USER GUIDE BEHIND-THE-EAR HEARING INSTRUMENTS 400346000-GB-14.11-Rev.A.
Hearing instrument type designations for models included in this user guide are: BE70, FCC ID: X26BE70, IC 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85. Please see page 10 for a list of models referring to these types. Statement: This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Prescription use of this TSG hearing instrument The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound.
The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/ or in a tinnitus management program to relieve patients suffering from tinnitus. 5 400346000-GB-14.11-Rev.A.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
400346000-GB-14.11-Rev.A.
Contents Important notice for prospective sound generator users . . . . . . . . . . . . . . . . . . . 4 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . 12 SmartStart . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Inserting/Replacing the battery . . . . . . . . . . . . 13 Low battery indicator . . . . . . . . . . . . . . . . . . . . 14 Low battery indicator when paired with wireless accessories only . . . . .
The scientific concepts that form the basis for the device . . . . . . . . . . . . . . . . . . . . . . . . . 38 Technical Specifications . . . . . . . . . . . . . . . . . 39 TSG warnings . . . . . . . . . . . . . . . . . . . . . . . 40 TSG precautions . . . . . . . . . . . . . . . . . . . . . . 40 Battery warning information . . . . . . . . . . . . . . 42 Hearing instrument expectations . . . . . . . . . . 42 Warning to hearing aid dispensers (US Only) . 43 Troubleshooting Guide . . . . . . . . .
Behind-the-ear (BTE) hearing instruments of type BE70 with FCC ID X26BE70, IC number 6941C-BE70 and size 13 battery are available in the following variants: LS977-DW, LS777-DW, LS577-DW Behind-The-Ear (BTE) hearing instruments type LO85 with FCC ID X26LO85, IC number 6941C-LO85 and size 13 battery are available in following variants: LS988-DW, LS788-DW, LS588-DW The identification number for the BE70 and LO85 device models can be found at location “10” as indicated in the illustrations on the next page.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 1 4 Programme button 5 Battery compartment & On/Off switch Sound outlet 3 Front microphone inlet 6 Back microphone inlet Volume control Direct audio input Left/Right indicator (Left=Blue/Right=Red) Battery lock (optional) 2 Model (in battery chamber) Manufacturer Serial number (in battery chamber) Earhook Earmold and tubing 7 Thin Tube Domes/earmold 11 a. Open dome 8/9 b. Tulip-Dome Traditional fitting c.
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. SmartStart Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional can activate a function called SmartStart.
Inserting/Replacing the battery 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the hearing instrument to allow activation of the battery. 3. Insert the new battery with the positive side in the correct position. 4. Gently close the battery door.
Low battery indicator Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur every 15 minutes until the hearing instrument automatically switches off. The timing of the low battery indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments Insertion (custom earmoulds) 1. 2. 3. 4. 5. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal. Slide the earmould all the way into your ear with a gentle, twisting movement. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. Move the earmould up and down and gently press to ensure it is positioned correctly in the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing instruments should fit snugly but comfortably. If the hearing instruments cause irritation of the ears, contact your hearing care professional. i i Note: Never attempt to modify the shape of the hearing instrument, earmoulds, or tubing yourself. Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion. Removal (custom earmolds) 1.
Insertion (domes/custom earmoulds with thin tubes) 1. Hold the thin tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is placed correctly, you should not be able to see the thin tube sticking out when facing a mirror. i Note: You should never attempt to bend or modify the shape of the thin tube.
Operation of the hearing instrument Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up. 2. To decrease the volume, push the volume control down. When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a longer duration will be heard.
Programme button Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes. If additional programmes have been activated, the following list explains how they work. Programme Description of when to use 1 2 3 4 1. You can switch between programmes by pushing the push button once. 2. You will then hear one or more beeps.
If you have two hearing instruments with the synchronization function enabled, program changes to one instrument will automatically repeat in the second instrument. When a program change is made in one instrument, you will hear the same amount of confirmation beeps in the second instrument. 20 400346000-GB-14.11-Rev.A.
i Flight mode* When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. For LiNX 2 wireless hearing instruments follow the following instructions to enter and leave flight mode: It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close).
Telephone use Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3. If whistling occurs, it may take a few seconds of holding the telephone in the same position before the hearing instrument eliminates the feedback. 4.
Using ReSound Hearing Instruments with iPhone®, iPad®, and iPod touch® (ReSound LiNX 2) ReSound LiNX 2 is a Made for iPhone instrument and allows for direct communication and control with an iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your ReSound LiNX 2 device, please contact your hearing care professional or visit our support site at resound.com/linx.
Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings. If necessary, move the magnet to another position to improve ease of use and comfort while speaking. 4.
i PhoneNow warnings i PhoneNow precautions 1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
Telecoil (optional) A telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument.
Connecting/Disconnecting direct audio boot or integrated FM Connecting audio boot and integrated FM 1. Align the tip of the audio boot or integrated FM boot with the groove just above the battery compartment and below the model number. 2. Once in place, move the boot in the direction of the battery compartment. 3. Gently click the boot onto the hearing instrument. Disconnecting audio boot and integrated FM 4. Press and hold the button on the front side of the audio boot.
i Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning FM boot. • Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes. • Be aware that FM signals might also be picked up and overheard by other receivers. • Before using the system in another country, contact your hearing care professional to make sure your radio channel is permitted in that country.
Battery door lock (optional) Your hearing instrument can be equipped with a lock to prevent children or mentally challenged persons from accidently ingesting the battery. Ask your hearing care professional to demonstrate the locking system on your hearing instruments. Standard battery door lock Your hearing care professional can install a battery door lock.
i Care and maintenance Please follow the following instructions to prolong the durability of your hearing instruments: 1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s). 2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 3.
i Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. i Cleaning earmoulds 1. Remove the earmould and attached tubing from the hearing instruments prior to cleaning. 2. Clean the earmould using a mild soap, and rinse with lukewarm water. 3.
Note: Thin tube and dome systems should be changed every three months or sooner, should the components become stiff or brittle. How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in the dome falling out in the ear. ReSound Standard domes 1. Push the new dome over the flange on the thin tube. 2. Make sure that the new dome is properly and securely mounted.
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward. 2. Then push the largest petal back, and it will be placed on top of the smaller petal. Using ReSound hearing instruments with smart phone apps i Intended use of smart phone apps: GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids.
i General precautions 1. 2. 3. 4. 5. When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device. When using wireless functionality and the devices are affected by electromagnetic interference, move away from the source. Use only original GN ReSound consumables e.g.
i General warnings 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar procedures.
i Note: * ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. * ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. * For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding e.g. pairing, please refer to the user guide of the relevant ReSound Unite accessory. 36 400346000-GB-14.11-Rev.A.
Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instruments includes the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
in quiet environments, your doctor, audiologist or hearing healthcare professional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare professional will review with you the need for having such a control. TSG volume control The sound generator is set to a specific loudness level by the hearing healthcare professional.
Technical Specifications Audio signal technology Digital Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB. High-pass filter Low-pass filter 500 Hz 750 Hz 2000 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 39 400346000-GB-14.11-Rev.A.
i TSG warnings • Sound generators can be dangerous if improperly used. • Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare professional. • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets).
i TSG warning to hearing healthcare professionals A hearing healthcare professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: (i) Visible congenital or traumatic defor
i Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
i Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
Important notice for prospective hearing aid users (US Only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
Children with hearing loss (US Only) In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. 45 400346000-GB-14.11-Rev.A.
BTE Models: LS977-DW, LS777-DW, LS577-DW MAXIMUM OUTPUT (OSPL 90) Closed HFA 38 43 dB Full-on gain (50 dB SPL Input) Max HFA 51 48 57 53 dB dB Maximum output (90 dB SPL input) Max HFA 127 116 124 121 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.2 0.2 0.6 0.4 0.8 0.7 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 105 dB SPL Equivalent input noise (w/o noise reduction) 22 20 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– 6810 1.
POWER BTE Models: LS988-DW, LS788-DW, LS588-DW MAXIMUM OUTPUT (OSPL 90) 140 2cc Coupler Output (dB SPL) 130 120 Reference test gain (60 dB SPL input) HFA 51 dB Full-on gain (50 dB SPL Input) Max HFA 67 63 dB dB Maximum output (90 dB SPL input) Max HFA 132 128 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.5 0.5 0.3 % % % Telecoil sensitivity (SPLIV @ 31.
Troubleshooting Guide SYMPTOM CAUSE P No sound Not turned on T Dead battery R Battery door will not close I Blocked earmould or tube C Blocked wax filter R Incorrect earmould placement R Blocked earmould or dome C Blocked sound outlet filter C Change in hearing sensitivity C Excessive ear wax C Volume set too low I Not loud enough 48 400346000-GB-14.11-Rev.A.
POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Clean earmould or tube Replace wax filter or consult your hearing care professional Reinsert earmould Clean earmould, replace dome, replace filter Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional If there are any other problems not mentioned in this guide, please con
Troubleshooting Guide SYMPTOM CAUSE P Excessive whistling / feedback Incorrect earmould placement R Incorrect dome placement R Excessive ear wax C Feedback control may need adjustment C Earmould tubing worn or damaged C Thin tube connection loose C Hearing instrument settings not optimal C Weak battery R Improper earmould or dome fit C Hearing instrument damaged C Hearing instrument settings not optimal C Possible Root Cause - Device is in flight mode O C Sound distorted / not cl
POSSIBLE REMEDY Re-insert earmould carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Change thin tube or consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol i i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your hearing instrument better.
400346000-GB-14.11-Rev.A.
400346000-GB-14.11-Rev.A.
400346000-GB-14.11-Rev.A Worldwide Headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 Fax: +45 45 75 11 19 www.resound.com CVR no. 55082715 United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 Fax: +44 1869 343 466 www.gnresound.co.uk Australia GN ReSound Pty. Ltd. Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel.: (free) 1800 658 955 Fax: +61 2 9743 7472 www.gnresound.com.
