Rugged Mobile Computing Solutions
January 2016 TRADEMARKS All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started .............................................................. 1 Getting the Computer Running ......................................... 2 Unpacking ........................................................................... 2 Connecting to AC Power............................................... 3 Opening and Closing the Cover ......................................... 4 Operating in Tablet Mode .............................................
Using the Touchscreen ....................................................... 27 Using the Dual Mode Display (Optional) .......................... 30 Using the Network Features ................................................. 31 Using the LAN..................................................................... 31 Using the WLAN ................................................................. 31 Using the BT Feature ............................................................
Exit Menu .................................................................... 64 Chapter 6 Using Getac Software .................................................. 65 OSD Control Panel ................................................................. 66 G-Manager ............................................................................. 67 Getac Camera (Optional) ....................................................... 69 Camera for Windows 10 ....................................................
Appendix A Specifications ............................................................... 92 Appendix B Regulatory Information ............................................... 94 On the Use of the System ...................................................... 95 Class B Regulations ............................................................ 95 ANSI Warning..................................................................... 96 Safety Notices ...................................................................
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items: V110 notebook computer AC adapter AC power cord Battery pack x 2 Screen cleaning cloth Carrying strap Stylus Tether Document(s) Driver disc (optional) Inspect all the items. If any item is damage or missing, notify your dealer immediately.
Connecting to AC Power It is suggested that you use AC power when you start up the computer for the very first time. 1. Plug the DC cord of the AC adapter to the power connector of the computer ( ). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet ( ). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer.
Opening and Closing the Cover To open the top cover: 1. Pull loose the cover latch () and release the clamp (). 2. Lift up the cover (). You can tilt the cover forward or backward foroptimal viewing clarity. To close the top cover: 1. Close the display. 2. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place.
Operating in Tablet Mode In addition to being used as a regular notebook computer (Laptop mode), your computer can also be operated in Tablet mode. In Tablet mode, you operate the computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or mouse. 1. Open the top cover so that it is almost perpendicular with the keyboard of the computer. o 2. Turn the display counter-clockwise by 180 . CAUTION: Do not rotate the display more than 180o, or attempt to rotate the display clockwise.
3. Close the computer with the display facing up. 4. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. CAUTION: Before engaging the clamp, make sure the two guide pins are correctly seated in place.
Turning On and Off the Computer Turning On Press the power button ( ). The Windows operating system should start. NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the default settings have been changed). If the menu appears, simply select Continue. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: Do this... To... Windows 10 Power off Click (Shutdown) down.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description Strap Holder Stereo Two buckles hold the carrying strap.
Ref Component P2 Button Description Starts the Getac Camera program and serves as the shutter release button. See Also P. 69 When Function Lock is on: Enables or disables the touchscreen feature. Can be changed to another set of predefined functions using G-Manager. P1 Button Switches on or off Function Lock (FL), which changes the P2, Up, and Down buttons to an alternative function. When FL is on, the icon appears on Windows taskbar.
Ref Component Description See Also USB 3.0 Port Connects a USB device, such as a flash disk, printer, digital camera, joystick, and more. P. 50 RJ-45 Connector Serial Port Kensington Lock Connects the LAN cable. P. 31 Connects a serial device. P. 51 Locks the computer to a stationary object for security. P. 72 Right-Side Components To access a connector, open its protective cover by lifting up the tab of the cover.
Ref Component Combo Audio Connector Description Connects a set of headphones or external speakers with amplifier See Also P. 52 Supports a headset microphone with 4-pole TRRS 3.5mm jack. Smart Card Slot ExpressCard Slot Accepts a smart card for additional security feature. P. 53 Accepts an ExpressCard for additional functions. P. 54 Left-Side Components To access a device bay, slide the cover latch toward the unlocked position ( ) and then lift up the tab to release the cover.
Top-open Components Ref Component Description See Also RFID Antenna Reads data from NFC/RFID tags. P. 55 Touchscreen Displays and receives information for the computer. P. 27 Camera Lens Allows you to use your computer’s camera function. When the camera lens is in use, the LED beside it lights up. P. 69 Fingerprint Serves as the fingerprint verification, preventing unauthorized access to your computer. P.
Ref Component Description Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness. Windows For Windows 10: Opens or closes the Start menu. Logo Button For Windows 7: Opens or closes the OSD Control Panel. Indicators Show the current status of the computer’s devices. Power Lights green when the computer is turned on. See Also P. 66 P. 7 Blinks green when the computer is in Sleep mode.
Ref Component Touchpad Description Serves as the pointing device. See Also P. 24 Bottom Components Ref Component Camera Indicator Description (optional) Lights up when the camera lens beside it is in use. Flash (optional) Provides extra light when taking pictures. See Also Camera Lens Allows you to use the camera function. P. 69 Memory Slots Inside are the memory slots for expanding the memory size of your computer. P. 57 Inside is the SIM card slot. P.
Ref Component Antenna Pass through (optional) Docking Connector Description Connects to the docking station for using external WWAN/WLAN/GPS antenna. WWAN WLAN GPS Inside is the docking connector for connecting an office dock or vehicle dock (purchased separately).
Installing the Accessories Attaching the Carrying Strap Insert one end of the strap into one strap holder () on your computer and feed it through the slider buckle (). Use the fastener () to fix the strap end in place. Secure the other end of the strap to the computer in the same way. The strap provides a slot for storing the stylus ().
Using the Tether A tether is available for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop(as indicated by below) and pull it tight. 2. Insert the other loop end to the strap holder on computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
Attaching the Handgrip Strap (Optional) 1. Insert a hook to each of the computer’s four bottom corners. Secure each hook with a screw. 2. Attach the four loops of the handgrip strap to the four hooks. Make sure the loops are securely hooked. When you need to operate and hold your computer at the same time, insert your hand through the strap for a firm grip.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures.
Using the Internal Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key. Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer.
Key Description Switches the display output to the next choice if an external display is connected. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only The hot keys are equivalent to Windows logo key + P. Decreases the LCD brightness. Increases the LCD brightness. Switches the touchscreen on or off. Switches the touchpad off or on. Switches the system sound output off (mute) or on. Switches the display on or off.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.
Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination.
Gestures Actions Descriptions Swipe in from the right edge Open the Charms bar. Swipe down from the top edge Perform the same function as a right-click. Swipe in from the left edge Switch to the previous application. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa.
Navigating on the Screen The screen of your computer is touch-sensitive. You can operate the computer by touching the screen with your finger or the stylus. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. NOTE: An optical film has been attached to the screen before shipment. The film is a consumable, which will be worn out by possible scratches. You can purchase a new one when replacement is required.
The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Mouse Function Term/Action Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination.
Gestures ( Actions = finger down; = finger up) Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise). The gesture works in applications that support the specific gesture. Use press and tap to access the shortcut menu. Press on target and tap using a second finger.
Using the Dual Mode Display (Optional) Dual mode display (if your model has the feature) incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the Computer receives signals from the digitizer pen, the display automatically switches to Digitizer mode.
Using the Network Features Using the LAN To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Using the WLAN The WLAN (Wireless Local Area Network) module of your computer supports IEEE 802.11a/b/g/n/ac. Turning On/Off the WLAN Radio To turn on the WLAN radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1.
Windows taskbar and select Quick Bar. Click the WLAN button in the Quick Bar (an X over the button means the radio is currently off). To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to a WLAN Network 1. Make sure that the WLAN function is enabled (as described above). 2. For Windows 10: Click the network icon bar.
Using the BT Feature The BT technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the BT Radio To turn on the BT radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. Use the Airplane Mode button in the OSD Control Panel.
To turn off the BT radio: You can turn off the BT radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Connecting to another BT Device 1. Make sure that the BT function is enabled (as described above). 2. Make sure that the target BT device is turned on, discoverable and within close range. (See the documentation that came with the BT device.) 3. For Windows 10: Click Settings Devices BT.
Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G and 4G LTE. NOTE: Your model only supports data transmission. Voice transmission is not supported. Installing a SIM Card 1. Turn off the computer and disconnect the AC adapter. 2. Carefully place the computer upside down. 3. Remove the 8 screws to open the compartment cover. 4. Locate the SIM card holder.
5. Close the compartment cover and secure with 8 screws. Turning On/Off the WWAN Radio To turn on the WWAN radio: 1. Make sure that the Airplane mode is switched off. You can control the Airplane mode using one of the below methods. Press Fn+F1. Use the Airplane Mode button in the OSD Control Panel. For Windows 10: Click Settings Network & Internet Airplane mode. Slide the Airplane mode switch to the Off position. 2.
To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. Setting up a WWAN Connection 1. Make sure that the SIM card is inserted and the WWAN function is enabled (as described above). 2. Start the WWAN utility software (Skylight). 3. You can use the WWAN utility software to configure and use WWAN connections. See the online help for information.
Using the Fingerprint Scanner (Optional) CAUTION: We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning. It is not recommended that you use the fingerprint scanner in a belowfreezing temperature. The moisture on your finger can freeze to the scanner’s metal surface when you touch it, resulting in a failed operation.
To enroll your fingerprint: For Windows 10 1. Click Settings Accounts Sign-in options. 2. On the right side under Fingerprint, click Set up. 3. Follow the onscreen instructions to complete. For Windows 7 1. Start BioExcess. Follow the wizard to enroll your fingerprints. 2. You can then use the fingerprint software to set up how the fingerprint authentication works. For detailed information, click the Help button of the software.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your Computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your Computer is for use in the country where you purchased your Computer. If you plan to go overseas with the Computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the Computer.
Battery Pack Your computer has two battery packs. The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is outside the allowed range, which is between 0 C (32 F) and 50 C (122 F).
Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. A software tool called “Gauge Reset” is provided for the purpose. Use the G-Manager program and select the Battery tab to find the tool.
Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Windows 10 Windows 7 Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the lowbattery level. Critically low The battery charge has reached the critical battery level.
(Battery 1 as the example) 2. Hold the battery latch and slide it toward the right to unlock. (Battery 1 as the example) CAUTION: To unlock or lock, always hold the battery latch itself to move it. Never use the ribbon strip to pull the battery latch. The wrong method can cause a broken strip or an incorrect battery pack installation. 3. Remove the battery pack out of the slot by pulling the ribbon strip. 4. Noting the orientation, insert the new battery pack all the way into the slot. 5.
6. When closing the cover, push the tab downward until the cover clicks into place and then slide the latch toward the locked position ( ). CAUTION: Make sure the latch is correctly locked, not revealing the underneath red part.
Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Turn off the wireless radio if you are not using the wireless module (such as WLAN, BT, or WWAN).
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting an HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Your computer supports an HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. You can switch the display output by using Fn+F5, Windows Control Panel, or OSD Control Panel.
Connecting a USB Device Your computer has three USB ports (two USB 3.0 ports at the rear and one USB 2.0 port at the right side) for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. USB 3.0 supports a transfer rate up to 5 Gbit/s and USB 2.0 a transfer rate up to 480 MB/s. USB 3.0 USB 2.
Connecting a Serial Device Your computer has a serial port for connecting a serial device such as a serial mouse or serial communication device.
Connecting an Audio Device For higher audio quality, you can send sound through an external audio device. The combo connector is the “4-pole TRRS 3.5mm” type (Apple iPhone Recessed) so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.
Using Smart Cards With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card reader. Open its protective cover by lifting up the tab of the cover. 2. Slide the smart card, with its label and embedded computer chip facing up into the slot (the lower one). 3.
Using ExpressCards The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard: 1. Locate the ExpressCard slot. Open its protective cover by lifting up the tab of the cover. 2.
Using the NFC/RFID Reader (Optional) If your model has the NFC/RFID reader module, you can read data from NFC (Near Field Communication) and RFID (Radio Frequency Identification) tags. RFID antenna NOTE: For optimal results when reading an NFC/RFID tag, have the tag face the antenna in the same orientation as indicated by the icon on the exterior of the computer. For your model, the icon shows a horizontal position. When not using an NFC/RFID card, do not leave it within or near the antenna area.
Replacing the Hard Disk Drive 1. Turn off the computer and disconnect the AC adapter. 2. Slide the cover latch toward the unlocked position ( lift up the tab () to release the cover. ) () and then 3. Using the ribbon strip, first pull the small latch toward the right to unlock () and then pull the hard disk drive out of the device bay ( .) 4. Noting the orientation, insert the new hard disk drive all the way into the slot until the small latch clicks into place. 5.
System Memory Upgrade You can upgrade your computer by expanding system memory. CAUTION: It is not recommended that you buy and install RAM modules by yourself. If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed. RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules.
4. Remove the plastic bar by unfastening two screws. 5. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock th e module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 6.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
When and How to Use NOTE: The actual setting items on your model may differ from those described in this chapter. The availability of some setting items depends on the Windows version your computer is running. You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware.
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date.
Advanced Menu The Advanced menu contains the advanced settings. Wake Up Capability Any-key Wake Up From S3 state allows any key to wake up the system from S3 (Sleep) state. USB Wake-Up From S3 allows a USB device activity to wake up the system from S3 (Sleep) state. System Policy allows you to choose between Performance and Balance. If battery life is your first priority, select Balance. If you need system performance more than battery life, select Performance.
Device Configuration enables or disables several hardware components. The items available for setting depend on your model. Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. NOTE: You can set the user password only when the supervisor password has been set. If both the supervisor and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Boot Type Order determines the boot order. You can rearrange the order by dragging the boot device name up or down in the list. Each boot device can be individually set to On or Off. If you want to exclude a boot device from the boot order, set the device to Off. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.
OSD Control Panel The OSD (On Screen Display) Control Panel provides a user-friendly interface for you to quickly activate or operate certain functions on your computer with a simple click of the screen. To open the OSD Control Panel, start the program named OSDC. If you have a Windows 7 model, you can also press the Windows Logo button on your computer to open it. The following screen appears. Help For detailed information on the program, see the program’s online help.
G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below. View system information. Check the battery status and configure the battery. Configure ECO modes (or called power profiles). Set the touchscreen sensitivity mode. Set if a warning message will appear when a connected docking station is removed unexpectedly.
Help For detailed information on the program, see the program’s online help.
Getac Camera (Optional) Camera for Windows 10 Start Getac Camera. The Getac Camera window appears as shown below. For detailed information on the program, see the program’s online help.
Camera for Windows 7 Getac Camera is a geo-tagging camera program, which allows you to stamp geographical information on photos as watermarks and embed such information into JPEG files as EXIF 2.2 metadata. NOTE: Before starting Getac Camera, close any other program that uses the camera; otherwise, Getac Camera can only provide limited functions. Start Getac Camera. The Getac Camera window appears as shown below. The GPS positioning will be automatically activated.
Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in computer stores.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in extreme environments for long periods can result in product deterioration and a shortened product life.
The screen surface is easily scratched. Avoid touching it with a sharp object such as a pen or pencil. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use.
To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition.
Touchscreen Guidelines Use your finger or the stylus (if purchased) on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem.
Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase the brightness. The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties. The characters on the screen are dim.
Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.) Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose.
Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish.
Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s documentation for further information. If you are sure the operation has stop, reset the computer. Sound Problems No sound is produced. Make sure that the volume control is not set too low. Increase the volume.
Make sure that the sound is not muted. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green.
Radio interference exists. Move your computer away from the device causing the radio interference such as microwave oven and large metal objects. Plug your computer into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device. Make sure that the WLAN feature is turned on. Make sure that the SSID setting is the same for every WLAN device in the network.
Turn off power management. Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer. Reset the computer by any one of these methods: Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where you can select actions including Restart. Press and hold the P1 button for more than 2 seconds.
System Recovery System Restore, Recovery, or Reset (for Windows 10 Models) Click Settings Update & security. You have several options. System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point. Recover from a drive If you have created a recovery drive on Windows 10, you can use the recovery drive to reinstall Windows Reset this PC This option allows you to reinstall Windows with or without keeping your files.
2. Turn on the computer. During system startup when the following screen appears, press Ctrl + Alt + F2 keys for four second. 3. In the screen that appears, select Recovery to start the recovery process. 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears.
Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website at http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre -installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Skylake Platform - Intel® Core™ i7-6500U Processor, 2.5GHz, up to 3.1GHz 4M cache - Intel® Core™ i5-6200U Processor, 2.3GHz, up to 2.8GHz 3M cache - Option: Intel® Core™ i5-6300U vPro™ Processor, 2.4GHz, up to 3.0GHz 3M cache - Option: Intel® Core™ i7-6600U vPro™ Processor, 2.6GHz, up to 3.
Parts Specifications Card slots ExpressCard/54 Smart Card I/O ports USB 3.0 x 2, USB 2.0, RS232, HDMI, combo audio (4-pole TRRS 3.5mm type), RJ-45, Docking LAN Intel® i219-LM Gigabit Network Connection, 10/100/1000 Mbps Ethernet Wireless LAN + BT Intel 8260NGW 2x2 802.11 AC + BT combo, BT 4.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandø ren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter Use only the AC adapter supplied with your computer.
On the Use of the RF Device USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. EMC Requirements This device uses, generates and radiates radio frequency energy.
If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC. German Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie 1999/5/EC. Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þ essi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC.
User Notification of Take-back Service To Institutional (B2B) Users in United States: Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible.
ENERGY STAR 6.1 ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. ® Please reference ENERGY STAR related information from http://www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
® Over its lifetime, ENERGY STAR qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution.
Battery Recycling For the U.S. and Canada only: To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling. See more at: http://www.