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LIMITED WARRANTY
Limited Warranty for Consumer Products
G-Technology, a Western Digital Corporation brand (“G-Technology”)
What does this limited warranty cover?
This Limited Warranty applies to new G-Technology storage products purchased from an
authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-
Technology warrants that a covered product is free from defects in materials and workmanship,
with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of
purchase, depending on when and where it was originally purchased. To determine the warranty
specifically for your G-Technology product, visit www.g-technology.com. A valid proof of
purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the
limited warranty period will be measured from the date of sale by G-Technology to the
authorized distributor.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from commercial use, misuse, accident,
modification or alteration to hardware or software, tampering, unsuitable physical or operating
environment beyond product specifications, improper maintenance, or failure caused by a
product for which G-Technology is not responsible. There is no warranty of uninterrupted or
error-free operation. There is no warranty for loss of datayou must regularly back up the data
stored on your product to a separate storage product. There is no warranty for product with
removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY
OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED
WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not
responsible for returning to you product that is not under warranty.
What must you do?
If you are having trouble with a product, before seeking limited warranty service, first follow the
troubleshooting procedures that G-Technology or your reseller provides. To obtain limited
warranty service, you must first obtain a Return Materials Authorization and ship-to address by
contacting the appropriate G-Technology Call Center listed at http://www.g-
technology.com/support. You must return the covered hard disk drive using approved packaging
to our logistics center. Packaging guidelines can be found at http://www.g-
technology.com/support. You must pay any associated transportation charges, duties and

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