GoBook II Help Page 1 of 75 Getting Started Congratulations on your purchase of the Itronix GoBook II computer! Your new GoBook II features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful, rugged and easy to use.
GoBook II Help Page 2 of 75 Checklists After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear damaged. The shipping carton should contain the following: STANDARD The Itronix GoBook II computer Battery ADP-90AB or ADP-75FB AC adapter with power cord 12.1 inch XGA display Stylus Shoulder Strap GoBook II Quick Start Guide OPTIONS The following items are normally optional, but some vendors may include them in the standard package.
GoBook II Help Page 3 of 75 in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that the accessory functions properly in your computer before making the purchase. Your system vendor may be able to recommend reliable brands and models. Features High Capacity Hard Disk Drive The computer has a high capacity hard disk drive, enabling you to install your favorite programs and store large multimedia files.
GoBook II Help Page 4 of 75 GoBook II™ Help Precautions You can use your computer under a wide range of environmental conditions. However, to ensure long use and continued high performance, consider the following factors when setting up your computer: Follow all warnings and instructions noted in this documentation and in the Windows Help and Support, found on the Start Menu.
GoBook II Help Page 5 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help The First Time. . . Using your computer for the first time involves: Installing the battery Connecting the AC adapter to the computer Turning the Computer On and Off Adjusting the Volume Installing the Battery Make sure the computer is sheltered when you install the Lithium Ion battery; the computer is not weather sealed until the battery is properly installed.
GoBook II Help Page 6 of 75 3. Connect the AC adapter power cord to an AC outlet. 4. Lift the display to open the LCD. 5. Open the LCD panel to a comfortable viewing angle. 6. Press the Power Button to turn ON the power. Turning the Computer On and Off You can operate the computer while the battery is charging, while on external power , or on battery power only. To turn on the computer Press the Power Button button once, and then give the system time to respond. To turn off the computer 1.
GoBook II Help Page 7 of 75 FN + F10 toggles the volume mute on or off You can also adjust the volume with the Windows volume control applet, which is located on the taskbar and looks like this . NOTE Adjusting the volume using the function keys produces only a slight change with each press. It may take several presses to increase or decrease the volume to a level that you desire. 72_0103_001 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 8 of 75 NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch screen. This can be accomplished by revisiting the procedure above. Adjusting the Screen You can adjust the display brightness for better viewing. Use the following keys to make adjustments: To Do This... Press Lighten the display FN+F7 Darken the display FN+F6 Setting the Date and Time To set the date and time 1.
GoBook II Help Page 9 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Startup Problems? If your computer does not operate, try these solutions. Connect the AC adapter to charge the battery if it is not charged. NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicator on the GoBook II if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray.
GoBook II Help Page 10 of 75 Individual Parts The following diagrams and descriptions provide an overview of your GoBook II computer. Hover the mouse over each number on the picture to see a description. Front View 1. Touch Screen Display 2. Display Latches 3. Internal antenna’s ( mini-WLAN) 4. Activity Indicators 5. Power Button 6. Touchpad 7. Scrolling Button 8. Touchpad Buttons 9. Power / Wireless Modem Indicators 10. Speakers This Diagram is for the internal mini WLAN file://C:\Documents%20and%20Sett
GoBook II Help Page 11 of 75 Back View Cooling Fan Power Jack 15-Pin VGA Port 60-Pin Multi-IO Port 9-Pin Serial Port 6. PS2 Port 7. RJ-11 Modem Jack 8. RJ-45 Network Jack 9. USB Port 10. D-Rings file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hhA88F.h...
GoBook II Help Page 12 of 75 Left Side View 1. PC Card Slot 2. Microphone Jack 3. Audio Jack 4. Stylus Right Side View 1. Internal antenna’s ( mini-WLAN) 2. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery 3. Radio Bay 4. Cooling Fan 5. Security Slot file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hhA88F.h...
GoBook II Help Page 13 of 75 Display with Stylus LED Activity Indicators The activity indicators, located above the keyboard, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed. LED numbers are from left to right. Icon & LED # Function LED Mini PCI LED #1 Description Lit Power is on to the Mini-PCI Wireless LAN file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hhA88F.h...
GoBook II Help Bluetooth Page 14 of 75 Lit LED #2 Lit LED #3 Disk Status (HW) Not lit Media Drive Lit Bay LED #4 LED #5 Number Lock Lit Caps Lock Lit LED #6 Scroll Lock Lit LED #7 Bluetooth Power is on The hard disk drive is being accessed The hard disk drive is not being accessed The computer is accessing the CDROM, the DVDROM, or the Floppy drive. The keyboard is in Num Lock mode.
GoBook II Help Icon Function LED Page 15 of 75 Description Green External Power LED off Green Power Flashing Green Green Flashing Green Battery LED off Green Wireless Flashing Green Modem LED off External power is connected to the unit. External power is not connected to the unit.
GoBook II Help Page 16 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Keyboard Basics The keyboard on the GoBook II computer looks much like the keyboard of a typewriter and operates in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter characters in the computer and perform certain functions, depending on the application or program.
GoBook II Help CAPS LOCK Key CTRL ENTER ESC PRTSC SHIFT FN SPACEBAR TAB Page 17 of 75 Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position. Pressing the CAPS LOCK key again returns the letters to lower case. While in the upper case mode, pressing the SHIFT key results in lowercase characters when entered. You still have to use the SHIFT key to display characters located on the upper portion of the keyboard.
GoBook II Help Function key FN+F1 FN+F2 FN+F3 FN+F6 FN+F7 FN+F8 FN+F9 FN+F10 Page 18 of 75 Description Toggles display on / off Toggles between LCD / CRT displays Suspend to RAM / HDD Decreases LCD brightness Increases LCD brightness Decrease volume Increase volume Mutes the audio Numeric Keypad The numeric keypad is embedded in the keyboard area. The embedded keypad emulates the numeric keypad typically found on a full-size keyboard.
GoBook II Help Page 19 of 75 variety of other functions depending on the software. To select an object, first move the pointer over the object you want to select, and then press the left button one time. The functions of these buttons are software specific. Double-clicking Double-clicking is a common technique for selecting objects or launching programs from icons. Once you have moved the pointer over the object you wish to select, rapidly press the left button two times.
GoBook II Help Page 20 of 75 down. Connecting an External Keyboard or Mouse You can use your GoBook II computer with an optional external keyboard, numeric keypad, or IBM PS/2 compatible mouse. These devices are “hot swap” capable, which means you do not have to power down the GoBook II to connect them to the PS/2 connection located on the back of the unit. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Display Basics XGA vs.
GoBook II Help Page 21 of 75 3. If the new monitor has not automatically been detected and is not displaying what appears on your GoBook II’s LCD screen, open the Control Panel. 4. Double-tap Display. The Display Properties window opens. 5. Tap the Settings tab. Then select the Advanced button. 6. Tap the S3DuoVue tab and select the CRT box the enable display on an external monitor. 7. You can also use the FN+F2 hot keys to cycle through the CRT, LCD, and CRT//LCD settings.
GoBook II Help Page 22 of 75 1. Press the button on the front of the drive to open the disk tray and pull the tray open. 2. Place the disk on the tray, label side up. 3. Place the disk on the central spindle and press gently until the disk clicks into place. 4. Slide back the tray until it clicks shut. Removing a CD-ROM or DVD-ROM Disk 1. Make sure the computer is not accessing the CD-ROM/DVD-ROM drive. 2. Press the button on the front of the drive and pull the tray all the way out. 3.
GoBook II Help Page 23 of 75 Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward. Do not write on the surface of the disc. Extremes in temperature may damage discs. Store discs in a cool dry place. Do not use benzene, thinners, or cleaners with detergent. Only use CD0-ROM/DVD-ROM cleaning kits. Do not bend or drop the discs. Do not place objects on top of discs. CAUTION do not insert any foreign objects into the disc tray.
GoBook II Help Page 24 of 75 Installing a Card 1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot. 2. PC Cards require drivers, or a program that allows the operating system to use a specific device. Many drivers are included with Windows, but if not, you will be prompted to install the driver included with your card.
GoBook II Help Page 25 of 75 Making Connections Your computer is equipped with a full array of ports and connectors, including standard input/output (I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to documentation included with individual devices for details on connecting these devices to your computer. Along with the standard ports found on most computers, your computer may also include optional modem and LAN ports for advanced communications technology.
GoBook II Help Page 26 of 75 The 9-pin serial port can be used to connect your computer to serial devices such a a fax/modem or a serial mouse. This port is identified as COM1 and is 16550A compatible. 5 PS/2 Port You can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboard or mouse. 6 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps.
GoBook II Help Page 27 of 75 1 PC-Card Slot Use this slot to connect PCMCIA-card devices. 2 Microphone Jack Connect a microphone to this jack to record audio. 3 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Right Side Connector Hover the mouse over the number on the picture to see a description. file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings
GoBook II Help Page 28 of 75 1 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device, such as a Kennsington Lock. You can connect the GoBook II to a large object with the lock to prevent theft of your GoBook. See the documentation that comes with your lock for more information. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Wireless Communications The GoBook II includes two WLAN antennas for wireless communication.
GoBook II Help Page 29 of 75 Since customer’s radio configuration is unique please refer to the manufacturer documentation to setup and use your radio. GoBook II™ Help WLAN The GoBook II supports wireless radio configuration options including LAN (Local Area Network) wireless communication. LAN radios are local and therefore span a small area such as a building or small group of buildings. The GoBook II's LAN radios include the Cisco Mini-PCI slot WLAN (Wireless Local Area Network).
GoBook II Help Page 30 of 75 GoBook II™ Help This page left blank 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Cisco Wireless LAN The GoBook II computer could include WLAN radio: 1. The Cisco MPI350 MiniPCI slot with two antennas in the display. The Cisco MiniPCI Card User’s Manual may already be installed on your GoBook II computer. Refer to it for more information.
GoBook II Help Page 31 of 75 GoBook II™ Help Battery Calibration BIOS Level Battery Calibration The first time you use a battery, you should calibrate it. The calibration process empties and charges the battery. This allows the Windows battery gauge to accurately monitor battery status. To calibrate a battery, follow these steps: 1. Plug in the AC adapter. 2. Restart the computer. When the startup screen appears, just prior to the Windows logo screen, press the Del key to enter the BIOS Setup Utility. 3.
GoBook II Help Page 32 of 75 CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remains disconnected for more than two minutes, the application will terminate. CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the application to terminate immediately. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 33 of 75 When the computer alerts you that the battery is low, immediately do one of the following: Connect the AC power adapter Save your work and suspend to disk (Hibernate) by pressing the Power Button Save your work and then select Shut Down from the Start menu Turn off the computer (or suspend to disk) and replace the discharged battery with a charged battery (See Changing the Battery) NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the disc
GoBook II Help Page 34 of 75 Adjust the default power management settings in the Power Management (Power Options) dialog box in the Control Panel. The Power Management (Power Options) dialog box allows you to set different actions to take when the computer is left idle for a certain amount of time. Suspend Mode There are several possible settings for suspend mode. You may Suspend to RAM, Suspend to Disk (Hibernate), or disable suspend altogether, which is not recommended.
GoBook II Help Page 35 of 75 Decreasing monitor brightness can also save power. Decrease brightness by pushing FN + F6. Increase it by pushing FN + F7. When to Replace the Battery Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery when you notice that it begins to store significantly less charge. WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
GoBook II Help Page 36 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Customizing Your CMOS Settings This chapter explains how to use the Setup Utility to modify the CMOS settings. The Setup Utility displays and allows modification of the GoBook II components and the configuration of devices that are connected to it. This information is used to test and initialize components at start-up time and to make sure everything runs properly when the system is operating.
GoBook II Help Page 37 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help The Main Menu The Setup Utility main menu has seven main submenu options: Standard CMOS Setup Advanced CMOS Setup Power Management Setup Peripheral Setup Stealth Mode Setup Auto-Detect Hard Disks Change User Password Change Supervisor Password file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hhA88F.h...
GoBook II Help Page 38 of 75 Save Settings and Exit, and Exit Without Saving are used to exit the Setup Utility. Navigating and Entering Information in the BIOS Use the following keys to move between fields and to enter information Key DEL ESC Up, down arrow keys / Tab PgUp PgDn Enter F2 or F3 F10 Function Starts the Setup utility after turning on the computer. Exits any submenu. If you wish to exit the Setup Utility without saving changes, go to the main menu, then press Esc. Moves among selections.
GoBook II Help Page 39 of 75 GoBook II™ Help Standard CMOS Setup The Standard CMOS Setup page of the Setup Utility has a list of fields that describe the basic configuration of your computer. CMOS is simply a type of Non-Volatile Memory used to store the basic configuration of the computer. Standard Feature Description Field System Time Setting Floppy Drive A Not Installed Function Use these fields to set the time and date. The time is displayed in 24 hour format.
GoBook II Help Page 40 of 75 CD-ROM Not Installed System Memory; Extended Memory BIOS will automatically detect hard disk capacity. These fields display the amount of conventional memory and extended memory detected by the system during boot up. They are display only fields. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, press Esc until you have exited the Setup Utility.
GoBook II Help Page 41 of 75 Advanced CMOS Setup Field Bootup Sequence Setting C; A; CDROM S.M.A.R.T. for Hard A; C; CDROM CDROM; A; C; Disabled Enabled Bootup NumLock Display Expansion Mode Password Check Off On Enabled Disabled Setup Always Function Use this field to set the devices from which the system should boot in order of priority. The default value is C; A; CDROM,.
GoBook II Help Page 42 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Power Management Setup This section of the Setup Utility manages power settings. To save power, you may select the time the computer may idle before going into standby, or a low power state, then into suspend mode. See Power Management for an introduction to suspend modes.
GoBook II Help Page 43 of 75 Battery Low Warning Beep Disabled Enabled Radio Wake-Up Enabled Disabled Battery low warning beep disabled. Battery low warning beep enabled (beeps at 7% remaining). The internal radio is allowed to resume the unit. The internal radio is not allowed to resume the unit. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Peripheral Setup Settings on this page allow you to change port configurations.
GoBook II Help Page 44 of 75 Disabled 3F8/COM1 Onboard Parallel Port Parallel Port IRQ Parallel Port DMA Parallel Port Mode 2F8/COM2 3E8/COM3 2E8/COM4 Auto Disabled 378 278 3BC 5 7 0 1 3 Normal Bi-dir EPP 1.9 EPP 1.7 ECP I/O address and interrupt to the port. Disables COM 1. You may need to remove this port in Windows to release the IRQ resource for use by other devices. Default address and COM port setting. Optional address setting. Optional address setting. Optional address setting.
GoBook II Help Page 45 of 75 system beeps, audio, and display brightness operate normally. When Stealth mode is enabled the various options have the following effect. NOTE The off setting means that option is in Stealth Mode. Field LEDs Fan System Beeps Audio Setting On Off On Off On Off On Off Display Brightness On Off Function LEDs function normally LEDs are disabled The fan functions normally The Fan is disabled. Heat management is then controlled solely through throttling.
GoBook II Help Page 46 of 75 Turns off when FN+F1 is pressed to turn off the display. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto-Detect Hard Disks When the Auto-Detect Hard Disks option is selected, the BIOS will automatically detect Primary Master and Secondary Slave settings.
GoBook II Help Page 47 of 75 Change User Password With a User password, you can enter the Setup Utility and change or remove the User password, but you cannot enter the Setup Utility and change or remove the Supervisor password. You also cannot enable diskette access if it has been disabled. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto Configuration with Optimal Settings The Auto Configuration menu resets the computer to default values.
GoBook II Help Page 48 of 75 Select this option to discard any changes you have made to the field values and restart the computer using the old values. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Optional Equipment and Accessories The GoBook II computer has several equipment and accessory options to further enhance your mobile computing experience.
GoBook II Help Page 49 of 75 Surge environment refers to the damage potential from electrical surges in a particular geographical area. A high quality suppressor should be used if there is frequent lightning activity in the area and the location service is fed by overhead utility poles. Type of Equipment to be Protected If the computer is equipped with a modem, the modem should also be surge protected. Protecting the power line without protecting the modem line provides only partial protection.
GoBook II Help Page 50 of 75 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
GoBook II Help Page 51 of 75 Vehicle Cradle The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the vehicle. A standard key lock located on the front of the cradle locks the computer onto the cradle for security purposes. You can use the vehicle cradle to: Charge batteries Communicate with other devices PRECAUTIONS There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case.
GoBook II Help Page 52 of 75 3. When the battery is fully charged, the Battery Power Indicator remains steady. Important A temperature of 5°C to 50°C (41°F to 22°F) is required when charging batteries with the vehicle cradle. Batteries will not charge successfully outside this temperature range. If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The gas gauge displayed by the Power Meter may show that the battery is full, but charging continues.
GoBook II Help Page 53 of 75 pins of the contact connector. Doing so may cause an electrical short and subsequent damage to the cradle. 72_0103_003a 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Heaters Hard Disk Drive Heater Your GoBook II has a hard disk drive (HDD) heater option to warm the HDD before spinning up in temperatures below 5°C,the minimum safe operating temperature of the HDD.
GoBook II Help Page 54 of 75 Maintenance and Storage The GoBook II is ruggedized and weather resistant. Handle it with the normal care required by any sophisticated electronic equipment, and the computer will provide reliable service even under harsh field conditions. Follow the guidelines in this section to care for your unit. GoBook II™ Help Battery Maintenance and Storage Maintaining Batteries Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.
GoBook II Help Page 55 of 75 Computer Maintenance and Storage Maintaining Your Computer Follow these guidelines to help maintain the condition and performance of your computer. Turn off the computer when you are not using it. Charge the batteries daily or whenever their capacity is low. Operate the computer within the recommended temperature ranges of -23°C to +60°C (32°F to +140°F).
GoBook II Help Page 56 of 75 Clean the connector using a cotton swab dipped in isopropyl alcohol. RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal use, the connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connector with a cotton swab dipped in isopropyl alcohol. Keyboard Check all keys to make sure they are working properly.
GoBook II Help Page 57 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Hard Drive Care and Handling There is one hard drive option for the GoBook II: a removable shock-mounted 2.5-inch hard drive. All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and electronics for interfacing and control. Drives can be susceptible to damage from severe shock and other stressful environmental impacts.
GoBook II Help Page 58 of 75 3. On the left side of the hard drive cassette you will see a small black release lever. Pull the lever towards you (away from the direction of the RTC hatch) and slide the cassette out into the battery storage area. 4. Lift the hard drive cassette from the battery storage area. To install the hard drive: 1. Make sure the unit is shut down and external power is removed. 2. The battery door should be off the unit and the battery removed. 3.
GoBook II Help Page 59 of 75 another. This will unload the read/write heads and spin down the disk. Maintain the environmental seal of the computer by keeping all external access doors closed and latched. Also avoid exposing the unit to extreme temperatures or moisture when the doors are open. Periodically backup or archive important files and data. External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product.
GoBook II Help Page 60 of 75 GoBook II™ Help Touch Screen Care CAUTION Always use an approved stylus or your finger. Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or keys. They could damage the screen. To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and wipe the screen. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 61 of 75 POST Messages When the GoBook II computer restarts, it tests its hardware components. This test is called the Power On Self Test (POST) . If the system finds an error during this test, it displays an error message. Some POST errors can occur before anything can be displayed on the screen. In this case, the computer issues a series of beeps, then stops working.
GoBook II Help Page 62 of 75 Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists, contact your supervisor or your organization's help desk. No boot device available Reboot the computer by pressing CTRL+ALT+DEL. If the message persists, the hard disk may need to be replaced. Report this error to your supervisor or your organization's help desk. No boot sector on hard disk Data corrupted on hard disk. Restore hard disk data by rebooting from CD-ROM.
GoBook II Help Page 63 of 75 GoBook II™ Help MS-DOS Messages The MS-DOS operating system may display a warning or error message if it encounters a problem with a command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOS prompt. Following are a few of the most common MS-DOS messages. Bad command or file name A command was entered that is spelled incorrectly or does not exist on the computer.
GoBook II Help Page 64 of 75 GoBook II™ Help Windows Messages Windows messages are typically self-explanatory. (See Troubleshooting, for more information). Application Messages Both MS-DOS and Windows applications may display messages if a warning or error condition occurs. Refer to the online Help or other documentation for the application that generated the message. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 65 of 75 Applications My application locks up, acts strangely, or produces a General Protection Fault (GPF) error If you’ve tried to resolve the problem and your application still doesn’t respond, you may need to restart your computer as described below. To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressing CTRL+ALT+DEL twice. If the computer does not restart, the keyboard may be locked up.
GoBook II Help Page 66 of 75 If the battery is new or has been stored for a week or more, follow this procedure: 1. Make sure the computer is turned off. 2. Open the battery door and remove the battery. 3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by pressing the Power Button. 4. Let the computer complete the boot process. Then reinstall the battery and replace the battery door.. 5.
GoBook II Help Page 67 of 75 using it. As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best maintained batteries eventually need to be retired. Consider replacing the battery if you are not getting the usage you need from it. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Display The display performance is slow The temperature may be too cold. Move the computer to a warmer operating environment.
GoBook II Help Page 68 of 75 Contact your supervisor or your organization’s help desk for information about correcting this problem. I changed my display resolution, but I see no difference on the screen Try restarting your computer for the changes to take effect. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Hard Disk The hard disk will not spin up so the computer can’t boot up This occurs if the unit is exposed to extreme low temperatures.
GoBook II Help Page 69 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help I/O Ports I can’t access a serial port Make sure another application is not using the same port . Make sure the correct COM port is selected in your application. Refer to the online Help for your application. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 70 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Landline Modems The modem doesn’t work When you first try to use HyperTerminal or similar application , the system responds with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it. Make sure the communication settings are correct in your application.
GoBook II Help Page 71 of 75 Although the problem may appear to originate from the computer, the source of the problem is the answering modem. Try setting up the answering modem to generate the correct V.22 tone, which can usually be done by sending an AT command to the modem. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Miscellaneous The computer shuts off unexpectedly The computer has entered suspend mode . Press any key to turn it back on.
GoBook II Help Page 72 of 75 The computer won’t turn off Press and hold the Power Button for at least eight seconds. The computer enters suspend mode too quickly When there is no activity for a period of time, the computer turns off or enters suspend mode. To extend this time, use the Power Management program and increase the non-activity time to enter suspend. The computer doesn’t automatically suspend Check to make sure the COM ports are off. For example, exit any application that uses COM ports.
GoBook II Help Page 73 of 75 The computer doesn’t make any sounds, even during boot-up. You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode. The fan stopped running. You may have enabled Stealth mode in the Setup Utility. Go to CMOS Setup and disable Stealth mode. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 74 of 75 PC Cards I can’t remove the PC card Press the ejector button located inside the PC card door on the side of the computer. The button will pop out. Press the ejector button again to eject the PC card. Slide the card out. If the ejector button malfunctions when you press it, release the button and then press it again. Diskette Read Error Any card in the PC Card socket except for a properly formatted memory card will cause this error since it is trying to read the PC Card.
GoBook II Help Page 75 of 75 If you cannot select objects accurately with the stylus, you may need to recalibrate the touch screen. To calibrate the touch screen 1. From the Start Menu, select Programs, Mobile Computer Tools and then choose Touch Screen Calibrator. This opens the Calibration Applet. 2. Click on the Calibrate button. 3. After you have completed calibration by touching the highlighted points using an approved stylus, select OK to have the new settings take effect.
Legal Information Page 1 of 3 GoBook II™ Help Legal Information Identification GoBook II (IX260) Help December 2002 · Revision 003 Copyright Notice © Copyright 2002 Itronix Corporation. All rights reserved.
Legal Information Page 2 of 3 The GoBook II (IX260) computer complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line.
Legal Information Page 3 of 3 device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual.