English CALL HEAR ODU (CH-100/101/104) CALL HEAR IDU (CH-105-IDU) CH-215, CH-315, CH-415 Us er Gu ide ALERT AND ASSISTANCE SYSTEM Another quality product from 1
CONTENTS CONTENTS 1 INTRODUCTION Unpacking the Call Unit ODU and Indoor Unit (IDU) 2 3 DESCRIPTION Call-Hear ODU (CH-100/101/104) Call-Hear IDU (CH-105-IDU) Standard Key (CH-102) Telescopic Key (CH-103) USING CALL-HEAR 4 4 5 6 6 7 INSTALLATION Setting up the Call Unit (ODU) Setting up the Indoor Unit (IDU) Pairing the Call Unit (ODU) and the Indoor Unit (IDU) 8 8 9 10 USING CALL-HEAR Testing the Indoor Unit (IDU) Using Call-Hear 11 11 11 SYSTEM CONFIGURATION 13 TROUBLESHOOTING & SAFETY 14 GUAR
INTRODUCTION Congratulations on purchasing your CALL-HEAR system. This consists of an Outdoor Unit(s) (ODU) and an Indoor Unit(s) (IDU). The ODU is a large, clear, weather resistant outdoor transmitter which can be stuck onto an entrance door/glass/window not suitable for iron doors. It is activated and will transmit a signal via a bell push, a key or a combination of the two. The person using this will be someone who requires assistance and needs to alert someone of this.
INTRODUCTION CH315 – CH-101 combined with CH-105-IDU CH415 – CH-104 combined with CH-105-IDU Unpacking the Call Unit (ODU) & Indoor Unit (IDU) On unpacking the Call Unit (ODU) you will find the following contents in the box: 1 Call Unit with adhesive tape 1 A23 Battery 2 Fixing Templates 1 Pack of Screws 1 Rear Label 1 User Guide On unpacking the Indoor Unit (IDU) * you will find the following contents in the box: 1 Indoor Unit 4 AA Batteries 1 Stand Please Note: A Mains adapter can be b
DESCRIPTION Call–Hear ODU (CH–100/101/104) 5
DESCRIPTION Call-Hear IDU 6
DESCRIPTION Standard Key (CH-102) Telescopic Key (CH-103) 7
USING CALL-HEAR Open the two screw covers and undo the two screws (the screw covers must be replaced after the battery has been inserted to ensure that the unit is correctly water resistant.). Slide the battery compartment cover open and insert the A23 battery. Ensure correct polarity is observed. Slide the battery compartment cover back into position.
INSTALLATION Setting up the Call Unit (ODU) Stick the Call Unit onto a door, window, counter, desk etc (not suitable for iron doors) using the supplied strong adhesive tape. Remove the protective paper from the adhesive tape on the back of the Call unit and stick to the required window. Please use the fixing templates provided and line them up precisely – WARNING – THE ADHESIVE USED IS EXTREMELY STRONG. MISTAKES WILL BE DIFFICULT TO RECTIFY.
INSTALLATION Ensure the Call Unit is placed in a location which is easily accessible and useful for a person in need of assistance. For wheelchair users, the ideal height for the Call Unit is 90cm to 100cm from the ground. Setting up the Indoor Unit (IDU) Open the battery compartment and insert the 4 AA batteries supplied. Ensure correct polarity is observed. Close the battery compartment.
INSTALLATION The Indoor Unit (IDU) can either be placed on the supplied stand or wall mounted. To wall mount the Indoor Unit (IDU), drill two holes and insert two screws 96mm apart. Leave about 5 mm of the screw projecting from the wall. Guide the wall mounting apertures at the back of the unit over the screws and slide the Indoor Unit (IDU) downwards. Caution: Ensure there are no electrical lines, water pipes etc. in the wall where the holes are drilled.
INSTALLATION 2. Press and hold the pairing/testing key of the Indoor Unit (IDU) and place the standard/telescopic key (CH-102/CH-103) on the key sign of the Call-Unit (CH101) at the same time. When pairing is complete, the camera flash led will flash twice and a long beep will be heard. 3. If you want to pair another Call unit with another Call unit, the currect Call unit will be replaced by the new paired unit.
USING CALL-HEAR Or, for the bell push version Call Unit (CH-100/CH-104) simply push the bell push. This will trigger the Call Unit (ODU) to send a signal to the Indoor Unit (IDU). While the Call Unit (ODU) is transmitting a signal, the LED will light up (amber). When the Indoor Unit (IDU) receives the signal from the Call Unit (ODU), an alarm will be heard and the light at the top of the unit will flash brightly. This alerts you to the fact that someone needs assistance.
SYSTEM CONFIGURATION The Call-Hear system is extremely flexible and can be used in up to four locations i.e. one transmitter can link with up to 4 of the same/or combinations of receivers. – see the example below. Only models CH-120 or AC 50 will identify which transmitter is calling.
TROUBLESHOOTING & SAFETY The Indoor Unit (IDU) will not flash or make a sound Ensure the batteries are not flat Ensure the batteries are inserted correctly Ensure the Call Unit (ODU) and Indoor Unit (IDU) have been paired correctly Ensure the Indoor Unit (IDU) is not out of range Ensure the Indoor Unit (IDU) is switched on The Indoor Unit (IDU) will flash but does not make a sound Increase the volume using the volume control switch General Safety Use the correct size batteries Do not open the
GUARANTEE (EU) From the moment your CALL-HEAR product is purchased, STEPHEAR™ guarantee it for the period of one year. During this time, all repairs or replacements (at our discretion) are free of charge. Should you experience a problem then contact our help line or visit our website at www.step-hear.com. The guarantee does not cover accidents, negligence or breakages to any parts. The product must not be tampered with or taken apart by anyone who is not an authorized STEP-HEAR™ representative.
GUARANTEE (USA) STEP-HEAR Ltd warrants the STEP-HEAR product against any defect in materials or workmanship for the period of one year from the date of purchase. Should you experience a problem, contact our customer service department. Be sure to save your sales receipt as proof of purchase date should you need warranty service.
GUARANTEE (USA) Warning: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
RECYCLING DIRECTIVES The WEEE (Waste Electrical and Electronic Equipment) has been put in place for the products at the end of their useful life are recycled in the best way. When this product is finished with, please do not put it in your domestic waste bin. Please use one of the following disposal options: - Remove the batteries and deposit them in an appropriate WEEE skip. Deposit the product in an appropriate WEEE skip. - Or, hand the old product to the retailer.
