USER GUIDE CUSTOM HEARING INSTRUMENTS 400332000-GB-14.10-Rev.A.
Hearing instrument type designations for models included in this user guide are: DA312r, FCC ID: X26DA312R, IC: 6941C-DA312R; DA13r, FCC ID: X26DA13R, IC: 6941C-DA13R; DA312i, FCC ID: X26DA312I, IC: 6941C-DA312I; and DA13i, FCC ID: X26DA13I, IC: 6941C-DA13I. Please see page 10, 12 and 14 for lists of models referring to these types. Statement: This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Changes or modifications can void the user´s authority to operate the equipment. Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
Hearing instrument model: Model IIC: Battery size 10 Model CIC: Battery size 10 Model ITC: Battery size 13 or 312 (circle one) Model ITE: Battery size 13 or 312 (circle one) Model MIH: Battery size 13, 312, or 10 for MIH-S (circle one) Left serial number: Right serial number: Specific features supported by your hearing system: Smart Smart . . . . . . . . . . . . . . . . . . . . 16 Phone Now . . . . . . . . . . . . . . . . . . . . . 27 Volume control . . . . . . . . . . . . . . . . . . .
Contents Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . 3 List of countries . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Specific features supported by your hearing system . . . . . . . . . . . . . . . . . . . . . . . . . 5 Description of the hearing instruments . . . . . . 8 Getting started . . . . . . . . . . . . . . . . . . . . . . . .
TSG precautions . . . . . . . . . . . . . . . . . . . . . . 35 TSG warning to hearing healthcare professionals . . . . . . . . . . . . . . . . . . . . . . . . . 36 Battery warning information . . . . . . . . . . . . . . 37 Hearing instrument expectations. . . . . . . . . . 37 Warning to hearing aid dispensers . . . . . . . . . 38 Important notice for prospective hearing aid users . . . . . . . . . . . . . . . . . . . . . . 38 Children with hearing loss . . . . . . . . . . . . . . .
Mic in Helix (MIH-S) hearing instrument models with size 10A battery are available in the following variants: LS9MIH-S UP, LS9MIH-S HP, LS9MIH-S MP, LS9MIH-S LP, LS7MIH-S UP, LS7MIH-S HP, LS7MIH-S MP, LS7MIH-S LP, LS5MIH-S UP, LS5MIH-S HP, LS5MIH-S MP, LS5MIH-S LP Mic in Helix (MIH) hearing instruments (including type DA312r with FCC ID X26DA312R, IC number 6941C-DA312R models designated by a “W”) with size 312 battery and Custom Mic in Helix hearing instruments (including type DA13r with FCC ID X26DA13R,
1. 2. 3. 4. 5. 6. 7. 8. Programme button (optional) Battery compartment and On/Off switch Removal cord (optional) Sound outlet Wax filter Vent Microphone sound inlet Remote microphone and tubing (for remote microphone devices) 9. Volume control (optional) 10. Model 11. Manufacturer 12. Serial number 4 9 1 3 2 8 7 4 5 8 8 11 GN ReSound ReSound Ver so XXX XXX X 2 10 6 3 12 6 9 400332000-GB-14.10-Rev.A.
Invisible-in-the-canal (IIC) and completely-in-the-canal (CIC) hearing instruments with size 10A battery are available in the following variants: LS9IIC, LS7IIC, LS9CIC UP, LS9CIC HP, LS9CIC MP, LS9CIC LP, LS7CIC UP, LS7CIC HP, LS7CIC MP, LS7CIC LP, LS5IIC, LS5CIC UP, LS5CIC HP, LS5CIC MP, LS5CIC LP In-the-canal (ITC) hearing instruments (including type DA312i with FCC ID X26DA312I, IC number 6941C-DA312I models designated by a “W”) with size 312 battery are available in the following variants: LS9ITC-DW U
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Programme button (optional) Battery compartment and On/Off switch Removal cord (optional) Sound outlet Wax filter Vent Microphone sound inlet(s) Volume control (optional) Model Manufacturer Serial number 1 7 7 2 6 8 4 5 8 7 1 3 3 10 GN ReSound ReSound Ver so XXX XXX X 9 2 11 6 11 400332000-GB-14.10-Rev.A.
In-the-ear (ITE) hearing instruments (including type DA13i with FCC ID X26DA13I, IC number 6941C-DA13I models designated by a “W”) with size 13 battery are available in the following variants: LS9ITE-DW UP, LS9ITE-DW HP, LS9ITE-DW MP, LS9ITE-D UP, LS9ITE-D HP, LS9ITE-D MP, LS9ITE-W UP, LS9ITE-W HP, LS9ITE-W MP, LS9ITE UP, LS9ITE HP, LS9ITE MP, LS7ITE-DW UP, LS7ITE-DW HP, LS7ITE-DW MP, LS7ITE-D UP, LS7ITE-D HP, LS7ITE-D MP, LS7ITE-W UP, LS7ITE-W HP, LS7ITE-W MP, LS7ITE UP, LS7ITE HP, LS7ITE MP, LS5ITE-DW UP,
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Programme button (optional) Battery compartment and On/Off switch Sound outlet Wax filter Vent Microphone sound inlet(s) Volume control (optional) Model Manufacturer Serial number 3 2 6 6 4 9 8 GN ReS ReSou nd oun X X X d Vers o XXX X 5 4 1 7 5 10 13 400332000-GB-14.10-Rev.A.
Getting started On On/Off function 1. When the battery door is closed, the hearing instrument will turn on, and the default program will be activated. 2. To turn the hearing instrument off, open the battery door. Many individuals can use their fingernail to pull it open. Off i Tip: Whenever the hearing instruments are not in use, remember to open the battery doors to avoid unnecessary battery consumption. SmartStart Hearing instruments can be turned on once you have placed them on your ears.
Inserting/Replacing the battery 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery (Please ask your hearing care professional what battery size is used for your hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the hearing instrument to allow activation of the battery. 3. Insert the new battery with the positive side in the correct position. 4. Gently close the battery door.
Low battery indicator Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing instrument will reduce amplification and emit a beep signal if battery power gets too low. This signal will recur every 15 minutes until the hearing instrument automatically switches off. The low battery indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments Insertion (Mic in Helix) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides. 2. Place the sound outlet portion into your ear canal. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. 3. Insert the hearing instrument into your ear canal. Opening and closing your mouth may ease insertion. 4.
Insertion (IIC, CIC, ITC, and ITE) 1. Hold the hearing instrument between your thumb and index finger, either above and below or on the sides. For IIC, there is a dot on the top side of the shell to show orientation for insertion. 2. Place the sound outlet portion into your ear canal. Turn the top part of the hearing instrument gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. 3. Insert the hearing instrument into your ear canal.
Removal options (IIC, CIC and Mic in Helix) 1. Hold the removal cord with your thumb and index finger and pull outward. 2. Hold the edges of the hearing instrument with your thumb and forefinger and pull outward while slightly rotating your hand forward. 3. If Mic in Helix hearing instruments do not have a removal cord, gently pull outward with the microphone tubing. Removal (ITC and ITE) 1. Hold the edges of the hearing instrument with your thumb and forefinger. 2.
Operation of the hearing instrument Volume control (Optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, rotate the volume control forward (towards your face when you are wearing the hearing instruments). 2. To decrease the volume, rotate the volume control backward (away from your face). When volume is increased or decreased, a beep signal will be heard for each incremental change.
Programme button (Optional) Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes in the hearing instrument. If additional programmes have been activated, the following list explains how they work. 1. You can switch between programmes by pushing the push button once. 2. You will then hear one or more beeps.
i Flight mode* When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. For wireless hearing instruments follow the following steps to enter and leave flight mode: It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close).
Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. • Hold the telephone as you would normally. • Hold the telephone towards the top of the ear (closer to where the microphones are). • If whistling occurs, holding the telephone in the same position may help the hearing instrument to eliminate the feedback.
Listen to radio or TV When listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on available wireless accessories to enhance your listening capabilities for TV and radio.
wireless device, please contact your hearing care professional. Cellular phones Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony service provider.
i Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the phone in order to obtain best possible adherence. PhoneNow usage Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow feature has automatically switched the hearing instrument to your telephone programme. Initially, you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone.
Tele-loop systems Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When using a telecoil programme with tele-loop systems, sound is picked up directly and may improve speech understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil programme activated, the tele-loop system may not be turned on or is not operating correctly.
i Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. Remove any wax or debris from hearing instruments using a brush and/ or a wire loop. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. Replacing wax filters Custom hearing instruments may have wax filters that protect against wax and moisture.
so that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out. 2. To insert the new wax guard, gently press the replacement side of the wax guard tool straight into the hole of the sound outlet until the outer ring lies flush with the outside of the receiver. Pull the tool straight out -the new wax guard will remain in place. i i Tip: Pressing on the new filter with the flat side of the wax filter tool can ensure that the filter is correctly in place.
i General warnings 1. 2. 3. 4. 5. 6. 7. 8. 9. Special care should be exercised in selecting and fitting a hearing instrument(s) who’s maximum sound pressure level exceeds 132 dB SPL (with an IEC 60711:1981 occluded ear simulator), because there may be a risk of impairing the remaining hearing of the hearing instrument user.
10. Keep magnets out of reach of pets, children and individuals who are mentally challenged. If a magnet is swallowed, please seek advice from a medical practitioner. 11. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, f.ex. HI-PRO), SpeedLink). i Note: • ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz.
Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises. It is also used as an aid in hearing external noises and speech. Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the purpose of making it more pleasant. The noise can then resemble, for example, crushing waves on a shore. Modulation level and speed can also be configured to your likes and needs. If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare professional can set the TSG Module so that it becomes audible exclusively in such surroundings.
Technical Specifications Audio signal technology Digital Available sounds White noise signal which can be shaped with the following configurations: High-pass filter 500 Hz 750 Hz 1000 Hz 1500 Hz 2000 Hz Low-pass filter 2000 Hz 3000 Hz 4000 Hz 5000 Hz 6000 Hz The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB. i TSG warnings • Sound generators can be dangerous if improperly used.
discontinue use of the sound generator and seek medical evaluation. • Children and physically or mentally challenged users will require guardian supervision while wearing the TSG hearing instrument. • The volume control is an optional feature in the TSG module used for adjusting the sound generator output level.
hours a day when this is set below 90dB SPL. Above that level, the device should not be used for more than two hours per day. In no case should the sound generator be worn at uncomfortable levels. i Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1.
i Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid.
Troubleshooting Guide SYMPTOM No sound Not loud enough CAUSE P Not turned on T Dead battery R Battery door will not close I Blocked wax filter R Incorrect earmould placement R Blocked sound outlet filter C Change in hearing sensitivity C Excessive ear wax C Volume set too low I 40 400332000-GB-14.10-Rev.A.
POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Replace wax filter or consult your hearing care professional Reinsert hearing instrument carefully Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional 41 400332000-GB-14.10-Rev.A.
Troubleshooting Guide SYMPTOM Excessive whistling / feedback Sound distorted / not clear Wireless does not work 42 CAUSE P Incorrect custom placement in ear R Excessive ear wax C Feedback control may need adjustment C Hearing instrument settings not optimal C Weak battery R Improper fit C Hearing instrument damaged C Hearing instrument settings not optimal C Possible Root Cause - Device is in flight mode O R * If there are any other problems not mentioned in this guide, please conta
POSSIBLE REMEDY Re-insert custom product carefully Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once. Wireless will reactivate 10 seconds later. (If Root Cause is device in flight mode) 43 400332000-GB-14.10-Rev.A.
Technical Data HEARING INSTRUMENT MODEL MAXIMUM OUTPUT (2ccCoupler / IEC 60118-7 and ANSI S3.22-2013) All Low Power (LP) models including IIC 115 dB SPL (typical) All Medium Power (MP) models 117 dB SPL (typical) All High Power (HP) models 121 dB SPL (typical) All Ultra Power (UP) models 130 dB SPL (typical) 44 400332000-GB-14.10-Rev.A.
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. i Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter. i “Made for iPhone” means that an electronic accessory has been designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards.
Please ask your local hearing care professional concerning disposal of your hearing instrument Faceplate/Electronics by: ReSound A/S Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Telecommunications terminal equipment should be directed to ReSound A/S 47 400332000-GB-14.10-Rev.A.
400332000-GB-14.10-Rev.A Worldwide Headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com CVR no. 55082715 400332000-GB-14.10-Rev.A.indd 48 United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.
