USER GUIDE Receiver-In-Ear Hearing Instrument
Hearing instrument type designations for models included in this user guide are: SY312, FCC ID: X26SY312 and MRIE, FCC ID: X26MRIE. Please see page 10 for list of models referring to all types. ference will not occur in a particular installation.
Intended use The products are in compliance with the following regulatory requirements: Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . 6 Description of the hearing instruments . . . 10 Getting started . . . . . . . . . . . . . . . . . . . . 12 On/Off function . . . . . . . . . . . . . . . . . . . . 12 SmartStart . . . . . . . . . . . . . . . . . . . . . . . 12 Inserting/Replacing the battery . . . . . . . . 13 Low battery indicator . . . . . . . . . . . . . . . .
RIE Mini-BTE AL960-DR, AL760-DR, AL560-DR, ALT960-DR RIE BTE AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW (Type SY312) AL962-DVIRW, AL762-DVIRW, AL562-DVIRW. ALT962-DVIRW, ALT762-DVIRW (Type MRIE) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 10 9 Receiver tube Receiver Open Dome Alera 60 Receiver Tulip Dome Receiver Power Dome RIE mould Sports lock Battery compartment 7 Receiver 1 Push button 8 Volume Control (optional) Alera 62 9, 10 Alera 61 10. 11. 12. 13. 14.
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. 2. To turn off the hearing instrument, open the battery door. Use your fingernail to pull it open. On Off Tip: Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary battery consumption. SmartStart Hearing instruments can be turned on once you have placed them on your ears.
Low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life. The hearing instrument will reduce amplification and emit a melody if battery power gets too low. This signal will recur every five minutes until the hearing instrument automatically switches off. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments Insertion (custom RIE moulds) 1. Hold the RIE mould between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the RIE mould all the way into your ear with a gentle, twisting movement. 3. Move the RIE mould up and down and gently press to ensure it is positioned correctly in the ear. Opening and closing your mouth can ease insertion. 4. Make sure the hearing instrument is seated behind the ear.
Removal (RIE moulds) 1. Grasp the removal string and pull the RIE mould outward. 2. Consult your hearing care professional if you have difficulties removing the hearing instrument. Removal (domes) 1. Hold the receiver tube with your thumb and forefinger and pull the tube outward. 2. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Programme 1 2 3 4 Description of when to use Flight mode* (Alera 61 and 62 only) When boarding a flight wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights. It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button. When disabled manually, wireless operation may be re-enabled by opening and closing the bat tery compartment normally, (i.e.
your hearing instruments are fit with a receiver power dome or RIE mould, finding the optimal position for holding a telephone while using a hearing instrument may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are located). 3.
PhoneNow The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone programme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening programme. Placement of PhoneNow magnets In order to place PhoneNow magnets properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3.
functionality of some medical devices or electronic systems. Always keep the magnet or a telephone equipped with the magnet at least 30 cm (12”) away from pacemakers, credit cards and other magnetically sensitive devices. 3. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone receiver. 4. Only use magnets supplied by GN ReSound.
Direct audio input (optional) Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding for some individuals. The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory connects to the bottom of the hear ing instruments, and once properly clicked into place, the hearing instruments switch to DAI automatically.
Care and maintenance Proper handling Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. However, please follow the following instructions to further prolong the durability of your hearing instruments. 1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 2. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. 3.
The receiver tube The receiver tube comes in two different power levels: NP HP NP (Normal Power) and HP (High Power). Depending on your hearing loss you have either been fitted with the NP or the HP receiver type. Please go to page 10 to see your selected type. The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important that the receiver tube and the receiver dome/RIE mold fits correctly in your ear.
5. Insert the old waxguard into the center of the HF3 wheel. Changing wax guard for NP receiver tube 6. Dispose of the old waxguard by drawing the wand to the narrow end of the center disposal area. 1 2 3 4 5 6 7 8 9 10 1. Clean any debris from the old waxguard. 2. Insert the wand into the old waxguard. 7. Insert the empty wand into a new waxguard on the HF3 wheel. 8. Pull the new waxguard attached to the wand away from the HF3 wheel. 9. Insert the wand into the receiver tube/mould. 10.
Changing wax guard for HP receiver tube Power Dome: Please contact your hearing care professional to have the wax guard in the power dome exchanged for you.
How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome re placement could result in injury. ReSound tulip domes Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure this: ReSound standard domes 1. Push the new dome over the receiver. 1.
General precautions 1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car. 2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmosphere such as a steam bath or sauna. 3. Should the hearing instrument become moist, remove the battery and place the hearing instrument in a closed container with a drying agent. Your hearing care professional can provide options for drying containers or kits. 4.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas are certified for hearing instrument use. 9. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 4. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments or to the hearing of the other individual. 10.
Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of care fully. This is for the safety of you and the environment. Please note: 1. DO NOT attempt to recharge standard zinc air batteries. They may leak or explode. 2. DO NOT attempt to dispose of batteries by burning them. 3. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has been swallowed, as they can be harmful to your health. 4.
Troubleshooting Guide SYMPTOM No sound 46 CAUSE • • • • • Not turned on Dead battery Battery door will not close Blocked RIE mould or tube Blocked wax filter POSSIBLE REMEDY • • • • • Turn on by closing the battery door Replace battery Insert battery properly Clean RIE mould or tube Replace wax filter or consult your hearing care professional 47
Troubleshooting Guide SYMPTOM Not loud enough 48 CAUSE POSSIBLE REMEDY • • • • • • • • • • Incorrect RIE mould placement Blocked RIE mould or dome Change in hearing sensitivity Excessive ear wax Volume set too low Reinsert RIE mould Clean RIE mould, replace dome, replace filter Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional 49
Troubleshooting Guide SYMPTOM Excessive whistling / feedback 50 CAUSE POSSIBLE REMEDY • • • • • • • • • • • • Incorrect RIE mould placement Incorrect dome placement Excessive ear wax Feedback control may need adjustment RIE mould tubing worn or damaged Hearing instrument settings not optimal Re-insert RIE mould carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional 51
Troubleshooting Guide SYMPTOM Sound distorted / not clear CAUSE POSSIBLE REMEDY • • • • • • • • Weak battery Improper RIE mould or dome fit Hearing instrument damaged Hearing instrument settings not optimal Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional If there are any other problems not mentioned in this guide, please contact your hearing care professional.
Technical Data Hearing Instrument Model AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (NP-Open) AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (NP) AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (HP-Open) AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW, AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVI
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries” Advice and tips on how to handle your hearing instrument better.
United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.
