*Preferred 600 MHz 4K ULTRA 1:4 Splitter for HDMI w/HDR EXT-UHD600-14 User Manual Release A1
Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this product near water. 6. Clean only with a dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install or place this product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Warranty Information Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notified within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.
Licensing This product uses software that is subject to open source licenses, including one or more of the General Public License Version 2 and Version 2.1, Lesser General Public License Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this product is subject to the license terms and limitations of liability provided in those licenses. Specific license terms and Copyright Notifications are provided in the source code.
Contacting Gefen Technical Support Technical Support (707) 283-5900 (800) 472-5555 8:00 AM to 5:00 PM Monday - Friday, Pacific Time Email support@gefen.com Web http://www.gefen.com Mailing Address Gefen Core Brands, LLC c/o Customer Service 1800 S McDowell Blvd Petaluma, CA 94954 USA Product Registration Register your product here: http://www.gefen.com/kvm/Registry/Registration.
Operating Notes • The Gefen Syner-G Software Suite is a free downloadable application from Gefen that provides a variety of useful tools, including automatic download and installation of firmware upgrades for this product. Always make sure that this product is running the latest firmware. Important Cable quality is critical when handling 600 MHz HDMI signals. It is highly recommend that Gefen Locking HDMI cables be used in the installation.
Features and Packing List Features • Simultaneously displays an Ultra Hi-Def source on up to four Ultra HD displays • Specifically designed to support multiple layers of splitting/cascading in large video distribution and signage applications, supporting hundreds of displays • Supports resolutions up to 4K DCI-Cinema (4096 x 2160 at 60 Hz, 4:4:4 color space), 4K Ultra HD (3860 x 2160 at 60Hz, 4:4:4 color space), 1080p Full HD, and 1920x1200 WUXGA • Supports HDR (High Dynamic Range) 10-bit Deep Co
Features and Packing List Packing List The Ultra HD 600 MHz 1:4 Splitter for HDMI w/ HDR ships with the items listed below. The packing contents of the Sender and Receiver unit are listed below. If any of these items are not present in the box when you first open it, immediately contact your dealer or Gefen.
Table of Contents 1 Getting Started Introduction............................................................................................................ 2 Front Panel..................................................................................................... 2 Rear Panel..................................................................................................... 3 Installation..............................................................................................................
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600 MHz 4K ULTRA 1:4 Splitter for HDMI w/HDR 1 Getting Started
Introduction Page Title Getting Started Front Panel 1 4 5 Ultra HD 600 MHz 1:4 Splitter w/HDR ® Input 4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2 Outputs 1 3 2 EDID 4 Internal 2-Ch 2 Ext Cust USB MultiCh Power 3 EXT-UHD600-14 ID Input Name 1 Input This LED glows solid green when the unit is connected to an AC outlet and an HDMI source is connected to the input port.
Introduction Page Title Ultra HD 600 MHz 1:4 Splitter w/HDR Getting Started ® Input 4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2 Outputs 1 2 EDID Internal Rear Panel 3 4 2-Ch 1 Ext Cust USB MultiCh Power 2 EXT-UHD600-14 Input Out 1 LRP Out 2 Out 3 Out 4 5V DC 3 ID Name Description 1 Input Connect a locking HDMI cable from an Ultra HD source to this port. 2 Out 1 - Out 4 Connect locking HDMI cables to connect up to four Ultra HD displays to these ports.
Getting Started Installation Connection Instructions ►► Video 1. Use the included locking HDMI cable to connect an Ultra HD source to the Input port on the rear panel of the splitter. 2. Connect locking HDMI cables (not included), to Out 1 - Out 4 ports on the rear panel of the splitter. The HDMI cables can then be connected in any of the following ways: • Connect the HDMI cables to Ultra HD displays. • Connect the HDMI cables to additional EXT-UHD600 Splitters for cascading purposes.
Getting Started Installation Sample Application Diagram HDMI CABLE Ultra HD Source Ultra HD 600 MHz 1:4 Splitter for HDMI w/HDR Ultra HD Display Ultra HD Display Ultra HD Display Ultra HD Display EXT-UHD600-14 page | 5
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600 MHz 4K ULTRA 1:4 Splitter for HDMI w/HDR 2 Basic Operation
EDID Management Basic Operation The Ultra HD 600 MHz 1:4 Splitter for HDMI w/ HDR features EDID Management. The splitter can use either the downstream EDID (from the display/sink), the built-in internal EDID, or a custom EDID setting. Additional EDID modes are available when controlling the splitter using the Gefen Syner-G Software Suite. See Setting the EDID Mode (page 14) for more information.
Basic Operation Output LED Status The output LED indicators provide status information for each display that is connected to the splitter. Input ® 4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2 Outputs 1 2 3 EDID 4 Output indicators Status Description Green • Power connected to display. Off • No power supplied to the display. • Make sure the power supply is connected to the display. • Make sure that the outlet is “live”. • Out 1 Handshake error or HDCP failure.
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600 MHz 4K ULTRA 1:4 Splitter for HDMI w/HDR 3 Advanced Operation
Advanced Operation Using Syner-G™ Verifying the USB Driver In order to use this product with the Gefen Syner-G™ software, a USB driver must be installed on the computer that is running the Syner-G™ software. This driver is automatically installed when the Syner-G™ Software Suite is installed. 1. Download and install the Gefen Syner-G™ Software Suite. The Syner-G™ software can be downloaded here: http://www.gefen.com/synerg/ 2.
Advanced Operation Using Syner-G™ 4. The Computer Management window will open. 5. In the left window pane, under System Tools, click Device Manager. 6. In the right window pane, locate Ports (COM & LPT). The device driver will be displayed. If the USB cable is connected to the splitter, the device driver will be EXT-USB600-12.
Advanced Operation Using Syner-G™ Setting the EDID Mode 1. Click the Manage a Product button and select the connected product from the drop-down list. 2. Click the Manage EDID tab. 3. Information about the currently selected device will be displayed in the Version Info field. 4. Click the desired mode under the EDID Mode section.
Advanced Operation Using Syner-G™ Downloading an EDID EDID data can be downloaded from the connected Gefen device to a local file. Note that the Downstream EDID or Bank EDID data cannot be downloaded to a file. To download this EDID data, it must first be copied to the Local EDID. See Copying an EDID (page 19) for more information on copying EDID data. 1. Click the Manage a Product button and select the connected product from the drop-down list. 2. Click the Manage EDID tab. 3.
Advanced Operation Using Syner-G™ 5. Click the Save As button. 6. The Select File to Save As dialog will be displayed. Select the desired folder and specify the name of the file in the File name field. 7. Click the Save button.
Advanced Operation Using Syner-G™ Uploading an EDID 1. Click the Manage a Product button and select the connected product from the drop-down list. 2. Click the Manage EDID tab. 3. Click the Upload EDID to drop-down list and select Custom-User. 4. Click the Browse button.
Advanced Operation Using Syner-G™ 5. The Windows Select File dialog will be displayed. 6. Select the desired EDID file. The EDID file must be in .bin format. 7. Click the Open button. 8. Click the Upload button. 9. In the lower-left corner of the interface, the “Uploading...” message will appear as the EDID is uploaded. Once the operation is complete, the “Done.” message will be displayed.
Advanced Operation Using Syner-G™ Copying an EDID 1. Click the Manage a Product button and select the connected product from the drop-down list. 2. Click the Manage EDID tab. 3. Click the Upload EDID to drop-down list and select Custom-User. 4. Click the Copy EDID from drop-down list to select the location from where the EDID will be copied. 5. Click the Copy EDID to drop-down list to select the location to where the EDID will be copied.
Advanced Operation Using Syner-G™ 5. Click the Copy button. 6. In the lower-left corner of the interface, the “Copying...” message will appear as the EDID is uploaded. The copy-result message will vary, depending upon the copy operation. In this example, since we copied the downstream EDID to the local EDID, the “Copy result: Downstream stored to local.” message is displayed.
Advanced Operation Using Syner-G™ Viewing an EDID 1. Click the Manage a Product button and select the connected product from the Select Product drop-down list. 2. Click the Manage EDID tab. 3. Click the Select EDID From Device / Display drop-down list to select the desired EDID. 4. Click the View button.
Advanced Operation Using Syner-G™ 5. After a few seconds, Syner-G will also switch to the EDID Editor screen. See the Gefen Syner-G™ User Manual for more information on using the EDID Editor. 6. Click the desired EDID tab to view specified information on the EDID. Note that some sections within a tab use scroll bars to indicate that more information is available.
Advanced Operation Using Syner-G™ 7. Click the Details button. Details button 8. The EDID Summary window will be displayed. Use the horizontal and vertical scroll bar, as needed, to view the EDID information.
Advanced Operation Using Syner-G™ 9. Click the button, in the upper-right corner of the EDID Summary window to separate the EDID Summary window from the main Syner-G window: “X” button “separate” button 10. Double-click the window title bar of the detached EDID Summary to reattach it to the main window. it to the main Syner-G window. 11.
Advanced Operation Using Syner-G™ Resetting to Factory Defaults 1. Click the Manage a Product button. 2. Select the connected product from the Select Product drop-down list. 3. Click the System tab. 4. Click the Factory Reset button. Factory-default settings are: ►► EDID mode is set to Ext. See Setting the EDID Mode (page 14). ►► Input HDCP is set to VERSION 2.2 AND BELOW. ►► Output HDCP is set to FOLLOW INPUT for all outputs. See HDCP Settings (page 27).
Advanced Operation Using Syner-G™ Viewing Signal Status 1. Click the Manage a Product button. 2. Select the connected product from the Select Product drop-down list. 3. Click the Status tab. 4. Click the Refresh button, if necessary, to update each field.
Advanced Operation Using Syner-G™ HDCP Settings 1. Click the Manage a Product button. 2. Select the connected product from the Select Product drop-down list. 3. Click the HDCP tab. 4. Select the input settings: ►► REJECT - Does not allow HDCP content to be passed through. ►► VERSION 2.2 AND BELOW - Click this button if the sink device supports HDCP 2.2 and below. ►► VERSION 1.4 AND BELOW - Click this button if the sink device only supports HDCP 1.4 and below.
Advanced Operation Using Syner-G™ 5. Select the output settings: ►► FOLLOW INPUT - Click this button to have the output follow the setting used on the input. ►► ALWAYS ENCODE - Encodes the output signal with HDCP, regardless of the input signal. Use this feature for displays that require HDCP-encoded content. Information The output will always be HDCP 2.2, regardless of the HDCP setting on the input.
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600 MHz 4K ULTRA 1:4 Splitter for HDMI w/HDR 4 Appendix page | 31
Appendix Upgrading the Firmware The Syner-G™ Software Suite provides an easy way to perform firmware updates. Before launching Syner-G™, makre sure that a USB cable is connected between the product and the computer that is running the Syner-G™ software. Refer to the Syner-G™ Software Suite User Manual for more information on using other features with this product. Automatic Update Procedure 1. Launch the Syner-G™ Software Suite from the Start Menu or using the shortcut from the Windows Desktop. 2.
Appendix Upgrading the Firmware 3. Select the product from the Select your product drop-down list. If the product is not detected by Syner-G™, then the product will not be listed in bold type, within the Select your product drop-down list. Verify the following: ►► The product is powered and connected to the computer that is running the Syner-G™ Software Suite, using a USB-to-Mini USB cable. ►► Make sure that the USB driver is installed and functioning correctly under Control Panel.
Appendix Upgrading the Firmware 4. Click the Update tab.
Appendix Upgrading the Firmware 5. Click the Start button to begin downloading the firmware. The Syner-G™ Software Suite will automatically download the firmware file for the selected product. This process should take a few seconds. Once the download process has completed, the progress bar will indicate 100%, as shown on the next page.
Upgrading the Firmware Appendix A message will also appear at the bottom of the window, indicating that the firmware file was successfully downloaded. Progress bar 6. Click the Install button to begin installing the software. 7. The installation process will begin and the progress bar will indicate the current status.
Appendix Upgrading the Firmware 8. After the firmware update process has completed, the following message will be displayed. 9. Click the OK button to dismiss the message box. 10. The procedure is now complete.
Appendix Upgrading the Firmware Manual Update Procedure This method can be used if the computer being used does not have an Internet connection. Download the firmware using another computer, then transfer the file to the computer which is connected to the Gefen product and running the Syner-G software. 1. Download the required firmware from the Support section of the Gefen Web site using a computer that has an Internet connection. Do not extract the file(s) from the .zip file. 2.
Appendix Upgrading the Firmware 3. Select the product from the Select your product drop-down list. If the product is not detected by Syner-G™, then the product will not be listed in bold type, within the Select your product drop-down list. Verify the following: ►► The product is powered and connected to the computer that is running the Syner-G™ Software Suite, using a USB-to-Mini USB cable. ►► Make sure that the USB driver is installed and functioning correctly under Control Panel.
Appendix Upgrading the Firmware 4. Click the Browse button, under the Install from File section. 5. The Select File dialog will be displayed. 6. Select the firmware file. The firmware file must be in .zip format. Do not extract the contents from the .zip file. 7. Click the Open button on the Select File dialog.
Appendix Upgrading the Firmware 8. The selected file will be displayed in the Select File to Upload field. 9. Click the Install button. 10. The installation process will begin and the progress bar will indicate the current status. 11. After the installation process has completed, the following message box will be displayed. 12. Click the OK button and follow the directions that were provided on the message box.
Appendix Network Cable Diagram Front of RJ-45 Connector 1 2 3 4 5 6 7 8 Gefen recommends the TIA/EIA-568-B wiring option. Use the table below when field-terminating cable for use with Gefen products.
Appendix Specifications Supported Formats Resolutions (max.) • • • • 4K DCI-Cinema (4096 x 2160 at 60 Hz, 4:4:4 color space) 4K Ultra HD (3860 x 2160 at 60Hz, 4:4:4 color space) 1080p Full HD 1920x1200 WUXGA 3840 x 2160p 60 Hz (4:2:0) • • • LPCM 7.
Appendix Index E W EDID copying 19 downloading 15 uploading 17 viewing 21 Warranty Information iii F Features viii L Licensing iv O Operating Notes vi P Packing list viii S Safety Instructions ii Specifications 37 Syner-G copying an EDID 19 downloading an EDID 15 uploading an EDID 17 using 12 viewing an EDID 21 T Table of Contents x Technical Support v U USB verifying the USB driver 12 page | 44
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*Preferred Stretch it. Switch it. Split it. Gefen’s got it. ® 20600 Nordhoff St., Chatsworth CA 91311 1800 S McDowell Blvd. Petaluma 94954 1-800-545-6900 818-772-9100 fax:CA 818-772-9120 (707) 283-5900 (800) 472-5555 www.gefen.com support@gefen.
