AT&T 3G MicroCell™ User Manual 4030453_RevA_6.75x8.25_Mar6.
4030453_RevA_6.75x8.25_Mar6.
Contents IMPORTANT SAFETY INSTRUCTIONS .....................................................................................................................4 Welcome......................................................................................................................................................................6 Getting Started ..........................................................................................................................................................
IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Note to System Installer For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.
IMPORTANT SAFETY INSTRUCTIONS, continued Power Source Warning A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company. The AC inlet on the unit must remain accessible and operable at all times.
Welcome Congratulations on purchasing the AT&T 3G MicroCell™. The MicroCell provides voice and data service to AT&T 3G wireless phones and devices within a home or small business. The MicroCell is secure and delivers maximum cellular signal strength within its coverage area – it’s like having your own mini cell tower in your home or office.
Installation The MicroCell is a plug-and-play device that installs in around 20 minutes. Connecting the MicroCell to your pre-existing equipment is straight forward, but be sure to read the cabling instructions carefully before making connections. Note: Before starting, you can view AT&T’s online MicroCell demonstration at att.com/3GMicroCell. Step 1. Ethernet Cabling There are three commonly used Ethernet cabling options for installing your device and a fourth that is seldom used.
Option B: DSL/Cable Service with Modem Place the MicroCell upright, near the modem. 1. Disconnect the Ethernet cable from the modem (see dotted line), while leaving the other end connected to the PC. 2. Reconnect the Ethernet cable to the black connector marked Computer on the MicroCell. 3. Find the yellow Ethernet cable that came with the MicroCell and connect it between the yellow connector marked Ethernet on the MicroCell and the Ethernet port on the modem. 4. Go to Step 2. Startup.
Option C: DSL/Cable Service with Gateway Place the MicroCell upright, near the gateway. 1. Find the yellow Ethernet cable that came with the MicroCell and connect it between the yellow connector marked Ethernet on the MicroCell and a free port on the gateway. 2. Go to Step 2. Startup. AT&T 3G MicroCell™ PC Antenna Computer Ethernet DSL/Cable Gateway Reset Cable/ Phone Jack Power roCel 3G Mic 1 1 2 3 4 LAN/WAN Power 9 4030453_RevA_6.75x8.25_Mar6.
Option D: DSL/Cable Service with Router (Bridge Mode) Few households or small businesses have this type of setup. Do not set your MicroCell up this way unless you know that your modem has been configured in bridge mode with a PPPoE termination on the router. Place the MicroCell upright, near the modem and router. 1. Find the yellow Ethernet cable that came with the MicroCell and connect it between the yellow connector marked Ethernet on the MicroCell and a free port on the router. 2. Go to Step 2. Startup.
Step 2. Startup Note: Make sure all Ethernet cabling is complete before performing this task. 1. Turn off power to your PC, router (if you have one), modem or gateway. Note: If equipped with a backup battery, it may be necessary to press “reset” on your modem or gateway. See the user documentation for your device. Make sure all of the devices are turned off before you go to the next step. 2. Wait a minute, then turn on the modem or gateway first, the router second (if you have one), and the PC last.
Step 3. Account Activation 1. Go to att.com/3GMicroCell, select the ‘Personal Wireless’ link under “Set Up & Activate your MicroCell” and login. Then follow the instructions on the website that are required to register your device and activate your account. GPS Status Indicator 3G M icroC ell After registering your MicroCell, it can take up to 20 minutes to activate.
MicroCell Status This table and diagram identify the status indicators on the 3G MicroCell front panel and describe their operation. Off MicroCell fault has occurred. Green/Steady Power is on and there are no faults. Off Green/Flashing* Green/Steady Off GPS Green/Flashing* Green/Steady Off Green/Flashing* Green/Steady No connection. Physical connection but no IP address. AT&T network connection. Initial state. This state lasts for several minutes after power is connected.
Operation Performance Highlights Here are some performance highlights for AT&T 3G MicroCell™ service using the MicroCell: • Supports AT&T 3G wireless phones and devices • Supports up to four simultaneous calls • Supports call transfer to the cellular network • Supports UMTS bands 2 & 5 (1900 MHz and 850 MHz) • Supports E911 Service* What Happens When You Start Up the MicroCell? Authentication At startup, the MicroCell links to the AT&T network using your Internet service.
Troubleshooting Your AT&T 3G MicroCell™ has been engineered to provide continuous service without intervention on your part. Occasionally, though, hardware faults and broadband service interruptions can occur that disrupt the operation of the 3G MicroCell. For these occasions, there are remedial troubleshooting steps you can take to find the source of the problem and restore operation.
Hardware Problems, continued If… The 3G status indicator is off. Then… There is no configuration. • To fix, recycle power on the MicroCell. • If the condition does not clear, contact Customer Support at 800.331.0500 for assistance. Initialization is in process. • If you haven’t completed online registration and account activation, do so now (see Step 3. Account Activation on page 12). The 3G status indicator is green/flashing.
Antenna Descriptions The MicroCell has one antenna for cellular signals and another for GPS signals. If GPS signal strength is too low, a port for connecting the GPS antenna extension is also available. Cellular Antenna The cellular antenna is mounted inside the MicroCell enclosure and is for transceiving cellular traffic with registered 3G devices. The maximum range of the MicroCell is approximately 5000 square feet. Actual range will vary depending on the density of obstructions in the vicinity.
One-Year Limited Warranty AT&T warrants to the first retail purchaser of this 3G MicroCell device that should this product or any part be proved defective in materials or workmanship, from date of purchase, as evidenced by a register receipt or other valid proof of purchase for a period of one (1) year, then it will be subject to the terms of this one-year limited warranty. Such defects will be repaired or replaced without charge for parts or labor directly related to the defect.
FCC Compliance United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scientificatlanta.com Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, and Scientific Atlanta are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. AT&T, the AT&T logo, and AT&T 3G MicroCell are trademarks of AT&T Intellectual Property.
