USER GUIDE Custom Models: CIC Remote Microphone Mini-Canal ITC (In-the-canal) & ITE (In-the-ear)
Hearing instrument type designations for models included in this user guide are: BO312, FCC ID: X26BO312, BO13, FCC ID: X26BO13, and PH13, FCCID: X26PH13. Please see page 10 and 14 for list of models referring to both types. Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. List of countries: Products without wireless functionality are intended for worldwide sales. Products with wireless functionality are intended for sale in countries within the European Economic Area as well as Switzerland.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss.
Contents Statement . . . . . . . . . . . . . . . . . . . . . . . . . 2 Intended use . . . . . . . . . . . . . . . . . . . . . . 4 List of countries . . . . . . . . . . . . . . . . . . . . . 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 6 Description of the hearing instruments . . . 10 Getting started . . . . . . . . . . . . . . . . . . . . 16 On/Off function . . . . . . . .
Custom remote mic hearing instrument models with size 10A battery are available in the following variants: AL 910-MP, AL 910-M, AL 710-MP, AL 710-M, AL 510-MP, AL 510-M Custom remote mic hearing instrument models with size 312 battery (type BO312) are available in the following variants: AL 930-MUW, AL 930-MPW, AL 930-MW, AL 930-MU, AL 930-MP, AL 930-M AL 730-MUW, AL 730-MPW, AL 730-MW, AL 730-MU, AL 730-MP, AL 730-M AL 530-MUW, AL 530-MPW, AL 530-MW, AL 530-MU, AL 530-MP, AL 530-M Custom remote mic hearing
Description of the hearing instruments: Completely-in-the-canal (CIC), mini-canal, In-the-canal (ITC). AL910 - AL910-P - AL920 - AL920-P AL930 - AL930-P - AL930-D - AL930-DP AL710 - AL710-P - AL720 - AL720-P AL730 - AL730-P - AL730-D - AL730-DP AL510 - AL510-P - AL520 - AL520-P AL530 - AL530-P - AL530-D - AL530-DP AL410 - AL410-P - AL420 - AL420-P AL430 - AL430-P - AL430-D - AL430-DP 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Description of the hearing instruments: In-the-ear (ITE) (type PH13) AL940 - AL940-P - AL940-D - AL940-DP AL950 - AL950-P - AL950-D - AL950-DP AL950-W - AL950-PW - AL950-DW AL950-DPW AL740 - AL740-P - AL740-D - AL740-DP AL750 - AL750-P - AL750-D - AL750-DP AL750-W - AL750-PW - AL750-DW AL750-DPW AL540 - AL540-P - AL540-D - AL540-DP AL550 - AL550-P - AL550-D - AL550-DP AL550-W - AL550-PW - AL550-DW AL550-DPW AL440 - AL440-P - AL440-D - AL440-DP AL450 - AL450-P - AL450-D - AL450-DP AL450-W - AL450-PW - AL450-
Getting started On/Off function 1. When the battery door is closed, the hearing instrument will turn on, and the default program will be activated. 2. To turn the hearing instrument off, open the battery door. Many individuals can use their fingernail to pull it open. On Off SmartStart Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them in your ears, your hearing care professional can activate a function called SmartStart.
Inserting/Replacing the battery Open the battery door completely by using your fingernail. 1. Remove the used battery if present. Insert the new battery with the positive side in the correct position. The battery door has a ‘+’ indicator to help determine the correct insertion. 2. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year 3. Gently close the battery door.
Control will continue to work as usual, but you will not be able to use your ReSound Unite TV and Phone Clip. At some point the battery level will also be too low to support the remote control as well and you will once again hear the descending tones. The hearing instruments will continue to work as usual. Once a new battery is inserted, full operation of the accessories will resume. 3. Insert the hearing instrument into your ear canal. Opening and closing your mouth may ease insertion.
By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional. Never attempt to modify the shape of the hearing instrument yourself. Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion. 22 Removal options (CIC, remote microphone, and mini-canal) 1.
Removal (ITC and ITE) 1. Hold the edges of the hearing instrument with your thumb and forefinger. 2. Pull outward while slightly rotating your hand forward. Note: Consult your hearing care professional if you have difficulty removing the hearing instruments. 24 Operation of the hearing instrument Volume control (Optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1.
When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a longer duration will be heard. Programme button (Optional) Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes in the hearing instrument.
Programme 1 2 3 4 Description of when to use Flight mode* When boarding a flight wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights. For devices with push button: It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button. When disabled manually, wireless operation may be re-enabled by opening and closing the battery compartment normally, (i.e.
Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. • Hold the telephone as you would normally. • Hold the telephone towards the top of the ear (closer to where the microphones are). • If whistling occurs, holding the telephone in the same position may help the hearing instrument to eliminate the feedback.
Cellular phones Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony service provider.
PhoneNow usage Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow feature has automatically switched the hearing instrument to your telephone programme. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone. PhoneNow precautions 1. Keep magnets out of reach of pets, children and individuals who are mentally challenged.
Care and maintenance Proper handling The face plate of your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. However, please follow the following instructions to further prolong the durability of your hearing instruments. Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. Remove any wax or debris from hearing instruments using a brush and/or a wire loop.
Replacing wax filters Custom hearing instruments may have wax filters that protect against wax and moisture. It is recommended that these are changed as needed. To change these filters, the following steps are needed: 1. Brush the sound outlet area with the sound outlet pointed down. 2. Insert the threaded end of the wax filter tool into the used wax filter, and gently rotate clockwise. 3. Gently pull until the used filter is removed. 4.
General precautions General warnings 1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car. 2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmo sphere such as a steam bath or sauna. 3. Should the hearing instrument become moist, remove the battery and place the hearing instrument in a closed container with a drying agent. Your hearing care professional can provide options for drying containers or kits. 4.
5. Due to choking hazards, hearing instrument usage by children or individuals who are mentally challenged should be supervised at all times. 6. Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect use may result in hearing loss. 7. Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing instruments with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator.
Troubleshooting Guide SYMPTOM No sound 44 CAUSE POSSIBLE REMEDY • Not turned on • Turn on by closing the battery door • Dead battery • Replace battery • Battery door will not close • Insert battery properly • Blocked wax filter • Replace wax filter or consult your hearing care professional 45
Troubleshooting Guide SYMPTOM Not loud enough 46 CAUSE POSSIBLE REMEDY • Incorrect earmould placement • Reinsert hearing instrument carefully • Blocked sound outlet filter • Change filter or consult your hearing care professional • Change in hearing sensitivity • Consult your hearing care professional • Excessive ear wax • Consult your physician • Volume set too low • Increase the volume control if available or consult your hearing care professional 47
Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY Excessive • Incorrect hearing instrument placement • Re-insert hearing instrument carefully whistling / feedback • Excessive ear wax • Consult your hearing care professional • Feedback control may need to be adjusted • Consult your hearing care professional • Hearing instrument settings not optimal • Consult your hearing care professional 48 49
Troubleshooting Guide SYMPTOM CAUSE POSSIBLE REMEDY Sound distorted / • Weak battery • Replace battery not clear • Improper hearing instrument fit • Consult your hearing care professional • Hearing instrument damaged • Consult your hearing care professional • Hearing instrument settings not optimal • Consult your hearing care professional • Possible Root Cause - Device is in flight mode • For devices with push button: Open and close the battery compartment.
Technical Data (Custom remote mic) Technical Data (CIC, mini-canal, ITC and ITE) Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7) Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7) AL910-M, AL710-M, AL510-M AL910-MP, AL710-MP, AL510-MP 112 dB SPL (typical) 117 dB SPL (typical) AL910, AL710, AL510, AL410 112dB SPL (typical) AL910-P, AL710-P, AL510-P, AL410-P 116dB SPL (typical) AL920, AL720, AL520, AL420 112dB SPL (typical) AL920-P, AL720-P, AL520-P, AL420-P 1
Technical Data (ITCs and ITEs) Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation.
For hearing instruments that require service, please contact your hearing care professional for assistance. Notes ReSound hearing instruments that malfunction must be repaired by a qualified technician.
Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter. Product is a Type B applied part.
United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.au New Zealand GN ReSound (NZ) Ltd. 12 Parkway Drive Mairangi Bay Auckland Tel.: (free) 0800 900 126 Fax: (free) 0800 007 695 www.gnresound.co.nz 17483400-GB-11.08 Rev.
