3-6-2009 Draft 4030765 Rev 01 DDR2201 Series Residential Gateway Installation and Operation Guide
3-6-2009 Draft
-6-2009 Draft Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide.
3-6-2009 Draft Notices Trademark Acknowledgments Scientific Atlanta is a registered trademark of Scientific-Atlanta, Inc. Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks shown are trademarks of their respective owners. Publication Disclaimer Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this publication.
3-6-2009 Draft Contents IMPORTANT SAFETY INSTRUCTIONS vii FCC Compliance xiii About This Guide xvii Chapter 1 Introducing the DDR2201 Series Residential Gateway 1 Benefits and Features .............................................................................................................. 2 What's On the Front Panel? .................................................................................................... 4 What's On the Back Panel? ...................................................
3-6-2009 Draft Contents Restore Default Settings........................................................................................................ 42 Saving the Configuration for the Residential Gateway.................................................... 44 Time Settings .......................................................................................................................... 46 Access Control Services ..................................................................................
3-6-2009 Draft Contents URL Filtering Function ....................................................................................................... 151 Stateful Packet Inspection................................................................................................... 156 Local Certificates.................................................................................................................. 158 Trusted CA Certificates.................................................................
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS Mitteilung für CATV-Techniker Die in dieser Mitteilung aufgeführten Wartungsanweisungen sind ausschließlich für qualifiziertes Fachpersonal bestimmt. Um die Gefahr eines elektrischen Schlags zu reduzieren, sollten Sie keine Wartungsarbeiten durchführen, die nicht ausdrücklich in der Bedienungsanleitung aufgeführt sind, außer Sie sind zur Durchführung solcher Arbeiten qualifiziert.
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS U.S. Patents A patent notice is affixed to this product.
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS Provide Ventilation and Select a Location Remove all packaging material before applying power to the product. Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product. Do not block ventilation openings. Do not place this apparatus on a bed, sofa, rug, or similar surface. Do not place this apparatus on an unstable surface.
3-6-2009 Draft IMPORTANT SAFETY INSTRUCTIONS tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak.
3-6-2009 Draft FCC Compliance FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.
3-6-2009 Draft FCC Compliance FCC Part 68 The Federal Communications Commission (FCC) of the United States restricts specific uses of modems, and places registration responsibilities on both the manufacturer and the individual user. 1 The modem may not be connected to a party line or to a coin-operated telephone.
3-6-2009 Draft FCC Compliance Canada This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1 limits. The evaluation was based on evaluation per RSS-102 Rev 2. The minimum separation distance from the antenna to general bystander is 7.9 inches (20 cm) to maintain compliance. EU This system has been evaluated for RF exposure for humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits.
3-6-2009 Draft FCC Compliance FCC REQUIREMENTS This equipment complies with Part 68 of FCC Rules and the requirements adopted by the ACTA.. On the bass unit of this equipment is a label that contains, among other information, a product identifier in the format US: GEMDL01BDDR2201V1. If requested, this number must be provided to the telephone company.
3-6-2009 Draft About This Guide About This Guide Introduction This installation and operation guide applies to the DDR2201 series residential gateway. The DDR2201 series residential gateway connects to the DSL network in your home to deliver data, video, voice, and wired (Ethernet) or wireless gateway capabilities all from one device. Use this guide to install the residential gateway in your home.
3-6-2009 Draft 1 Chapter 1 Introducing the DDR2201 Series Residential Gateway Introduction Imagine walking through your home and accessing the Internet from nearly any room. The DDR2201 series residential gateway connects to the DSL line in your home and to your home network to deliver data, video, voice, and wired (Ethernet) or wireless gateway capabilities all from one device. You can use your residential gateway to connect to a variety of devices in the home or small office.
3-6-2009 Draft Chapter 1 Introducing the DDR2201 Series Residential Gateway Benefits and Features Your residential gateway offers the following benefits and features: Full routing functionality. The gateway router provides broadband transfer speeds available between your home network and the service provider's network for multi-user sharing. The high-performance router distributes data seamlessly to all devices in the network without a noticeable effect to performance or speed. True firewall capability.
3-6-2009 Draft Benefits and Features ADSL2+. Asymmetric Digital Subscriber Line (ADSL) provides high-access transmission speeds for delivery of video, voice, and data services to homes over ordinary copper telephone wire.
3-6-2009 Draft Chapter 1 Introducing the DDR2201 Series Residential Gateway What's On the Front Panel? The front panel of your residential gateway provides LED status indicators that indicate the operational state of your gateway. Refer to the following diagram for a description of the front panel. 4 1 wifi-sec—Allows you to automatically configure the wireless device in the home.
3-6-2009 Draft What's On the Front Panel? 10 INTERNET—Indicates wide area network (WAN) traffic. The LED indicators mean the following status: 4030765 Rev 01 Solid. IP is connected. Blinking. WAN interface has activity. Off. No Internet connection.
3-6-2009 Draft Chapter 1 Introducing the DDR2201 Series Residential Gateway What's On the Back Panel? Refer to the following diagram for a description of the back panel components. Important! Do not connect your PC to both the Ethernet and USB ports at the same time. Your modem will not function properly if both the Ethernet and USB ports are connected to your PC at the same time.
3-6-2009 Draft 2 Chapter 2 Installing the Residential Gateway You can install the residential gateway in your home office and access the Internet from your kitchen computer to get your favorite recipe. Use this chapter to properly install your residential gateway and to connect the residential gateway to your computer and other devices in your home. In This Chapter 4030765 Rev 01 Mounting the Residential Gateway Vertically ...................................
3-6-2009 Draft Chapter 2 Installing the Residential Gateway Mounting the Residential Gateway Vertically Some installations may require that you place the residential gateway in a vertical position. Use proper care when installing the residential gateway in a vertical position.
3-6-2009 Draft Mounting the Residential Gateway to the Wall Mounting the Residential Gateway to the Wall The following illustration shows the location and dimensions of the wall-mounting slots on the bottom of the residential gateway. Use the information on this page as a guide for mounting your residential gateway to the wall.
3-6-2009 Draft Chapter 2 Installing the Residential Gateway Connecting Your Computer to the Residential Gateway You can connect a computer to the residential gateway using one of the following methods: Ethernet Connection Wireless Connection Note: These instructions describe a PC connection. You could also connect another type of device with a wireless interface. See the owner's manual that came with the device for instructions.
3-6-2009 Draft Connecting Your Computer to the Residential Gateway Connecting the Computer with a Wireless Connection A wireless connection requires a wireless-enabled notebook or a computer with an 802.11b/g wireless network adapter installed. Complete these steps to connect the computer with a wireless connection. 4030765 Rev 01 1 Connect the power adapter that came with the residential gateway to the POWER port on the residential gateway and to to an electrical outlet.
3-6-2009 Draft Chapter 2 Installing the Residential Gateway Connecting the DSL Interface Now that you have connected the gateway to power and you have made the LAN connections, you can connect the DSL interface (connection to the wall jack) as shown in the following illustration . This illustration shows all of the attached devices connected to the residential gateway. For IPTV service, you must connect the residential gateway to an IP set-top.
3-6-2009 Draft Connecting the DSL Interface Coaxial Connection Complete the following steps to connect the residential gateway to an IP set-top with coaxial cable for IPTV service. 4030765 Rev 01 1 Ensure that the residential gateway is powered on. 2 Connect a coaxial cable from the HPNA port on the gateway to the TO WALL (Video In) port on the set-top. 3 Power on the IP set-top.
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3-6-2009 Draft 3 Chapter 3 Configuration and Operation The DDR2201 residential gateway contains web pages that show the current status of the residential gateway and that allow you to configure the device. Advanced users can configure parameters such as DHCP (Dynamic Host Configuration Protocol), wireless network settings, port forwarding, parental control, and so forth. This section provides information that you can use to configure and interact with the residential gateway through the user interface.
3-6-2009 Draft Chapter 3 Configuration and Operation In This Chapter 16 Logging In to the Residential Gateway ............................................. 17 System Summary .................................................................................. 18 Setting Up Your System with the Setup Wizard .............................. 19 Setting System Date and Time ............................................................
3-6-2009 Draft Logging In to the Residential Gateway The default configuration of the residential gateway uses IP address 192.168.1.254. If you have connected the residential gateway correctly and you have properly configured your computer, use the following steps to log in to the residential gateway as an administrator. Note: A non-administrative user may need a different user name and password for logging in to the residential gateway. These users can access non-privileged information.
3-6-2009 Draft Chapter 3 Configuration and Operation System Summary The System Summary screen provides a summary of the software used by the residential gateway and indicates the current status of the DSL connection. You can use this screen to find hardware and software information as well as physical and IP layer information. The LogOut button on this screen allows you to quickly log out and log back in without opening a browser. Path: System > Summary Q.
3-6-2009 Draft Setting Up Your System with the Setup Wizard Setting Up Your System with the Setup Wizard The Setup Wizard is a step-by-step sequence to set up your residential gateway for the first time to ensure proper operation. The wizard combines the various tasks into one convenient tool to reduce configuration time. The wizard requires that you make a few selections along the process. Your selections will depend on your service provider.
3-6-2009 Draft Chapter 3 Configuration and Operation 2 Click Setup Wizard at the top of the screen. The (Setup Wizard 1/4) ------ Clone MAC screen opens. 3 Do you want to enable the clone MAC function? MAC cloning enables you to change the MAC address of the residential gateway to match the MAC address of your PC or any service provider supplied MAC address. If you do not enable MAC cloning, the default MAC address of the residential gateway is used.
3-6-2009 Draft Setting Up Your System with the Setup Wizard 4030765 Rev 01 5 Click Next. The (Setup Wizard 2/4 ------- Time Settings) screen opens. This screen lets you synchronize the time on the residential gateway with an Internet time server. If you do not syncrhonize the time with an Internet time server, the residential gateway will use its default time.
3-6-2009 Draft Chapter 3 Configuration and Operation 10 Click Next. The (Setup Wizard 3/4) ------- Wireless Basic Settings screen opens. The residential gateway offers wireless capability by default. This screen allows you to configure the wireless settings to work with the devices in your environment. 11 Do you want to enable wireless? If yes, select the Enable Wireless check box. If no, clear the Enable Wireless check box.
3-6-2009 Draft Setting Up Your System with the Setup Wizard 802.11g only 802.11b only 16 In the 54g Protection field, select Auto to enable 54g protection or Off to disable the function. The Auto option will use RTS/CTS to improve 802.11g performance in mixed 802.11g/802.11b networks. Turning the protection off maximizes 802.11g throughput under most conditions. 17 Click Next. The (Setup Wizard 4/4) ----- Wireless Security Settings screen opens.
3-6-2009 Draft Chapter 3 Configuration and Operation Setting System Date and Time When you first set up your system with the wizard, you set your systems date and time. At a later time, you may need to reset the date and time, and you can use the following procedure. To set the system date and time, complete the following steps. 24 1 Click System on the main screen. The System Summary window opens. 2 Under the Admin section on the screen, click NTP Server Setting. The Time Settings screen opens.
3-6-2009 Draft Setting Password Setting Password To set the password for the residential gateway, complete the following steps. 4030765 Rev 01 1 Click System on the main screen. The System Summary window opens. 2 Under the Admin section on the screen, click Password Setting. The Access Control -- Password screen opens. 3 In the Username field, select one of the following options for the user name: admin. Allows unrestricted access to change and view the configuration of the residential gateway.
3-6-2009 Draft Chapter 3 Configuration and Operation DHCP Leases The DHCP Leases screen displays the Dynamic Host Configuration Protocol (DHCP) table. This screen shows a mapping of hosts (shown by their MAC addresses) and their assigned IP addresses. The DHCP server for the residential gateway assigns these IP addresses to the devices. The screen also shows when the lease for the IP address expires. Path: System > Details > LAN DHCP Q.
3-6-2009 Draft WAN Information WAN Information The WAN Info screen provides information about the ADSL2+ wide area network (WAN) parameters and status. You can use this screen to check the ADSL2+ connection.
3-6-2009 Draft Chapter 3 Configuration and Operation Route Information The Route Info screen shows the routing table for the residential gateway. This screen provides the gateway address for specific destination IP addresses.
3-6-2009 Draft ARP Information ARP Information The ARP Info screen displays the address resolution protocol (ARP) table. This table shows the IP address to MAC address mapping.
3-6-2009 Draft Chapter 3 Configuration and Operation CPU Information CPU Info screen shows detaileinformation about the CPU utilization and the active processes running on the residential gateway.
3-6-2009 Draft Memory Information Memory Information The Memory Info screen shows the detailed memory availability of the residential gateway.
3-6-2009 Draft Chapter 3 Configuration and Operation LAN Statistics The Statistics -- LAN screen displays statistics for the local area network (LAN). This screen shows the number of transmitted and received packets on the LAN interface for Ethernet, USB, and wireless devices. Path: System > Statistics > LAN Reset Statistics To reset the statistics, click Reset Statistics on the screen. This action clears the counters and sets them to zero for the packets received and transmitted on the LAN interface.
3-6-2009 Draft WAN Statistics WAN Statistics The Statistics -- WAN screen displays statistics for the devices and interfaces on the wide area network (WAN). This screen shows the number of transmitted and received packets for the DSL WAN interface. Path: System > Statistics > WAN Reset Statistics To reset the statistics, click Reset Statistics on the screen. This action clears the counters and sets them to zero for the packets received and transmitted on the WAN interface.
3-6-2009 Draft Chapter 3 Configuration and Operation ATM Statistics The Statistics -- ATM screen displays statistics on the ATM interface. This screen shows the ATM Layer-2 statistics such as the number of ATM cells transmitted and received over the ATM interface. Path: System>Statistics>ATM Reset Statistics To reset the statistics, click Reset on the screen. This action clears the counters and sets them to zero for the packets received and transmitted on the ATM interface.
3-6-2009 Draft Tools Update Software Tools Update Software The Tools -- Update Software screen allows you to update the software for the residential gateway with a new version.
3-6-2009 Draft Chapter 3 Configuration and Operation Updating Software To update the software for the residential gateway, complete the following steps. 36 1 Click System on the main screen. 2 Click Management. The Configuration screen opens with the Configuration tab in the forefront.
3-6-2009 Draft Updating Software 4030765 Rev 01 3 Click Update Software. The Tools Update Software screen opens. 4 In the Software File Name field, click Browse to locate the software image file. 5 Click Update Software to update the software of your residential gateway with the new version. The residential gateway loads the new software and reboots when the software update is complete.
3-6-2009 Draft Chapter 3 Configuration and Operation Settings Backup The Settings - Backup screen allows you to back up the residential gateway configuration and save it to disk. Path: System > Management > Configuration > Back Up Config File Backing Up Configuration Settings To back up the configuration settings for the residential gateway, complete the following steps. 38 1 Click System on the main screen. 2 Click Management.
3-6-2009 Draft Settings Backup 4030765 Rev 01 3 Click Back Up Config file. The Settings - Backup screen opens. 4 Click Back Up Settings. The following screen is displayed. 5 Click Save. The system prompts you to select a location to store the backup. 6 Select a location and type in a file name. 7 Click Save to save a backup of the configuration. The system displays a message when the download of the file is complete.
3-6-2009 Draft Chapter 3 Configuration and Operation Update Settings The Update Settings screen allows you to update the settings for the residential gateway from a source file. We recommend that you use this feature if you want to set up multiple residential gateways with a similar configuration. Path: System > Management > Configuration > Update Config File Updating Configuration Settings To update the configuration settings for the residential gateway, complete the following steps.
3-6-2009 Draft Update Settings 4030765 Rev 01 3 Click Update Config file. The Update Settings screen opens. 4 In the Settings File Name field, enter the name of the configuration file that you want to use to update your settings. You can click Browse to locate the file. 5 Click Update Settings to update the configuration of the residential gateway. 6 Wait a few minutes while the system reboots the residential gateway. The new configuration takes effect after the residential gateway reboots.
3-6-2009 Draft Chapter 3 Configuration and Operation Restore Default Settings The Restore Default Settings screen allows you to restore the residential gateway configuration to the default settings. Note: You can also reset the device by inserting a sharp instrument, such as a paper clip, in the reset area on the back of the residential gateway.
3-6-2009 Draft Restore Default Settings 4030765 Rev 01 3 Click Restore Default Settings. The Tools Restore Default Settings screen opens. 4 Click Restore Default Settings. The system displays the following prompt: 5 Click OK. The system displays the following message: 6 Follow the on-screen instructions to restore the default settings.
3-6-2009 Draft Chapter 3 Configuration and Operation Saving the Configuration for the Residential Gateway The Reboot the Residential Gateway screen allows you to save any configuration changes and to reboot the router to make the changes take effect.
3-6-2009 Draft Saving the Configuration for the Residential Gateway 4030765 Rev 01 3 Click Save/Reboot. The system displays the following message: 4 Follow the instructions on the the screen to save the configuration and to reboot the router. The System Summary screen opens when the residential gateway has finished rebooting. The new settings are displayed.
3-6-2009 Draft Chapter 3 Configuration and Operation Time Settings The Time Settings screen allows you to synchronize the time for the residential gateway with a network-based time server. Path: System > Management > Settings > Internet Time Synchronize with Internet Time To synchronize the time for the residential gateway with the Internet time, complete the following steps. 46 1 Click System on the main screen. 2 Click Management.
3-6-2009 Draft Time Settings 4030765 Rev 01 3 Click the Settings tab. The Settings screen opens. 4 Click Internet Time. The Time Settings screen opens. 5 Check the box Automatically synchronize with Internet time servers. The Time Settings screen opens with populated fields. 6 In the First NTP time server field, select a time server from the pull-down list. If you select Other, enter the name of the server in the blank field.
3-6-2009 Draft Chapter 3 Configuration and Operation 48 7 In the Second NTP time server field, select a time server from the pull-down list. If you select Other, enter the name of the server in the blank field. 8 In the Time zone offset field, select the time zone specific to your area. 9 Click Save/Apply.
3-6-2009 Draft Access Control Services Access Control Services The Access Control -- Services screen allows you to enable or disable services such as FTP, HTTP, and ICMP on the residential gateway. Path: System > Management > Settings > Service Control List Enabling or Disabling Services To enable or disable services on the residential gateway, complete the following steps. 4030765 Rev 01 1 Click System on the main screen. 2 Click Management.
3-6-2009 Draft Chapter 3 Configuration and Operation 3 Click the Settings tab. The Settings screen opens. 4 Click Service Control List. The Access Control -- Services screen opens. 5 To enable or disable a service, do the following: 6 50 To enable a service, select the check box next to the service you want to enable. A check box with a check indicates that the service is enabled. To disable a service, de-select the check box next to the service you want to disable.
3-6-2009 Draft IP Access Control IP Access Control The IP Address Access Control mode, if enabled, permits access to local management services from IP addresses contained in the Access Control List. If the Access Control mode is disabled, you cannot configure the residential gateway from non-local IP addresses. For example, you can use this feature to prevent a remote site from configuring the residential gateway. The services are the system applications listed in the Service Control List.
3-6-2009 Draft Chapter 3 Configuration and Operation 52 2 Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3 Click the Settings tab. The Settings screen opens. 4 Click IP Access Control. The Access Control -- IP Address screen opens.
3-6-2009 Draft IP Access Control 4030765 Rev 01 5 Click Add. The Access Control screen opens. 6 In the IP Address field, enter the IP address of the management station that you want to allow access to the local management services. 7 Click Save/Apply to allow access for the IP address you entered.
3-6-2009 Draft Chapter 3 Configuration and Operation Password Access to the Residential Gateway Access to the residential gateway is controlled through three user accounts: admin. Allows unrestricted access to change and view the configuration of the residential gateway. This login allows access to privileged information. support. Allows an ISP technician to access your residential gateway for maintenance and to run diagnostics user.
3-6-2009 Draft Password Access to the Residential Gateway Creating Passwords To create passwords for the residential gateway, complete the following steps. 4030765 Rev 01 1 Click System on the main screen. 2 Click Management. The Configuration screen opens with the Configuration tab in the forefront. 3 Click the Settings tab. The Settings screen opens.
3-6-2009 Draft Chapter 3 Configuration and Operation 56 4 Click Passwords. The Access Control -- Passwords screen opens. 5 In the Username field from the drop-down list, select the type of password you are creating: admin, support, or user. Admin is the default user name. 6 In the Old Password field, enter the old password. The maximum character length is 16 characters, and passwords cannot contain a space. Admin is the default password. 7 In the New Password field, enter the new password.
