DIGITAL WIRELESS HEADSET with ™ HearPhone Technology USER'S MANUAL
Contents Introduction ........................................................................................6 Contents of this Package ........................................................6 Safety Information ....................................................................8 Getting Started...................................................................................9 Connecting the Ear Tip............................................................9 Connecting a custom earmold ................
Setting up to receive phone calls ........................................18 After you've ended a call ......................................................18 Sound Customization features .....................................................19 Connecting to Cell Phones - Pairing to your cell phone .......20 How to Pair your Headset to your Cell Phone ..............20 ® Features for phones supporting the BLUETOOTH Headset Profile only ..............................................................
To end a call....................................................................24 To make a call.................................................................25 Voice Dial ........................................................................25 Last Number Redial......................................................26 Last Number Redial while on a Call .........................26 To reject a call................................................................
Minimizing Power Consumption.........................................31 Battery Life ..............................................................................31 Low Battery Indicator (Red Light) .....................................31 How to charge the headset .................................................32 Replacing the battery.............................................................32 Frequently Asked Questions (FAQs) ..........................................33 Limited Warranty..............
Introduction ® The Digital Wireless Headset with HearPhone™ Technology and Bluetooth connectivity provides a high quality digital wireless connection between Bluetooth-enabled devices and the digital headset.The DigitalWireless Headset with HearPhone™ Technology incorporates wide dynamic range compression, FRONTWAVE® directional microphones, noise reduction, and active feedback cancellation. This headset can be custom programmed to satisfy the user's hearing needs and listening preferences.
© 2005 Gennum Corporation All rights reserved Page 7
Safety Information ! This package contains small parts which may be hazardous to children under 3. ! Headsets encourage hands-free operation of phones while driving or conducting other activities. Please obey the laws regarding cell-phone use while driving,and give your full attention to the operation of your vehicle. ! Do not attempt to use this device if it is submerged in liquid. Immediately unplug all electrical connections.
Getting Started Connecting the EarTip With one hand, firmly grasp the end of the ear tip.With the other hand, grasp the end of the flexible arm.Remove the ear tip with a gentle tug.To replace the ear tip,reverse this procedure by aligning the hole in the ear tip and pushing it on the end of the flexible arm until it is firmly seated in position. Connecting a custom earmold For improved comfort and sound quality, you may wish to obtain a custom earmold to attach to your headset.
an earmold lab for final construction. In order for the custom earmold to fit onto your headset, you will need to provide the clear plastic tubing (included in your headset kit) to the hearing healthcare provider at the time the earmold impression is made.The tubing will be incorporated into your custom earmold and will be compatible with your headset. Positioning the Headset The headset's flexible arm (see photos above) can be rotated to fit either ear.
the ear and the ear tip into the ear. Rotate the headset until it hooks into position over the top of your ear.Adjust the flexible arm until the ear tip is comfortably positioned in your ear.This is just one suggestion for putting it on and you may find a more convenient way of doing it.We encourage you to try this a few times until you find the most comfortable position for yourself. Note: To avoid damaging your headset, only manipulate the flexible arm of the headset.
Positioning Hints For best results, ensure that the ear tip is inserted snugly into the ear.A snug fit will provide the best possible sound quality as well as good isolation from environmental noise allowing you to hear incoming calls more clearly. To obtain a snug fit, apply light pressure to the end of the FLEXIBLE AREA flexible arm until the ear tip feels snug but comfortable in the ear canal. Note: To avoid damaging your headset, only manipulate the flexible area of the headset arm as shown here.
Volume Control With the headset oriented upright, push upward or downward on the volume dial to decrease or increase the volume, respectively. Note: Do not initially turn the volume control to maximum until you become familiar with the volume levels and determine what is most comfortable for you. Storage Position 1. Rotate the flexible arm upwards into the upright position as shown in the photograph for storage. 2. Turn it off by pushing the volume dial upwards until you feel the détente (click). 3.
Operating Modes: Universal, Directional, Bluetooth Introduction As soon as you turn on your headset, it functions in Universal Mode.This mode allows you to hear locally-generated sound that has been customized to suit your hearing preferences before it is sent through the headset and into your ear canal.This mode keeps you in touch with what's happening around you, allowing you to hear sound from all around you - in front, to the side, and behind you.
Universal Mode As soon as you turn on your headset, it is in Universal Mode. Use this Mode in quiet listening environments and/or whenever you want to hear sound coming from all directions.Your customized hearing preferences are in effect, modifying the tones and loudness of the incoming sounds to suit your listening preferences. Sound that is generated in your immediate vicinity will arrive at your ear customized to suit your hearing preferences.
calls, use voice dial, manage multiple calls (call waiting), etc. Remember: If you decide to initiate or accept a cellular phone call, or connect wirelessly to your computer, then you will only hear the phone or computer audio. Once you break the connection to those devices, you will once again hear the sounds being generated in your immediate vicinity. To switch to Directional Mode from Universal Mode: Press the Mode Button.
you want to hear one source of sound, such as your dining partner's voice from across the table, and don't want to be disturbed by sound occurring behind you. It is a good idea to use Directional Mode whenever you find yourself in especially challenging (noisy) listening environments. To switch to Universal Mode from Directional Mode: Press the Mode Button.When you press the Mode Button, you will hear 1 beep, which indicates that you are in Universal Mode.
Features for phones supporting the BLUETOOTH® Handsfree Profile in this manual regarding how to handle calls, use voice dial, manage multiple calls (call waiting), etc. Please read the manual that came with your cellular phone for instructions regarding headset operation. Setting up to receive phone calls In order to receive cell phone calls through your Digital Wireless Headset: 1. Your headset and cell phone must have been paired (see How to Pair your Headset to your Cell Phone, below). 2.
just prior to the arrival of the last phone call.Therefore, if you were in Universal mode, you will be returned to that mode after ending your phone call. If you were in Directional mode, you will be returned to Directional mode after ending your phone call. Sound Customization features The Digital Wireless Headset with HearPhone™ Technology can be programmed using HearPhone™ software, the Hi-Pro programming box, and the CS44 cable.
Connecting to Cell Phones - Pairing to your cell phone It is necessary to “pair” the headset with your Bluetooth-enabled cell phone in order for them to communicate wirelessly. Once pairing is complete, as long as the devices are within range (10 meters/33 feet) of each other and both devices are switched on, the two devices will be able to communicate with each other. Pairing is done once and normally there is no need to repeat this. How to Pair your Headset to your Cell Phone 1.
5. Follow your phone's pairing procedure to pair it with the headset 6. When found, the headset will display as “HearPhone” on your phone. 7. When asked for the passkey, password or pin code, enter on the phone's keypad: 0000 8. If pairing is successful, your phone will display a “pairing successful” message and the blue indicator light will turn off. If you are wearing the headset, you will hear a 'pairing success' melody 9. Depending on your phone model, you may have to initiate a Bluetooth Connection.
Features for phones supporting the BLUETOOTH® Headset Profile only If your phone only supports the Bluetooth Headset Profile, then the features described below are available. NOTE: During a call, the blue indicator light will flash rapidly. When a call is incoming, you will hear a series of ring tones in the earpiece of the headset. To answer a call 1. Briefly press and release the MODE button. To end a call 1. Briefly press and release the MODE button. To make a call 1.
immediately release the button To Mute/ “Unmute” If you wish to prevent your voice from being heard by the person with whom you are having the phone conversation, use the mute function described below.When the headset is in this mode, you will still be able to hear the caller's voice, and you will also hear beeps that remind you that your voice cannot be heard by the caller. To mute the call: 1. Briefly press and release the PINCH button.
light will flash rapidly. Answering a call If your headset is linked to your phone (headset icon displayed on your phone), and a call is incoming, you will hear a series of ring tones in the earpiece of the headset. To answer a call: 1. Briefly press and release the MODE button. If your headset is not linked to your phone, you will not hear the ring tones in your headset; however you can still transfer the incoming call to your headset at any time by by pressing and holding the PINCH button for 1 beep.
To make a call If your headset is linked to your phone (headset icon displayed on your phone), dial the number you are calling on your phone's keypad and the call will be transferred automatically to the headset. If your headset is not linked to your phone (no headset icon), you can still transfer the call to your headset at any time. 1. Press and hold the PINCH button until you hear 1 beep. 2. Release the button immediately. It may take a few seconds to transfer.
Last Number Redial 1. Press and hold the PINCH button until you hear 2 beeps, then immediately release the button. Last Number Redial while on a Call 1. Press and hold the PINCH button until you hear 2 beeps, then immediately release the button. 2. Refer to the Call Waiting section below for call control. To reject a call 1. Press and hold the PINCH button until you hear 3 beeps, then immediately release the button.
1. Press and hold the PINCH button until you hear 1 beep. 2. Release the button immediately.There may be a few seconds delay before the call is transferred. NOTE: This feature may not be supported on all phones and you may have to use your phone's menu option to transfer the sound. Call Waiting If your phone notifies you of an incoming call while you already engaged in a call: To accept the waiting call: 1. Press and hold the PINCH button until you hear 1 beep. 2. Release the button immediately.
To reject the waiting call: 1. Press and hold the PINCH button until you hear 3 beeps. 2. Release the button immediately. To release all waiting calls: 1. Press and hold the PINCH button until you hear 4 beeps. 2. Release the button immediately. Mute / Unmute To mute the call: 1. Briefly press and release the PINCH button.You will hear periodic beeps, indicating the headset has been muted. To unmute the call: 1. Briefly press and release the PINCH button.
Care and Maintenance of your headset Eartips Although the risk of disease transmission is extremely low, earwax, perspiration, and skin do come into contact with the eartips. Do not share eartips with other people. Do not insert dirty eartips into your ears. Cleaning the eartips To clean the eartip, detach it from the headset. Put the headset aside in a clean, dry area. Use a small brush to brush wax, dirt and dust out of the eartip. If you wish, you may also clean the eartip using mild soap and water.
Cleaning your custom earmold If you have obtained a custom earmold from your hearing healthcare provider, ask him or her for directions regarding cleaning the earmold. In general, custom earmolds can be cleaned with mild soap and water. If you are using water to clean an earmold, you should detach the earmold from the headset and place the headset in a clean, dry location. Debris can be brushed or blown out of the tubing and around the canal portion of the earmold.
Battery and Charging Information Minimizing Power Consumption To minimize power consumption, either disconnect the link (if one already exists) between the headset and the phone (icon displayed on the phone), or turn off the headset and turn it back on. To save power by disconnecting the link: 1. Press and hold the PINCH button until you hear a single beep. 2. Release the PINCH button immediately.
How to charge the headset The headset contains a rechargeable battery and must be charged before use. It takes about 3 hours to recharge the battery. To charge the headset: 1. Turn the headset off. 2. Insert the headset charging plug into the charging port of the headset. 3. Plug the AC power adapter into an electrical wall outlet. 4. The blue indicator light will turn on indicating charging is in progress 5.
Frequently Asked Questions (FAQs) How do I identify the model number and serial number of my headset? These numbers are noted on the inside of the flexible arm. What is the pass code or PIN for my Digital Wireless Headset, and can I change it? The pass code or PIN used for pairing your Bluetooth headset to your mobile phone is "0000".This pass code cannot be changed, but it is only needed for the first connection with a phone. Can other Bluetooth phone users hear my conversation? No.
Can my Digital Wireless Headset talk to several other devices at the same time? No. It will only “pair” and work with one phone or device at a time. If you want to pair it with another device, you must perform the pairing process again. Future models will allow multiple concurrent pairings. What is that beeping sound? Beeping sounds alert you that you are requesting a change in how the headset is working (by pressing the PINCH button), or that a phone call is waiting or that you've placed a call on “mute”.
services using simple voice commands. Press the PINCH button for 1 beep, then speak a stored name, number or function into the headset and the phone will call it up for you. Does your caller complain they hear an echo? Generally this is an indication that the ear tip is not positioned properly in the ear.Try re-positioning the ear tip until a better seal is obtained. Is the incoming sound tinny and quiet? Try re-positioning the ear tip into the ear.The eartip should fit snugly but be comfortable too.
Limited Warranty Gennum Corporation warrants that your headset will be free from defects in material or workmanship for a period of one (1) year from the date of shipment, under normal use and conditions. For all warranty and service related matters, please read the contact information below. During this period, if the headset is found to be defective in materials or workmanship, Gennum will repair or replace it, at the sole option of Gennum, at no charge to you.
replaced product back to you.Warranty repairs may use new or equal replacement parts. Goods will not be accepted for return for nonwarranty reasons without the express prior written approval of Gennum. Gennum reserves the right to make the final decision on any warranty claim that may be questionable.
DIRECTLY OR INDIRECTLY IN CONNECTION WITH THE HEADSET, THE USE OF THE HEADSET OR OTHERWISE,WHETHER FOR LOSS OF PROFITS, BUSINESS REVENUES OR OTHERWISE. This warranty sets forth the entire responsibility of Gennum with respect to the headset, firmware, and software, wall charger with adapters, replacement tips and written materials.Your exclusive remedy is repair, replacement or refund as stated herein.
FCC Notice This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help.
Health and Safety requirements contained in Article 3 (1) a) EN 60 950-1:2001: Information technology equipment - Safety EN 50371:2002, Generic standard to demonstrate the compliance of low power electronic and electrical apparatus with the basic restrictions related to human exposure to electromagnetic fields (10 MHz - 300 GHz) - General public Protection requirements with respect to electromagnetic compatibility Art.3 (1) b) EN 301 489-17:V1.2.
modulation techniques; Part 2: Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive Specifications Weight 22 grams Typical Talk Time 8 hours Typical Standby Time 150 hours (from a full charge) Typical Recharge Time 3 hours (from a full discharge) Specifications are subject to change without notice.
© 2005 Gennum Corporation All rights reserved Page 43
HANDSFREE FUNCTION QUICK SUMMARY Status Function Not on a Call Answer Call End/ Reject Call Voice Dial Last Number Redial Transfer Call from Phone to Headset OR from Headset to Phone Last Number Redial Answer Call Waiting; Hold First Call Swap Between Calls Accept Waiting Call; Hang-up First Call Reject Call Waiting Release All Held Calls Mute/Unmute Single active call Two active calls One or two active calls Press and hold PINCH BUTTON for 1 beep 3 beeps 1 beep 2 beeps 1 beep 2 beeps 1 beep 1 beep 2
