GoBook II Help Page 1 of 74 Getting Started Congratulations on your purchase of the Itronix GoBook II computer! Your new GoBook II features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful, rugged and easy to use.
GoBook II Help Page 2 of 74 After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear damaged. The shipping carton should contain the following: STANDARD The Itronix GoBook II computer Battery ADP-90AB or ADP-75FB AC adapter with power cord 12.1 inch XGA display Stylus Shoulder Strap GoBook II Quick Start Guide OPTIONS The following items are normally optional, but some vendors may include them in the standard package.
GoBook II Help Page 3 of 74 Features High Capacity Hard Disk Drive The computer has a high capacity hard disk drive, enabling you to install your favorite programs and store large multimedia files. Full Array of Ports and Connectors Your computer includes standard ports for connecting to peripherals such as USB devices and monitors. USB ports allow you to add many types of peripherals. Large SVGA or XGA LCD Your computer has a large, easy to view SVGA or XGA LCD panel.
GoBook II Help Page 4 of 74 Precautions You can use your computer under a wide range of environmental conditions. However, to ensure long use and continued high performance, consider the following factors when setting up your computer: Follow all warnings and instructions noted in this documentation and in the Windows Help and Support, found on the Start Menu.
GoBook II Help Page 5 of 74 The First Time. . . Using your computer for the first time involves: Installing the battery Connecting the AC adapter to the computer Turning the Computer On and Off Adjusting the Volume Installing the Battery Make sure the computer is sheltered when you install the Lithium Ion battery; the computer is not weather sealed until the battery is properly installed. The battery should be fully charged before you operate the unit on battery power.
GoBook II Help Page 6 of 74 You can operate the computer while the battery is charging, while on external power , or on battery power only. To turn on the computer Press the Power Button button once, and then give the system time to respond. To turn off the computer 1. From the Start menu, tap Shut Down. 2. Then, from the Shut Down Windows screen select Shut Down and tap OK.
GoBook II Help Page 7 of 74 72_0103_001 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Calibrating the Touch Screen Your GoBook II computer has a touch screen display. Follow the guidelines below to calibrate the touch screen for optimum use. CAUTION Always use an approved stylus or your finger. Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or keys. They could damage the screen.
GoBook II Help Page 8 of 74 NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch screen. This can be accomplished by revisiting the procedure above. Adjusting the Screen You can adjust the display brightness for better viewing. Use the following keys to make adjustments: To Do This... Press Lighten the display FN+F7 Darken the display FN+F6 Setting the Date and Time To set the date and time 1.
GoBook II Help Page 9 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Startup Problems? If your computer does not operate, try these solutions. Connect the AC adapter to charge the battery if it is not charged. on the NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicator GoBook II if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray.
GoBook II Help Page 10 of 74 Individual Parts The following diagrams and descriptions provide an overview of your GoBook II computer. Hover the mouse over each number on the picture to see a description. Front View 1. Touch Screen Display 2. Display Latches 3. Antenna 3a. Antenna’s (internal mini-WLAN & BlueTooth) 4. Activity Indicators 5. Power Button 6. Touchpad 7. Scrolling Button 8. Touchpad Buttons 9. Power / Wireless Modem Indicators 10. Speakers file://C:\Documents%20and%20Settings\harwoodm.
GoBook II Help Page 11 of 74 Back View Cooling Fan Power Jack 15-Pin VGA Port 60-Pin Multi-IO Port 9-Pin Serial Port 6. PS2 Port 7. RJ-11 Modem Jack 8. RJ-45 Network Jack 9. USB Port 10. D-Rings file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~hh9A72.
GoBook II Help Page 12 of 74 Left Side View 1. PC Card Slot 2. Microphone Jack 3. Audio Jack 4. Stylus Right Side View 1.Antenna 2. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery 3. Radio Bay 4. Cooling Fan 5. Security Slot file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~hh9A72.
GoBook II Help Page 13 of 74 Display with Stylus LED Activity Indicators The activity indicators, located above the keyboard, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed. LED numbers are from left to right. Icon & LED # Function Mini PCI LED #1 Not Used file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~hh9A72.
GoBook II Help Page 14 of 74 LED #2 LED #3 LED #4 Disk Status (HW) Media Drive Bay Number Lock LED #5 Caps Lock LED #6 Scroll Lock LED #7 LED Power / Wireless Modem Indicators The case front LED’s indicate external power, unit ON/OFF, battery status, and wireless modem ON/OFF. The indicators remain active and viewable even when the LCD panel is closed.
GoBook II Help Page 15 of 74 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Keyboard Basics The keyboard on the GoBook II computer looks much like the keyboard of a typewriter and operates in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter characters in the computer and perform certain functions, depending on the application or program.
GoBook II Help Page 16 of 74 The arrow keys are defined by the software application. The UP ARROW key usually moves the cursor up one line. In some cases, you can use the up arrow to make selections from menus and scrollable list boxes. The DOWN ARROW key usually moves the cursor down one line. In Windows, you can use the down arrow to make selections from menus and scrollable list boxes. The RIGHT ARROW key usually moves the cursor one character position to the right.
GoBook II Help Page 17 of 74 NOTE The touchpad on your GoBook II computer is electrically sensitive to finger touch. It will not respond if touched by anything other than your fingers, such as a stylus or pencil. 3. The touchpad offers another method of making selections in a software program. It is called double-tapping. This function corresponds to double-clicking with a mouse. Once the cursor has been moved to the object you want to select, lightly double-tap the pressure sensitive touchpad.
GoBook II Help Page 18 of 74 Scrolling Buttons If you are scrolling through a document, you may it find the scrolling button more restful to your hand than holding down a mouse button. The scrolling button is located between the touchpad buttons. Push the top of the button to scroll up in a document or Web page; press the bottom of the button to scroll down.
GoBook II Help Page 19 of 74 1. Locate the 15-pin VGA monitor port on the back of the unit behind the IO door. Then connect the video signal cable from the external monitor to the monitor port. 2. Connect the monitor’s power cable to a power outlet and turn on the monitor. 3. If the new monitor has not automatically been detected and is not displaying what appears on your GoBook II’s LCD screen, open the Control Panel. 4. Double-tap Display. The Display Properties window opens. 5. Tap the Settings tab.
GoBook II Help Page 20 of 74 accessible by sliding the two bay door latches, which release and open the door. Inserting a CD-ROM or DVD-ROM Disk 1. Press the button on the front of the drive to open the disk tray and pull the tray open. 2. Place the disk on the tray, label side up. 3. Place the disk on the central spindle and press gently until the disk clicks into place. 4. Slide back the tray until it clicks shut. Removing a CD-ROM or DVD-ROM Disk 1.
GoBook II Help Page 21 of 74 Always hold the disc by the edges; avoid touching the surface of the disc. Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward. Do not write on the surface of the disc. Extremes in temperature may damage discs. Store discs in a cool dry place. Do not use benzene, thinners, or cleaners with detergent. Only use CD0-ROM/DVD-ROM cleaning kits. Do not bend or drop the discs. Do not place objects on top of discs.
GoBook II Help Page 22 of 74 Installing a Card 1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot. 2. PC Cards require drivers, or a program that allows the operating system to use a specific device. Many drivers are included with Windows, but if not, you will be prompted to install the driver included with your card.
GoBook II Help Page 23 of 74 Your computer is equipped with a full array of ports and connectors, including standard input/output (I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to documentation included with individual devices for details on connecting these devices to your computer. Along with the standard ports found on most computers, your computer may also include optional modem and LAN ports for advanced communications technology.
GoBook II Help Page 24 of 74 5 PS/2 Port You can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboard or mouse. 6 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this system. In this case, you may use a PCMCIA modem. CAUTION Plug your modem into an analog telephone jack only.
GoBook II Help Page 25 of 74 1 PC-Card Slot Use this slot to connect PCMCIA-card devices. 2 Microphone Jack Connect a microphone to this jack to record audio. 3 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Right Side Connector Hover the mouse over the number on the picture to see a description. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20
GoBook II Help Page 26 of 74 1 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device, such as a Kennsington Lock. You can connect the GoBook II to a large object with the lock to prevent theft of your GoBook. See the documentation that comes with your lock for more information. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Wireless Communications The GoBook II includes three antennas for wireless communication.
GoBook II Help Page 27 of 74 and a Blue Tooth radio Transmitter. To comply with FCC RF exposure requirements when using the Sierra Wireless AC750 WAN radio transmitter, a minimum separation distance of 20 cm must be maintained between the external dipole antenna and all users/bystanders. When using the WLAN transmitter, a minimum separation distance of 20 cm must be maintained between the back of the LCD display and all users/bystanders.
GoBook II Help Page 28 of 74 Bluetooth systems create a personal-area network (PAN), or piconet, that may fill a room or may encompass no more distance than that between the cell phone on a belt-clip and the headset on your head. When Bluetooth-capable devices come within range of one another, an electronic conversation takes place to determine whether they have data to share or whether one needs to control the other.
GoBook II Help Page 29 of 74 GoBook II™ Help GPRS For specific information about your GPRS radio please refer to the manufacturer’s documentation. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Cisco Wireless LAN The GoBook II computer includes a high powered WLAN radio: 1. The Cisco MPI350 MiniPCI slot with one antennas in the display. The Cisco MiniPCI Card User’s Manual may already be installed on your GoBook II computer.
GoBook II Help Page 30 of 74 Battery Calibration BIOS Level Battery Calibration The first time you use a battery, you should calibrate it. The calibration process empties and charges the battery. This allows the Windows battery gauge to accurately monitor battery status. To calibrate a battery, follow these steps: 1. Plug in the AC adapter. 2. Restart the computer. When the startup screen appears, just prior to the Windows logo screen, press the Del key to enter the BIOS Setup Utility. 3.
GoBook II Help Page 31 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Using the Battery Monitoring Battery Power There are two ways to monitor how much power the battery has left: 1. Click Start, Settings, Control Panel, Power Management (Power Options); then tap the Power Meter tab. 2. Moving the cursor to the battery icon on the taskbar, without selecting anything, is the simplest way to check on battery power status.
GoBook II Help Page 32 of 74 Turn off the computer (or suspend to disk) and replace the discharged battery with a charged battery (See Changing the Battery) NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the discharged battery with a charged battery. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 33 of 74 Suspend to RAM In a suspend to RAM, the contents of your computer’ s memory are held intact, while most of the components in your computer either turn off completely, or reduce power consumption to a minimum. In a Suspend to RAM, your computer remains active but with the minimum possible power consumption. Return the computer to full power by pressing any key. A fully-charged battery can maintain a Suspend to RAM for many hours.
GoBook II Help Page 34 of 74 Changing the Battery Change the main battery pack as follows: 1. Turn off the computer. 2. Disconnect external power . 3. Close the display and turn the computer over. 4. Rotate the latches on the battery door to the open position and remove the door. Remove the battery. 5. Make sure the replacement battery is properly orientated. Insert the battery into the battery compartment. Check that the latches lock back into position. 6.
GoBook II Help Page 35 of 74 some of the timing values in the Setup Utility, but this can be limited by the kind of hardware you are using. In certain circumstances, the system may generate an error message that asks you to make changes to the CMOS settings using the Setup Utility. This happens when the system finds an error during the POST (Power On Self Test) that it carries out at startup. CAUTION It is not recommended that you change any settings since this may cause the unit to not function properly.
GoBook II Help Page 36 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help The Main Menu The Setup Utility main menu has seven main submenu options: Standard CMOS Setup Advanced CMOS Setup Power Management Setup Peripheral Setup Stealth Mode Setup Auto-Detect Hard Disks Change User Password Change Supervisor Password Save Settings and Exit, and Exit Without Saving are used to exit the Setup Utility.
GoBook II Help Page 37 of 74 Use the following keys to move between fields and to enter information Key DEL ESC Up, down arrow keys / Tab PgUp PgDn Enter F2 or F3 F10 Function Starts the Setup utility after turning on the computer. Exits any submenu. If you wish to exit the Setup Utility without saving changes, go to the main menu, then press Esc. Moves among selections. Use the PgUp, PgDn keys to modify a field. Use PgUp to increase a value, such as a date or number, and PgDn to decrease it.
GoBook II Help Page 38 of 74 Standard Feature Description Field System Time Setting Floppy Drive A Not Installed 1.44 MB (3 1/2") Type Pri. Master Sec. Master System Memory; Extended Memory Function Use these fields to set the time and date. The time is displayed in 24 hour format. The date can be set from January 1, 1980 to December 31, 2099. The values set in these two fields take effect immediately. Indicates if a floppy disk drive is installed. Default is 1.44 MB (3 1/2").
GoBook II Help Size Cylinders WPCOM Sec Heads LBA Mode Blk Mode PIO Mode 32Bit Mode Page 39 of 74 Displays the hard disk capacity. Display the number of cylinders on the hard disk drive. Precomp Cylinder Number of sectors per cylinder Displays the number of heads per cylinder on the hard disk drive. LBA (Logical Block Addressing) mode is used to support IDE hard disks larger than 504 MB. LBA support is required for compatibility with the FAT32 system. Only some hard disk drives support LBA mode.
GoBook II Help Page 40 of 74 Field Bootup Sequence Setting C; A; CDROM S.M.A.R.T. for Hard A; C; CDROM CDROM; A; C; Disabled Enabled Bootup NumLock Display Expansion Mode Password Check Off On Enabled Disabled Setup Always Function Use this field to set the devices from which the system should boot in order of priority. The default value is C; A; CDROM,. This means the computer will attempt to boot from the hard disk drive (HDD), then the floppy disk drive (FDD), then the CD-ROM.
GoBook II Help Page 41 of 74 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Power Management Setup This section of the Setup Utility manages power settings. To save power, you may select the time the computer may idle before going into standby, or a low power state, then into suspend mode. See Power Management for an introduction to suspend modes.
GoBook II Help Page 42 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Peripheral Setup Settings on this page allow you to change port configurations. Field Internal MDC Modem Onboard Serial Port A & B Setting Auto Disabled Function Default is disabled. Auto COM 1 is assigned to the serial port located at the rear of your GoBook II. Set this field to Auto to enable the system to automatically assign an I/O address and interrupt to the port.
GoBook II Help Onboard Parallel Port Parallel Port IRQ Parallel Port DMA Parallel Port Mode Page 43 of 74 2F8/COM2 3E8/COM3 2E8/COM4 Auto Disabled 378 278 3BC 5 7 0 1 3 Normal Bi-dir EPP 1.9 EPP 1.7 ECP Optional address setting. Optional address setting. Optional address setting. Set this field to Auto, so that the system automatically assigns an I/O address and interrupt. You can also choose a specific I/O address. Disables the LPT port. This is the default address setting. Optional address setting.
GoBook II Help Page 44 of 74 When Stealth mode is enabled the various options have the following effect. NOTE The off setting means that option is in Stealth Mode. Field LEDs Fan System Beeps Audio Setting On Off On Off On Off On Off Display Brightness On Off Function LEDs function normally LEDs are disabled The fan functions normally The Fan is disabled. Heat management is then controlled solely through throttling.
GoBook II Help Page 45 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto-Detect Hard Disks When the Auto-Detect Hard Disks option is selected, the BIOS will automatically detect Primary Master and Secondary Slave settings. NOTE If you Auto-Detect your Hard Disk Drive while your media bay drive is empty, you will need to reset the Secondary Master to Auto On before you can use the CD-ROM (or other media devices).
GoBook II Help Page 46 of 74 the Setup Utility and change or remove the Supervisor password. You also cannot enable diskette access if it has been disabled. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto Configuration with Optimal Settings The Auto Configuration menu resets the computer to default values. The Auto Detect Hard Disks likewise helps users to configure their systems quickly.
GoBook II Help Page 47 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Optional Equipment and Accessories The GoBook II computer has several equipment and accessory options to further enhance your mobile computing experience. CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use with your computer. Some accessories are proprietary items and can be obtained through your system vendor.
GoBook II Help Page 48 of 74 If the computer is equipped with a modem, the modem should also be surge protected. Protecting the power line without protecting the modem line provides only partial protection. Quality of Electrical Wiring and Service Wiring should be up to current NEC standards and have verified good AC grounds. It is important that your computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your system reference the same AC ground.
GoBook II Help Page 49 of 74 Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
GoBook II Help Page 50 of 74 PRECAUTIONS There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The vehicle cradle is internally protected; it resets automatically if there is a power fault. Do not use the vehicle cradle to charge the computer battery overnight. Turn off the vehicle cradle at the end of each work day to prevent draining the voltage in your vehicle’ s battery below starting levels.
GoBook II Help Page 51 of 74 battery is virtually full. If your battery is new or has not been used for several weeks, rely on the indicator light to determine when the battery is fully charged. The gas gauge is unreliable in these cases; it may read 100%, when the actual capacity is only 10%. Communicating with Other Devices Connect the external device to either of the USB ports on the back of the cradle, and then place the GoBook II onto the vehicle cradle.
GoBook II Help Page 52 of 74 2. Grasp a pin and pull straight up, being careful not to bend it. 3. Clean the pin with electrical contact cleaner and reinstall it into the cradle contact assembly. If a pin is bent or cannot be cleaned, contact your support desk to obtain a replacement pin. NOTE Pin 8 is not user replaceable. Contact your support desk for information about replacing this RF connector.
GoBook II Help Page 53 of 74 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Maintenance and Storage The GoBook II is ruggedized and weather resistant. Handle it with the normal care required by any sophisticated electronic equipment, and the computer will provide reliable service even under harsh field conditions. Follow the guidelines in this section to care for your unit.
GoBook II Help Page 54 of 74 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer. Turn off the computer when you are not using it. Charge the batteries daily or whenever their capacity is low. Operate the computer within the recommended temperature ranges of -23°C to +60°C (32°F to +140°F).
GoBook II Help Page 55 of 74 External Power Connector The external power connector may sometimes be exposed to moisture and/or contamination causing an unreliable connection to the external power source. Clean the connector using a cotton swab dipped in isopropyl alcohol. RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal use, the connector pins can get dirty or become broken, bent, or pushed out of place.
GoBook II Help Page 56 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Hard Drive Care and Handling There is one hard drive option for the GoBook II: a removable shock-mounted 2.5-inch hard drive. All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and electronics for interfacing and control. Drives can be susceptible to damage from severe shock and other stressful environmental impacts.
GoBook II Help Page 57 of 74 3. On the left side of the hard drive cassette you will see a small black release lever. Pull the lever towards you (away from the direction of the RTC hatch) and slide the cassette out into the battery storage area. 4. Lift the hard drive cassette from the battery storage area. To install the hard drive: 1. Make sure the unit is shut down and external power is removed. 2. The battery door should be off the unit and the battery removed. 3.
GoBook II Help Page 58 of 74 Maintain the environmental seal of the computer by keeping all external access doors closed and latched. Also avoid exposing the unit to extreme temperatures or moisture when the doors are open. Periodically backup or archive important files and data. External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product.
GoBook II Help Page 59 of 74 Touch Screen Care CAUTION Always use an approved stylus or your finger. Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or keys. They could damage the screen. To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and wipe the screen. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 60 of 74 Test (POST) . If the system finds an error during this test, it displays an error message. Some POST errors can occur before anything can be displayed on the screen. In this case, the computer issues a series of beeps, then stops working. This type of error indicates a serious hardware problem, and you should contact your supervisor or your organization’ s help desk. The most common POST error messages are listed next along with solutions you can try.
GoBook II Help Page 61 of 74 No boot device available Reboot the computer by pressing CTRL+ALT+DEL. If the message persists, the hard disk may need to be replaced. Report this error to your supervisor or your organization' s help desk. No boot sector on hard disk Data corrupted on hard disk. Restore hard disk data by rebooting from CD-ROM. Non-system disk or disk error - Replace and press any key to continue Remove the non-bootable PC memory card or floppy disk and press any key to reboot.
GoBook II Help Page 62 of 74 MS-DOS Messages The MS-DOS operating system may display a warning or error message if it encounters a problem with a command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOS prompt. Following are a few of the most common MS-DOS messages. Bad command or file name A command was entered that is spelled incorrectly or does not exist on the computer.
GoBook II Help Page 63 of 74 Windows Messages Windows messages are typically self-explanatory. (See Troubleshooting, for more information). Application Messages Both MS-DOS and Windows applications may display messages if a warning or error condition occurs. Refer to the online Help or other documentation for the application that generated the message. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 64 of 74 If you’ ve tried to resolve the problem and your application still doesn’ t respond, you may need to restart your computer as described below. To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressing CTRL+ALT+DEL twice. If the computer does not restart, the keyboard may be locked up. Perform a hardware reset by holding down the Power Button for at least five seconds and then release the button.
GoBook II Help Page 65 of 74 3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by pressing the Power Button. 4. Let the computer complete the boot process. Then reinstall the battery and replace the battery door.. 5. Allow the system to remain idle for one hour with the AC adapter connected to the computer. The Battery Power Indicator blinks when the battery starts charging. 6.
GoBook II Help Page 66 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Display The display performance is slow The temperature may be too cold. Move the computer to a warmer operating environment. I can’ t read the display Adjust the brightness level using FN+F6 and FN+F7. The automatic power-saving mode may have shut off (suspended) the computer. Press any key to resume.
GoBook II Help Page 67 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Hard Disk The hard disk will not spin up so the computer can’ t boot up This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure associated with the hard disk . Allow the computer to warm to room temperature.
GoBook II Help Page 68 of 74 GoBook II™ Help I/O Ports I can’ t access a serial port Make sure another application is not using the same port . Make sure the correct COM port is selected in your application. Refer to the online Help for your application. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Keyboard Something unexpected happens when I press a key You may have pressed a key combination that performs a Windows function.
GoBook II Help Page 69 of 74 Landline Modems The modem doesn’ t work When you first try to use HyperTerminal or similar application , the system responds with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it. Make sure the communication settings are correct in your application. Refer to the online Help for your application.
GoBook II Help Page 70 of 74 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Miscellaneous The computer shuts off unexpectedly The computer has entered suspend mode . Press any key to turn it back on. The battery capacity may be low. Connect external power to charge the battery, or replace the battery with a fully charged one. The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the contacts.
GoBook II Help Page 71 of 74 Make sure external power is not connected. Depending on power settings, some systems will not suspend automatically when they are connected to external power. Make sure the standby time is set properly in the Power Management program. The system date and time are incorrect Reset the correct date and time by choosing the Date/Time icon from Control Panel and making the appropriate changes.
GoBook II Help Page 72 of 74 GoBook II™ Help Mouse I have difficulty double-clicking the mouse fast enough From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Buttons tab contains the setting for the double-click speed. I can’ t see the mouse pointer The mouse pointer may be off the screen. Move the mouse until it reappears on the screen. From the Start Menu, select Settings, Control Panel, and then choose Mouse.
GoBook II Help Page 73 of 74 There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized. Drivers may not be installed. Contact your organization’ s help desk for assistance. The computer locks up when I remove the PC card Before you remove the card, select the PC card icon on the taskbar (in the tray area near the clock in the lower right corner), and choose “ Stop [card name] card.
GoBook II Help Page 74 of 74 The touch screen doesn’t respond after a suspend The touch screen needs a few seconds to work after a suspend. Wait a moment and try again. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. file://C:\Documents%20and%20Settings\harwoodm.ITRXNT1\Local%20Settings\Temp\~hh9A72.
