USER GUIDE Behind-the-ear (BTE) Models: Standard Tube Thin Tube
FCC ID: X26M70-80 Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful inter ference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Intended use Hearing Instruments are intended for hearing impaired people to improve their hearing. The essential purpose of the hearing instruments is to receive, amplify and transfer sound to the ear drum of a person with hearing loss. List of countries: Products without wireless functionality are intended for worldwide sales. Products with wireless functionality are intended for sale in countries within the European Economic Area as well as Switzerland.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
Contents Statement . . . . . . . . . . . . . . . . . . . . . . . . . 2 Intended use . . . . . . . . . . . . . . . . . . . . . . 4 List of countries . . . . . . . . . . . . . . . . . . . . . 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 6 Description of the hearing instruments . . . 10 Getting started . . . . . . . . . . . . . . . . . . . . 12 On/Off function . . . . . . . . .
5 Hearing instrument type designation is: M70-80 and this document contains information regarding the following models of these types: Available in following variants: AL987-DVIW AL977-DVIW Open AL977-DVIW AL787-DVIW AL777-DVIW Open AL777-DVIW AL587-DVIW AL577-DVIW Open AL577-DVIW 10 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. On turn on by several seconds after the battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period. Off 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open.
Low battery indicator Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur every five minutes until the hearing instrument automatically switches off. The timing of the low battery indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments Insertion (custom earmoulds) 1. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the earmould all the way into your ear with a gentle, twisting movement. 3. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. 4. Move the earmould up and down and gently press to ensure it is positioned correctly in the ear.
Insertion (domes/custom earmoulds with thin tubes) 1. Hold the thin tube where it bends, and gently push the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is place correctly, you should not be able to see the thin tube sticking out when facing a mirror. Note: You should never attempt to bend or modify the shape of the thin tube.
Operation of the hearing instrument Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up. 2. To decrease the volume, push the volume control down. When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a longer duration will be heard.
Programme 1 2 3 4 Description of when to use Flight mode* When boarding a flight wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights. It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button. When disabled manually, wireless operation may be re-enabled by opening and closing the battery compartment normally, (i.e.
Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3. If whistling occurs, it may take a few seconds of holding the telephone in the same position before the hearing instrument eliminates the feedback. 4.
PhoneNow The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone programme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening programme. Placement of PhoneNow magnets In order to place PhoneNow magnets properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3.
2. The magnet used to strengthen the magnetic field of a telephone receiver may affect functionality of some medical devices or electronic systems. Always keep the magnet or a telephone equipped with the magnet at least 30 cm (12”) away from pacemakers, credit cards and other magnetically sensitive devices. 3. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver.
Direct audio input (optional) Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding for some individuals. The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory connects to the bottom of the hearing instruments, and once properly clicked into place, the hearing instruments switch to DAI automatically.
Care and maintenance Proper handling Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. However, please follow these instructions to further prolong the durability of your hearing instruments. 1. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 2. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors. 3.
Note: Earmould tubing may become stiff, brittle, or discoloured over time. Contact your hearing care professional regarding tube changes. Cleaning thin tubes and domes 1. Remove thin tubes from hearing instruments before cleaning by unscrewing them counter clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3. In order to clear the thin tube of moisture and debris, push the black cleaning rod through the thin tube, beginning at the end opposite the dome.
ReSound Tulip domes Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure this: 1. Push the largest petal away from the thin tube using a finger. This bends the petal forward. 2. Then push the largest petal back, and it will be placed on top of the smaller petal. General precautions 1.
6. When using wireless functionality and the devices are affected by electromagnetic interference, move away from the source. General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments.
9. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed, please seek advice from a medical practitioner. 10. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. 11. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used with ReSound hearing instruments. 12. For use of wireless functionality only use ReSound Unite accessories.
Troubleshooting Guide SYMPTOM No sound 42 CAUSE POSSIBLE REMEDY • Not turned on • Turn on by closing the battery door • Dead battery • Replace battery • Battery door will not close • Insert battery properly • Blocked earmould or tube • Clean earmould or tube • Blocked wax filter • Replace wax filter or consult your hearing care professional 43
Troubleshooting Guide SYMPTOM Not loud enough 44 CAUSE POSSIBLE REMEDY • Incorrect earmould placement • Reinsert earmould • Blocked earmould or dome • Clean earmould, replace dome, replace filter • Blocked sound outlet filter • Change filter or consult your hearing care professional • Change in hearing sensitivity • Consult your hearing care professional • Excessive ear wax • Consult your physician • Volume set too low • Increase the volume control if available or consult your hearing care pr
Troubleshooting Guide SYMPTOM Excessive whistling / feedback 46 CAUSE POSSIBLE REMEDY • Incorrect earmould placement • Re-insert earmould carefully • Incorrect dome placement • Re-insert dome • Excessive ear wax • Consult your hearing care professional • Feedback control may need adjustment • Consult your hearing care professional • Earmould tubing worn or damaged • Consult your hearing care professional • Thin tube connection loose • Change thin tube or consult your hearing care professional
Troubleshooting Guide SYMPTOM Sound distorted / not clear CAUSE POSSIBLE REMEDY • Weak battery • Replace battery • Improper earmould or dome fit • Consult your hearing care professional • Hearing instrument damaged • Consult your hearing care professional • Hearing instrument settings not optimal • Consult your hearing care professional If there are any other problems not mentioned in this guide, please contact your hearing care professional.
Technical Data Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7) Models AL977/87-DVIW , AL777/87-DVIW, AL577/87-DVIW are available in following variants: In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. Standard tube 50 Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation.
For hearing instruments that require service, please contact your hearing care professional for assistance. ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do not attempt to open the case of hearing instruments, as this will invalidate the warranty.
United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.
