Audio Conference Phone Grandstream Networks, Inc.
GAC2500 User Guide Index CHANGE LOG .............................................................................................................................................. 9 FIRMWARE VERSION 1.0.1.X .............................................................................................................. 9 WELCOME .................................................................................................................................................. 10 PRODUCT OVERVIEW ..................
CONNECTING TO NETWORK AND DEVICES ......................................................................................... 32 NETWORK ........................................................................................................................................... 32 ETHERNET .......................................................................................................................................... 32 WI-FI .............................................................................
CONFERENCE MANAGEMENT .................................................................................................. 52 INVITE MEMBERS TO CONFERENCE ............................................................................... 53 REMOVING MEMBER FROM CONFERENCE .................................................................... 53 THIRD PARTY APPLICATIONS ................................................................................................... 53 END CONFERENCE .............................
DELETE FILE ............................................................................................................................... 77 RENAME FILE .............................................................................................................................. 77 RECORDER ........................................................................................................................................ 78 NORMAL RECORDER ..............................................................
Table of Tables GAC2500 User Guide Table 1 GAC2500 Technical Specifications .............................................................................................. 11 Table 2 GAC2500 Package List ............................................................................................................... 13 Table 3 GAC2500 Interfaces Explanations ............................................................................................... 13 Table 4 GAC2500 Status Icons Descriptions.......
Table of Figures GAC2500 User Guide Figure 1 GAC2500 Host Interfaces .......................................................................................................... 13 Figure 2 GAC2500 Connection Mode ...................................................................................................... 15 Figure 3 GAC2500 Slave Mode Screen ................................................................................................... 16 Figure 4 GAC2500 Daisy Chain Mode Screen ........
Figure 40 GAC2500 3-Way Conference .................................................................................................. 52 Figure 41 GAC2500 Schedule Screen ..................................................................................................... 54 Figure 42 GAC2500 Conference Details Screen ..................................................................................... 55 Figure 43 GAC2500 Add Conference Screen ........................................................
Figure 81 GAC2500 Web UI-Conference Control .................................................................................... 85 Figure 82 GAC2500 Web UI-Contacts ..................................................................................................... 85 Figure 83 GAC2500 Web UI-Groups........................................................................................................ 85 Figure 84 GAC2500 Web Page-Schedule ...........................................................
CHANGE LOG This section documents significant changes from previous versions of GAC2500 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.X This is the initial version. Firmware Version 1.0.1.
WELCOME TM Thank you for purchasing Grandstream GAC2500 Audio Conference Phone for Android . This User Guide describes the basic concept and tasks necessary to use and configure your GAC2500. This document covers the topics of conference environment setups, start conference and the relevant operations like conference reservation. To learn the advanced features and configurations, please visit http://www.grandstream.com to download the latest "GAC2500 Administration Guide".
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Runs Android™ 4.4 and offers full access to all Android™ conference apps in the Google Play Store ® ® (e.g., Skype , Skype for Business , Google Hangouts™, etc.) World-class high fidelity sound quality with audio bandwidth of up to 14Khz 4.3" capacitive touch screen LCD with support for flexible layout/content customization 3x microphones (12 ft. pickup range), 1x speaker (15 ft.
Chinese, Korean, Japanese, and more Upgrade/ Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file Network Interface 1x auto-sensing Gigabit Ethernet port, integrated 2.4GHZ auto-band Wi-Fi and 3.0 Bluetooth. HD Audio 3x microphones (12 ft. pickup range), 1x speaker (220-14,000 Hz, 15 ft. coverage range up to 86dB ) Auxiliary Ports 3.
INSTALLING GAC2500 EQUIPMENT PACKAGE CONTENT The GAC2500 package contains the following items: Table 2 GAC2500 Package List Name Number GAC2500 Main Case 1 12V Universal Power Adapter with power cable 1 5m Ethernet Cable 1 1.5m Micro-USB Cable 1 5m RJ48 CAT5 1 Lens Cleaning Cloth 1 Quick Installation Guide 1 GPL license 1 PRODUCT APPEARANCE Figure 1 GAC2500 Host Interfaces Table 3 GAC2500 Interfaces Explanations NO. Name Firmware Version 1.0.1.
① RJ48 Interface Daisy chain (up to 2 units via RJ48 CAT5) mode in large conference room for better audio quality ② RJ45 Network Interface Connect to LAN port ③ 12V DC Power Supply Interface Connect to Power Adaptor ④ Micro USB Interface ⑤ 3.5mm Audio Interface Connect to 3.5mm devices like mobile phone or PC for mobile audio pickup and play ⑥ Reset Pin USB storage devices can be connected to the USB Interface via USB cable. For example, connect a USB flash drive to read data.
Figure 2 GAC2500 Connection Mode IP MODE The GAC2500 is used as an independent phone in IP mode. 1. Connect one end of the Ethernet cable to the LAN port of the device and the other end to the external network port (the port in the office or at home); 2. Plug in the power adapter into the power supply interface. Power up the GAC2500. --------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.1.
Note: It is recommended to use IP mode in room 7m*10m or smaller. --------------------------------------------------------------------------------------------------------------------USB SLAVE MODE GAC2500 can be used as auxiliary device for GVC3200 or PC for audio pickup and play. The conference feature will be disabled in USB slave mode. Follow the procedures below to connect GAC2500. 1.
Note: 1. It is recommended to use daisy chain mode in room 7m*10m or smaller. 2. Please keep a distance of 5m among two devices. 3. Please make sure the network is connected for the master device or it may unable to work properly. 4. The slave device will synchronize with the master device, while their call screen will be shown synchronously.
phones. 8. Once the 3.5mm audio aux cable is inserted, some types of mobile phones may be detected by GAC2500 after the call is established. --------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.1.
GETTING TO KNOW GAC2500 DESKTOP MENU When the GAC2500 is on idle screen, tap on the 5 soft keys at the bottom of the screen to operate. Figure 6 GAC2500 Multi-screens Home Screen. GAC2500 Home screen displays 5 soft keys at the bottom of the screen for users to easily make operations. It is by default and cannot be changed. You can dial up or start a conference on this screen. Widget. GAC2500 supports tools and apps like weather forecast, Clock, MPK, and etc. Status Bar.
DND mode is enabled Wi-Fi is connected. Bluetooth is connected Sending Bluetooth Bluetooth has been plugged in. Using Bluetooth headset for calls. Mute is enabled. Downloading Download failed Updating Application. The alarm is enabled Alarm with snooze Calendar event 3.5mm headset is inserted. Switch 3.5mm headset lines Full contacts storage. PPPoE is connected PPPoE connection is failed Powering the device with PoE.
Figure 7 GAC2500 Soft Keyboard - English Input Method Tap on to switch CapsLock. Figure 8 GAC2500 English Keyboard-Uppercase CHINESE KEYBOARD GAC2500 supports Google Pinyin Input, go to Settings->Language & Keyboard to configure. Figure 9 GAC2500 Chinese Keyboard-Google Pinyin Method NUMBERS AND SYMBOLS To input number and symbols, tap on Tap on on the default keyboard to switch to numbers/symbols. for more numbers/symbols.
USING THE LED INDICATOR The GGAC2500 LED indicator is located on the top part of the device. It can be used to notify the users with current status of the device. The priority of the indicator from high to low is shown below.
ASSISTIVE TOUCH GAC2500 screen supports multi-touch in full screen, users could operate the GAC2500 with touch or drag gestures. USING TOUCHSCREEN Figure 12 GAC2500 Finger Gestures Use your fingers to operate the following gestures on the GAC2500 as shown in figure above: Tap: Briefly touch surface with fingertip once to initiate the menu, options or applications. Long Press：Touch the app for extended period of time for 2 seconds bring up operation options.
Screenshot: Long press the Applications icon on GAC2500 screen, the screenshot file will be saved automatically in the screenshot folder under sdcard. Go to FileManager->Storage->Pictures>Screenshots to view files. Factory Reset: When powering up GAC2500, long press the reset button more than 10 seconds to restore to factory settings. Upgrade: When powering up GAC2500, long press the button for 4 to 9 seconds to update system.
Drag the seekbar behind the icon to adjust LCD brightness. Tap on the corresponding icon on the top of the screen to quick access the applications. DESKTOP MENU When the GAC2500 is running on idle screen, long press the blank area, then tap on "Edit Desktop" or "Set Wallpaper".See figure below. Figure 15 GAC2500 Idle Screen Menu Edit Wallpaper: Edit the idle screen wallpaper. Edit Desktop: Add, delete and edit desktop or add widgets on the desktop.
Figure 16 GAC2500 Choose Wallpaper 1. Long press the blank area on home screen then tap on "Set Wallpaper"; 2. Slide wallpapers to left or right to view a list of sample wallpapers embedded in the GAC2500, tap on wallpaper to preview,Tap on "Set Wallpaper" to confirm the selection. You can also select photo from gallery or file manager, or set live wallpapers.
--------------------------------------------------------------------------------------------------------------------- Note: 1. Please ensure that there is enough space in the desktop when adding widget. 2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, etc.
Figure 18 GAC2500 Move Weather Forecast to Desktop REMOVING AN APP Touch and hold the Weather Forecast icon when the Recycle Bin icon displayed on the bottom as shown in figure 21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Firmware Version 1.0.1.
Figure 19 GAC2500 Remove Weather Forecast from Desktop --------------------------------------------------------------------------------------------------------------------- Note: The Applications cannot be deleted. --------------------------------------------------------------------------------------------------------------------MANAFERING APPLICATIONS Tap on the Applications icon on screen to view the running applications installed on the GAC2500 as shown below. Firmware Version 1.0.1.
Figure 20 GAC2500 Managing Applications Slide up/down to view the applications, select one application and slide left/right to turn it off , or tap on it to access the corresponding interface. Tap on to remove all running applications. HOME SCREEN GAC2500 has only one default home screen, Tap on the icon on the middle bottom of the screen to go back to home screen anytime. Firmware Version 1.0.1.
Figure 21 GAC2500 Home Screen Mode. Set the call mode. Account. Display all registered accounts. Tap to select account. Textbox. Tap on digits below to input phone number, or tap on the textbox to bring out the soft keyboard. You’ll see all the matching numbers on the left when you inputting digits, tap on the number to add it to textbox directly, you can add up to 6 numbers. Dial-up. Tap to dial out. Conference. Contacts.
CONNECTING TO NETWORK AND DEVICES The GAC2500 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, you can configure on GAC2500 or log in the GAC2500 web UI to configure. For more information about using web UI, please refer to the GAC2500 Administration Guide in www.grandstream.com. NETWORK Network connection has a variety of ways, one is wired connection via the cables, and the other way is to connect via Wi-Fi.
Figure 22 GAC2500 Add Wi-Fi Screen TURNING WI-FI ON OR OFF Once Wi-Fi is turned on, GAC2500 will automatically start the scanning within the range. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password information to connect to the selected Wi-Fi network. Follow the steps below for static IP usage in Wi-Fi environment: 1.
PAIRING GAC2500 WITH A BLUETOOTH DEVICE Before connecting GAC2500 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are manually unpaired. To pair Bluetooth device: 1. On the LCD display device, go to Settings->Network->Bluetooth. 2. Press 3. The GAC2500 scans and displays the IDs of all available Bluetooth devices in range. Once the button on the remote control and select "Search for devices".
SENDING FILES VIA BLUETOOTH Users could transfer files, share contacts information with other Bluetooth portable devices after pairing and connection.A prompt for file transferring will be displayed on GAC2500 LCD display device when the GAC2500 receives the file transferring request. Accept the request to receive file and the file will be stored under SD Card/Bluetooth directory. VPN SETTINGS Users can add VPN using different protocols. Follow the steps below to set up VPN. 1.
Parameters Descriptions Name Fill in your company address or the server you are connecting to. Type Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA or IPSec Hybrid RSA. Server Address Fill in the server URL or IP address. PPP Encryption (MPPE) Define whether to use PPP encryption. Show Advanced Options Check to display more options below. DNS Search Domains Define search domain. DNS Server Input DNS server address. Forwarding Routes Input Forwarding Routes.
Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48. Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48. Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets. It is the value used for IP Precedence, Diff-Serv or MPLS.
MAKING PHONE CALLS ACCOUNT Users could make single line calls on GAC2500, you can switch lines, or hold, mute and transfer your call, etc. GAC2500 home screen is the dial screen or you can tap on on desktop to access dial screen. The following figure shows the account is successfully registered (account icon is highlighted in green). Figure 26 GAC2500 Registered Account Status MAKING A CALL DIRECT DIALING 1. Enter the call screen; 2. Enter the necessary digits on the keypad; 3. Tap on to dial out.
1. Enter the call Interface; 2. Press the button or tap on "#" to dial the last dialed-out number automatically. DIALING A NUMBER VIA CONTACT Follow the steps below to dial a number via Contacts. 1. On the LCD display device, access Contacts by tapping on on home screen. 2. Navigate and select in the Contacts entries using the remote control navigation keys. 3. Tap on the dial key to dial out. DIALING A NUMBER VIA CALL HISTORY 1.
4. Press to dial out. PAGING/INTERCOM Before placing paging/intercom, please make sure the callee has paging/intercom enabled so it can automatically answer the paging/intercom call. To make paging/intercom call: 1. Access the dial screen on GAC2500. 2. Set the mode to "Paging". 3. Enter the number to dial. 4. Press to dial out. ANSWERING A CALL When the device is in idle and there is an incoming call, the device will show the call screen as below.
Figure 28 GAC2500 New Incoming Call Screen Users could select "Answer" to answer with audio only, , or refuse the call by pressing the button "End" to reject the call. CALL MANAGEMENT During an active call, you can make other operations like hold/hold, mute/unmute, call recording, add a new call, start conference, or end the call. Call Lines. Display the current line status: active, hold, incoming, outgoing. Conference. Tap to add all active lines to conference members. Hold/Unhold.
Figure 29 GAC2500 Single Incoming Call Screen RESUME TO CALL If the active call is on hold, users could press the "Unhold" button to resume call or tap on the "End" button to hang up the call. Firmware Version 1.0.1.
Figure 30 GAC2500 Call On Hold Screen CALL RECORD Users could save the call conversations to the GAC2500 by recording during an active call. You can listen to the recordings from Recorder, please refer to the chapter Recorder for details. 1. During an active call, tap on the Record icon in the upper right corner to start recording as shown in the figure 37 below: Firmware Version 1.0.1.
Figure 31 GAC2500 More-Start Recording 2. Tap on the icon again to stop recording. CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional. BLIND TRANSFER 1. User A and user B are in an active call. 2. User A tap on Transfer button to bring up the transfer screen.
