3615 embedded Web server responds to HTTP/HTTPS GET/POST requests.
Table 4: GSC3610/GSC3615 WEB GUI Sections Fields Description LiveView Access to live view stream page. Play/Stop Live View Play the primary stream. Play the secondary stream. Zoom in/out Mute/Un-Mute Start/Stop Talking Capture a screenshot Start/Stop Recording Set up “Record Path” and “Capture Path” System Settings Access to “System Settings” page. Account Access to “Account” configuration page. Phone Settings Access to “Phone Settings” configuration page.
GSC36XX SETTINGS Live View Page This page allows users to view the live video of the GSC3610/GSC3615. Figure 10: Live View Two streams are available: • Primary video stream: 1920*1080 resolution, recommended for continuous full HD recording • Secondary video stream: 640*480 resolution, recommended for SIP/VoIP video calls Note: Make sure to download/Install the browser video plugin to have access to the Live View and video stream tools. GSC36XX Series User Manual Version 1.0.1.
System Settings This page allows users to configure date and time, network settings as well as access method to the GSC36XX and password for accessing the Web GUI. Date & Time Settings This page allows users to adjust system date and time. Figure 11: Date & Time Page Table 5: Date & Time System Time Displays the current system time. Defines whether DHCP Option 42 should override NTP server or not.
Figure 12: Basic Settings Page Table 6: Basic Settings IP Address Mode Selects DHCP or Static IP. Default DHCP. (Static recommended) IP Address Configures the Static IP of the GSC36XX. Subnet Mask Configures the Associated Subnet Mask. Gateway Configures the Gateway IP address. DNS Address Type Specifies the DNS type used: Dynamic DNS or Static DNS. DNS Server 1 Configures DNS Server 1 IP address. DNS Server 2 Configures DNS Server 2 IP address. Enable LLDP Layer 2 QoS 802.
Notes: • If the device is behind SOHO (Small Office Home Office) router with port forwarding configured for remote access, static IP should be used to avoid IP address changes after router reboot. • TCP port above 5000 is suggested to Port forward HTTP for remote access, due to some ISP would block port 80 for inbound traffic. For example, change the default HTTP port from 80 to 8088, to make sure the TCP port will not be blocked.
Table 7: Access Settings Web Access Mode Selects the access mode to the Web GUI either HTTP or HTTPS. Web Access Port Specifies the TCP port for Web Access, default 443. Allows 3rd party system integrator or developers to implement related application for users. By default, this feature is disabled and use more secured “Challenge+Response” mode. If enabled, user can send HTTP API with correct credentials to retrieve MJPEG video stream or JPEG snapshot from GSC.
1. When enabled, user can display the camera stream from without admin credentials using the following URL scheme: http(s)://GSC3610_IP:port/videoview.html 1. User can also retrieve a real-time snapshot without admin credentials using the following URL: Enable Anonymous LiveView http(s)://IP:port/anonymous/snapshot/view.html Or with: https://IP_GSC3610:Port/anonymous/snapshot/view.jpg 2.
A. “Challenge+Response” MJPEG Authentication Mode: In order to get live view stream using MJPEG stream over HTTP command on this mode, please fellow below steps: 1. In browser type in http(s)://IP_Address_GSC36XX:Port/jpeg/mjpeg.html Example: https://192.168.5.146/jpeg/mjpeg.html 2. The browser will pop up the window above asking for credentials, user needs to enter admin credential. 3. The browser will show MJPEG stream (720p). B.
User Management This page allows users to configure the password for administrator. Since this is a door system which must be a secure product, the use is only limited to administrator. Figure 16: User Management Page Table 8: User Management Old Password Old password must be entered to change new password. New Password Fill in the revised new password in this field. Confirm User Password Re-enter the new password for verification, must match.
Account The GSC36XX supports 4 SIP accounts and 4 lines, this section covers the configuration of basic and advanced sip settings for each account. Account 1 - 4 This page allows the administrator to configure the SIP account basic and advanced settings for each SIP account: Figure 18: SIP Account Settings Page GSC36XX Series User Manual Version 1.0.1.
Table 9: SIP Account Basic & Advanced Settings SIP Basic Settings Account Active Account Name SIP Server This field indicates whether the account is active. Default setting is “Yes”. Configures the SIP account name used for identification. Configures the FQDN or IP of the SIP server from VoIP service provider or local IPPBX. Configures the IP address or the domain name of the outbound proxy, media gateway, or session border controller.
Local SIP Port SIP Transport Sets the local SIP port. Default setting is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4. Chooses the SIP transport protocol. UDP, TCP or TCP/TLS. Default setting is UDP. Select the Video stream to be used by the GSC36XX when call is made Stream from this SIP Account. Default is Stream 2. Specifies the mechanism to transmit DTMF digits. There are 2 supported modes: • Enable DTMF RFC2833 sends DTMF with RTP packet.
The default setting is “Standard”. In route: outbound proxy FQDN is placed in route header. This is used for the SIP Extension to notify the SIP server that the device is behind a Outbound Proxy Mode NAT/Firewall. Always sent to: SIP messages will always be sent to Outbound proxy. Not in route: remove the Route header from SIP requests. This option allows 3rd party Service Provider or Cloud Solution to monitor Enable RTCP the operation status of the GSC36XX by using related SIP Calls.
Phone Settings The phone settings allow users to configure the GSC36XX phone settings and the White list for all the SIP accounts. Phone Settings This page allows users to configure the GSC36XX phone settings. Figure 19: Phone Settings Page Table 10: Phone Settings Configures the STUN server FQDN or IP. If the device is behind a nonSTUN Server symmetric router, STUN server can help to penetrate & resolve NAT issues. Local RTP Port Sets the local RTP port for media. Default setting is 5004.
Forces the GSC36XX to use random ports for both SIP and RTP messages. This is usually necessary when multiple units are behind the Use Random Port same full cone NAT. The default setting is “Disabled” Note: This parameter must be set to “Disabled” for Direct IP Calling to work. Configures the auto on-hook timer (in seconds) for automatic Auto On-Hook Timer disconnecting the SIP call. Default setting is 300. Range between 0~65535.
Account [1-4] White List This page allows users to configure the white list per account, which is a phone number or extension list that can call the GSC36XX. (The call will be automatically answered when calling from a phone set on the white list, and all other inbound calls will be blocked), the user can configure up to 30 white phone numbers per SIP account.
Video Settings Figure 21: Video Settings Page Table 12: Video Settings Stream 1 Preferred Video Codec Profile Selects the videos codecs, the codecs supported are H.264, H.265 and MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Baseline, Main Profile and High Profile. And one profile for H.265: Hevc Main Resolution Specifies the resolution in pixels used at video image. Bit Rate(kbps) Selects the video bit rate or bandwidth used.
Stream 2 Preferred Video Codec Selects the videos codecs, the codecs supported are H.264, H.265 and MJPEG. Default setting is H.264. Selects the H.264/H.265 profile. Three profiles are available for H.264: Profile Baseline, Main Profile and High Profile. And one profile for H.265: HECV Main Resolution Specifies the resolution in pixels used at video image. Bit Rate(kbps) Selects the video bit rate or bandwidth used. Frame Rate(fps) Selects the maximum frame rate used (more data if big frame used).
Figure 22: OSD Settings Page Table 13: OSD Settings Display Time Display Text When checked, time will be displayed inside the video image. When checked, inputted text on “OSD Test” will be displayed on the video image. OSD Text Input a text (to identify the GSC36XX) it will be shown on the screen. OSD Date/Time Position Show the Date/Time position on the screen. OSD Text Position Show the text position on the screen. CMOS Settings This page configures the CMOS parameters for different scenarios.
Table 14: CMOS Settings Mode Pull down to choose “Normal, Low Light, WDR” for different light condition. Default “Normal”. Select correct light condition for the scene monitored: Outdoor, Indoor 50Hz Power Frequency power frequency (Europe, China, etc.) or 60Hz power frequency (US, Japan, etc.). Shutter Speed Flip IR CUT Setting Daytime/Night Model Camera Shutter Speed.
Privacy Masks This page allows users to configure privacy masks up to 4 different regions by selecting different regions requiring privacy mask as displayed on the following figure. When privacy mask enabled, the video at related region will be masked by black color and no video displayed inside that mask. Figure 25: Privacy Masks Configuration Page • Click “Start Edit” then long press and slide to identify a region • Select a preconfigured region then Click “Region Delete” to remove it.
Motion Detection Users can select a specific region to trigger the alarm using motion detection. Figure 27: Region Config Table 16: Motion Detection Region Config Configures the motion detection region. First click to access the Region Config menu and second click to quit. Clear Selected Region Selects a zone on the screen then click on “Clear” to delete the region. Sensitivity Specifies the region sensitivity (value between 0-100%). Select Alarm Schedule Selects the alarm schedule.
Figure 28: Alarm Schedule GSC36XX supports up to 10 alarm schedules to be configured, with time span specified by users. Users can View the schedule details by clicking or Edit the alarm schedule by clicking button. Usually the 24 hours’ span is 00:00 ~ 23:59, which is 24 hours’ format. Note that it is possible to copy the configuration to different date during the schedule programming using the banner at the bottom. Figure 29: Edit Schedule GSC36XX Series User Manual Version 1.0.1.
Alarm Action Settings This page specifies the configuration of Profile used by the Alarm Actions. A Profile is required before the Alarm Action can take effect. Figure 30: Alarm Action User can edit the alarm action by clicking button, the following window will popup. Figure 31: Edit Alarm Action Table 17: Alarm Actions Upload to Alarm Center If selected, the Gsurf will popup alarm window and sound alarm in the computer speaker.
Alarm Phone List This page allows users to configure the Alarm Phone List, which are phone numbers or extensions list that the GSC36XX will call out when event is trigged. Figure 32: Alarm Phone List Table 18: Alarm Phone List Alarm Call Out Account Alarm Phone List 1-10 Select the SIP Account to be used by the GSC36XX when alarm out is triggered. Add or delete number from the phone alarm list. (When IP address is used then the port needs to be appended, example: 192.168.1.12:5060).
Figure 33: Email Settings - SMTP Page Table 19: Email Settings - SMTP SMTP Server Configures the SMTP Email Server IP or Domain Name. SMTP Server Port Specifies the Port number used by server to send email. From E-mail address Specifies email address of alarm email sending from, usually client email ID. Sender Email ID Specifies sender’s User ID or account ID in the email system used. Sender Email Specifies sender’s password of the email account.
FTP & Center Storage This page allows users to configure the FTP Settings in order to upload capture images. Table 20: Picture Storage Settings Storage Server Type FTP Server Selects whether to upload pictures to Central Storage or upload them to the FTP server. Configures the IP address of the FTP server when selected to upload images to. FTP Server Port Specifies the FTP address port. FTP Username Specifies the FTP server account name. FTP Password Specifies the FTP server password.
Upgrade This page contains the upgrade and provisioning parameters of the GSC36XX. Figure 35: Upgrade Page GSC36XX Series User Manual Version 1.0.1.
Table 21: Upgrade Firmware Upgrade Via Selects the upgrade method (TFTP, HTTP, or HTTPS). Firmware Server Path Configures the IP address or the FQDN of the upgrade server. HTTP/HTTPS Username The username for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Enables your ITSP to lock configuration updates. If configured, only the Firmware File Prefix firmware file with the matching encrypted prefix will be downloaded and flashed into the phone.
Randomized Automatic Enable and define the start/End hours of the day and days of the week Upgrade where the GSC36XX will randomly checking for update. Reboot & Reset This page allows user to reboot and reset the GSC36XX. Figure 36: Reset & Reboot Page Table 22: Reset & Reboot Reboot When clicked, the GSC36XX will restart (soft reboot). Reset Restore Factory Default Settings Debug Log This page allows user to configure SYSLOG to collect information to help troubleshooting issues with GSC36XX.
Figure 38: Data Maintenance Page Notes: • Click on to save the GSC36XX configuration in a predefined directory. • Users can either select to include all the passwords (SIP, FTP, Remotes access…) on the configuration files exported or not including the passwords as displayed on the previous figure. Event Notification This page allows users to configure the event notification details that will be used by GSC36XX to communicate to an HTTP server to log the events.
Table 23 : Log Manager Settings Enable Event Notification Via Type Enables Event Notification feature Choose which protocol will be used to connect to the logs server (HTTP or HTTPs). HTTP/HTTPS Server Enter the IP address of domain name for the logs server.
In order to upload your Trusted CA certificate, you may proceed as follows: - Click on button to upload a file and some related information to the uploaded file will be displayed, such as “Issued by” and “Expiration date”. Figure 41: Trusted CA Certificates • Users could press to delete one of the files.
Figure 43: System Info Page System Info This page displays information such as the product model, the hardware version, firmware… Figure 44: System Info Page GSC36XX Series User Manual Version 1.0.1.
Table 24: System Info Product Model Displays the Product Model. Hardware Version Displays the Hardware Version. Part Number Displays the Part Number. Boot Version Displays the Boot Version. Core Version Displays the Core Version. Base Version Displays the Base Version. Prog Version Displays the Prog Version. System Up Time Displays the time since the first boot of the GSC36XX.
EXPERIENCING THE GSC3610/GSC3615 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
