Grandstream Networks, Inc.
COPYRIGHT ©2016 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/gpl_dp750.tar.
Table of Content DOCUMENT PURPOSE ................................................................................................. 7 CHANGE LOG ................................................................................................................ 8 FIRMWARE VERSION 1.0.0.14 ............................................................................................................ 8 GUI INTERFACE EXAMPLES ........................................................................................
Return to Idle Screen ........................................................................................................................... 35 PHONE SETTINGS....................................................................................................... 36 Editing the Handset’s name ................................................................................................................. 36 Changing the Base PIN ...........................................................................
Table of Tables Table 1: DP720 Features in a Glance ......................................................................................................... 11 Table 2: DP750 Features in a Glance ......................................................................................................... 11 Table 3: DP750 Technical Specifications .................................................................................................... 12 Table 4: DP750 Technical Specifications .....................
Table of Figures Figure 1: DP720 Package Contents ........................................................................................................... 15 Figure 2: DP750 Package Contents ........................................................................................................... 15 Figure 3: DP750 Back View ........................................................................................................................ 16 Figure 4: Connecting the Base station ..................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your DP720 via the LCD menu and also using the DP750 base station. And it covers the topic of phone installation, making basic calls and connecting phone to devices.Please visit http://www.grandstream.com/support to download the latest “DP750/DP720 User Guide”.
CHANGE LOG This section documents significant changes from previous versions of user guide for DP750/DP720. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.14 This is the initial version for DP750/DP720.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/dp750_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Phonebook Pages 6. Screenshots of Settings Pages 7.
WELCOME Thank you for purchasing Grandstream DP720 DECT IP Phone, the DP720 is the next generation of versatile, affordable, high quality and easy-to-use, high quality DECT cordless IP phones for small BUSINESS and residential users. These compact and durable DECT IP phones allow users mobility throughout their home or office while maintaining the benefits of VoIP calling with a reliable and convenient wireless voice communications.
PRODUCT OVERVIEW FeatureHighlights The following tables contains the major features of the DP720 / DP750 DP720 DECT Cordless HD. 1.8 inch (128x160) TFT color LCD. 250 hours standby /20 hours talk time. 27 languages embedded. 10 accounts. 10 lines. 5 Type of ring modes. Table 1:DP720 Features in a Glance DP750 5 handsets. 10 accounts. 10 Lines. 4 Concurrent calls. PoE power support. 300m range outdoor / 50m range indoor.
DP750 Technical Specifications The following table resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the Base station DP750.
Ring Group Flexible options when multiple handsets share the same SIP account Circular Mode: all phones ring sequentially from the phone next to the one that answered last Linear Mode: all phones ring sequentially in the predestinated order Parallel Mode: all phones ring concurrently and after one phone answers, the remaining available phones can make new calls Shared Mode: all phones ring concurrently and always share the same line similar to analog phones Power and Green Universal Power
Protocol/Standards Voice Codecs DECT, Hearing Aid Compatibility (HAC) compliant G.722 codec for HD audio and G.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the DP720 IP DECT phone and its Base station DP750.
Connecting DP750 To setup the DP750 Base Station, please follow the steps below: Figure 3: DP750 Back View You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE) Connecting via AC power 1. Connect the microUSB connector into the related port on the base station and connect the other end of the power adapter into an electrical power outlet. 2.
Setting up DP720handset Please follow the above steps to insert batteries into the handset: 1. Open the battery compartment cover. 2. Insert the batteries in the correct polarity. 3. Close the battery compartment cover. Please charge the batteries fully before using the handset for the first time Figure 5: Setting up the DP720 BatteryInformation Technology: Nickel Metal Hydride (Ni-MH) Size: AAA Voltage: 1.
Setting up the Charger Station Please refer to the following steps for setting up the Charger station and charging the handset: 1. Connect the DC plug on the power adapter to the microUSB connector on the charge station. 2. Connect the other end of the power adapter into an electrical power outlet. 3. After setting up the handset and charger station, place the handset in the charger station. Figure 6: Setting up the charger station DP750 LED Patterns The DP750 has 5 LED lights on it.
DP720 Handset Description The LCD screen and the Keypad are the main hardware components of the DP720. Figure 7: Handset Keys Description Table 7: Handset Keys Description Key 1. Power and charging Description Red: In charge / Green: Charge completed. indication 2. Earphone Correspond to Audio output 3,5 Left and Right softkey Correspond to functions displayed on the LCD. These functions change depending on the current context. 4.
applications. 11. Hands free/Speaker key Switch to hands free or Speaker mode. 12. Mute key Activate / Deactivate the Mute feature. 13. Microphone Picks up audio during earpiece and hands-free calls. DP720 Icons Description The following table contains the description of each icon will be displayed on the screen of your DP720. Table 8:DP720 Icons Descriptions Alarm Alarm icon. The icon shows when set alarm.
Signal good Signal status Signal very good Microphone MUTE Status OFF - Not muted ON – Muted Speaker Status OFF - Speaker is inactivated ON - Speaker is activated Ringtone Status OFF - Ringtone off (Silent mode) ON - Ringtone on Keypad Lock Status OFF - Keypad unlock ON - Keypad locked External Incoming Call External Outgoing Call Internal Incoming Call Internal Outgoing Call Missed Call Icon Incoming Call Icon Outgoing Call Icon Contacts Call History Voice Mail Settings Call Settings Tools DP750/DP720 Use
DP720 Handset Menu The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, press the Left display key (Menu) when the handset is ON and in standby mode. Press the 4 key combinations to scroll to the menu option you require. Then press the soft key Select or the Selection Key Ok to access further options or confirm the setting displayed. To go to the previous menu item, press Back. You can press the Power key at any time to cancel and return to standby mode.
Contacts Private: Private contacts are the contacts that only visible for the current handset. You can add, edit, delete, and call all the contacts in private contacts. Shared: Shared contacts are the contacts that shared for the handset subscribed on the DP750 base station. You can add, edit, delete, edit call all the contacts in shared contacts as well. Call History Display the call history; include Missed Calls, Accepted Calls, Outgoing Calls and All calls.
Firmware Upgrade Upgrading the firmware version of the handset Factory Functions - Diagnostic Mode All LEDs will light up. All keys’ name will display in red on LCD screen before diagnosing. Press any key on the keypad to diagnose the key’s function. When done, the key’s name will display in blue on LCD with a prompt message (PASS). To exit press Back (right soft key). - Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine.
BASIC OPERATIONS Turning the Handset ON / OFF To turn ON the handset - Long press on the power key until the LCD screen lights up. To turn OFFthe handset - Long press on the power key again when the handset is idle until the display turns off. Register DP720Handset to DP750 Base Station 1. On DP750 Base station, press and hold the Radio/Page button for 7 seconds until the Radio icon starts blinking to start Subscription process.
5. Navigate to Register, then press Select while the DP750 Radio icon is blinking. 6. Select BaseX (X=1-4) corresponding to the desired base station DP750, then press Subscribe. 7. DP720 will search for nearby base stations and displays the RFPI code of the discovered DP750. 8. Press Subscribe to pair with the displayed DP750. 9. The DP720 will display Easy Pairing on the LCD and play an audible buzz when successful.
Checking DP750 Base Station IP Address DP750 is by default configured to obtain IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your DP750, please follow below steps using a paired DP720 handset with your DP750 base station.Please see Register DP720 Handset to DP750 Base Station 1. Press Menu left soft key 2. Use Navigation keys to reach or OK button on DP720 to bring the main menu. Settings menu 3. Browse sub-menus until reaching Info sub-menu.
To disable the Keypad Lock 1. Press and hold pound key” # “to unlock the keys. 2. Keypad Unlocked appears briefly in the display and a windows prompt will be displayed to confirm that the keypad is unlocked. Locating a DP720 Handset from DP750 Base station In some situations, you may have a DP720 handset incorrectly positioned and you don’t know its current location. You can locate a DP720 handset from his registered DP750 base station using below steps: Locate Via DP750 Web UI 1.
Locate Via DP750 Base Station 1. On DP750 Base station back side, press Radio/Page button 2. All registered handsets will receive Paging call. 3. Once located, you can end the paging calling by pressing any key on the handsets or by pressing again Radio/Page button Understanding DP720/750 Voice Prompt DP720 Base Station has a built-in voice prompt menu for simple device configuration. The IVR menu work with any Handset registered to the base. Pick up the handset and dial “***” to use the IVR menu.
07 Preferred Vocoder Press “9” to move to the next selection in the list: PCM U / PCM A iLBC G-726 G-723 G-729 10 “MAC Address” Announces the Mac address of the unit. 13 Firmware Server IP Announces current Firmware Server IP address. Address Enter 12 digit new IP address. Configuration Server Announces current Config Server Path IP address. IP Address Enter 12 digit new IP address. Upgrade Protocol Upgrade protocol for firmware and configuration 14 15 update.
Checking System Status You can view the system status on your handset including the following information of the system: Table 10: DP720 Info description Item Description Model Displays the handset model. DP720 Firmware Displays the current firmware version installed on DP720. i.e.: 1.0.0.14 Hardware Displays the hardware version of DP720. i.e.: 1.4A IPEI International Portable Equipment Identifier. Unique “serial number” for DECT handsets. DECT Region Displays region of DECT. i.e.
7. Press the Save soft key ( ) tosave and apply the new changes. A message prompt message will be displayed to confirm that the new settings are saved successfully. Figure 12 : Network Settings configuration Register a SIP Account DP750 supports up to 10 SIP accounts, 5 handsets. Each Handset can be configured up to 10 accounts. Please be aware that his line settings will be affected by DID settings (hunting group settings) in “DECT Account Settings”. Register Account via Web User Interface 1.
a. Profile Active to Yes b. SIP Server field with your SIP server IP address or FQDN. c. Failover SIP Server with your Failover SIP Server IP address or FQDN. Leave empty if not available. d. Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover SIP Server is defined. If Yes, account will register to Primary SIP Server when failover registration expires. e. Outbound Proxy with your Outbound Proxy IP Address or FQDN. Leave empty if not available.
h. Active: Set to Yes. If set to No, account is disabled and will not register. 9. Press Save and Apply to save your configuration. Figure 14: SIP Accounts Settings After applying your configuration, your phone will register to your SIP Server.
Return to Idle Screen Press the power key to quickly exit the menu and return back to the main idle screen. If you do not press any key in a period of time, the LCD screen will automatically exit the menu and return to the idle screen as well. When you are navigating on the handset’s menu, and you receive an incoming call, the LCD screen will automatically exit the menu and you can either accept or reject the call, when the call is terminated, the LCD screen will return back to the idle screen.
PHONE SETTINGS This chapter will help you with the instruction for configuring and changing the settings of your DP720, Editing the Handset’s name The procedure for changing the name of your handset shown in the display in standby mode is as follows: 1. Press Menu (left soft key 2. Use Navigation keys to reach or the selection key ) to bring up operation menu. Settings menu 3. Navigate to select Handset Name, and then press Select (left soft key). 4.
Figure 17: Changing Admin Base PIN Code Selecting the Menu Language The DP720 supports displaying texts in different languages. The handset supports 27 languages (see the table of the technical specifications). The default language of the handset is English. You can change the language according to your requirement. To change the language of the handset, please proceed as follows: 1. Press Menu (left soft key or the selection key 2. Use Navigation keys to reach ) to bring up operation menu.
Figure 18: Handset Language Activate/Deactivate Hands-Free Mode This function allows you to make a call without having to hold the handset in your hand. 1. Press the Hands free key while you are making a call or on the idle screen to activate hands free mode. 2. Press the Hands free key again to deactivate the hands free function. Muting the Microphone Press the mute key to switch off the microphone during an established call.
Ringtones Setting the Ringer Volume on the Handset You can adjust the ringer volume for an incoming call (internal or external) to one of 6 levels (level 1 to 5 and off). Level 5 is the highest level. (The DP720 Handset is set to level 3 by default). In order to configure the desired ringer volume, proceed as follows: 1. Press Menu (left soft key 2. Use Navigation keys to reach or the selection key ) to bring up operation menu. Settings menu 3. Navigate to select Audio -> Volume 4.
2. Use Navigation keys to reach Settings menu 3. Navigate to select Audio -> Ringtones. And then choose which type of calls (Internal or External calls) you need to change the ringtones. Press Select(left soft key) to confirm the ringtones selected and a message prompt will be displayed to confirm that the new ringtones has been set successfully.
4. Press the left and right arrow keys to either enable or disable the desired tones. 5. Press Save (Left soft key ) to confirm, and a message prompt will be displayed to confirm that the new settings has been successfully saved. Figure 21: Advisory Tone Date and Time On the DP720 the Date and time are displayed on the idle screen and it obtains the date and time from the Simple Network Time Protocol (SNTP) server by default.
Factory Functions The factory functions include the following diagnosticoptions: - LCD Diagnostic - LCD ON / OFF - Audio Loopback - Diagnostic Mode 1. Press Menu (left soft key or the selection key 2. Use Navigation keys to reach ) to bring up operation menu. Settings menu 3. Navigate to select Factory Functions and choose which diagnostic, you need to perform, and then press Select (left soft key - ). For Diagnostic Mode All LEDs will light up.
Firmware Upgrade To upgrade the firmware on your handset, follow the steps bellow: 1. Press Menu (left soft key 2. Use Navigation keys to reach or the selection key ) to bring up operation menu. Settings menu 3. Navigate to select Firmware Upgrade and press the soft key Select. 4. The LCD screen will display a prompt message to confirm the firmware downloading / upgrading press the right soft key Back to dismiss the upgrade process.
Figure 25: Factory Reset DP750/DP720 User Guide P a g e | 44
CALL OPERATIONS This chapter will guide you to place internal and external calls, transferring and holding the incoming calls. Placing calls To place an internal or external calls, you can use the following mode: Earpiece mode: pressing the off-hook key to dial out. Speakerphone mode: pressing the speakerphone key to dial out. Headset mode: connecting a headset. During the call, you can switch the call mode by pressing the corresponding keys or connecting a headset.
2. Press the dial key or the speaker key . If there are multiple lines assigned to your handset as outgoing lines, select the desired line. If you do not select a line, the handset uses the default outgoing line to dial out. 3. Press the dial key or the left soft key Call 4. To terminate the call, press the hang-up key . . Method2: 1. Press the dial key or the speaker key to enter the pre- dialing screen. 2. Enter the number to dial using the keypad. 3.
thespeaker key , or the Answersoft key. The incoming call is answered, and the original call is placed on hold. 3. To terminate the call, press hang-up key . Note:You can switch off the ringer temporarily by pressing Silent Soft key. Auto Answer To simply answer the incoming calls by picking up the handset from the charger cradle without having to press the off-hook key. The auto answer feature works only if the handset is placed in the charger cradle. To activate / deactivate the auto answer feature 1.
Using Star Code 1. Pick up the handset and press the dial key 2. Dial *47 followed by the target IP Address. Note: You can enter directly *47 + target IP address, and then press the dial key to initiate the call. Examples of direct IP calls a) If the target IP address is 192.168.0.160, the dialing convention is*47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds.
4. Choose between Enabled and Disabled options and press the soft key Save,a prompt message will be displayed to confirm that the call waiting is enabled / disabled. Do Not Disturb You can activate or deactivate the DND mode for your accounts registered on the handset under the call settings.
Call transfer The DP720 supports the call transfer feature, you can transfer a call to another party using one of the following ways: Blind Transfer: Transfer a call directly to another party without consulting Attended Transfer: Transfer a call with prior consulting. Blind transfer 1. Press the Options soft key (Left soft key ) during a call, and then select Transfer. 2. The initial call will be on hold, enter the number or select the handset you want to transfer the call to. 3. Pressdial key .
3-Way Conference The DP720 supports creating a local conference with other parties, the handset support adding 3 parties including yourself in the same conference call. To configure the 3 Way conference feature, see the following steps: 1. Press the dial key to place a call to the first party. 2. Press the soft key Options (left soft key ), then select Conference 3. Enter the number of the second party you want to add to the conference and press the dial key To drop the conference call, press .
Call Features The DP750/DP720 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 11: Call Features Block Caller ID(for all subsequent calls) *30 Off hook the phone; Dial *30. Send Caller ID(for all subsequent calls) *31 Off hook the phone; Dial *31. Disable Call Waiting *50 Off hook the phone; Dial *50. Enable Call Waiting *51 Off hook the phone; Dial *51.
Press OK soft key or SEND key. Cancel Unconditional Call Forward. To cancel the unconditional call forward: *73 Off hook the phone; Dial *73; Hang up the call. Busy Call Forward. To set up busy call forward: *90 Off hook the phone; Dial *90 and then enter the number to forward the call; Press OK soft key or SEND key. Cancel Busy Call Forward. To cancel the busy call forward: *91 Off hook the phone; Dial *91; Hang up the call. Delayed Call Forward.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING DP750/DP720 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
Compliance FCC Notice This device complies with part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
