Model 28041 5.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Equipment Approval Information..................2 Interference Information. ............................3 Hearing Aid Compatibility (HAC)..................3 Licensing......................................................3 FCC RF Radiation Exposure Statement.........3 Table of Contents........................................4 Introduction................................................6 Before You Begin.........................................6 Parts Checklist...............................
Intercom Operation....................................34 Handset to Handset Intercom Call. .......... 34 Receiving an Intercom Call.......................... 35 Advanced Intercom Features. ......................35 Receiving an Incoming Call .................... 35 Using with External Telephone Calls. . 35 Two-Way Calling..................................... 35 Three-way Conferencing.........................36 Call Transfer. ................................................ 36 Transferring Calls to Handsets..
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for model 28041xx1) Make sure your package includes the items shown here.
For Model 28041xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. For Model 28041xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above. For Model 28041xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Handset Layout VISUAL RING INDICATOR LIGHT EARPIECE display TALK/CALL BACK (button) MENU (button) SELECT/MUTE (button) CALLER ID-VOLUME (button) SPEAKER (button) CALLER ID-VOLUME (button) PHONEBOOK (button) REDIAL (button) rev (review button) skip (button) * EXIT (button) play (button) # PAUSE/ RINGER (button) erase (button) INTERCOM (button) FLASH/DELETE (button) MICROPHONE
Base Layout MIN DAY/CHECK HOUR (button) (minute button) (button) SPEAKER VOL (volume buttons) REVIEW (button) Message indicator SKIP (button) ANNOUNCE 1 (button) ANNOUNCE 2 (button) PLAY/STOP 1 (button/indicator) PLAY/STOP 2 (button/indicator) PLAY/STOP 3 (button/indicator) DELETE (button) PAGE CHARGE/IN USE MEMO Microphone (button) (button) (indicator) ANS ON/OFF (answerer button) 10 DO NOT DISTURB (button) LANGUAGE (button)
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model 5-2660 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. 2. Locate the battery compartment on the back of the handset. 3.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack. 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base. 4. Place the handset in the base cradle.
Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. • Press the ANS ON/OFF button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages. NOTE: The answering system displays “- -” when it is off. Setting the Voice Prompt Language The default voice prompt language is English.
NOTE: You must set the day manually. You may choose to set the time manually as well, although the time is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your first CID record. Speaker Volume Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
2) Sample Multi-Mailbox Outgoing Announcement Hi, this is (use your name here), We can’t answer the phone right now, so please press 1 to direct your message to (name 1), press 2 to direct your message to (name 2), press 3 to direct your message to (name 3). Leave your name, number and a brief message after the tone, and we’ll get back to you soon. Thanks. Reviewing and Choosing the Announcement Press and release the ANNOUNCE 1 button to review and select this one as your outgoing announcement.
CALL RECORDS SOUND SETTING Review Caller ID data; select and dial from the Caller ID data or from the Redial list which contains the last 3 phone numbers dialed. Record ringer tone from microphone, headset or any audio player; select main ringer tone or set key tone. PHONE SETTING Set display language, set area code, register the handset to the base unit, name the handset or reset to default setting.
Area Code If you enter your local 3-digit area code in the area code menu, your local area code does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number. Calls received from outside your local area code will display the full 10-digits. From the PHONE SETTING menu; 1. Use the 6 or 5 button to scroll to SET AREA CODE. — — — SET AREA CODE 2. Press the SELECT button to enter the menu. 3. Use the number keys to enter your 3 digit area code.
Handset Name This menu allows you to enter a name for the handset, which displays on the idle screen. From the PHONE SETTING menu; 1. Use the 6 or 5 button to scroll to HANDSET NAME. DANIEL HANDSET NAME 2. Press the SELECT button to enter the menu. 3. Use the number keys to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
4. Select NO, if you do not want to deregister. NO YES CONFIRM? DEREGISTRATION 5. If you select YES, press the SELECT button to confirm. MOVE NEAR TO BASE displays for 2 seconds, then NO YES CONFIRM? shows on the display. 6. Use the 6 or 5 button to scroll to NO or YES. The default is YES. 7. If you select YES, press the SELECT button to confirm. DE-REGISTER . . . shows on the display followed by a confirmation tone.
Default Setting This option allows you to return the handset to factory preset settings. From the PHONE SETTING menu; 1. Use the 6 or 5 button to scroll to DEFAULT SETTING. NO YES 2. Press the SELECT button to enter the menu. DEFAULT SETTING 3. Use the 6 or 5 button to scroll to NO or YES. The default is NO. 4. If you select YES, all the settings in the programmable menu are returned to factory default setting. You will hear a confirmation tone.
Color Scheme This feature allows you change the background color and the color of the highlighter. From the DISPLAY SETTING menu; 1. Use the 6 or 5 button to scroll to COLOR SCHEME. BLUE GREEN RED YELLOW 2. Press the SELECT button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired color scheme. The default is GREEN. COLOR SCHEME 4. Press the SELECT button to save your selection. You will hear a confirmation tone.
Ringer Volume From the SOUND SETTING menu; HIGH 1. Use the 6 or 5 button to scroll to RINGER VOLUME. LOW OFF 2. Press the SELECT button to enter the menu. RINGER VOLUME 3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is LOW. 4. Press the SELECT button to save your selection. You will hear a confirmation tone. NOTE: If you turn the ringer OFF, the ringer off icon shows on the display.
Answering System Operation This section discusses the buttons and features on the answering system. Message Counter The message counter gives you a numeric display of how many messages you have and some other information of the answering system. See below for the details. a) A number displayed without flashing -- No new messages. The number is the total number of old messages. b) A flashing number displayed -- There are new messages. The number is the total number of old and new messages.
Mailbox Indicator There are indicator lights under each mailbox buttons (14g/ 24g/ 34g ), which inform you of whether the messages for each individual mailbox are new or old. Mailbox button/indicator is on -- there are stored messages. Mailbox button/indicator is off -- no messages in that mailbox. Mailbox button/indicator is flashing – there are new messages. Leaving a Message 1.
Messages Playback The message counter and the base mailbox button/indicators (14g or 24g or 34g ) let you know when you have message(s) or new message(s). To play the messages, press the corresponding mailbox button (14g or 24g or 34g ). While a message is playing, you may do the following: • Press the corresponding mailbox button (14g or 24g or 34g ) to stop the message playback. • Press and release the REV 3 button to restart the current message.
2. Press the 6 or 5 button to select ANSWERER and press SELECT button to enter the menu. 3. Press the 6 or 5 button again to select REMOTE ACCESS and press SELECT button to confirm. 4. Press the key 2 (play/stop) followed by the mailbox number on the handset (e.g. Press key 2 and then key 3 to play messages in mailbox 3.) 5. Press the key 0 (erase) on the handset to erase a message during playback. NOTE: Erased messages cannot be restored.
3. Press the SELECT button again, ANSWERER REMOTE ACCESS shows on the display. 4. Press 2 (play/stop) followed by the mailbox number to play the message in that mailbox. For example, press 2 and 3 to play the message in mailbox 3. 5. When you finish listening to your messages, press the *EXIT button. Remote Access Security Code You can access the answering system from a tone dialing telephone in another remote location.
New Message Alert This feature sets your answering system to sound an alert tone from the base every 10 seconds when there are new messages. 1. Press the MENU button and use 6 or 5 button to scroll to ANSWERER. 2. Press the SELECT button and use 6 or 5 to select NEW MSG ALERT. 3. Press the SELECT button again to show the options, ON or OFF, on the display. The default setting is OFF. 4. Use the 6 or 5 button to scroll to your selection. 5. Press the SELECT button to save your selection.
Select mailbox 1 or 2 or 3 Stop message playback 2 Erase message 0 (during message playback) Skip message 3 Turn off/on answerer 4 Review voice menu options 7 Memory Full When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up. You should erase some messages so the answering system can record new messages.
Making a Call 1. Pick up the handset, and press the TALK/CALL BACK or SPEAKER button. Wait for a dial tone, then dial the desired number. -ORDial the number and then press the TALK/CALL BACK or SPEAKER button. 2. When finished, press the TALK/CALL BACK or SPEAKER button or place the handset in the base cradle to hang up. Answering a Call Check the display to see who is calling. NOTE: You can only use one handset at a time. UNAVAILABLE will be displayed if other handset is in use. 1.
• To connect to the waiting call, press the FLASH/DELETE button on the handset, and your original call is put on hold. • To switch between the two calls, press the FLASH/DELETE button. TIP: Don’t use the TALK/CALL BACK or SPEAKER button on the handset to activate custom calling service such as call waiting, or you’ll hang up the phone. Last Number Redial You may redial a number up to 32 digits long. To quickly redial the last number you dialed: 1. Press the TALK/CALL BACK or SPEAKER button. 2.
3. All registered handsets beep for two minutes and PAGING FROM BASE shows on each handset’s display. 4. To cancel the page, press the PAGE button on the base, or press the TALK/CALL BACK button or the *EXIT button on each handset. Handset to Handset Paging IMPORTANT NOTE: The following procedures can ONLY be done with Model 28011 and 28041 handsets. 1. Make sure the originating phone is OFF (not in talk mode). 2. Press the MENU button and use the 6 or 5 button to scroll to INTERCOM. 3.
HIGH LOW OFF RINGER VOLUME 1. Make sure the phone is OFF (not in talk mode). 2. Press the #PAUSE/RINGER button to enter the RINGER VOLUME menu. 3. Use the 6 or 5 button to scroll to the desired ringer volume. The default is LOW. 4. Press the SELECT or #PAUSE/RINGER button again to save your selection. You will hear a confirmation tone.
If handset 1 is the room monitoring initiator, the following displays will be shown during the room monitor: ROOM MONITOR HANDSET 1 HANDSET 2 ROOM MONITOR FROM HANDSET 2 HANDSET 1 Originating Handset Receiving Handset NOTE: 1) If handsets have been named, then the name will be displayed on the LCD instead of handset numbers. 2) During the room monitoring, it will emit a beep tone if there are incoming calls.
5. Press the SELECT button. 6. The receiving handset is paged and emits a tone. 7. To cancel the page, press the *EXIT, INT or TALK/CALL BACK button on the originating handset. 8. Wait for the person at the receiving handset to press the INT button. NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled and the originating handset displays NO ANSWER. 9. When finished, press the *EXIT button or INT button on either handset to deactivate the intercom.
4. The receiving handset is paged and emits a tone. 5. Press the INT button on the receiving handset to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation. 6. When finished, press the *EXIT or INT button on either handset to end the intercom call. 7. The originating handset returns to the talk mode, and you can resume your original telephone conversation.
2. List of registered handsets shows on the display. Use the 6 or 5 button to scroll to the desired handset you want to intercom with. 3. Press the SELECT button to page. LINE ON HOLD shows on the display. 4. On the originating handset, press the TALK/CALL BACK or SPEAKER button to transfer the call NOTE: If the receiving handset does not answer within 30 seconds the orginating handset rings back and displays CALLBACK.
CID Error Codes Various Caller ID error messages may appear on the display. Refer to the Display Messages section of this User ’s Guide for more information. Receiving CID Records When you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
If the number does not dial as shown, follow below steps to format it: STORE FORMAT DELETE DELETE ALL CALL OPTIONS 1. Make sure the phone is OFF (not in talk mode). 2. Use the 6 or 5 button to scroll to the desired CID record. 3. Press the MENU button to show the CALL OPTIONS menu. 4. Use the 6 or 5 button to scroll to FORMAT. 5. Press the SELECT button to show all the available formats. 6. Use the 6 or 5 button to scroll to the desired format. 7. Press the TALK/CALL BACK or SPEAKER button.
6. Press the SELECT button to store the name and the display shows ENTER NUMBER. You may now change the number, if desired. 7. Press the SELECT button to store numer and the display shows SET RINGER TONE. 8. Follow steps 10-13 in "Adding Phone Book Entries" to save the record. NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the phone book. Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). 2.
Phone Book IMPORTANT NOTE: The following procedures can ONLY be done with Model 28011 and 28041 handsets. The cordless handset(s) have their own separate memory storage areas which are not accessible to each other. You may store up to fifty 15-character names (including spaces) and 20-digit telephone numbers in the handset memory. Adding Phone Book Entries You may assign a specific melody and a downloaded picture for the phone book entry.
12345 ENTER NUMBER REC RING TONE RING MELODY 1 RING MELODY 2 RING MELODY 3 RING MELODY 4 7. Press the SELECT button to save the name. The display shows ENTER NUMBER. 8. Use the number keys to enter the telephone number (up to 20 digits, including pauses). 9. Press the SELECT button to save the number. The display shows SET RINGER TONE. 10. Use the 6 or 5 button to scroll to your desired ringer tone. You will hear a sample of the ringer tone you select. SET RINGER TONE 11.
5. Press SELECT button again to confirm and the display shows ENTER NAME. 6. Repeat Steps 6 through 13 in the section Adding Phone Book Entries, except instead of entering the number as indicated in Step 8, the dialed number shows on the display. NOTE: If the phone book has 50 entries, FULL shows on the display and you must delete a record before adding a new one. NOTE: If the dialed number is longer than 20 digits, it cannot be stored.
Editing a Phone Book Record 1. When reviewing the phone book records list, use the the 6 or 5 button or the number keys to scroll to the desired record. 2. Press the SELECT button to view the details of the record. 3. Press the SELECT button again to show the option menu. The display shows EDIT and DELETE. 4. Use the the 6 or 5 button to scroll to EDIT. 5. Press the SELECT button again and the display shows ENTER NAME with the name of the record. 6.
3. Use the 6 or 5 button or the number keys to scroll to the desired record. 4. Press the SELECT button to dial the number. - OR - Dial a phone book record while reviewing it: 1. Make sure the phone is OFF (not in talk mode). 2. Press the PHONEBOOK button to access the phone book. 3. Use the 6 or 5 button or the number keys to scroll to the desired record. 4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Image Editing Once you have installed the software, follow these steps to view and convert your selected images. 1. Click on the OPEN icon. 2. Browse to the folder which contains your desired image, and open the file. 3. You will see your image displayed in the middle of the screen and a Selection Windows on it. The selected area enclosed by the Selection Windows is inside the telephone display on the right. 4.
NOTE: Do not leave the USB cable connected to the handset for an extended period of time as it will drain the battery cells. NOTE: The preset images in the WALLPAPER sub-menu of the DISPLAY SETTING menu cannot be deleted. However, any downloaded images can be deleted and replaced by new ones.
NOTE: If the memory is full, the handset will prompt FULL when the SELECT button is pressed in Step 6. Record with Included Audio Cable or an Optional Headset Audio Cable: Before recording the ringer tone, make sure that the provided audio cable is correctly installed into your computer or CD player or TAPE player by inserting the 3.5mm plug (the larger end of the connector) into the headphone jack of your PC or audio source, and insert the 2.
To re-record the ringer tone: 1. Use the 6 or 5 button to scroll to RE-RECORD. 2. Press the SELECT button to confirm, and the display will show the count-down display again. 3. Follow the recording steps to record the ringer tone. Record with the Handset Microphone From the REC RING TONE menu; AUDIO_CABLE HEADSET MICROPHONE REC RINGER TONE PRESS SELECT TO START 12 SECONDS MICROPHONE 1. Use the 6 or 5 button to scroll to the MICROPHONE. 2. Press the SELECT button to enter the count-down display. 3.
Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. 2. Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset for hands free operation. 1. Connect the headset to the headset jack on the side of the handset. The handset receiver and microphone are disabled when the headset is connected. 2.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center. Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.
ENTER NUMBER Prompt telling you to enter a telephone number in one of the 50 memory locations. HANDSET NAME Prompt telling you to enter the user name for the registered handset. HANDSET NEEDS REGISTRATION Indicates you must register a non-registered handset prior to use. INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. LINE IN USE Displays on handset while the line is in use.
Answering System Display Messages The following messages show the status of the answering system or help you set up and use the system. 0-59 CL (blinking) -An (blinking) F (blinking) Six bars (blinking) A1 or A2 (blinking) LA (Line Access) Indicates the total number of messages. The voice time/day stamp needs to be set. Answering system is turned off. The system is answering a call. Answering system memory is full. The system is recording a memo. The system is recording an announcement.
• Ensure the battery is properly charged (16 hours). • Ensure the battery pack is installed correctly. • The handset should beep when you press the TALK/CALL BACK button and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged. • Place handset in charge cradle for at least 20 seconds to reset the unit.
Unit locks up and there is no communication between the base and cordless handset • Unplug the AC power adaptor from the wall outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and wall outlet. Reconnect the battery and charge for 16 hours. Handset displays "SEARCHING" or "OUT OF RANGE" and cannot link up with the base when the TALK/CALL BACK button is pressed. • Handset may be out of range of the base. Move closer to the base.
Battery Solutions If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • CHARGE/IN USE indicator on the base fails to illuminate. • Limited range Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc.
Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Index A Connecting the Belt Clip Accessory Information 57 Adding Phone Book Entries 41 Advanced Intercom Features 35 Answering a Call 30 Answering System Display Messages 53 Answering System Operation 23 Answering System Remote Access 26 Answering System Setup 13 Area Code 17 Assigning the Downloaded Image to Phone Book Record 46 Assigning the Recorded Sound Clip to Phone Book Record 49 Audible Quick Setup Guide 15 Auto Standby 30 B Base Layout Base Station Battery Safety Precautions Battery Solutions B
Installing the Phone Intercom Operation Interference Information Introduction 11 34 3 6 K Key Tone 22 L Language 16 Last Number Redial 31 Leaving a Memo 26 Leaving a Message 24 Licensing 3 Limited Warranty 60 M Mailbox Indicator 24 Making a Call 30 Memory Full 24 Memory Full 29 Message Counter 23 Messages Playback 25 Mute 32 N New Message Alert 28 O One-Time Software Installation 45 P Page 31 Paging from the Base/Group Page Parts Checklist Phone Book Phone Setting Picture Download Programming
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc.
Model 28041 00008005 (Rev. 0 Dom E/S) 06-15 Printed in China Thomson Inc. 10330 North Meridian St. Indianapolis, IN 46290-1024 © 2006 Thomson Inc.
