GoBook II Help Page 1 of 75 Getting Started Congratulations on your purchase of the Itronix GoBook II computer! Your new GoBook II features the most innovative advances in portable computing technology. It combines state-of-the-art ergonomics with a rugged, durable architecture to provide you with a notebook computer that is compact, powerful, rugged and easy to use.
GoBook II Help Page 2 of 75 Checklists After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear damaged. The shipping carton should contain the following: STANDARD The Itronix GoBook II computer Battery ADP-90AB or ADP-75FB AC adapter with power cord 12.1 inch XGA display Stylus Shoulder Strap GoBook II Quick Start Guide OPTIONS The following items are normally optional, but some vendors may include them in the standard package.
GoBook II Help Page 3 of 75 in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that the accessory functions properly in your computer before making the purchase. Your system vendor may be able to recommend reliable brands and models. Features High Capacity Hard Disk Drive The computer has a high capacity hard disk drive, enabling you to install your favorite programs and store large multimedia files.
GoBook II Help Page 4 of 75 GoBook II™ Help Precautions You can use your computer under a wide range of environmental conditions. However, to ensure long use and continued high performance, consider the following factors when setting up your computer: Follow all warnings and instructions noted in this documentation and in the Windows Help and Support, found on the Start Menu.
GoBook II Help Page 5 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help The First Time. . . Using your computer for the first time involves: Installing the battery Connecting the AC adapter to the computer Turning the Computer On and Off Adjusting the Volume Installing the Battery Make sure the computer is sheltered when you install the Lithium Ion battery; the computer is not weather sealed until the battery is properly installed.
GoBook II Help Page 6 of 75 3. Connect the AC adapter power cord to an AC outlet. 4. Lift the display to open the LCD. 5. Open the LCD panel to a comfortable viewing angle. 6. Press the Power Button to turn ON the power. Turning the Computer On and Off You can operate the computer while the battery is charging, while on external power , or on battery power only. To turn on the computer Press the Power Button button once, and then give the system time to respond. To turn off the computer 1.
GoBook II Help Page 7 of 75 FN + F10 toggles the volume mute on or off You can also adjust the volume with the Windows volume control applet, which is located on the taskbar and looks like this . NOTE Adjusting the volume using the function keys produces only a slight change with each press. It may take several presses to increase or decrease the volume to a level that you desire. 72_0103_001 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 8 of 75 NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch screen. This can be accomplished by revisiting the procedure above. Adjusting the Screen You can adjust the display brightness for better viewing. Use the following keys to make adjustments: To Do This... Press Lighten the display FN+F7 Darken the display FN+F6 Setting the Date and Time To set the date and time 1.
GoBook II Help Page 9 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Startup Problems? If your computer does not operate, try these solutions. Connect the AC adapter to charge the battery if it is not charged. NOTE The Power LED on the AC adapter should be lit as well as the External Power Indicator on the GoBook II if the AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the task tray.
GoBook II Help Page 10 of 75 Individual Parts The following diagrams and descriptions provide an overview of your GoBook II computer. Hover the mouse over each number on the picture to see a description. Front View 1. Touch Screen Display 2. Display Latches 3. Antenna 4. Activity Indicators 5. Power Button 6. Touchpad 7. Scrolling Button 8. Touchpad Buttons 9. Power / Wireless Modem Indicators 10. Speakers file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.
GoBook II Help Page 11 of 75 Back View Cooling Fan Power Jack 15-Pin VGA Port 60-Pin Multi-IO Port 9-Pin Serial Port 6. PS2 Port 7. RJ-11 Modem Jack 8. RJ-45 Network Jack 9. USB Port 10. D-Rings file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.
GoBook II Help Page 12 of 75 Left Side View 1. PC Card Slot 2. Microphone Jack 3. Audio Jack 4. Stylus Right Side View 1.Antenna 2. Media Bay - CDROM, DVD, Floppy Disk, CDRW, or Media Bay Battery 3. Radio Bay 4. Cooling Fan 5. Security Slot file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.
GoBook II Help Page 13 of 75 Display with Stylus LED Activity Indicators The activity indicators, located above the keyboard, light up when a particular function of the computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is open or closed. LED numbers are from left to right. Icon & LED # Function LED Mini PCI LED #1 Description Lit Power is on to the Mini-PCI Wireless LAN file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.
GoBook II Help Bluetooth Page 14 of 75 Lit LED #2 Lit LED #3 Disk Status (HW) Not lit Media Drive Lit Bay LED #4 LED #5 Number Lock Lit Caps Lock Lit LED #6 Scroll Lock Lit LED #7 Bluetooth Power is on The hard disk drive is being accessed The hard disk drive is not being accessed The computer is accessing the CDROM, the DVDROM, or the Floppy drive. The keyboard is in Num Lock mode.
GoBook II Help Icon Function LED Page 15 of 75 Description Green External Power LED off Green Power Flashing Green Green Flashing Green Battery LED off Green Wireless Flashing Green Modem LED off External power is connected to the unit. External power is not connected to the unit.
GoBook II Help Page 16 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Keyboard Basics The keyboard on the GoBook II computer looks much like the keyboard of a typewriter and operates in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter characters in the computer and perform certain functions, depending on the application or program.
GoBook II Help CAPS LOCK Key CTRL ENTER ESC PRTSC SHIFT FN SPACEBAR TAB Page 17 of 75 Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position. Pressing the CAPS LOCK key again returns the letters to lower case. While in the upper case mode, pressing the SHIFT key results in lowercase characters when entered. You still have to use the SHIFT key to display characters located on the upper portion of the keyboard.
GoBook II Help Function key FN+F1 FN+F2 FN+F3 FN+F6 FN+F7 FN+F8 FN+F9 FN+F10 Page 18 of 75 Description Toggles display on / off Toggles between LCD / CRT displays Suspend to RAM / HDD Decreases LCD brightness Increases LCD brightness Decrease volume Increase volume Mutes the audio Numeric Keypad The numeric keypad is embedded in the keyboard area. The embedded keypad emulates the numeric keypad typically found on a full-size keyboard.
GoBook II Help Page 19 of 75 variety of other functions depending on the software. To select an object, first move the pointer over the object you want to select, and then press the left button one time. The functions of these buttons are software specific. Double-clicking Double-clicking is a common technique for selecting objects or launching programs from icons. Once you have moved the pointer over the object you wish to select, rapidly press the left button two times.
GoBook II Help Page 20 of 75 down. Connecting an External Keyboard or Mouse You can use your GoBook II computer with an optional external keyboard, numeric keypad, or IBM PS/2 compatible mouse. These devices are “hot swap” capable, which means you do not have to power down the GoBook II to connect them to the PS/2 connection located on the back of the unit. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Display Basics XGA vs.
GoBook II Help Page 21 of 75 3. If the new monitor has not automatically been detected and is not displaying what appears on your GoBook II’s LCD screen, open the Control Panel. 4. Double-tap Display. The Display Properties window opens. 5. Tap the Settings tab. Then select the Advanced button. 6. Tap the S3DuoVue tab and select the CRT box the enable display on an external monitor. 7. You can also use the FN+F2 hot keys to cycle through the CRT, LCD, and CRT//LCD settings.
GoBook II Help Page 22 of 75 1. Press the button on the front of the drive to open the disk tray and pull the tray open. 2. Place the disk on the tray, label side up. 3. Place the disk on the central spindle and press gently until the disk clicks into place. 4. Slide back the tray until it clicks shut. Removing a CD-ROM or DVD-ROM Disk 1. Make sure the computer is not accessing the CD-ROM/DVD-ROM drive. 2. Press the button on the front of the drive and pull the tray all the way out. 3.
GoBook II Help Page 23 of 75 Use a clean, dry, cloth to remove dust, smudges, or fingerprints. wipe from the center outward. Do not write on the surface of the disc. Extremes in temperature may damage discs. Store discs in a cool dry place. Do not use benzene, thinners, or cleaners with detergent. Only use CD0-ROM/DVD-ROM cleaning kits. Do not bend or drop the discs. Do not place objects on top of discs. CAUTION do not insert any foreign objects into the disc tray.
GoBook II Help Page 24 of 75 Installing a Card 1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot. 2. PC Cards require drivers, or a program that allows the operating system to use a specific device. Many drivers are included with Windows, but if not, you will be prompted to install the driver included with your card.
GoBook II Help Page 25 of 75 Making Connections Your computer is equipped with a full array of ports and connectors, including standard input/output (I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to documentation included with individual devices for details on connecting these devices to your computer. Along with the standard ports found on most computers, your computer may also include optional modem and LAN ports for advanced communications technology.
GoBook II Help Page 26 of 75 The 9-pin serial port can be used to connect your computer to serial devices such a a fax/modem or a serial mouse. This port is identified as COM1 and is 16550A compatible. 5 PS/2 Port You can use the mini-DIN PS/2 port to connect your computer to a PS/2 device such as a PS/2 keyboard or mouse. 6 Fax/modem RJ-11 Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps.
GoBook II Help Page 27 of 75 1 PC-Card Slot Use this slot to connect PCMCIA-card devices. 2 Microphone Jack Connect a microphone to this jack to record audio. 3 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Right Side Connector Hover the mouse over the number on the picture to see a description. file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings
GoBook II Help Page 28 of 75 1 Security Slot Your computer has a Security Slot that can be used with a standard laptop locking device, such as a Kennsington Lock. You can connect the GoBook II to a large object with the lock to prevent theft of your GoBook. See the documentation that comes with your lock for more information. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Wireless Communications The GoBook II includes an antenna for wireless communication.
GoBook II Help Page 29 of 75 In order to comply with FCC RF Exposure requirements, A 2.0 cm spacing should be maintained between the Antenna on the Right side of the LCD display and the user/bystander’s body . Since each customer’s radio configuration is unique please refer to the manufacturer documentation to setup and use your radio(s).
GoBook II Help Page 30 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help CDPD For specific information about your CDPD radio please refer to the manufacturer's documentation. Sierra Wireless AC300/350 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help 1. This Page left Blank. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved.
GoBook II Help Page 31 of 75 especially during periods of inactivity. Effective use of power management options can greatly conserve and extend your battery life. GoBook II™ Help Battery Calibration BIOS Level Battery Calibration The first time you use a battery, you should calibrate it. The calibration process empties and charges the battery. This allows the Windows battery gauge to accurately monitor battery status. To calibrate a battery, follow these steps: 1. Plug in the AC adapter. 2.
GoBook II Help Page 32 of 75 4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%. NOTE The unit will not go into suspend mode while Battery Calibration is running. CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remains disconnected for more than two minutes, the application will terminate. CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the application to terminate immediately.
GoBook II Help Page 33 of 75 will flash and the alarm will CAUTION When battery power is low, the Battery Power Indicator beep or display a warning on your screen. Take immediate action, such as saving files or connecting to the AC adapter , or data may be lost.
GoBook II Help Page 34 of 75 NOTE a fully charged Li-Ion battery can run the GoBook II for approximately 3 hours or more. Power Saving Modes Adjust the default power management settings in the Power Management (Power Options) dialog box in the Control Panel. The Power Management (Power Options) dialog box allows you to set different actions to take when the computer is left idle for a certain amount of time. Suspend Mode There are several possible settings for suspend mode.
GoBook II Help Page 35 of 75 Power Saving Tips Avoid operating the fax/modem, or audio and video applications when using battery power. Operating a fax modem, video, or audio equipment increases the computer’s power requirements. Decreasing monitor brightness can also save power. Decrease brightness by pushing FN + F6. Increase it by pushing FN + F7. When to Replace the Battery Over time, the battery’s capacity gradually decreases.
GoBook II Help Page 36 of 75 3. If the computer overheats, the processor will stop functioning and the computer will shutdown. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Customizing Your CMOS Settings This chapter explains how to use the Setup Utility to modify the CMOS settings. The Setup Utility displays and allows modification of the GoBook II components and the configuration of devices that are connected to it.
GoBook II Help Page 37 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help The Main Menu The Setup Utility main menu has seven main submenu options: Standard CMOS Setup Advanced CMOS Setup Power Management Setup Peripheral Setup Stealth Mode Setup Auto-Detect Hard Disks Change User Password Change Supervisor Password file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.
GoBook II Help Page 38 of 75 Save Settings and Exit, and Exit Without Saving are used to exit the Setup Utility. Navigating and Entering Information in the BIOS Use the following keys to move between fields and to enter information Key DEL ESC Up, down arrow keys / Tab PgUp PgDn Enter F2 or F3 F10 Function Starts the Setup utility after turning on the computer. Exits any submenu. If you wish to exit the Setup Utility without saving changes, go to the main menu, then press Esc. Moves among selections.
GoBook II Help Page 39 of 75 GoBook II™ Help Standard CMOS Setup The Standard CMOS Setup page of the Setup Utility has a list of fields that describe the basic configuration of your computer. CMOS is simply a type of Non-Volatile Memory used to store the basic configuration of the computer. Standard Feature Description Field System Time Setting Floppy Drive A Not Installed Function Use these fields to set the time and date. The time is displayed in 24 hour format.
GoBook II Help Page 40 of 75 CD-ROM Not Installed System Memory; Extended Memory BIOS will automatically detect hard disk capacity. These fields display the amount of conventional memory and extended memory detected by the system during boot up. They are display only fields. CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, press Esc until you have exited the Setup Utility.
GoBook II Help Page 41 of 75 Advanced CMOS Setup Field Bootup Sequence Setting C; A; CDROM S.M.A.R.T. for Hard A; C; CDROM CDROM; A; C; Disabled Enabled Bootup NumLock Display Expansion Mode Password Check Off On Enabled Disabled Setup Always Function Use this field to set the devices from which the system should boot in order of priority. The default value is C; A; CDROM,.
GoBook II Help Page 42 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Power Management Setup This section of the Setup Utility manages power settings. To save power, you may select the time the computer may idle before going into standby, or a low power state, then into suspend mode. See Power Management for an introduction to suspend modes.
GoBook II Help Page 43 of 75 Battery Low Warning Beep Disabled Enabled Radio Wake-Up Enabled Disabled Battery low warning beep disabled. Battery low warning beep enabled (beeps at 7% remaining). The internal radio is allowed to resume the unit. The internal radio is not allowed to resume the unit. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Peripheral Setup Settings on this page allow you to change port configurations.
GoBook II Help Page 44 of 75 Disabled 3F8/COM1 Onboard Parallel Port Parallel Port IRQ Parallel Port DMA Parallel Port Mode 2F8/COM2 3E8/COM3 2E8/COM4 Auto Disabled 378 278 3BC 5 7 0 1 3 Normal Bi-dir EPP 1.9 EPP 1.7 ECP I/O address and interrupt to the port. Disables COM 1. You may need to remove this port in Windows to release the IRQ resource for use by other devices. Default address and COM port setting. Optional address setting. Optional address setting. Optional address setting.
GoBook II Help Page 45 of 75 system beeps, audio, and display brightness operate normally. When Stealth mode is enabled the various options have the following effect. NOTE The off setting means that option is in Stealth Mode. Field LEDs Fan System Beeps Audio Setting On Off On Off On Off On Off Display Brightness On Off Function LEDs function normally LEDs are disabled The fan functions normally The Fan is disabled. Heat management is then controlled solely through throttling.
GoBook II Help Page 46 of 75 Turns off when FN+F1 is pressed to turn off the display. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto-Detect Hard Disks When the Auto-Detect Hard Disks option is selected, the BIOS will automatically detect Primary Master and Secondary Slave settings.
GoBook II Help Page 47 of 75 Change User Password With a User password, you can enter the Setup Utility and change or remove the User password, but you cannot enter the Setup Utility and change or remove the Supervisor password. You also cannot enable diskette access if it has been disabled. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Auto Configuration with Optimal Settings The Auto Configuration menu resets the computer to default values.
GoBook II Help Page 48 of 75 Select this option to discard any changes you have made to the field values and restart the computer using the old values. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Optional Equipment and Accessories The GoBook II computer has several equipment and accessory options to further enhance your mobile computing experience.
GoBook II Help Page 49 of 75 Surge environment refers to the damage potential from electrical surges in a particular geographical area. A high quality suppressor should be used if there is frequent lightning activity in the area and the location service is fed by overhead utility poles. Type of Equipment to be Protected If the computer is equipped with a modem, the modem should also be surge protected. Protecting the power line without protecting the modem line provides only partial protection.
GoBook II Help Page 50 of 75 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Vehicle Adapter The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket. To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
GoBook II Help Page 51 of 75 Vehicle Cradle The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the vehicle. A standard key lock located on the front of the cradle locks the computer onto the cradle for security purposes. You can use the vehicle cradle to: Charge batteries Communicate with other devices PRECAUTIONS There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case.
GoBook II Help Page 52 of 75 3. When the battery is fully charged, the Battery Power Indicator remains steady. Important A temperature of 5°C to 50°C (41°F to 22°F) is required when charging batteries with the vehicle cradle. Batteries will not charge successfully outside this temperature range. If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The gas gauge displayed by the Power Meter may show that the battery is full, but charging continues.
GoBook II Help Page 53 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Heaters Hard Disk Drive Heater Your GoBook II has a hard disk drive (HDD) heater option to warm the HDD before spinning up in temperatures below 5°C,the minimum safe operating temperature of the HDD. The heater is built into the removable HDD module and operates as needed when the computer is turned on or is in an operational state.
GoBook II Help Page 54 of 75 Follow the guidelines in this section to care for your unit. GoBook II™ Help Battery Maintenance and Storage Maintaining Batteries Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries. Avoid exposing batteries to extremely hot or cold temperatures for long periods.
GoBook II Help Page 55 of 75 Turn off the computer when you are not using it. Charge the batteries daily or whenever their capacity is low. Operate the computer within the recommended temperature ranges of -23°C to +60°C (32°F to +140°F). Care and Cleaning Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or missing parts. Identifying and correcting potential problems early can help reduce the need to return the unit for service.
GoBook II Help Page 56 of 75 cleaning solution and procedure described above for the outside case. If keyboard problems persist, the keyboard might need to be replaced. This can be done without returning the unit for service. Contact your local support person for more information. I/O Ports Make sure the video, serial, and audio ports are operating properly. Periodically inspect the ports for damage or contamination, and make sure the cover is attached to the computer.
GoBook II Help Page 57 of 75 GoBook II™ Help Hard Drive Care and Handling There is one hard drive option for the GoBook II: a removable shock-mounted 2.5-inch hard drive. All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor, and electronics for interfacing and control. Drives can be susceptible to damage from severe shock and other stressful environmental impacts.
GoBook II Help Page 58 of 75 4. Lift the hard drive cassette from the battery storage area. To install the hard drive: 1. Make sure the unit is shut down and external power is removed. 2. The battery door should be off the unit and the battery removed. 3. Make sure the small black release lever is rotated towards you (in its released position). 4. Slide the hard drive cassette into its storage location. 5. Replace the battery and then replace the battery door.
GoBook II Help Page 59 of 75 Always use care when handling the hard drive. Do not drop, bend, flex, or crush it. Avoid exposing the PC Card hard drive to extreme moisture, heat, or sunlight. Keep all debris out of the connector to ensure good electrical connections. There are no user repairable parts in the PC Card hard drive. Do not attempt to disassemble any part of the hard drive. The warranty will be voided if drive seals are broken or screws have been removed.
GoBook II Help Page 60 of 75 To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and wipe the screen. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Error Messages The following are possible error and warning messages you may encounter while operating the GoBook II computer. The messages described in this section are listed below.
GoBook II Help Page 61 of 75 contact your supervisor or your organization’s help desk. Fixed disk controller failure Disk controller is not responding. Report this error to your supervisor or your organization's help desk. Fixed disk failure Report this error to your supervisor or your organization's help desk. GA20 Error Hardware failure. Report this error to your supervisor or your organization's help desk.
GoBook II Help Page 62 of 75 Remove the non-bootable PC memory card or floppy disk and press any key to reboot. Non-system disk - insert boot disk and press any key Restart the computer by pressing the Power Button for at least eight seconds. If the problem persists, contact your supervisor or your organization's help desk. Press the F1 key to resume This message indicates that an error was found during POST. Pressing the F1 key allows the system to attempt to boot.
GoBook II Help Page 63 of 75 A command was entered that is spelled incorrectly or does not exist on the computer. Invalid media type reading drive X (where X is any drive letter) Abort, Retry, Fail? The media may not be formatted. Press a to abort, then format the card using the MS-DOS Format command, or from Windows using the Format Disk command. Invalid drive specification You tried to access a drive that does not exist. This can happen if you try to access drive D, but the media is not loaded.
GoBook II Help Page 64 of 75 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. Troubleshooting This section is designed to help you determine and fix problems you might encounter while operating the GoBook II computer. Try the following things in order: First look through the categories in this section for a solution. If you don’t find a solution for your situation here, try one of the resources listed below.
GoBook II Help Page 65 of 75 The data on the hard disk could be corrupted. Run SCANDISK. Windows is out of memory/resources. Exit Windows and restart Windows. Communications programs such as HyperTerminal don’t seem to work or they lock Windows When you first try to use HyperTerminal or similar application, the system responds with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it.
GoBook II Help Page 66 of 75 6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and then install it again. If the battery does not begin charging within several minutes, return the unit for service. The batteries take much longer than seven hours to charge Under moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 4 to 5 hours to completely charge.
GoBook II Help Page 67 of 75 GoBook II™ Help Display The display performance is slow The temperature may be too cold. Move the computer to a warmer operating environment. I can’t read the display Adjust the brightness level using FN+F6 and FN+F7. The automatic power-saving mode may have shut off (suspended) the computer. Press any key to resume.
GoBook II Help Page 68 of 75 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Hard Disk The hard disk will not spin up so the computer can’t boot up This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure associated with the hard disk . Allow the computer to warm to room temperature.
GoBook II Help Page 69 of 75 I can’t access a serial port Make sure another application is not using the same port . Make sure the correct COM port is selected in your application. Refer to the online Help for your application. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Keyboard Something unexpected happens when I press a key You may have pressed a key combination that performs a Windows function.
GoBook II Help Page 70 of 75 When you first try to use HyperTerminal or similar application , the system responds with a message asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to install it. Make sure the communication settings are correct in your application. Refer to the online Help for your application.
GoBook II Help Page 71 of 75 GoBook II™ Help Miscellaneous The computer shuts off unexpectedly The computer has entered suspend mode . Press any key to turn it back on. The battery capacity may be low. Connect external power to charge the battery, or replace the battery with a fully charged one. The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the contacts.
GoBook II Help Page 72 of 75 Make sure external power is not connected. Depending on power settings, some systems will not suspend automatically when they are connected to external power. Make sure the standby time is set properly in the Power Management program. The system date and time are incorrect Reset the correct date and time by choosing the Date/Time icon from Control Panel and making the appropriate changes.
GoBook II Help Page 73 of 75 10 December 2002 © 2002 Itronix Corporation. All rights reserved. GoBook II™ Help Mouse I have difficulty double-clicking the mouse fast enough From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Buttons tab contains the setting for the double-click speed. I can’t see the mouse pointer The mouse pointer may be off the screen. Move the mouse until it reappears on the screen.
GoBook II Help Page 74 of 75 The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card socket There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized. Drivers may not be installed. Contact your organization’s help desk for assistance. The computer locks up when I remove the PC card Before you remove the card, select the PC card icon on the taskbar (in the tray area near the clock in the lower right corner), and choose “Stop [card name] card.
GoBook II Help Page 75 of 75 The computer remains functional; however, moving the computer to a more suitable environment will allow the display to recover. The touch screen doesn’t respond after a suspend The touch screen needs a few seconds to work after a suspend. Wait a moment and try again. 72_0103_003 10 December 2002 © 2002 Itronix Corporation. All rights reserved. file://C:\Documents%20and%20Settings\harwoodm\Local%20Settings\Temp\~hh1912.