B300 USER MANUAL Rugged Mobile Computing Solution
March 2018 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies.
NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents Chapter 1 Getting Started ...................................................................... 1 Getting the Computer Running ........................................... 2 Unpacking .................................................................. 2 Using the Tether (Optional) ......................................... 3 Connecting to AC Power ............................................... 4 Turning On and Off the Computer ..................................
Using the Quick Buttons ................................................. 27 Using the DVD Drive ..................................................... 29 Inserting and Removing a Disc..................................... 30 Using Network and Wireless Connections ........................... 32 Using the LAN .......................................................... 32 Using the WLAN ....................................................... 32 Using the Bluetooth Feature ........................................
Chapter 5 Using BIOS Setup ................................................................. 63 When and How to Use .................................................. 64 Menu Descriptions ......................................................... 65 Information Menu ....................................................... 65 Main Menu ............................................................... 65 Advanced Menu ......................................................... 66 Security Menu ....................
Keyboard and Touchpad Problems ................................. 90 LAN Problems ............................................................ 91 Power Management Problems ........................................ 91 Software Problems ...................................................... 91 Sound Problems ........................................................ 92 Startup Problems ....................................................... 92 WLAN Problems ........................................................
Chapter 1 Getting Started This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items: B300 notebook computer AC adapter Screen cleaning cloth AC power cord Stylus* Tether* Battery pack Driver disc* Document(s) * Optional Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
Connecting to AC Power CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE: The battery pack is shipped to you in power saving mode that protects it from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time. When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3.
2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. Power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. Turning On and Off the Computer Turning On 1. Open the top cover by pushing on the cover latch () and lifting up the cover (). You can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button ( ). The Windows operating system should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Power off (Shutdown) Do this... Click Power Shut down.
To... Sleep Hibernate Do this... Use one of these methods: Press the power button.* Close the top cover.* Press Fn + F12.* Click Power Sleep. By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings. * “Sleep” is the default result of the action. You can change what the action does through Windows settings.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- , dust-, and fire-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description Top Cover Latch Locks the top cover.
Rear Components Ref Component Description Power Connector Connects the AC adapter. USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. WWAN Passthrough Connector (option) Connects the external antenna for WWAN connectivity. NOTE: Must be connected via a docking station. GPS Pass-through Connector (option) Connects the external antenna for GPS signal reception. NOTE: Must be connected via a docking station.
Ref Component Kensington Lock Description Locks the computer to a stationary object for security. CAUTION: Closing the cover in an incorrect manner will result in poor sealing. As shown below, when closing the cover, you must firmly press the two sides () of the release latch to make sure the latch () clicks into the locked position.
Right-Side Components Ref Component Description ExpressCard Slot Accepts an ExpressCard for additional functions. SIM Card Slot (option) Accepts a SIM card for models having the WWAN module. SD Card Reader Accepts a Secure Digital (SD) card for removable storage media. HDMI Connector Connects a HDMI monitor or TV set. Hard Disk Drive Inside is the hard disk drive. PC Card Slot Accepts a PC card for additional functions.
Ref Component Description Microphone Connector Connects an external microphone. RJ-45 Connector Connects the LAN cable. Left-Side Components Ref Component Description Battery Pack Supplies power to your computer when external power is not connected. Smart Card Reader Accepts a smart card for additional security feature. Super Multi Drive Accepts a compact disc for installing or loading software, accessing data, and playing music/video.
Ref Component Description Can be replaced by a secondary hard disk drive or battery pack (purchased separately). Top-open Components Ref Component LCD Screen Quick Buttons Description Displays the output of the computer. May include the optional touchscreen feature.
Ref Component P1 Description Toggles the “Blackout” mode on or off. Brings up the ECO menu for selecting a power profile when using battery power. Toggles the sunlight-readable mode on or off. Enables or disables light sensor. Power Button Turns the power on or off. (The default “off” state is “Sleep mode.”) Stylus (option) Serves as the input device by tapping on the screen to make selections and enter information. Touchpad Serves as the pointing device of the computer.
Ref Component Power Description Lights green when computer is on. Blinks green when computer is on Sleep mode. Battery Charge Lights green when the battery is fully charged. Lights amber when the battery is being charged. Blinks red when the battery’s capacity is below 10 %. Blinks amber when the battery is in an abnormal condition. RF (Radio Frequency) Lights green when the RF radio of any RF feature (WLAN/Bluetooth/WWAN) is on.
Ref Component Memory Slots Description Inside are the memory slots for expanding the memory size of your computer.
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures.
Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. To perform a desired function, first press and hold Fn, then press the other key. Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer.
Key Description Increases the sound volume. Switches the display output to the next choice if an external display (either VGA or HDMI) is connected. The hot keys are equivalent to Windows logo key + P. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only Decreases the LCD brightness. The LCD still has 2 nits brightness when you reach the lowest level. Increases the LCD brightness. Switches the touchscreen on or off (option).
Windows Keys The keyboard has two keys that perform Windows-specific functions: Logo key and Application key. Windows The Windows Logo key opens the Start menu and performs softwarespecific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: You can press Fn+F9 to toggle the touchpad function on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force.
Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag).
Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Settings Devices Mouse & touchpad.
Using the Touchscreen (Optional) NOTE: You can press Fn+F8 to toggle the touchscreen function on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen.
Using the Quick Buttons Located on top of the keyboard are four quick buttons: Button P1 Description Toggles the Blackout mode on or off. In Blackout mode, the LCD backlight and LED indicators are turned off. To bring the computer out of Blackout mode, press P1 or the power button. NOTE: “Blackout” is the default setting of the P1 button. You can re-define the button. (See “P1 Quick Button Definition Utility” in Chapter 6 for information.) Brings up the ECO menu as shown below.
Button Description Each ECO mode (Quick, Power Saving, or Work) is a combination of power settings that results in different power consumptions. (For information on configuring the ECO modes, see “G-Manager” in Chapter 6.) NOTE: The button works only when using battery power. Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased to the highest level. The button lights green while in sunlight-readable mode. Enables or disables light sensor.
Using the DVD Drive Your computer may come with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel).
Inserting and Removing a Disc 1. Turn on the computer. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. Eject button To remove a disc, hold the disc by its outer edge and lift it up from the tray. 5.
NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems” in Chapter 8.
Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac, compatible with 802.11a/b/g/n. Turning On/Off the WLAN Radio To turn on the WLAN radio: Click Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to the On position.
Click Settings Network & Internet Airplane mode. Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). 2. Click the network icon in the lower right of the task bar. 3. In the list of available wireless networks, click a network, and then click Connect. 4. Some networks require a network security key or passphrase.
Click Settings Network & Internet Airplane mode. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. Click Settings Devices Bluetooth. 4. Select the device you want to connect from the search results. 5.
Installing a SIM Card 1. Turn off the computer and disconnect the AC adapter. 2. Locate the SIM card slot on the right side of the computer and open the cover. 3. Unfasten one screw and remove the small plate that covers the SIM card slot. 4. Insert the SIM card into the slot. Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards. 5. Close the cover.
NOTE: To remove the SIM card, push inward to release and slide the SIM card out of the slot. You can use the small plate as a tool to push the SIM card. Turning On/Off the WWAN Radio To turn on the WWAN radio: Click Settings Network & Internet Airplane mode. Slide the Cellular switch to the On position. To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Using the Fingerprint Scanner WARNING: To protect the fingerprint scanner, be sure to slide close the cover when not using the fingerprint scanner. We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning. It is not recommended that you use the fingerprint scanner in a belowfreezing temperature.
The fingerprint logon process can take a while. This is because the system has to check hardware devices and security configuration before initiating the fingerprint scanner. To enroll your fingerprint: 1. Click Settings Accounts Sign-in options. 2. On the right side under Fingerprint, click Set up. 3. Follow the onscreen instructions to complete.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
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Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is below 0 °C (32 °F) or above 40 °C (104 °F). The charging process will stop when the battery’s temperature gets above 60 °C (140 °F).
NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging.
Push-button Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the lowbattery level. Critically low The battery charge has reached the critical battery level.
1. Turn off the computer and disconnect the AC adapter. 2. Locate the battery compartment on the left side of the computer. 3. Slide the cover lock to the left () and then lift the release latch () to open the compartment cover. 4. Pull the ribbon strip and slide the battery pack out of the compartment. 5. With the ribbon strip facing outward, insert the new battery pack all the way into the compartment. 6.
Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. When not using a connected device, disconnect it. Remove the card (such as PC card, ExpressCard, and Smart Card) if not using it.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting Peripheral Devices Connecting a Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2.
4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) CAUTION: Do not disconnect the external monitor while the computer is in the Sleep mode or Hibernation mode. If no external monitor is connected when the computer resumes, the LCD might not display properly.
Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set.
Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. When using the external speakers/headphones or microphone, you cannot use the internal one.
Using Various Card Readers Using Smart Cards NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.
Using PC Cards NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. Your computer has one PC card slot which supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the right side of the computer and open the cover. 2.
5. Close the cover. Using ExpressCards Your computer has an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard: 1. Locate the ExpressCard slot on the right side of the computer and open the cover. 2.
5. Close the cover. Using Storage Cards NOTE: You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a storage card reader. The card reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The reader supports SD (Secure Digital) cards. To insert a storage card: 1.
4. Close the cover.
Changing or Replacing System Memory Upgrade You can upgrade your computer by expanding system memory. CAUTION: It is not recommended that you buy and install RAM modules by yourself. If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed. RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules.
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4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Close the compartment cover and secure with six screws. 6. Replace the battery pack.
Replacing the Hard Disk Drive 1. Disconnect the AC adapter and remove the battery pack (see chapter 3). 2. Locate the hard disk drive compartment on the right side of the computer. Slide the cover lock to the left () and then lift the release latch () to open the compartment cover. 3. Pull the strip and slide the hard disk drive out of the slot. 4. With the strip facing outward, insert the new hard disk drive all the way into the slot. 5.
Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose bay. 1. Make sure that system power is off. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press upward the release latch () and pull the ribbon strip () to slide the existing device out of the bay.
NOTE: The position of the release latch and ribbon strip varies with the device. Only one example is shown here. 4. With the ribbon strip facing outward, insert the new device all the way into the media bay. 5. Close the multi-purpose bay cover. CAUTION: When closing the cover, make sure the ribbon strip does not get in the way. If you leave the ribbon strip jammed between the cover’s edge and the computer, the cover will lose its sealing capability.
Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. This chapter tells you how to use the BIOS Setup Utility.
When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility: 1. Click Settings Update & security Recovery. Under Advanced startup, click Restart now.
Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Main Menu The Main menu contains the various system settings. System Date sets the system date. System Time sets the system time.
Lock does not work. In this case, you can still press Fn + a letter key to enter a number. Advanced Menu The Advanced menu contains the advanced settings. CD/DVD Auto Power Control sets if power to the CD/DVD drive is controlled for energy saving. When set to ZPODD (Zero Power Optical Disc Drive), power will not be supplied to the drive when there is no CD/DVD in the drive.
extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. Virtualization Technology Setup sets Virtualization Technology parameters. Intel(R) Virtualization Technology enables or disables Intel® VT (Intel Virtualization Technology) feature which provides hardware support for processor virtualization.
Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. Windows RE launches Windows Recovery Environment. Windows RE (Windows Recovery Environment) is a recovery environment that provides recovery, repair, and troubleshooting tools in Windows 10.
TPM Setup Menu sets various TPM parameters. TPM Support enables or disables TPM support. TPM (Trusted Platform Module) is a component on your computer’s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks. Change TPM Status allows you to select between No Change and Clear. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system.
Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made.
Quick BIOS Settings During POST, you can quickly access specific BIOS settings using the hot keys as described below. Keys Functions F10 Opens the Boot menu where you can specify the device to boot from. F12 Enables LAN boot. Ctrl + P Opens Intel® ME setup (MEBx) menu where you can change the Intel® Management Engine settings for the computer. NOTE: The MEBx is intended for use by advanced users. Making changes in the MEBx configuration program can cause system problems.
Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.
G-Manager G-Manager is a unified user interface utility that allows you to view, manage, or configure your computer features. With G-Manager, you can perform all or some of the tasks listed below. View system information. Check the battery status and configure the battery. Configure ECO modes (or called power profiles). Configure the light sensor. Enable the use of external GPS/WWAN/WLAN antenna signal. Monitor the system. View the GPS information.
For detailed information on the program, Help 74
P1 Quick Button Definition Utility The P1 button has a pre-assigned function. You can re-define the button following this procedure: 1. Run BIOS Setup program to select Quick Btn for the P1 Function item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon ( Quick Button Definition. ) on the Windows taskbar and select 3. The following window appears. To assign a program to a button, click the Open button . 4.
5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default.
Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating temperature depending on product specifications.) Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life.
General Guidelines Do not expose your skin to the computer when operating it in a very hot or cold environment. Do not place heavy objects on top of the computer when it is closed as this may damage the display. Do not move the computer simply by grasping the display screen. The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth.
If the computer gets wet where the temperature is 0°C (32°F) or below, freeze damage may occur. Make sure to dry the wet computer. Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.
Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on.
In low and high temperatures (below 5 oC / 41 °F and above 60 oC / 140 °F), the touchscreen may have a slower response time or register the touch in the wrong location. It will go back to normal after returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity.
Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly.
Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. The display output might be set to an external device.
Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. Make sure that the computer supports the disc or the files contained. You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drive’s manual eject hole and pushing firmly to release the tray. Hardware Device Problems The computer does not recognize a newly installed device.
Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Defragment the drive. (See Windows online help for instructions.). The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented. Defragment the drive.
LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use.
If an error message appears on the screen, consult the software program’s documentation for further information. If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced.
When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the problem as described next. Radio interference exists.
I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer Reset the computer by any of these methods: Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where you can select actions including Restart.
System Recovery Using Windows RE Windows 10 has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Settings Update & security. There are several choices: System Restore This option allows you to restore Windows to an earlier point in time if you have created a restore point.
Using Recovery Partition When necessary, you can restore your Windows 10 system to the factory default state by using the “recovery partition” feature. Recovery partition is a portion of your hard disk drive that is set aside by the manufacturer to hold the original image of your system. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost.
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Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website at http://www.getac.com Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc. In case you want to manually install Windows, you will have to install the drivers and utilities one by one after installing Windows.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Kabylake Platform Intel® Core™ i7-8550U Processor, 1.8GHz, up to 3.7GHz, 8M cache Intel® Core™ i5-8250U Processor, 1.6GHz, up to 3.4GHz, 6M cache Option: Intel® Core™ i7-8650U vPro™ Processor, 1.9GHz, up to 3.9GHz, 8M cache Option: Intel® Core™ i5-8350U vPro™ Processor, 1.7GHz, up to 3.
Parts Pointing device Storage device Specifications Glide touchpad with 2 buttons, scroll bar, capacitive type Hard disk drive SATA III interface, 500GB, 128GB /256GB SSD (solid-state disk) (option) DVD drive SATA interface, Super-Multi DVD drive Card slots SecureDigital card PCMCIA CardBus Type II ExpressCard/54 Smart Card I/O ports USB 3.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Please note: The use of a non-shielded interface cable with this equipment is prohibited. Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations.
ANSI Warning Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for use in Class 1, Division 2, Group A, B, C, and D. Maximum ambient temperature: -25°C∼55°C; Temperature code: T5 WARNING: To prevent ignition of a hazardous atmosphere, batteries must only be changed or charged in an area known to be non-hazardous.
FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside.
On the Use of the RF Device USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR This device meets the government’s requirements for exposure to radio waves.
If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU. Finnish Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 2014/53/EU.
Portuguese Este produto cumpre com as normas da Diretiva Européia 2014/53/EU. Spanish Este producto cumple con las normas del Directivo Europeo 2014/53/EU. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices CE Max power: WLAN 2.4G: 16.3 dBm WLAN 5G: 17.42 dBm BT: 4.2 dBm WWAN: 31.9 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
User Notification of Take-back Service To Institutional (B2B) Users in United States: Getac believes in providing our institutional customers with easy-to-use solutions to recycle your Getac-brand products for free. Getac understands the institutional customers will likely be recycling multiple items at once and as such. Getac wants to make the recycling process for these larger shipments as streamlined as possible.
If you have the above for recycling, please contact our recycler, All Green Electronics Recycling, LLC. For more information on recycling, visit the website http://www.allgreenrecycling.com.
ENERGY STAR 6.1 ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from http://www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.
Battery Recycling For the U.S. and Canada only: To recycle the battery, please go to the RBRC Call2Recycle website or use the Call2Recycle Helpline at 800-822-8837. Call2Recycle® is a product stewardship program providing no-cost battery and cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the program is funded by battery and product manufacturers committed to responsible recycling. See more at: http://www.
