User guide Behind-The-Ear hearing aids resound.com 400346000-GB-16.09-Rev.G.
Hearing instrument type designations for models included in this user guide are: BE60, FCC ID: X26BE60, IC: 6941C-BE60, BE70, FCC ID: X26BE70, IC: 6941C-BE70; LO85, FCC ID: X26LO85, IC: 6941C-LO85, LO90, FCC ID: X26LO90, IC: 6941C-LO90. M70-80e FCC ID: X26M70-80e, IC: 6941C-M7080e, M60 FCC ID X26M60, IC: 6941C-M60. Please see page 10 for a list of models referring to these types. Statement This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Prescription use of a Tinnitus Sound Generator (TSG) hearing instrument The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound.
The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus are identified and treated before the sound generator instrument is used. The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/ or in a tinnitus management programme to relieve patients suffering from tinnitus. 5 400346000-GB-16.09-Rev.G.
Introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments.
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Contents Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Prescription use of a Tinnitus Sound Generator Using ReSound Hearing Instruments with iPhone®, iPad®, and iPod touch® (ReSound LiNX 2 and ReSound ENZO2) . . . . . 25 (TSG) hearing instrument . . . . . . . . . . . . . . . . . 4 Important notice for prospective sound generator users . . . . . . . . . . . . . . . . . . . . . . . . 4 Introduction . . . . . . .
Using ReSound hearing instruments with smart phone apps . . . . . . . . . . . . . . . . . . . . . 38 General precautions . . . . . . . . . . . . . . . . . . . . 39 Warning to hearing aid dispensers (US Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Important notice for prospective hearing General warnings . . . . . . . . . . . . . . . . . . . . . . 40 Tinnitus Sound Generator (TSG) module . . . . 42 Intended use for the TSG module . . . . . . . . .
Behind-the-ear (BTE) hearing aids of type BE60 with FCC ID X26BE60, IC number 6941C-BE60 and size 312 battery are available in the following variants: LS967-DW, LS767-DW, LS567-DW The identification number for the BE60, BE70, LO85 and LO90 device models can be found at location “10” as indicated in the illustrations on the next two pages.
5 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Programme button Battery compartment & On/Off switch Sound outlet Front microphone inlet Back microphone inlet Volume control (optional) Left/Right indicator (Left=Blue/Right=Red) Manufacturer Serial number Model Battery lock Earhook Earmould and tubing 4 1 6 3 ReSound ENZ02 98 11 2 7 10 9 Traditional fitting (earmould and tube) 13 8 12 11 400346000-GB-16.09-Rev.G.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Programme button Battery compartment & On/Off switch Sound outlet Front microphone inlet Back microphone inlet Volume control Direct audio input Left/Right indicator (Left=Blue/Right=Red) Battery lock (optional) Model (in battery chamber) Manufacturer Serial number (in battery chamber) Earhook Earmould and tubing Thin Tube Domes/earmould a. Open dome b. Tulip-Dome c.
Traditional fitting (earmould and tube) 5 1 4 ReSound Enya 14 6 13 3 8/9 2 16.b 16.c 12 10 7 11 8/9 13 400346000-GB-16.09-Rev.G.
Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default programme will be activated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. SmartStart Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional can activate a function called SmartStart.
Inserting/Replacing the battery 1. Open the battery door completely by using your fingernail. Remove the used battery if present. 2. Prepare the new battery (please refer to page 6 for information on appropriate battery type/size for your hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the hearing instrument to allow activation of the battery. 3. Insert the new battery with the positive side in the correct position. 4. Gently close the battery door.
Low battery indicator Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur every 15 minutes until the hearing instrument automatically switches off. The timing of the low battery indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare batteries on hand.
Inserting/Removing hearing instruments Insertion (custom earmoulds) 1. 2. 3. 4. 5. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal. Slide the earmould all the way into your ear with a gentle, twisting movement. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. Move the earmould up and down and gently press to ensure it is positioned correctly in the ear.
Removal (custom earmoulds) 1. Hold a portion of your earmould towards the back of the ear. 2. Pull the earmould outward and simultaneously rotate the earmould forward. 3. Consult your hearing care professional if you have difficulties removing the hearing instrument. Insertion (domes/custom earmoulds with thin tubes) 1. Place the hearing instrument on the ear. 2. Hold the thin tube where it bends, and gently place the dome into the ear canal.
Removal (domes/custom earmoulds with thin tubes) 1. Hold the thin tube with your thumb and forefinger and remove the tube. 2. For thin tube custom earmoulds, grasp the removal string and pull the earmould outward. 3. Consult your hearing care professional if you have difficulties removing the hearing instrument. 19 400346000-GB-16.09-Rev.G.
Operation of the hearing instrument Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up. 2. To decrease the volume, push the volume control down. When volume is increased or decreased, a beep signal will be heard for each incremental change. When the upper or lower limits of the volume range are reached, a beep signal with a lower pitch will be heard.
Programme button Depending on your experience level with hearing instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes. If additional programmes have been activated, the following list explains how they work. Programme Description of when to use 1 2 3 4 1. You can switch between programmes by pushing the push button once. 2. You will then hear one or more beeps.
If you have two hearing instruments with the synchronisation function enabled, programme changes to one instrument will automatically repeat in the second instrument. When a programme change is made in one instrument, you will hear the same amount of confirmation beeps in the second instrument. 22 400346000-GB-16.09-Rev.G.
i Flight mode When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas.
Listen to radio or TV When listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on available wireless accessories to enhance your listening capabilities for TV and radio.
Using ReSound Smart Hearing Instruments with iPhone®, iPad®, and iPod touch® (ReSound LiNX 2 and ReSound ENZO2) ReSound LiNX 2 and ReSound ENZO2 are Made for iPhone instruments and allow for direct communication and control with an iPhone, iPad, or iPod touch. For assistance with pairing and using these products with your ReSound LiNX 2 or ReSound ENZO2 device, please contact your hearing care professional or visit our support site at resound.
Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function. In order to place PhoneNow magnet properly: 1. Clean the telephone receiver thoroughly. 2. Hold the telephone vertically, in a position similar to when making a telephone call. 3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings. If necessary, move the magnet to another position to improve ease of use and comfort while speaking. 4.
i PhoneNow warnings i PhoneNow precautions 1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
Telecoil (optional) A telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument.
Connecting/Disconnecting direct audio boot or integrated FM Connecting audio boot and integrated FM 1. Align the tip of the audio boot or integrated FM boot with the groove just above the battery compartment and below the model number. 2. Once in place, move the boot in the direction of the battery compartment. 3. Gently click the boot onto the hearing instrument. Direct audio Integrated FM 1 Disconnecting audio boot and integrated FM 4. Press and hold the button on the front side of the audio boot.
i Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM boot. • Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes. • Be aware that FM signals might also be picked up and overheard by other receivers. • Before using the system in another country, contact your hearing care professional to make sure your radio channel is permitted in that country.
FM integrated with battery door (super power devices only) 1. Your hearing aid professional can replace the standard battery door with a DAI audio boot or integrated FM receiver. Direct audio/ programming Integrated FM 31 400346000-GB-16.09-Rev.G.
Battery door lock (optional) Your hearing instrument can be equipped with a lock to prevent children or mentally challenged persons from accidently ingesting the battery. Ask your hearing care professional to demonstrate the locking system on your hearing instruments. Standard battery door lock Your hearing care professional can install a battery door lock.
Standard battery door lock Your hearing care professional can install a Left/Right side indicator which can be used to lock the battery door. Once locked, the instrument can only be turned off once the instrument is unlocked again. To lock the battery door of Resound Enya: 1. Close the battery door 2. Using the battery door locking tool (Light Blue), slide the colour marker (Blue=Left, Red=Right) to the right. To unlock the battery door of Resound Enya: 3. Slide the colour marker to the left.
Advanced battery door lock (for Super Power devices only) Super Power devices (marked as 90) are equipped with integrated advanced battery door lock. To operate lock use attached tool. To lock the battery lock: 1. Insert tool straight into battery door lock. 2. Slide lock to the left. 3. Remove tool. Indication mark shows “lock” position - white dot appears. You can open the battery door to switch the device off but you can not open it to access the battery.
i Care and maintenance Please follow the instructions below to prolong the durability of your hearing instruments: 1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s). 2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments. 3.
i Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended. i Cleaning earmoulds 1. Remove the earmould and attached tubing from the hearing instruments prior to cleaning. 2. Clean the earmould using a mild soap, and rinse with lukewarm water. 3.
i Cleaning metal hook Some hearing instruments are equipped with a metal power hook. Regular cleaning is required to keep these hooks in new condition. 1. Remove the earmould and tubing from the metal power hook. Clean these as above. 2. Using a soft cloth or tissue wipe off any moisture, perspiration or debris from the surface of the hook. i Note: Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage the protective layer.
ReSound Tulip domes Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure this: 1. Push the largest petal away from the thin tube using a finger. This bends the petal forward. 2. Then push the largest petal back, and it will be placed on top of the smaller petal.
• If you would like a printed version of the user guide for a Resound smart app please consult customer support or our website. i General precautions 1. 2. 3. 4. 5. When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device.
i General warnings 1. 2. 3. 4. 5. 6. 7. 8. 9. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It is recommended not to wear hearing instruments during these or other similar procedures.
10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO), SpeedLink). i Note: * ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. * ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz. * For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding e.g.
Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instrument includes the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing healthcare professional.
Modulation level and speed can also be configured to your likes and needs. An additional feature can be enabled by your hearing healthcare professional that allows you to select predefined sounds that simulate sounds from nature, such as breaking waves or running water. If you have two wireless hearing aids that support ear-to-ear synchronisation this functionality can be enabled by your hearing healthcare professional.
Using TSG with smart phone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smart phone or mobile device. This functionality is available in supported hearing aids when a hearing healthcare professional has enabled the TSG functionality during fitting of the hearing aid. To use smart phone apps the hearing aid must be connected with the smart phone or mobile device.
Technical Specifications Audio signal technology Digital Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB. High-pass filter Low-pass filter 500 Hz 750 Hz 2000 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 45 400346000-GB-16.09-Rev.G.
i TSG warnings • Sound generators can be dangerous if improperly used. • Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare professional. • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets).
i TSG warning to hearing healthcare professionals A hearing healthcare professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: (i) Visible congenital or traumatic defor
i Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
i Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.
Important notice for prospective hearing aid users (US Only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
Children with hearing loss (US Only) In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. 51 400346000-GB-16.09-Rev.G.
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Mini BTE Models: LS967-DW, LS767-DW, LS567-DW MAXIMUM OUTPUT (OSPL 90) 140 2cc Coupler Closed HFA 38 38 dB Full-on gain (50 dB SPL Input) Max HFA 52 47 56 49 dB dB Maximum output (90 dB SPL input) Max HFA 122 114 120 115 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.4 0.2 0.6 0.5 0.5 1.0 % % % Total harmonic distortion Telecoil sensitivity (SPLIV @ 31.
BTE Models: LS977-DW, LS777-DW, LS577-DW MAXIMUM OUTPUT (OSPL 90) Closed HFA 38 43 dB Full-on gain (50 dB SPL Input) Max HFA 51 48 57 53 dB dB Maximum output (90 dB SPL input) Max HFA 127 116 124 121 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.2 0.2 0.6 0.4 0.8 0.7 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 105 dB SPL Equivalent input noise (w/o noise reduction) 22 20 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100– 6810 1.
POWER BTE Models: LS988-DW, LS788-DW, LS588-DW, EN988-DW, EN788-DW, EN588-DW MAXIMUM OUTPUT (OSPL 90) 140 2cc Coupler Plastic hook Metal hook (HP) Output (dB SPL) 130 120 110 Reference test gain (60 dB SPL input) HFA 51 52 dB Full-on gain (50 dB SPL Input) Max HFA 67 63 73 68 dB dB Maximum output (90 dB SPL input) Max HFA 132 128 132 129 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.5 0.5 0.3 0.8 0.6 0.4 % % % Telecoil sensitivity (SPLIV @ 31.
SUPER POWER BTE Models: EN998-DW, EN798-DW, EN598-DW 150 MAXIMUM OUTPUT (OSPL 90) 2cc Coupler HFA 54 dB Max HFA Max HFA 83 69 141 131 dB dB dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 4,0 0,7 0,9 % % % Max HFA HFA 116 101 dB SPL Full-on gain (50 dB SPL Input) Maximum output (90 dB SPL input) Total harmonic distortion Telecoil sensitivity (1 mA/m input) HFA – SPLIV @ 31.
Mini BTE Models: EY467-DW, EY367-DW, EY267-DW MAXIMUM OUTPUT (OSPL 90) Closed HFA 36 40 dB Full-on gain (50 dB SPL Input) Max HFA 51 46 55 49 dB dB Maximum output (90 dB SPL input) Max HFA 117 112 122 117 dB SPL dB SPL 500 Hz 800 Hz 1600 Hz 0.8 0.2 0.5 1.8 1.5 0.5 % % % Telecoil sensitivity (SPLIV @ 31.6 mA/m) 95 98 dB SPL Equivalent input noise (w/o noise reduction) 22 22 dB SPL Total harmonic distortion Frequency range (DIN 45605) Current drain (in test mode) 100 7040 1.
BTE Models: EY477-DW, EY377-DW, EY277-DW MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) HFA 41 47 dB Full-on gain (50 dB SPL Input) Max HFA 51 46 59 52 dB Maximum output (90 dB SPL input) Max HFA 122 118 128 123 dB SPL 500 Hz 800 Hz 1600 Hz 0.1 0.2 0.5 0.4 0.4 0.5 % % % Telecoil sensitivity (SPLIV @ 31.
POWER BTE Models: EY488-DW, EY388-DW, EY288-DW MAXIMUM OUTPUT (OSPL 90) 140 Reference test gain (60 dB SPL input) HFA 51 50 dB Full-on gain (50 dB SPL Input) Max HFA 67 62 72 68 dB Maximum output (90 dB SPL input) Max HFA 131 128 131 128 dB SPL 500 Hz 800 Hz 1600 Hz 1.0 0.4 0.5 0.7 0.4 0.3 % % % Telecoil sensitivity (SPLIV @ 31.
Troubleshooting Guide SYMPTOM CAUSE P No sound Not turned on T Dead battery R Battery door will not close I Blocked earmould or tube C Blocked wax filter R Incorrect earmould placement R Blocked earmould or dome C Blocked sound outlet filter C Change in hearing sensitivity C Excessive ear wax C Volume set too low I Not loud enough 60 400346000-GB-16.09-Rev.G.
POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Clean earmould or tube Replace wax filter or consult your hearing care professional Re-insert earmould Clean earmould, replace dome, replace filter Change filter or consult your hearing care professional Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional If there are any other problems not mentioned in this guide, please co
Troubleshooting Guide SYMPTOM CAUSE P Excessive whistling / feedback Incorrect earmould placement R Incorrect dome placement R Excessive ear wax C Feedback control may need adjustment C Earmould tubing worn or damaged C Thin tube connection loose C Hearing instrument settings not optimal C Weak battery R Improper earmould or dome fit C Hearing instrument damaged C Hearing instrument settings not optimal C Possible Root Cause - Device is in flight mode O C Sound distorted / not cl
POSSIBLE REMEDY Re-insert earmould carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Change thin tube or consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Be aware of information marked with the warning symbol i i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your hearing instrument better.
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400346000-GB-16.09-Rev.G Worldwide headquarters ReSound A/S Lautrupbjerg 7 DK-2750 Ballerup, Denmark Tel.: +45 45 75 11 11 resound.com CVR no. 55082715 United Kingdom GN ReSound Ltd. Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel.: +44 1869 352 800 resound.com New Zealand GN ReSound (NZ) Ltd. Ground Floor, North Entrance 4 Fred Thomas Drive Takapuna Auckland, 0622 Tel.: (free) 0800 900 126 resound.com Australia GN ReSound Pty. Ltd.
