USER GUIDE RECEIVER-IN-EAR HEARING INSTRUMENT 400344000-GB-14.11-Rev.A.
Hearing instrument type designations for models included in this user guide are: BRIE, FCC ID: X26BRIE, IC: 6941C-BRIE; VE312, FCC ID: X26VE312, IC: 6941C-VE312. Please see page 7 for list of models referring to all types. Statement: This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Prescription use of this TSG hearing instrument The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound.
a tool to generate sounds to be used with appropriate counselling and/or in a tinnitus management program to relieve patients suffering from tinnitus. Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience.
Hearing instrument model: Model 61: Battery size 312 Model 62: Battery size 13 Receiver tube length: Dome size: Left serial number: Right serial number: 6 400344000-GB-14.11-Rev.A.
Mini Receiver In-the-Ear (RIE) hearing instruments of type VE312 with FCC ID: X26VE312, IC number 6941C-VE312 and size 312 battery are available in the following variants: LS961-DRW, LS761-DRW, LS561-DRW Receiver-in-the-ear (RIE) hearing instruments of type BRIE with FCC ID X26BRIE, IC number 6941-BRIE and size 13 battery are available in the following variants: LS962-DRW, LS762-DRW, LS562-DRW The identification number for the BRIE and VE312 device models can be found at location “15” as indicated in the il
Contents Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Prescription use of this TSG hearing instrument . . . 4 Important notice for prospective sound generator users . . . . . . . . . . . . . . . . . . . . . 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Getting started . . . . . . . . . . . . . . . . . . . .
General warnings . . . . . . . . . . . . . . . . . . . . . . . . 32 Tinnitus Sound Generator (TSG) module . . . . . . 34 User instructions for the TSG module . . . . . . . . 34 The scientific concepts that form the basis for the device . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Technical Specifications . . . . . . . . . . . . . . . . . . . 36 TSG warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 37 TSG precautions . . . . . . . . . . . . . . . . . . . . . . . .
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Receiver tube Receiver Open Dome Receiver Tulip Dome Receiver Power Dome RIE mould Sports lock Battery compartment Receiver Push button Volume Control (optional) 7 LP receiver tube MP receiver tube HP receiver tube Model, and serial number (in battery chamber) UP Receiver/Mould 62 models (type BRIE) 9, 10 1 14 8 2 61 model (type VE312) 9 1 8 2 15 10 400344000-GB-14.11-Rev.A.
3 4 5 6 2) 11 12 13 15 11 400344000-GB-14.11-Rev.A.
On Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. 2. To turn off the hearing instrument, open the battery door. Use your fingernail to pull it open. Off SmartStart Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional can activate a function called SmartStart.
i Tip: 1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year. 2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary battery consumption. Low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life. The hearing instrument will reduce amplification and emit a melody if battery power gets too low.
Sports lock The sports lock will be applied or adjusted by your hearing care professional. Inserting/Removing hearing instruments Insertion (custom RIE and UP moulds) 1. Hold the RIE mould between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the RIE mould all the way into your ear with a gentle, twisting movement. 3. Move the RIE mould up and down and gently press to ensure it is positioned correctly in the ear. Opening and closing your mouth can ease insertion. 4.
Insertion (domes) 1. Hold the receiver tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is placed correctly, you should not be able to see the receiver tube sticking out when facing a mirror. i Note: You should never attempt to bend or modify the shape of the receiver tube.
Program and Multi-Function buttons If you have a hearing aid with a program button or multi-function button, this will allow you to use up to four different listening programs, each of them suitable for certain situations. Program button (61 models only) Multi-function button (62 models only) Your hearing care professional can fill out the following table for you. Programme Description of when to use 1 2 3 4 16 400344000-GB-14.11-Rev.A.
When using the program or multi-function buttons to switch programs, each press will move the instrument to the next program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it will switch to program 3 etc. When you close the battery door and switch the instrument on, it will start in program 1. Press the program or multi-function buttons if you want to move to a different listening program.
If you have two hearing instruments with the synchronization function enabled and you have the Multifunction Button set for volume control functionality, volume adjustments to one instrument will automatically repeat in the second instrument. When a volume control adjustment is made in one instrument, you will hear a confirmation beep. A beep in the second instrument will follow.
i Flight mode* (Wireless models only) When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight mode.
Telephone use If your hearing instruments are fit with a receiver open dome or receiver tulip dome, you can probably use the telephone as you normally would by holding it up to your ear canal opening. If your hearing instruments are fit with a receiver power dome or RIE or UP mould, finding the optimal position for holding a telephone while using a hearing instrument may require practice for some individuals, and one or more of the following suggestions may be helpful. 1.
Listen to radio or TV When listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on available wireless accessories to enhance your listening capabilities for TV and radio.
PhoneNow The PhoneNow function, allows your hearing instrument to automatically switch to your telephone programme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening programme. Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly: 1. Clean the telephone receiver thoroughly.
i PhoneNow warnings Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety precautions when using your hearing instrument and magnet in close proximity to the medical device or electronic system in question.
Telecoil (optional) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument.
Connecting/Disconnecting audio boots Connecting audio boots 1. Align the tip of the audio boot with the groove just above the battery compartment and below the model number. 2. Once in place, move the boot in the direction of the battery compartment.Gently click the audio boot onto the hearing instrument. Disconnecting audio boots 3. Press and hold the button on the front side of the audio boot. 4. Gently remove the audio boot from the hearing instrument. 2 1 4 5 3 25 400344000-GB-14.11-Rev.A.
i Care and maintenance Please follow the following instructions to prolong the durability of your hearing instruments: 1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s). 2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 3.
i Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. 27 400344000-GB-14.11-Rev.A.
The receiver tube The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important that the receiver tube and the receiver dome/RIE mold fits correctly in your ear. If the receiver tube or the receiver dome/RIE mould irritates your ear in any way and prevents you from wearing your hearing instrument, please contact your hearing care professional. You should never attempt to modify the shape of the receiver tube yourself.
Changing wax guard for receiver tube For changing Cerustop (white) wax filters, the following steps are needed: 1. To remove the old wax guard, insert the removal side of the wax guard tool into the used wax guard so that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out. 2.
How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in injury. 1 2 ReSound standard domes 1. Push the new dome over the receiver. 2. Make sure that the new dome is properly and securely mounted. ReSound tulip domes Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal.
Using ReSound hearing instruments with smart phone apps i Intended use of smart phone apps: GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN ReSound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart phones for which the apps have been developed.
i General precautions 1. 2. 3. 4. 5. When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device. When using wireless functionality and the devices are affected by electromagnetic interference, move away from the source. Use only original GN ReSound consumables e.g.
5. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments or to the hearing of the other individual. 6. Instrument usage by children or mentally challenged persons should be supervised at all times to ensure their safety.The hearing instrument contains small parts that could be swallowed by children. Please be mindful not to leave children unsupervised with this hearing instrument. 7.
Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
fessional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare professional will review with you the need for having such a control. TSG volume control The sound generator is set to a specific loudness level by the hearing healthcare professional. When switching the sound generator on, the volume will have this optimal setting.
The scientific concepts that form the basis for the device The TSG Module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, this needs to be audible.
i TSG warnings • Sound generators can be dangerous if improperly used. • Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare professional. • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets).
i TSG warning to hearing healthcare professionals A hearing healthcare professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: (i) Visible congenital or traumatic defor
i Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
i Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
ation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.
Troubleshooting Guide SYMPTOM CAUSE P No sound Not turned on T Dead battery R Battery door will not close I Blocked RIE mould or tube C Blocked wax filter R Incorrect RIE mould placement R Blocked RIE mould or dome C Change in hearing sensitivity C Excessive ear wax C Volume set too low C Not loud enough 42 400344000-GB-14.11-Rev.A.
POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Clean RIE mould or tube Replace wax filter or consult your hearing care professional Reinsert RIE mould Clean RIE mould, replace dome, replace filter Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional 43 400344000-GB-14.11-Rev.A.
Troubleshooting Guide SYMPTOM CAUSE P Excessive whistling / feedback Incorrect RIE mould placement R Incorrect dome placement R Excessive ear wax C Feedback control may need adjustment C RIE mould tubing worn or damaged C Hearing instrument settings not optimal C Weak battery R Improper RIE mould or dome fit C Hearing instrument damaged C Hearing instrument settings not optimal C Possible Root Cause - Device is in flight mode O ( Sound distorted / not clear Wireless does not work
POSSIBLE REMEDY Re-insert RIE mould carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
Technical data MAXIMUM OUTPUT (OSPL 90) RIE - LP receiver HFA 31 dB Full-on gain (50 dB SPL Input) Max HFA Maximum output (90 dB SPL input) Max HFA 52 43 113 108 dB dB dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.3 0.5 0.7 % % % Telecoil sensitivity (SPLIV @ 31,6 mA/m) 90 dB SPL Equivalent input noise (w/o noise reduction) 23 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– Hz 7060 1.
MAXIMUM OUTPUT (OSPL 90) RIE—MP receiver HFA 37 dB Full-on gain (50 dB SPL Input) Max HFA Maximum output (90 dB SPL input) Max HFA 58 51 116 114 dB dB dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.5 0.6 1.2 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 96 dB SPL Equivalent input noise (w/o noise reduction) 23 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– Hz 7000 1.
MAXIMUM OUTPUT (OSPL 90) RIE—HP receiver HFA 42 dB Full-on gain (50 dB SPL Input) Max HFA Maximum output (90 dB SPL input) Max HFA 65 56 122 118 dB dB dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.6 1.2 0.7 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 101 dB SPL Equivalent input noise (w/o noise reduction) 23 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– Hz 6030 1.
MAXIMUM OUTPUT (OSPL 90) RIE—UP receiver HFA 47 dB Full-on gain (50 dB SPL Input) Max HFA Maximum output (90 dB SPL input) Max HFA 75 64 129 124 dB dB dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 1.3 2.1 0.1 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 107 dB SPL Equivalent input noise (w/o noise reduction) 23 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– Hz 4910 1.
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol i i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your hearing instrument better.
400344000-GB-14.11-Rev.A Worldwide Headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com CVR no. 55082715 United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.
