Tips for putting on the overpatch or extra adhesive tape: • Put overpatch or tape over white patch on all sides for even support • Don’t put overpatch or tape over or under the transmitter or its plastic holder STEP 1 of 1 Attach Transmitter: Optional Step Put overpatch or medical tape over the patch. Overpatch Medical tape Finished! Dexcom G6 System User Guide Chapter 6: Start Your Sensor LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
6.6 Pair and Start Your Sensor After inserting your sensor and attaching your transmitter, the transmitter will automatically pair with your display device. You’re ready to start your sensor session after getting confirmation the transmitter paired successfully. During the warmup period, neither device provides alarm/alerts or G6 readings. Your G6 readings begin after the 2-hour sensor warmup has passed.
App: Pair and Start Sensor STEP 1 of 5 App: Pair and Start Sensor Wait up to 30 minutes while app and transmitter pair. Wait for pairing confirmation. Dexcom G6 System User Guide Chapter 6: Start Your Sensor LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 2 of 5 App: Pair and Start Sensor Tap Start Sensor to start your 2-hour sensor warmup. You won’t get alarm/alerts or G6 readings during sensor warmup. Use your meter when making a treatment decision during warmup. STEP 3 of 5 App: Pair and Start Sensor Wait. Screen provides countdown to sensor warmup. The ring darkens as the countdown moves forward. Keep smart device within 20 feet of transmitter.
STEP 5 of 5 App: Pair and Start Sensor Sensor warmup is complete! Finished! Receiver: Pair and Start Sensor STEP 1 of 6 Receiver: Pair and Start Sensor If needed, press power button briefly to wake up receiver. Dexcom G6 System User Guide Chapter 6: Start Your Sensor LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 2 of 6 Receiver: Pair and Start Sensor After attaching your transmitter, pairing is automatic, just wait for confirmation. STEP 3 of 6 Receiver: Pair and Start Sensor Your transmitter and receiver can communicate now! You may need to unlock your screen. If so, tap 1, then 2. STEP 4 of 6 Receiver: Pair and Start Sensor Tap Start Sensor. This starts the 2-hour sensor warmup. Dexcom G6 System User Guide Chapter 6: Start Your Sensor LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 5 of 6 Receiver: Pair and Start Sensor Wait. Keep your receiver within 20 feet. Ring darkens to track progress. You won’t get alarm/alerts or G6 readings during sensor warmup. Use your meter when making a treatment decision during warmup. After sensor starts, Start Sensor option disappears from Menu, and Stop Sensor appears. STEP 6 of 6 Receiver: Pair and Start Sensor Sensor warmup is complete.
6.7 Pairing Tips Your transmitter and display device pair after you insert your sensor and attach your transmitter. (On the receiver, the Bluetooth symbol will blink while it is trying to pair with the transmitter.) It usually takes less than 10 minutes for your transmitter and display device to pair, but it can take up to 30 minutes.
Verify display device and transmitter are within 20 feet of each other without obstruction. Wait up to 30 minutes. Tap Help for more information. Don’t calibrate. Use meter for BG value. More than 30 minutes? Contact Technical Support (available 24/7) at: • Web: dexcom.com/tech-support • Toll free: 1.888.738.3646 • Toll: 1.858.200.0200 You won’t get alarm/alerts or G6 readings until error is fixed. 6.
Chapter 7 | Calibrate 7.1 Introduction This chapter discusses calibration. What it is, when to do it, and how. If you entered your sensor code during setup, calibrate only if you want to. The system doesn’t need it. After this chapter, you’ll be able to: • Describe calibration • Recognize how to get accurate meter values • Understand precautions for when not to calibrate • Enter calibrations into the Dexcom G6® Continuous Glucose Monitoring System (G6) 7.
For everything except calibration (such as alarm/alerts), you must enter information into both the receiver and smart device. Calibrating is different. Don’t enter your BG values into both devices; only enter your meter value into either the app or the receiver. When you enter your meter value into one display device, it takes about 5 minutes to show on your other display device. How Often Do I Calibrate? If you entered the sensor code during set-up, there’s no need to calibrate.
7.3 Prepare to Calibrate When using a glucose meter to calibrate, if you don’t prepare properly, your sensor may become inaccurate. Calibration Tips Hands: • Clean: Thoroughly wash and dry your hands before fingersticks. Use soap and water, not gel cleaners. Poorly washed hands are the cause of many meter errors. • Finger: Use fingerstick meter values only. Other sites are less accurate. Meter: • Test strips: Verify they’re current and, if required, coded correctly with meter.
WARNING • Don’t Wait – Calibrate! If you have not used the calibration code, you must manually calibrate your G6 using values obtained from a blood glucose meter and fingersticks daily. You must calibrate immediately when the G6 notifies you. If you haven’t calibrated when notified, your G6 may not be accurate, so use your glucose meter to make treatment decisions until you calibrate your G6. • Use Fingersticks Use fingertips to calibrate from your BG meter.
Enter a Calibration Below are steps to enter your calibrations. First is calibrating in the app, then the receiver. If you didn’t enter a sensor code, either tap the calibration icon or go to Settings > Calibrations. If you entered a sensor code, there is no Calibration icon. If you choose to calibrate, go to Settings > Calibration to calibrate. App: Calibration STEP 1 of 8 App: Calibration Thoroughly wash and dry your hands with soap and water, not gel cleaners.
STEP 3 of 8 App: Calibration Tap Calibrate. The red circle shows when the G6 needs you to calibrate. What it means: • Sensor warmup is complete • Ready for first calibration • Tap icon to enter your blood glucose value or go to Menu > Calibrate. STEP 4 of 8 App: Calibration Enter meter value using number pad. This example uses 128 mg/dL. Tap Save. Dexcom G6 System User Guide Chapter 7: Calibrate LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 5 of 8 App: Calibration Verify number is correct. If correct, tap Confirm. If you don’t tap Confirm, BG level isn’t saved. If incorrect, tap Cancel and enter correct number. STEP 6 of 8 App: Calibration Tap Calibrate to enter your second BG value. 1 Follow steps 1-5 and enter second value. Calibrate What it means: • Sensor accepted first calibration • Ready for second meter value STEP 7 of 8 App: Calibration 1 Calibration accepted: Calibrate icon has no red circle.
STEP 8 of 8 App: Calibration You get your first G6 readings after you enter your initial calibrations. Look for the number in the circle above the graph and dots on your trend graph. Each dot represents a single G6 reading taken every 5 minutes.
If you didn’t enter the sensor code, the red circle on the Calibrate icon reminds you to calibrate once every 24 hours. When notified to calibrate: Tap Calibrate. Repeat steps 1-5 Receiver: Calibration If you didn’t enter a sensor code, either tap the calibration icon or go to Menu > Calibrations. If you entered a sensor code, there is no Calibration icon. If you choose to calibrate, go to Menu > Calibration to calibrate.
STEP 2 of 9 Receiver: Calibration Use meter to measure the BG from your fingertip. STEP 3 of 9 Receiver: Calibration Press power button briefly to wake up receiver screen. You won’t see calibration notifications when screen is black. Tap OK. What it means: • Sensor warmup is done • Ready for first calibration Dexcom G6 System User Guide Chapter 7: Calibrate LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 4 of 9 Receiver: Calibration Tap up/down arrows to enter meter value. This example uses 128 mg/dL. Tap Save. Sensor default value for calibration is dashes (– – –) (or the most recent G6 reading). STEP 5 of 9 Receiver: Calibration Verify BG value is correct. If correct, tap Yes. If you don’t tap Yes, the BG level isn’t saved. If incorrect, tap No and re-enter. STEP 6 of 9 Receiver: Calibration Wait while BG value is accepted.
STEP 7 of 9 Receiver: Calibration Sensor accepted calibration and is ready for second one. Follow steps 1-6 to enter second value. STEP 8 of 9 Receiver: Calibration The calibrate icon doesn’t have a red circle, so your calibration was accepted and no more are needed for now. Dexcom G6 System User Guide Chapter 7: Calibrate LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 9 of 9 Receiver: Calibration Your G6 readings begin about 5 minutes after the device accepts your first two calibrations. Look for the dots on your home screen. Each dot represents a single G6 reading taken every 5 minutes. If you didn’t enter a sensor code during your sensor setup, G6 will prompt you to calibrate in another 24 hours. 1 When prompted, repeat steps 1-5. Finished! Sound/Vibration Prompts You get visual notifications, beeps, and/or vibrations when your system needs calibration.
7.5 Calibrate Without Prompts There are times when you may want to calibrate to align your G6 readings to your meter even if you entered a sensor code. Make sure you use good fingerstick technique to get a good meter result by following the steps in 7.3. You may choose to calibrate when your symptoms don’t match your G6 readings. For example, your G6 reading is 120 mg/dL. At that glucose level, you expect to feel fine, but instead you are shaking and sweating. You feel as though your glucose is much lower.
Oh. I just stood up and went from woozy to lightheaded. I think it’s time to verify with my meter. My meter shows 65. Definitely time to drink some juice and think about calibrating my CGM. My meter shows 65. Well, my CGM reading is much higher. I want to enter a new calibration. Hi – it’s Kelly! This morning I woke up starving! Instead of doing a fingerstick and putting it in my app first thing like I usually do, I ate breakfast.
7.7 What Was Covered and What’s Coming Now You Can: • Describe calibration • Recognize how to get accurate meter values • Enter calibrations into the G6 • Understand precautions for when not to calibrate What’s Next? Part 3: Next Steps will show you how to get the most out of your G6. Dexcom G6 System User Guide Chapter 7: Calibrate LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
3 Next Steps – Getting the Most Out of Your Dexcom CGM • Home Screen • Events • Alarm and Alerts • Treatment Decisions • Sharing Information with Your Support Team • End Sensor and Transmitter Sessions • Troubleshooting LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
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Chapter 8 | Home Screen 8.1 Introduction In this chapter, you’ll learn how to read your home screen, identify Dexcom G6® Continuous Glucose Monitoring System (G6) readings and trends, and understand what they mean.
The home screen below is from the Apple app. The Android app and receiver look similar. The only difference is where the Calibrate Icon, Settings Menu, and Event History/Add Event are. If you entered a sensor code during setup, you won’t have the Calibration icon on the home screen..
8.3 Glucose Information This section shows you how to interpret your G6 reading, trend arrow, and graph. Sensor Glucose Reading Trend Arrow Trend Graph High Alert Level Current Reading Low Alert Level G6 Readings Starting at the top, the number shows where your sensor glucose is now in milligrams per deciliter (mg/dL). The background can be yellow, gray, or red.
When your most recent G6 reading is above 400 mg/dL or below 40 mg/dL, you won’t get a number. Instead, your display device will say LOW or HIGH. The number comes with an arrow, too. It shows the direction your sensor glucose is going. Later in this chapter, we’ll go over trend arrows in detail. Graphs and Events The graph shows where your G6 readings have been for the past 3 hours. It plots your G6 readings every 5 minutes. • The most recent G6 reading is the white dot on the right.
When the transmitter reconnects with the display device after a Signal Loss or similar issue, up to 3 hours of missed G6 readings can fill in on the graph. The app and receiver smooth all but your current G6 reading on your trend graph so that you can clearly see where your glucose is heading. It is expected for there to be some differences between the G6 reading you saw in real time (in the circle above the graph) and the G6 readings you see in the past on your graph (black dots).
8.4 Navigation and Status Bar Now that you’re familiar with the glucose information on your home screen, let’s see how to get around. For example, how do you get to the calibration screen or the screen where you record an insulin dose, or how do you check your alert settings? The Apple app, Android app, and receiver home screens have slightly different ways to navigate to other screens. This section details those differences.
Android App Calibrate Icon Settings Menu Event History Dexcom G6 System User Guide Chapter 8: Home Screen LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Receiver Bluetooth Battery Level Glucose Information Menu Add Event Calibrate Icon Calibrate icon: The blue drop is the calibrate icon. If you didn’t enter a sensor code, a red circle shows on the drop when you need to enter a new calibration. To calibrate, tap on the blue drop and follow the steps. If you did enter a sensor code, there’s no need to calibrate, so, there isn’t a Calibrate icon on the home screen. Events/Add Event: Lets you record insulin, carbs, exercise, or health-related events.
Trend Arrows Trend arrows show the speed and direction of your glucose trends based on your recent G6 readings. Use the arrows to know when to take action before you’re too high or too low.
Trend Arrow: Rapidly Rising or Falling Changing: • More than 3 mg/dL each minute • More than 45 mg/dL in 15 minutes Trend Arrow: None System can’t calculate the speed and direction of your glucose change. See Chapter 11 for information on using trend arrows to make treatment decisions. Dexcom G6 System User Guide Chapter 8: Home Screen LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
8.5 What Was Covered and What’s Coming Now You Can: • Navigate using home screen icons • Locate your G6 reading • Explain your glucose target range • Recognize the importance of gray, yellow, and red colors • Identify Low and High Alert levels on your graph • Change graph views • Explain differences between trend arrows What’s Next? Next you’ll learn how to enter events that affect your glucose levels. Track events so you and your HCP can reflect on patterns in your glucose levels.
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Chapter 9 | Events 9.1 Introduction In this chapter, you’ll learn how to enter events, including insulin doses and carbs. You can track events to see how your actions or circumstances affect your glucose levels. After this chapter, you’ll be able to: • Define an event • Describe each type of event • Add events to the app and receiver 9.
9.3 Enter Insulin Event This section shows how you can enter long-acting insulin doses. Following the app information, entering insulin on your receiver is covered. App: Enter Long-acting Insulin STEP 1 of 4 App: Enter Long-acting Insulin From the Home screen, tap Events. STEP 2 of 4 App: Enter Long-acting Insulin Then, tap Add Event. STEP 3 of 4 App: Enter Long-acting Insulin Tap Long-Acting Insulin.
STEP 4 of 4 App: Enter Long-acting Insulin How much insulin did you give? You can’t enter the type of insulin, only dosage. Enter insulin units for each dose, up to 100 units. Finished! Dexcom G6 System User Guide Chapter 9: Events LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Receiver: Entering Insulin The steps below show how to enter insulin on the receiver. Unlike the app, you can only log insulin, but not which type. STEP 1 of 6 Receiver: Entering Insulin Tap Add event. STEP 2 of 6 Receiver: Entering Insulin Tap Insulin. STEP 3 of 6 Receiver: Entering Insulin Tap arrows to enter Units, up to 100. When you tap the arrow, number starts at last number entered. This example uses 10.35 Units.
STEP 4 of 6 Receiver: Entering Insulin Tap Edit Date/Time. STEP 5 of 6 Receiver: Entering Insulin Tap each box to enter the date and time. Use the arrows to select the correct information. STEP 6 of 6 Receiver: Entering Insulin Tap Save. Finished! Dexcom G6 System User Guide Chapter 9: Events LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
9.4 Other Events Now that you can enter insulin on your app and receiver, let’s go over the other events you can record: carbs, exercise, and health. Enter these on your app or receiver. Adding these events is very similar to adding insulin. You already know how to enter insulin, so you can also enter carbs! Below we go over some tips for entering events. • Carbs: Add up all carb grams for the snack or meal, up to 999 grams. • Exercise: You select each exercise’s intensity level and duration.
9.5 App: Edit or Delete an Event Entered an event incorrectly? Maybe you entered the wrong number of insulin units, or forgot to change the time before you saved it. Use the Events screen to delete and re-enter incorrect events you entered on your app. You cannot edit or delete events entered on your receiver. App: Delete Event STEP 1 of 4 App: Delete Event Tap Events. STEP 2 of 4 App: Delete Event Events shows your recent events, newest on the top. Apple (shown left): Tap Edit.
STEP 3 of 4 App: Delete Event Apple (shown left): Red icon is a circle on the left. Android: Red icon is a trash can on the right. Apple (shown left): Delete appears on the right. Tap Delete. Dexcom G6 System User Guide Chapter 9: Events LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 4 of 4 App: Delete Event Tap Delete Event to confirm. Finished! 9.6 App: View Events Entering events won’t change your glucose information, but they give you the big picture when reviewing information later, whether on your app, with your Followers, or with your HCP via CLARITY. Turn your smart device to landscape to view your events – carbs, exercise, and health. At the bottom of the screen are the insulin doses you recorded.
Events entered into your receiver can only be viewed on a Dexcom report after uploading the information into CLARITY. There are no markers on your receiver screen and they do not transfer to your app. 9.7 What Was Covered and What’s Coming Now You Can: • Define an event • Describe each type of event • Add events to the app and receiver What’s Next? Next, you’ll learn how your alarm/alerts help you monitor your glucose levels.
Chapter 10 | Alarm and Alerts 10.1 Introduction This chapter shows you how alarm/alerts let you know when you need to take action. After this chapter, you’ll be able to: • Define alarm and alert • Recognize different alarm/alerts • Turn alerts on and off • Describe what to do when you get a Signal Loss Alert • Confirm an alert on your app and receiver • Customize your alerts on your app and receiver • Adjust your alert sounds • Use Repeat to avoid insulin stacking 10.
Keep these things in mind if you use the app: • Vibrations: The app vibrations can feel the same as other notifications you get from other apps on your smart device. The only way to know if it’s from your G6 is to look at it. • Volume/mute: The app allows your alarm and most important alerts to notify you even when your volume is set too low to hear or silenced. In these cases you may not hear sound on your first notification.
When making treatment decisions using your G6, it’s best to keep your alerts turned on. Your Urgent Low Soon, Low, High, and Signal Loss Alerts are on when you set up your display device. The Rise and Fall Rate Alerts are off. Later in this chapter, you’ll learn how to customize them. What you hear, feel, and see App first notification: If you have your smart device sound on, it vibrates and makes a noise on the initial alert. If you have turned off the sound, it only vibrates.
If you use headphones, be sure to keep them in your ears. Otherwise, you won’t hear alarm/alerts. WARNING Check Settings When using your smart device, you should confirm that your volume is turned up, your phone is not muted, and you do not have headphones plugged in. If your volume is not turned up, the device is muted, or headphones are plugged in, you will not hear the sound of any notifications, including important alarms.
App Receiver Notification Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Receiver Urgent Low Soon Alert This alert lets you know you’re falling quickly, in fact so quickly that you’ll be at or below 55 mg/dL within 20 minutes, no matter where you are now – even if you’re in your target range. This gives you time to act before you go too low. What you hear, feel, and see • Initial alert: Vibrates 6 times and beeps 6 times. • Until confirmed: Vibrates and beeps 6 times every 5 minutes.
App Receiver Notification Receiver Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Low Alert When your G6 reading is below the level you set, you get your Low Alert. What you hear, feel, and see • Initial alert: Vibrates 3 times. • Until confirmed: Vibrates and beeps 3 times every 5 minutes. App Notification App Receiver Notification Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Receiver When Do You Get Which Alert? You always get your Urgent Low Alarm. If you are an Android user, there is one exception. If your device is on the most restrictive Do Not Disturb setting, you will not get your Urgent Low Alarm. Depending on how quickly you’ll be at 55 mg/dL, you get either your Urgent Low Soon Alert or your Low Alert: • Within 20 minutes? You get the Urgent Low Soon Alert. • Not that fast? You get the Low Alert. If you get one, you won’t get the other for 30 minutes.
App Receiver Notification Receiver Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Other Customizable Alerts Rise Rate and Fall Rate Alerts You can turn on your Rise and Fall Rate Alerts to let you know when your glucose is rising or falling 2 or 3 mg/dL each minute. What you hear, feel, and see Rise Rate Alert • Initial alert: Vibrates 2 times. • Until confirmed: Vibrates and beeps 2 times every 5 minutes. Fall Rate Alert • Initial alert: Vibrates 3 times. • Until confirmed: Vibrates and beeps 3 times every 5 minutes.
Receiver Notification Receiver Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Signal Loss Alert This tells you when you’re not getting G6 readings. Your display device may be too far from your transmitter or there may be something, such as a wall or water, between your transmitter and your display device. To fix this: • Keep your transmitter and display device within 20 feet of each other. Wait 30 minutes. • App: • If that doesn't work, turn Bluetooth off and on. Wait 10 minutes. • If that doesn't work, restart the smart device and reopen the Dexcom app.
App Receiver Notification Receiver There are many more alerts that you can’t customize. See Appendix H. Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
10.3 Check In With Kelly How do these alarm/alerts work in day-to-day life? Let’s check in with Kelly to see how her family uses them to fine-tune treatment decisions. Hi – it’s Kate, Kelly’s mom. Around 6:30 this morning, just before Kelly usually gets up, she got an Urgent Low Soon. She was at 90, which isn’t bad, but she had double-down arrows, which means she could drop to 45 in just 15 minutes. I gave her a granola bar with juice as a before-breakfast, in-bed snack.
10.4 Confirming Alarm/Alerts Alarm/alerts require you to confirm them. How this is done depends on your display device. If using both display devices, you need to confirm the alarm/alert on each device separately. Due to its medical importance, the alarm is more persistent. Even after the alarm is confirmed, if your G6 readings remain at or below 55 mg/dL, the Urgent Low Alarm will sound every 30 minutes until G6 readings are above 55 mg/dL.
Receiver Notification Receiver Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
10.5 Customizing Your Alerts Check In With Jake It seemed like all I ever did I was clear alerts! I was often running high. My High alert was going off all the time. It was making me so crazy, I was thinking about turning all my alerts off! Thank goodness, I spoke with my doctor before doing anything. He asked me if I ever changed my alerts after first setting up my G6. I hadn’t. We took a look at where my alert settings were and made some changes.
Earlier, you learned confirming an alert stops it from repeating unless you go back into your target range and then re-enter the alert range. But what if you stay in your alert range for a long time? If you want to continue to be re-alerted until your glucose levels are back in your target range, turn on the Repeat option in the alert. The default for repeat is off. Use Repeat with the High Alert to remind you to check your G6 reading later.
STEP 3 of 15 App: Customizing Alerts Your high alert level shows. If your high alert was off, it shows Off instead. Tap High to see its settings. STEP 4 of 15 App: Customizing Alerts This screen shows your current High alert settings. Alerts have: • On/off switch • Notify me options • Sound options STEP 5 of 15 App: Customizing Alerts Check High Alert is on: • On – colored • Off – gray STEP 6 of 15 App: Customizing Alerts Tap Notify Me Above to set the High Alert level.
STEP 7 of 15 App: Customizing Alerts Scroll selection wheel to level you want – in this example, 190 mg/dL. STEP 8 of 15 App: Customizing Alerts Save the new High Alert glucose level. • Apple (shown left): Tap Back. • Android: Tap Save. STEP 9 of 15 App: Customizing Alerts Tap Repeat to change how often your High Alert repeats after confirming. Repeats only if you stay above your high glucose level.
STEP 10 of 15 App: Customizing Alerts Scroll selection wheel to the High Alert repeat interval you want – in this example, 2 hours. Repeat range is 15 minutes to 4 hours. STEP 11 of 15 App: Customizing Alerts Save your new repeat time. Apple (shown left): Tap Back. Android: Tap Save. Repeat shows how often you’ll get notified. STEP 12 of 15 App: Customizing Alerts Tap Sound to customize alert sound.
STEP 13 of 15 App: Customizing Alerts Tap option you want – in this example, Door Bell – to change and hear sample of sound setting. STEP 14 of 15 App: Customizing Alerts Save your new alert sound. Apple (shown left): Tap Back. Android: Tap Save. STEP 15 of 15 App: Customizing Alerts Tap the back arrow until you see your home screen. Finished! Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
Receiver: Customizing Alerts Follow these steps to change your receiver alerts. In this example, we’ll be changing the High Alert setting to 190 mg/dL, repeating every 2 hours. Later, we’ll change the sound, too. STEP 1 of 12 Receiver: Customizing Alerts Tap Menu. STEP 2 of 12 Receiver: Customizing Alerts Tap Settings. STEP 3 of 12 Receiver: Customizing Alerts Tap Alerts. STEP 4 of 12 Receiver: Customizing Alerts Tap High.
STEP 5 of 12 Receiver: Customizing Alerts Check High Alert is on. Description This screen shows your current High Alert settings. STEP 6 of 12 Receiver: Customizing Alerts Tap Level to set the High Alert level. STEP 7 of 12 Receiver: Customizing Alerts Tap arrows – in this example, the down arrow, to 190 mg/dL – to change the High Alert. Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 8 of 12 Receiver: Customizing Alerts Tap Save. STEP 9 of 12 Receiver: Customizing Alerts Tap Repeat to change how often your High Alert repeats after initial alert and confirm. STEP 10 of 12 Receiver: Customizing Alerts Tap arrows – in this example, the up arrow to 120 minutes, or 2 hours. Repeat range is 15 minutes to 4 hours. STEP 11 of 12 Receiver: Customizing Alerts Tap Save. Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 12 of 12 Receiver: Customizing Alerts Tap back arrow three times to return to the home screen. Finished! Sounds Unlike the app, you change your receiver sounds through screens in the Sounds menu. Sounds determine the sound and volume of alarm/alerts on your receiver. The receiver lets you chose from several sounds, varying in volume as well as a vibrate mode, which is silent. If you choose Soft (see list below), all alerts are in Soft mode except the Urgent Low Alarm.
Receiver Sound: Attentive Rising melody for High and Rising Alerts. Dropping melody for Low and Falling Alerts. Receiver Sound: Hypo Repeat Repeats Urgent Low Alarm and Urgent Low Soon Alert every 5 seconds until confirmed or G6 reading improves. Medium volume beeps. Receiver: Test Sound Sample sound setting before selecting. This does not select your sound; it just lets you hear it. To select sound, see below. Customizing Sounds You can change your sound throughout the day depending on what lies ahead.
STEP 3 of 6 Receiver: Customizing Alerts Tap Sounds. STEP 4 of 6 Receiver: Customizing Alerts Selected sound has checkmark. Default is Normal. Tap your choice. STEP 5 of 6 Receiver: Customizing Alerts Tap Test Sound to hear selected Sound. Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 6 of 6 Receiver: Customizing Alerts Tap the alarm/alert to hear the selected sound for each one. Finished! 10.6 Why Customize Alerts? What can customizing alerts do for you? Use your alerts to help you achieve your goals. Are you worried you go high too often? Or, you don’t always feel your lows, so you want the G6 to let you know. Perhaps you want to set different alert levels during the night. Maybe you want to bring your average blood glucose down.
10.7 Check In With Jake and Kelly What does customizing alerts do for day-to-day life? Let’s check in with Jake and Kelly to see how they use it to manage their diabetes. Hi – it’s Jake. I figured out how to use repeat with my high alert to avoid insulin stacking. I also worked with my endo and my high alert setting to bring down my average blood glucose! I took insulin to cover dinner but then ended up having a couple bites of dessert, too. My high alert went off; I have it set to 275.
That went pretty well, so the next month, as planned, I lowered my High Alert to 235. That was tougher at first, but between the walks and insulin, I got it to work. And hey! Look at those results! Getting the information that I was a little high in time to do something about it made a huge difference over 2 months. I’m sticking with this! I bet I can get my average to 220 for my next visit! Hi! It’s Kate, Kelly’s mom. Her dad and I are concerned because she doesn’t seem to feel her lows.
10.8 App: Control When Alarm/Alerts Sound When you are at school or work, you may want your phone sounds to be more discreet. You may want to hear only critical G6 alarm/alerts and no other sounds from your phone, like calls or texts. Other times, like at night, you may want to hear all G6 alarm/ alerts but again, no other sounds from your phone. And still other times, you may want to hear all your phone sounds and your G6 alarm/alerts.
• However, if mute/Do Not Disturb is on, you hear only these three alarm/alerts: Urgent Low Glucose Alarm, Transmitter Alert, and Sensor Failed Alert. You do not hear any other noises from your phone. This may be the right setting combination for you during the school or work day. These icons on your home screen show this state: Default Alerts Scheduled Alerts Android only: No alarm/alert sounds when your phone is in the most restrictive Do Not Disturb settings. 10.
App: Set Up Alert Schedule STEP 1 of 14 App: Set Up Alert Schedule Tap Settings. STEP 2 of 14 App: Set Up Alert Schedule Tap Alerts. STEP 3 of 14 App: Set Up Alert Schedule Tap Alert Schedule switch to turn it on. STEP 4 of 14 App: Set Up Alert Schedule Tap Schedule Name. For this example, type Nights. Dexcom G6 System User Guide Chapter 10: Alarm and Alerts LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.
STEP 5 of 14 App: Set Up Alert Schedule Nights schedule starts at 10 pm. Scroll to 10 pm. Tap Next. Android: Selecting a time looks different. STEP 6 of 14 App: Set Up Alert Schedule Scroll to 7 am, when you get up. Tap Next. Android: Selecting a time looks different. STEP 7 of 14 App: Set Up Alert Schedule Select Every Sunday through Every Saturday so the schedule covers all days. Tap Next.
STEP 8 of 14 App: Set Up Alert Schedule Select 70 as your low glucose alert level for this schedule. At night, when this schedule is in effect, you will get your Low Alert when your G6 reading reaches 70 mg/dL. Tap Next. STEP 9 of 14 App: Set Up Alert Schedule Select 200 as your high glucose alert level for this schedule. At night, when this schedule is in effect, you will get your High Alert when your G6 reading reaches 200 mg/dL. Tap Next.
STEP 11 of 14 App: Set Up Alert Schedule Review the settings for your Alert Schedule. STEP 12 of 14 App: Set Up Alert Schedule When Alert Schedule is on, there are two groups of settings in the Alerts menu: Default and Scheduled. Default shows your regular, not scheduled settings. Scheduled shows any alerts you changed from your default settings. The default settings are copied into your schedule. Verify that your scheduled High Alert will make a sound. Tap High.