V200 USER’S MANUAL Rugged Mobile Computing Solutions
Sep. 2010 TRADEMARKS The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same.
For the latest version of the manual, please visit the Getac website at www.getac.com. ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.
Table of Contents Chapter 1 Getting Started ............................................................... 1-1 Getting the Computer Running ............................................1-2 Unpacking ............................................................................1-2 Connecting to AC Power ..................................................1-3 Opening and Closing the Cover ......................................1-4 Operating in Tablet Mode .................................................
Function Keys .......................................................................2-6 Fn Key....................................................................................2-6 Hot Keys ................................................................................2-6 Using the Touchpad ................................................................2-8 Configuring the Touchpad ..............................................2-10 Navigating on the Screen.................................................
Power Management ..............................................................3-7 Hibernation...........................................................................3-8 Power-Saving Tips ....................................................................3-9 Chapter 4 Expanding Your Computer ............................................ 4-1 Connecting an External Monitor...........................................4-2 Connecting a Serial Device ..................................................
Drivers on the Third Page ...................................................6-9 Installation for Windows 7 .....................................................6-11 Drivers on the First Page ...................................................6-11 Drivers on the Second Page ...........................................6-12 Drivers on the Third Page .................................................6-13 Chapter 7 Using Getac Software..................................................... 7-1 Using G-Manager ....
PC Card Problems...............................................................9-7 Power Management Problems.........................................9-7 Software Problems ..............................................................9-8 Sound Problems...................................................................9-9 Startup Problems .................................................................9-9 WLAN Problems .................................................................9-10 Other Problems......
Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Notebook computer Accessories: AC adapter AC power cord Grid-type hand strap Driver disc Document(s) Stylus (option) Digitizer pen and size “AAAA” battery (option) Tether (option) Inspect all the items. If any item is damaged or missing, notify your dealer immediately.
Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Make sure that the computer is turned off. 2. Plug the DC cord of the AC adapter to the power connector of the computer (). 3.
CAUTION: When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Opening and Closing the Cover To open the top cover: 1. Pull loose the cover latch () and release the clamp (). 2.
To close the top cover: 1. Close the display. 2. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. Operating in Tablet Mode In addition to being used as a regular notebook computer (Laptop mode), your computer can also be operated in Tablet mode. In Tablet mode, you operate the computer with a stylus or digitizer pen, or a fingertip, instead of a keyboard or mouse. 1.
CAUTION: Do not rotate the display more than 165o, or attempt to rotate the display clockwise. 3. Close the computer with the display facing up.
4. Lift the cover latch and engage the clamp on the display. Then, push in the cover latch to click it into place. In Tablet mode, the computer can be operated while holding it as shown. To return to Laptop mode, perform the steps for changing the computer into Tablet mode in reverse order.
Turning On and Off the Computer Turning On 1. Make sure that the computer is connected to AC power. 2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off To turn off the computer power, use the “Shut Down” command of your operating system. NOTE: There are other ways you can stop the computer so that you will be back to where you left off when you next turn on the computer.
Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if existing.
Ref Component Description P2 Can be re-defined using the OSD utility. (See “Using Button Manager” in Chapter 7 for information.) RF Button Toggles the wireless LAN /Bluetooth/3G radio frequency ON and OFF. P3 Can be re-defined using the OSD utility. (See “Using Button Manager” in Chapter 7 for information.) Reset Button Serves as the Ctrl+Alt+Del keyboard keys. P4 Can be re-defined using the OSD utility. (See “Using Button Manager” in Chapter 7 for information.
Rear Components Ref Component Description Hand Strap Holder The hand strap can be attached to the two holders for convenient handling of your computer. Audio Output Connector Connects a set of headphones, external speakers with amplifier, or an audio recording device. Microphone Connector Connects an external microphone. USB Port Connects a USB device, such as a flash disk, printer, digital camera, joystick, and more.
Right-Side Components Ref Component Description Battery Pack Compartment Inside is the battery pack that supplies power to your computer when external power is not connected. Hard Disk Drive Compartment Inside is the hard disk drive.
Ref Component Description Power Connector Connects the AC adapter. USB Port Connects a USB device, such as a flash disk, printer, digital camera, joystick, and more. eSATA/USB Combo Port Connects an eSATA device such as an external hard drive or optical drive. Can also function as a USB port. RJ-11 Connector Connects the telephone line. RJ-45 Connector Connects the LAN cable.
Top-open Components Ref Component Description Webcam Lens (option) Allows you to use your computer’s camera function. The camera lens can be rotated. LCD Screen Displays the output of the computer. May include the optional touchscreen feature. Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional keyboard backlight.
Ref Component Indicators Power Description Show the current status of the computer’s devices. Lights green when the computer is turned on. Lights yellow when the computer is in Sleep mode. Battery Charge Lights green when the battery is fully charged. Lights yellow when the battery is being charged. Blinks yellow when the battery’s capacity is below 10%. Blinks green and yellow by turns to indicate charging is suspended because the battery’s temperature is either too high or too low.
Bottom Components Ref Component Description Expansion Bus Connector Inside is the expansion bus connector for using the Port Replicator option. Memory Slots Inside are the memory slots for expanding the memory size of your computer.
Using the Accessories Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the tether hole on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight.
Attaching the Hand Strap The hand strap can be attached to any side of your computer. To use the hand strap, secure the snap hooks to the holders on your computer. CAUTION: The strap has been designed to carry only the weight of the computer. Therefore, be sure that the strap does not carry a weight that exceeds the weight of the computer. The strap may accidentally come loose from the computer. Do not use a strap that is damaged or about to tear.
Getting Started 1-19
Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: The computer can get uncomfortably warm when you use it in high temperatures.
Starting and Stopping the Computer There are a number of ways to start and stop the computer. Starting the Computer You always start the computer using the power button. A computer starts up with an operating system (OS) existing on the storage device such as the hard disk. The computer will automatically load the OS after you turn it on. This process is called booting. NOTE: An operating system is the platform for all your software application programs to run on.
To stop in this mode... Do this... To start up or resume again computer in Standby/Sleep mode by: Hibernation Closing the display cover Pressing the Fn+F12 hot key Pressing the power button Depending on your settings in Windows, you can place the computer in Hibernation mode by: Press the power button.
Using the Internal Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off.
Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. The letter “Fn” and the alternative functions are identified by the color of blue on the keytop. To perform a desired function, first press and hold Fn, then press the other key.
Key Description Switches the display output when external devices are connected. NOTE: This function only applies to Plug & Play display devices. Decreases the LCD brightness (20 levels). Increases the LCD brightness (20 levels). Switches the touchscreen on and off (option). Switches the touchpad on and off. Switches the system sound output off (mute) and on. Switches LCD backlight on and off. Serves as the sleep button that you can define with Windows’ Power Options.
Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons.
Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination.
TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as an alternative method of pressing the left button will no longer be valid. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on.
Navigating on the Screen The screen of your computer is touch-sensitive. You can control the location of the cursor/pointer on the screen using your finger or the included stylus or digitizer pen to communicate with the computer. CAUTION: Do not use sharp objects on the LCD display. Doing so may damage the display surface. Use your finger or the included stylus or digitizer pen.
Here are some common terms that you should know when using the touchscreen: Term Action Click/Point Tap gently on the touchscreen. Double-click Tap twice on the touchscreen rapidly. Drag and drop Tap lightly on the touchscreen and move your finger until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location.
Gestures Actions ( = finger down; = finger up) Zoom (Pinch) Move two fingers apart/toward each other. Rotate or Move two fingers in opposing directions. -orUse one finger to pivot around another. Press and Tap Descriptions Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming. Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counterclockwise).
Gestures Actions ( = finger down; = finger up) Twofinger Tap Descriptions The function is defined by applications that support the specific gesture. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Flicks Make quick drag gestures in the desired direction. 2-14 Operating Your Computer Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
Using the Dual Mode Display (Optional) Dual mode display incorporates both touchscreen and digitizer functions. The display is set to Touchscreen mode by default. Touchscreen mode provides all the functionalities that an ordinary touchscreen has. When the computer receives signals from the active digitizer pen, the display automatically switches to Digitizer mode. When using the digitizer pen, be sure to install the included size “AAAA” battery.
Term Action Move Move the cursor pointed by the digitizer pen. Click/Point Tap gently on the display. Double-clic k Tap twice on the display rapidly. Drag and drop Tap lightly on the display and move your digitizer pen until you reach your destination (drag). Finally, release your digitizer pen (drop) when you finish dragging your selection to the destination. The object will drop into the new location. Right-click Press and hold down the digitizer pen button (A), then tap gently the object.
NOTE: You can move the cursor by bringing the digitizer pen close to the screen, without actually touching the screen’s surface. Do not move the digitizer pen too quickly. If the pen moves too quickly, the cursor may be unable to follow its movement. If you cannot click on the edge of the screen, hold the digitizer pen perpendicular to the display and try clicking again.
Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard. Writing Pad allows you to write on the writing pad, like writing on a piece of paper. Your handwriting will be converted into typed text.
Using OSD Control Panel The OSD Control Panel allows you to easily activate or operate certain functions on your computer. To use the OSD Control Panel: 1. Press the button on the front of your computer. 2. The following screen appears, providing several control buttons. For detailed descriptions of the Control Panel, click the 3. To close the Control Panel, either press the button computer again or click the button. on your button .
Using the Fingerprint Scanner (Optional) The fingerprint scanner provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. You can also encrypt files and folders with your fingerprint. NOTE: You can register a fingerprint only after creating a password for the Windows user account. CAUTION: For the fingerprint file/folder encryption feature, the maximum file/folder size allowed is 2GB.
You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start All Programs Fingerprint Software Help.
Using the Video Features The video subsystem of your computer features: 12.1-inch wide TFT (Thin-Film Transistor) color LCD display with 1200×800 WXGA resolution Simultaneous display on LCD and external monitor Multi-display capability Built-in light sensor to automatically adjust the LCD brightness and optional keyboard backlight Power Management Sunlight-readable LCD display NOTE: The computer enters the Standby/Sleep or Hibernation mode when the LCD is closed.
Using Landscape or Portrait View After Windows is started up, you can rotate the display and perform the touchscreen and active digitizer operations in the rotated mode. To rotate the display, press the button located on the front of your . Each computer to open the OSD control panel and click time this Rotate button is clicked, the screen display rotates counter-clockwise by 90O.
For a Model with 3G Module Primary Landscape Primary Portrait Display Display 2-24 Operating Your Computer Secondary Landscape Primary Landscape Display Display
Using the Audio Features NOTE: If you experience interference while recording, try lowering the microphone recording volume. The audio subsystem of your computer features: Built-in sound system for recording and playing sound on your computer Azalia interface (high density audio codec) Built-in Speaker External audio connectors Ways of playing and recording sound vary with the operating system used. See your operating system documentation or online help for specific information.
Audio Output Connector ( ) can be connected to speakers, headphones, or earphone set. Microphone Connector ( ) can be connected to an external microphone for recording voice or sound. NOTE: When using the external speakers/headphones or microphone, you cannot use the internal one.
Using G-Camera Lite G-Camera Lite allows you to take pictures with the Webcam, if supplied with your computer. To start G-Camera Lite, click Start All Programs G-Camera Lite G-Camera Lite. The camera control panel appears. Mode Current settings Setting buttons for different modes Click the Shutter button or press Enter to take photos. For detailed descriptions of G-Camera Lite, click the button .
Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line. NOTE: When using the communication software, you may have to disable power management.
Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Using the Wireless LAN Depending on your model, an internal mini PCI-E wireless LAN (WLAN) card may have been pre-installed by your computer manufacturer at the factory.
Technology 802.11a 802.11g 802.11n Stated Maximum Throughput (Mbps) 54 54 100 Mbps or more Data Rates (Mbps) 54, 48, 36, 24, 18, 12, 9, 6 54, 36, 18, 9 100 ~ 210 Band (GHz) 5.15 ~ 5.35 2.4 2.4 / 5 Modulation Technology OFDM (Orthogonal Frequency Division Multiplexing) OFDM (Orthogonal Frequency Division Multiplexing) Spatial multiplexing, uses MIMO (multipleinput multipleoutput) To take advantage of the WLAN feature, make sure that the WLAN driver is installed correctly.
Connecting to a Wireless Network To connect to a wireless network: 1. Make sure that the WLAN radio is on (as described in the previous section). 2. Tap the Wireless Network icon on the taskbar. (An orange light in the icon indicates connections are available.) 3. In the list of available wireless networks, tap a network, and then tap Connect. 4. Some networks require a network security key or passphrase.
Using the Bluetooth Feature Your computer incorporates the Bluetooth capability for short-range (about 10 meters) wireless communications between devices without requiring a cable connection. With Bluetooth, data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio 1. Press Fn+F1 to turn on or off the wireless radio. The to indicate the wireless radio is on. indicator lights up 2.
Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. Start the Bluetooth utility by double-clicking the Bluetooth icon the taskbar and click New Connection. on 4. The Add New Connection Wizard window appears. Select Express Mode (Recommended), and then click Next.
5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.
Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer.
Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7.
CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Checking the Battery Level NOTE: Any battery level indication is an estimated result.
The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack.
5. With the ribbon strip facing outward, slide the new battery pack all the way into the slot. 6. Close the door. Make sure the door latch clicks into place. Then, slide the door lock toward the right. Battery Low Signals and Actions When the battery is low, Windows gives warning messages and the Battery Charge Indicator ( ) blinks yellow to alert you. Immediately save your data upon Battery Low. The remaining operating time depends on how you are using the computer.
Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When...
Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down.
Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. Many USB devices use power just by being connected. If you use a USB mouse, you can save power by disconnecting the mouse and using the touchpad.
Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
Connecting an External Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Follow this procedure to connect an external monitor: 1. Make sure that the computer is not turned on. 2. Plug the monitor’s D-type signal connector to the computer’s VGA connector. 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4.
Connecting a Serial Device Your computer has one or two serial port (depending on model) for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Make sure the computer is not turned on 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer.
Connecting a USB Device Your computer has two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB port support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices. To connect a USB device, simply plug the device cable to one of the USB ports.
Connecting an eSATA Device Your computer has an eSATA/USB Combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up to 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Using Smart Cards (Optional) Your computer may have a smart card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot (the one without the eject button). 2. Slide the smart card, with its label and embedded computer chip facing up into the slot. 3.
Using PC Cards NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep/Standby mode. Your computer has one or two PC card slots that support CardBus specifications. The slots can accommodate a type II card. Typical type II cards are flash memory, SRAM, modem, LAN, and SCSI cards.
2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Using ExpressCards (Optional) NOTE: The ExpressCard interface is not compatible with the PC card interface. Your computer may have an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
2. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. Eject button 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: for Windows 1. Double-click on the Safely Remove Hardware icon ( Vista/Windows 7 or for Windows XP) found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2.
Using the SD Card Reader NOTE: If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a Card Reader.
Using the Port Replicator (Optional) NOTE: To use the port replicator, the Vehicle Dock driver supplied with your computer must be installed. A port replicator is available as an option. This device eliminates the hassles of having you connect and disconnect the various cables when carrying your computer around and allows a variety of peripherals to be connected including a headphone or microphone, etc. The port replicator connects to the expansion bus connector at the bottom of your computer. 1.
System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the DDR3 SO-DIMM slot. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter.
4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle. Then push down until the retaining clips lock the module into position. CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Close the compartment cover and secure with four screws.
Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features.
BIOS Setup When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware. You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during the system startup.
In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE: The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. The BIOS Setup Utility program may have been updated after the publication of this manual. The settings you select in your operating system might override similar settings in BIOS Setup Utility.
Advanced Menu The Advanced menu contains the advanced settings as shown next.
Digitizer Type or TouchScreen (actual item shown depends on your model) Digitizer Type allows you to select the type of digitizer you are using. TouchScreen allows you to unconditionally disable it when set at Disabled. Serial Port COM1/COM2/COM4 allows you to unconditionally disable it when set at Disabled. Boot-time Diagnostic Screen allows you to display the diagnostic screen during system boot-up. Wake-On-LAN (WOL) allow a LAN activity to wake up the system from S3 (Sleep) state.
Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: User Password Is: Set Clear Set Supervisor Password: Set User Password [Enter] Enter [Enter] Password on boot: [Disabled] TPM Support [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Supervisor Password controls access to the setup utility.
Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system. TPM Support enables or disables TPM support. TPM (Trusted Platform Module) is a component on your computer’s mainboard that is specifically designed to enhance platform security by providing a protected space for key operations and other security critical tasks.
Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1: USB FDC: 2: SATA HDD: INTEL SSDSA2M080G2GC – (S1) 3: USB KEY: 4: USB HDD: 5: LAN BOOT: IBA GE Slot 00C8 v1338 6: 7: 8: Excluded from boot order: : USB CDROM: F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Keys used to view or configure devices: Up and Down arrows select a device. <+> and <-> moves the device up or down.
system will bypass it when detecting boot device during POST. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect. Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Exit System Setup and save your changes to CMOS.
System Recovery Use System Recovery when: Your Windows operating system does not start at all. You want to restore the factory default Windows settings. WARNING: Using this feature will reinstall Windows to your system. All data on the hard disk drive will be lost. To run System Recovery: 1. During system startup when the following screen appears, press Ctrl + Alt + F2 keys for four seconds. 2. The message This will help you reinstall Windows to the whole HDD to factory default.
3. A warning message appears as follows: **************************************** You must accept the following terms before performing the recovery process: 1. The recovery software is solely the purpose of reinstalling or restoring software associated with the hard disk of this operating Getac machine. 2. Except the above, no other use is granted hereunder. **************************************** (1)Yes, I agree to the provisions of this agreement and wish to continue.
5. After the recovery process has been completed successfully, the GSI (Getac Smart Installer) screen is displayed at the first boot-up of Windows operating system. 6. GSI will automatically perform system hardware detection and driver installation. After GSI has completed the whole process successfully, system will reboot.
Chapter 6 Installing Software Drivers and Utilities To take full advantage of the unique features of your computer, drivers and utilities must be installed. If you purchased the computer with Windows pre-installed, your dealer may have already installed the drivers and utilities. If not, you need to install them using the disc supplied with your computer. This chapter describes how to install the drivers and utilities.
How to Use the Driver Disc NOTE: The drivers may have been updated after this manual was published. For driver upgrade, please contact your dealer. This disc supports Windows XP, Windows Vista, and Windows 7. The available items may differ according to your computer model. Some items are for select models only. Do not remove the driver disc when installing the driver. An autorun program is provided on the driver disc to help you easily install the drivers.
Installation for Windows XP After selecting the operating system Windows XP, the driver installation menu appears. To install a driver, just click the particular button and follow the onscreen instructions to complete the installation. CAUTION: Follow the sequence of the buttons to install the drivers. Drivers on the First Page Item Description Device Driver Ensures the full function of the other drivers. Install this main driver before installing the other drivers.
feature (select models only). Item Description Touch Screen Installs the touchscreen driver/utility for using the touchscreen feature (select models only). Smart Card Reader Installs the SmartCard driver for accessing SmartCards (select models only). Drivers on the Second Page Item Finger print 6-4 Description Installs the driver/utility for using the finger print feature (select models only).
WCDMA Brings up a submenu as shown on the right. Install the two items for using the 3G feature (select models only). Item Description GPS Installs the GPS driver for using the GPS feature (select models only). The instructions for installing the GPS driver will appear. GPS Filter Works with the previous item. You must install this driver after installing the above driver to complete the GPS driver installation. Getac Utility Brings up a submenu as shown on the right.
Video Capture Installs the video capture driver. 6-6 USB to COM Installs the USB-to-COM driver. USB to LAN Installs the USB-to-LAN driver.
Installation for Windows Vista After selecting the operating system Windows Vista, the driver installation menu appears. To install a driver, just click the particular button and follow the onscreen instructions to complete the installation. CAUTION: Follow the sequence of the buttons to install the drivers. Drivers on the First Page Item Description Chipset Installs the chipset driver. VGA Installs the VGA driver for full functionality of the video subsystem.
Drivers on the Second Page Item 6-8 Description GPS Installs the GPS driver for using the GPS feature (select models only). The instructions for installing the GPS driver will appear. GPS Filter Works with the previous item. You must install this driver after installing the above driver to complete the GPS driver installation. TPM Installs the TPM driver/utility for using the TPM (Trusted Platform Module) support for security.
Item WCDMA Description Brings up a submenu as shown on the right. Install the two items for using the 3G feature (select models only). Drivers on the Third Page Item Description Smart Card Reader Installs the SmartCard driver for accessing SmartCards (select models only). Bluetooth Installs the Bluetooth driver/utility for using the Bluetooth feature (select models only).
Item Description Finger print Installs the driver/utility for using the finger print feature (select models only). Docking Brings up a submenu as shown on the right. Video Capture Installs the video capture driver. USB to COM Installs the USB-to-COM driver. USB to LAN Installs the USB-to-LAN driver. Getac Utility Brings up a submenu as shown on the right. Getac Manager Installs the G-Manager utility that manages and configures various system resources.
Installation for Windows 7 After selecting the operating system Windows 7, the driver installation menu appears. To install a driver, just click the particular button and follow the onscreen instructions to complete the installation. CAUTION: Follow the sequence of the buttons to install the drivers. Drivers on the First Page Item Description Chipset Installs the chipset driver. VGA Installs the VGA driver for full functionality of the video subsystem.
Item Touch Screen Description Installs the touchscreen driver/utility for using the touchscreen feature (select models only). Drivers on the Second Page Item Description GPS Installs the GPS driver for using the GPS feature (select models only). The instructions for installing the GPS driver will appear. GPS Filter Works with the previous item. You must install this driver after installing the above driver to complete the GPS driver installation.
touchpad feature. Item WCDMA Description Brings up a submenu as shown on the right. Install the two items for using the 3G feature (select models only). Drivers on the Third Page Item Description Smart Card Reader Installs the SmartCard driver for accessing SmartCards (select models only). Bluetooth Installs the Bluetooth driver/utility for using the Bluetooth feature (select models only).
(select models only). Item Docking Description Brings up a submenu as shown on the right. Video Capture Installs the video capture driver. USB to COM Installs the USB-to-COM driver. USB to LAN Installs the USB-to-LAN driver. Getac Utility Brings up a submenu as shown on the right. Getac Manager Installs the G-Manager utility that manages and configures various system resources. Button Manager Installs the Button Manager utility that can customize your computer’s quick buttons.
Chapter 7 Using Getac Software Getac software is provided for enhanced capabilities and management. This chapter describes how to use the software.
Using G-Manager G-Manager is a unified user interface utility that allows you to manage and configure the following: System Battery ECO (economy mode) Light Sensor Ignition Monitoring GPS Status To start up G-Manager, do one of the following: Click Start All Programs Getac Utility, or Right-click on the Getac Utility icon ( click G-Manager. The screen as shown next appears.
For detailed descriptions of G-Manager, click .
Using Button Manager The five quick buttons located on the front of your computer come with predefined functions. You can use Button Manager to re-define the buttons. 1. Click Start Programs Button Manager Button Manager. The following screen appears. 2. Select the button to re-define. 3. Under the Update Button Function click the Key Name dropdown list to select a new button function.
4. Repeat the steps for the other buttons that you want to re-define. 5. Click Save to save your configurations. 6. Click Start Flash to start the flash process, the percentage of flash process will be shown. 7. Click Load the next time you use Button Manager to load any previously saved configurations.
Chapter 8 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.
Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0C (32F) and 55C (131F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Do not cover or block any ventilation openings on the computer.
using a screen saver or other software that prevents the power management from working. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display. Dust or grease on the touchpad can affect its sensitivity.
Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computer’s power off. To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30% ~ 40% charge remaining. Important guidelines when using the battery pack.
Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation.
When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Do not leave objects in between the keyboard and closed display. Disconnect the AC adapter from the computer and take it with you.
Chapter 9 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program.
Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light yellow). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. Make sure that the battery pack is installed correctly. Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.
Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low.
Switch the display to the monitor by pressing the Fn+F5 hot key or change the display through the settings in Display Properties. Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the computer. Press the Fn+F5 hot key to toggle through the display options or change the settings in Display Properties in Windows. Hardware Device Problems The computer does not recognize a newly installed device.
The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. Keyboard, Mouse, and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter.
Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Modem Problems The modem does not work. Make sure that the modem driver is correctly installed. Make sure that the telephone line is properly connected. Make sure that the COM port in the communication software is correctly set. Turn off power management.
If you have a connection to another computer, the computer does not enter Sleep/Standby or Hibernation mode if the connection is actively in use. Make sure that the Sleep/Standby or Hibernation time-out is enabled. The computer does not enter Sleep/Standby or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish. The computer does not resume from Sleep/Standby or Hibernation mode.
Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the audio driver is correctly installed. Make sure that the computer is not in Sleep/Standby mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound.
If you are using the battery power, make sure that the battery is not discharged. When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed. Make sure that the necessary driver(s) is correctly installed. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation.
Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation.
9-12 After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard.
Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU Memory Specifications Processor Intel® i7-620UM, 2.0GHz, Max. 2.8 GHz with Intel Turbo Boost Technology Cache 512K L2, 4MB L3 RAM (system) Up to 8 GB, 240-pin × 2, DDR3 SO-DIMM Chipset Intel® QM57 BIOS 8 MB EEPROM, system and VGA BIOS, G-sensor support, Plug-and-Play, ACPI 2.
Parts Specifications Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn (Function) key and Windows keys Membrane keyboard, optional LED backlit membrane or rubber keyboard Pointing device Glide touchpad with 2 buttons, capacitance-type Hard disk drive SATA interface, 5400 rpm support, 9.5 mm height 2.
Parts Battery Specifications Li-ion smart 6-cell battery 5200 mAH / 11.1 V (option) Li-ion smart 9-cell battery 7800 mAH / 11.1 V user-swappable, under –20 oC combined with hard drive low temperature solution Accessories (option) Stylus for touchscreen, active digitizer pen, vehicle docking (need to combine with docking connector) Dimension (L×W×H) 314×227×49 mm (12.4×8.74×1.93 inch) Weight 2.8 kg (5.
Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur.
swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. About the Modem Caution Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements and SAR The FCC with its action in ET Docket 93-62 has adopted a safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC certified equipment. The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992.
Antenna use: High-gain, wall-mount, or mast-mount antennas are designed to be professionally installed and should be located at a minimum distance of 30 cm (12 inches) or more from the body of all persons. Please contact your professional installer, VAR, or antenna manufacturer for proper installation requirements.
If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC.
Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Local Restrictions of 802.11a/g/n Radio Usage CAUTION: Due to the fact that the frequencies used by 802.11a/g/n wireless LAN devices may not yet be harmonized in all countries, 802.
In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.” France Departments in Which the Wireless LAN Module Can Be Used (Indoors Only) The wireless LAN module can currently be used indoors only in the following 38 departments of mainland France.
Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements. While operating the computer in those French departments that do not allow use of the wireless LAN equipment, the user of the equipment must turn off the wireless LAN radio in order to comply with local regulations.
