Operating manual FUJITSU Tablet STYLISTIC Q665 System
Congratulations on your purchase of an innovative product from Fujitsu. The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk (see the Service Desk list or visit: "http://support.ts.fujitsu.
Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions GmbH 2015. All rights reserved. Publication Date 07/2015 Order No.
FUJITSU Tablet STYLISTIC Q665 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the Tablet PC 20 Accessories for your Tablet PC (optional) 43 Security functions 52 Connecting external devices 60 Settings in BIOS Setup Utility 64 Troubleshooting and tips 67 Technical data 78 Manufacturer’s notes 81 Index 89
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN / Bluetooth / UMTS / LTE / NFC radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Discard Changes – Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 66 66 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Fujitsu
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. The user-friendly "BIOS Setup Utility" offers powerful password protection functions which can be used to control your Tablet PC’s hardware and protect your system better against unauthorised use.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left side 1 2 5 4 3 1 = Eyelet for optional pen tether 2 = Combined headphone and microphone port 3 = Memory card slot (protected by cover) 4 = SIM card slot (protected by cover) 5 6 7 8 = = = = 6 7 8 Status indicators Micro HDMI port Loudspeaker DC input connector (DC IN) Right side 1 1 2 3 4 5 10 = = = = = 2 Security Lock device Loudspeaker Shortcut button Decrease volume button Increase volume button 3 4 5 6 7 6 7 8 9 10 = = = = = 8 9 10 ON/OFF switch USB
Ports and controls Rear 1 2 3 4 5 6 1 2 3 4 = = = = SmartCard reader (device-dependent) Camera LED Camera Camera light Fujitsu 5 = NFC (Near Field Communication) (device-dependent) 6 = Fingerprint sensor (device-dependent) 11
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information on your Tablet PC. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Protecting the display screen Do not pour liquids on the device or wash it with a heavily soaked cloth. Do not place items on the top of the screen, or damage may occur. During normal use of the device, small particles from the environment can become embedded in the pen tip and scratch the screen. The warranty does not cover a scratched screen. Energy saving Energysaving Energy Notes If you will not be using your Tablet PC, switch it off.
Important notes Travelling with your Tablet PC Mobile operation TabletPC Transportation Notes Please observe the points listed below when travelling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the radio component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the Tablet PC Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the Tablet, the paintwork or the Tablet PC itself. Please ensure that no liquid enters the Tablet PC. The touchscreen is very sensitive to scratches! Only clean the display surface with a very soft, slightly damp cloth. ► Switch the Tablet PC off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
First-time setup of your device If a Windows operating system is installed on your device, you will find more information on the system and drivers, help programmes, updates, manuals etc. on the device. This information can also be found on the Internet at "http://www.fujitsu.com/fts/support/". You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com". If a Windows 8.
Working with the Tablet PC Working with the Tablet PC TabletPC TabletPC,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash memory) to the Tablet PC in the chapter "Connecting external devices", Page 60. Please refer to the notes in "Important notes", Page 12.
Working with the Tablet PC No. 1 2 3 Fujitsu Status displays Description Power-on indicator • The indicator lights up white: The tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator • The indicator light is orange: The battery is being charged.
Working with the Tablet PC Switching on the Tablet PC TabletPC:switching on Suspend/Resumebutton Power-onindicator 1 2 2 ► Press the ON/OFF switch (1) for about one second to switch the device on. The power-on indicators (2) light up whenever the system is switched on. Programming the ON/OFF switch You can program the ON/OFF switch: Operating system Windows 8.1 Menu Windows 8.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the Tablet PC does not switch off automatically, press the ON/OFF button for about five seconds. Switchingoff Handwriting recognition For detailed information on handwriting recognition, see the documentation on your operating system. At present, handwriting recognition under Windows 8.
Working with the Tablet PC Touchscreen Notes Touchscreen High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a specific resolution. An optimum and focused image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unfocused image. The screen resolution of your Tablet PC’s touchscreen is optimally set at the factory.
Working with the Tablet PC Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display. Windows 8.1 You can change these settings under Windows 8.1 Desktop - Control Panel Hardware and Sound - Windows Mobility Center / Rotate screen. In the Fujitsu Tablet Controls settings, profiles are saved for operation with different screen orientations.
Working with the Tablet PC Actions with one finger (Windows 8.1 Modern) Action Wipe your finger over the screen from the right-hand edge. Description ► Open the charms with system command (equivalent to pressing the Windows button + C on a keyboard). ► Working with the mouse: Position the mouse pointer at the bottom right-hand edge of the screen. Wipe your finger over the screen from the left-hand edge.
Working with the Tablet PC Action Press and hold Description ► Keep your finger pressed on an object on the screen to display a menu with further options. ► Working with the mouse: Move the mouse pointer over the object to display a menu with further options. Tap on an object ► Tap your finger on an object on the screen to open an App or a link or to execute a command. ► Working with the mouse: Left-click on the object.
Working with the Tablet PC Actions with one finger (Windows 8.1 Desktop) Action Selecting objects (click with the left mouse button) Starting programs (double-click with the left mouse button) Moving objects/windows (drag with left mouse button pressed, Drag & Drop) Opening a context menu (click with the right mouse button) Moving the cursor 28 Description ► With your finger, tap once briefly on the object. ► With your finger, tap twice briefly in quick succssion on the program icon.
Working with the Tablet PC Actions with two fingers (Windows 8.1 Desktop) Action Scrolling Description ► Position two fingers on the touchscreen. ► Move your fingers upwards to scroll up. or ► Move your fingers downwards to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger.
Working with the Tablet PC Action Increasing or decreasing the view Description ► Position two fingers on the touchscreen and move them apart to increase the view. or Blocking context-sensitive menus 30 ► Position two fingers on the touchscreen and move them together to decrease the view. ► With two fingers, tap twice briefly in quick succession on the touchscreen.
Working with the Tablet PC Using the pen (optional, depending on the configuration) Pen 1 = pen tip 3 2 = pen button (= right mouse button) 3 = eyelet for optional pen tether 2 1 You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
Working with the Tablet PC You can use the pen to run all functions for which you would otherwise use a mouse. The pen does not support erasing functions. Handling Mouse Selecting menu Click with the left-hand mouse button. items Starting programs Double click with the left-hand mouse button. Moving an Drag with the left-hand mouse button object/window held pressed. Opening a context Click with the right-hand mouse menu button. Moving the cursor - Pen Touch the menu entry with the pen tip.
Working with the Tablet PC Calibrating the pen Via the operating system, you must calibrate your tablet PC before first use with the pen, so that it detects the pen as accurately as possible. You should also always repeat the calibration if the co-ordination between the pen and cursor movement deteriorates. Operating system Windows 8.1 Desktop Menu To calibrate, call up the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats.
Working with the Tablet PC Tablet buttons In addition to the ON/OFF switch (4), your Tablet PC is also equipped with three tablet buttons. 1 No. 1 2 3 Description Shortcut button Decrease volume button Increase volume button 2 3 4 Functions Start function manager or screen shot function Decrease the volume Increase the volume If the Windows button of the Tablet PC is pressed in combination with the ON/OFF button (4), this corresponds to the key combination Ctrl + Alt + Del on a keyboard.
Working with the Tablet PC Camera Camera Your device has two cameras: one on the front side of the device and one on the rear. Each camera has its own status indicator. The indicator lights up when the camera is switched on. Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only operate the camera with a particular application (e.g.
Working with the Tablet PC Using the power-management features Battery Power The Tablet PC uses less power when the power management features are enabled. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the Tablet PC Memory cards Slot Your Tablet PC is equipped with an integrated memory card reader. You can use memory cards to increase the storage of your Tablet PC. Observe the manufacturer’s instructions when handling the memory cards. Memory card Supported formats It supports the following formats: • • • Micro Secure Digital (Micro SDTM Card) Micro SDHC Micro SDXC Inserting the memory card 2 1 ► Open the slot cover (1). ► Carefully slide the memory card into the slot (2).
Working with the Tablet PC Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Open the slot cover. a 1 1 2 3 ► Press the edge of the memory card so that the memory card jumps (1) slightly out of the slot (a). ► Pull the memory card out of the slot (a) in the direction of the arrow (2). ► Close the slot cover (3).
Working with the Tablet PC SIM card A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile telephone or Tablet PC and, together with an integrated UMTS/LTE module, enables access to a mobile network. Please follow the instructions supplied by the provider when handling the SIM card. If you do not feel the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF).
Working with the Tablet PC Removing a SIM card ► Open the slot cover. 1 a 2 3 ► Push the SIM card inwards slightly to eject it from the slot (1). ► Pull the SIM card out of the slot (a) in the direction of the arrow (2). ► Close the slot cover (3). Wireless LAN / Bluetooth / UMTS / LTE / NFC radio components The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device.
Working with the Tablet PC NFC (Near Field Communication, optional) Your Tablet PC is optionally equipped with an integrated NFC chip. Near Field Communication is used for contact-free data exchange by radio over short distances (a few centimetres). Access via UMTS / LTE If you ordered an integrated UMTS / LTE module with your system, you can enjoy optimum reception and maximum energy efficiency without awkward cables or antennas. The optional UMTS / LTE module is ready for use straight away.
Working with the Tablet PC GPS GPS Whether or not your device has this function depends on the selected device expansion stage.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Multifunctional cradle for charging the Tablet PC and with additional ports • Slice Keyboard • VESA mount, hand strap and shoulder strap are available with a specific cover kit • Cover The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Your multifunctional cradle (optional) As well as providing rapid charging, your multifunctional cradle is a device which helps you to quickly connect your Tablet PC to your peripheral devices, such as a monitor, keyboard, mouse, etc. You only need to dock the Tablet PC in order to work with your peripheral devices. When the Tablet PC is docked to the cradle, USB cables longer than 3m are not supported on any of the USB ports.
Accessories for your Tablet PC (optional) Setting up the cradle Select a suitable location for the cradle before setting it up. Follow the instructions below when doing so: • • • • Place the cradle on a flat, stable, nonslippery surface. Never place the cradle and the mains adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, humidity and heat.
Accessories for your Tablet PC (optional) 1 2 4 3 ► Position the Tablet PC so that it lies on the surface of the tray on the cradle. ► Push the tablet PC onto the cradle in the direction of the arrow (1) until you feel it engage in the connector and until the release button has returned to its original position. ► Plug the DC output connector on the mains adapter into the DC input connector (DC IN) on the cradle (2). ► Connect the power cable to the mains adapter (3).
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the cradle 1 2 ► Push the release button in the direction of the arrow (1) until it remains in the pressed position (red marking becomes visible). ► Lift the Tablet PC from the cradle in the direction of the arrow (2), while supporting the underneath of the cradle.
Accessories for your Tablet PC (optional) Slice Keyboard (optional) The Slice Keyboard is a device optimised for the convenient input of text. You only need to dock the Tablet PC.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the Slice Keyboard SliceKeyboard ► Position the Slice Keyboard as shown. 2 1 4 3 ► Press the tablet PC onto the Slice Keyboard in the direction of the arrow (1), until you feel it engage on the connector. ► Plug the mains adapter cable into the DC input connector (DC IN) on the tablet PC (2). ► Connect the power cable to the mains adapter (3). ► Plug the power cable into the mains socket (4).
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the Slice Keyboard It is possible to separate the tablet PC from the Slice Keyboard during operation. To prevent problems, we recommend that you execute the appropriate undocking function provided by the operating system. 2 1 ► Press and hold the release button (1) until it remains in the pressed position (red marking becomes visible). ► Lift the tablet PC away from the Slice Keyboard in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Cover (optional) If you are using the cover, never connect the tablet PC to the Slice Keyboard. ► Place the Tablet PC on the cover as shown.
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information: • • Back up your data on external data carriers at regular intervals.
Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock mechanism for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and your Port Replicator from theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding device on your equipment. Attach another Kensington Lock Cable to your cradle to protect this from theft as well.
Security functions Protecting BIOS Setup Utility (supervisor and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorised use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. You will be requested to enter a new password by the Enter New Password prompt.
Security functions Activating hard disk protection ► Call up the BIOS Setup and select the Security menu. If you have not assigned BIOS passwords yet, define the supervisor and the user password now, if desired (see "Security functions", Page 52). ► Mark the Hard Disk Security field and press the Enter key. ► In the Drive0 area mark the Set Master Password field and press the Enter key. Enter new Password then appears and you are asked to enter a password. ► Enter the password and press the Enter key.
Security functions We recommend that you always use two SmartCards. Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you. In order to be able to take advantage of all the security features of your Tablet PC, you will need a CardOS SmartCard from Fujitsu. The SmartCard can only be used with a PIN, offering maximum protection even if you lose the SmartCard.
Security functions Enabling TPM • ► ► ► Requirement: You have set a supervisor password, see "Security functions", Page 52. Call up the BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key. Select Enabled to activate the TPM. Once you have activated the TPM the Clear Security Chip option appears. Select Clear Security Chip to delete the holder in the TPM. By clicking on Enabled, all secret keys (e.g.
Security functions Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password) If TPM is enabled, you can enable an OnScreen keyboard for the internal touchscreen in the BIOS Setup. ► Call BIOS Setup and select the Advanced menu. ► Mark Boot Configurations and press the enter key. ► From the UEFI Boot On-Screen Keyboard Location selection, choose the option Lower Right or Upper Right. ► From the Exit menu, choose the option Exit Saving Changes.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 12 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices DisplayPort (multifunctional cradle only) DisplayPort The DisplayPort of the multifunctional cradle can be used to connect a monitor, LCD TV or a plasma TV with an corresponding port. ► Connect the data cable to the external device. ► Connect the data cable to the DisplayPort of the cradle. Some LCD televisions have only two loudspeaker connections and therefore cannot reproduce Dolby Digital or DTS.
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s.
Connecting external devices Connecting external audio devices Your tablet PC has a combined headphone and microphone port, your (optional) multifunctional cradle has separate ports for headphones and a microphone.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration To navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard. The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When it is delivered, the Tablet PC is set to factory default settings.
Settings in BIOS Setup Utility Operating BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, select one of the following options: Forced shut down ► Press and hold the ON/OFF switch for at least 4 seconds. The device will shut down. You can then restart it. Carry out a battery reset ► Shut down the device. If the device does not respond, you may have to force the shutdown, as described in the previous section. ► Disconnect the mains adapter from the device.
Troubleshooting and tips Battery charging indicator does not illuminate Cause The battery is not charging. Fault elimination ► Connect the Tablet PC to a mains outlet using the mains adapter. Note: The battery will start charging, if the battery capacity is below 90%. The Tablet PC’s touchscreen remains dark touchscreenis too dark Touchscreen Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set on the Tablet PC’s touchscreen. The external monitor’s power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor.
Troubleshooting and tips Pen input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the pen, install the driver for the standard model. or ► If your device is one which can be operated using the pen and by finger, install the driver for the "Dual Digitizer" model. The Tablet PC does not start after switch on TheTabletPC Cause The battery is dead. Troubleshooting ► Charge the battery. or The power adapter is not connected correctly.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable connecting the Table PC to the printer is properly connected.
Troubleshooting and tips SmartCard reader is not recognised. Cause Chip card inserted incorrectly. Troubleshooting ► Make sure you have inserted your SmartCard into the SmartCard reader with the chip facing upwards/downwards (device-dependent). ► Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting and tips Acoustic warnings Acoustic error messages Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost flat.
Troubleshooting and tips Error messages on the screen Error message: messages onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Troubleshooting and tips Error message/cause CMOS battery bad If the error message occurs repeatedly, the buffer battery in the Tablet PC is flat. System CMOS checksum bad - default configuration used Resolution ► Contact your sales outlet or our customer service centre. ► ► The system configuration information is ► incorrect. ► ► Extended memory failed at offset: xxxx Failing Bits: ► zzzz zzzz Switch off the Tablet PC. Switch on the Tablet PC. In the BIOS Setup, select the Exit menu.
Troubleshooting and tips Restoring the system under Windows 8/8.1 If necessary, you can reset your system to the original state of the hard disk. ► Starting from the right side of the Windows start screen or the desktop, wipe over the screen with a finger to open the charm with the system commands, or press the Windows key + the C key on an external keyboard. ► Select Change PC Settings. ► Select Update/Recovery. ► Select Recovery.
Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the tablet PC is switched on, is connected to the Slice Keyboard and the battery is being charged): Touchscreen Size Resolution Pixel class Brightness control Technology Digitizer and glass panel Cameras Graphics card Chip Maximum resolution on external display: Dimensions Width x depth x height Weight depending on configuration I
Technical data Micro HDMI port USB (Universal Serial Bus) Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 1x 1 x USB 2.0, 1 x USB 3.0 1x 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://www.fujitsu.com/fts/support/".
Technical data Multifunctional cradle (optional) Electrical data Safety regulations complied with Protection class Ports Headphone port Microphone port Docking port DisplayPort VGA monitor port Maximum resolution on an external monitor USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature CE II 3.5 mm stereo mini jack 3.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Declarations of Conformity Declarationofconformity The "Declarations of Conformity" for the device can be found on the Internet at: "http://globalsp.ts.fujitsu.com/sites/certificates/default.aspx".
Manufacturer’s notes CE marking Lowvoltagedirective Electromagneticcompatibility Notes CEmarking The shipped version of this device complies with the requirements of EU directives 2004/108/EC "Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EC "RoHS directive" and 2009/125/EC "ecodesign directive".
Manufacturer’s notes Other certification markings Certification markings Any other certification markings are listed in the "Manual Appendix Additional Certifications" supplement. If such markings are available, you can find the supplement on the Internet at "http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
Manufacturer’s notes The REN is used to determine the number of devices that you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all of the devices should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the RENs, contact your local telephone company.
Manufacturer’s notes This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
Manufacturer’s notes AVERTISSEMENT: Pour assurer la sécurité, les utilisateurs doivent vérifier que la prise de terre du service d’électricité, les lignes télphoniques et les conduites d’eau métalliques sont connectées ensemble. Les utilisateurs NE doivent PAS tenter d’établir ces connexions eux-mêmes, mais doivent contacter les services d’inspection d’installations électriques appropriés ou un électricien. Ceci peut être particulièrement important en régions rurales.
Manufacturer’s notes If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the distance between the equipment and the receiver. 3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to. 4.
Manufacturer’s notes export license. This device complies with Part 15 of FCC Rules, as well as ICES 003 B / NMB 003 B. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorised by Fujitsu Technology Solutions may invalidate the user’s right to operate this equipment.
Index Index A Acoustic error messages 74 Anti-theft protection 53 Audio devices, connecting 63 Audio ports 63 E Electromagnetic compatibility 82 Energy energy saving 13 Energy saving 13 Energy saving mode leaving 71 Error message: on the screen 75 Error messages on the screen 75 Errors Acoustic warnings 74 Ethernet LAN 41 B Battery battery life 35 caring for and maintaining 35 charge level 35–36 charging 35 Battery status meter 35 Battery: discharges too quickly 72 Before you travel 14 BIOS Setup Utility
Index Memory card handling 37 inserting 37 removing 38 Microphone, connecting 63 Mobile operation 14 Monitor connecting 61 drifting display 70 remains blank 70 Monitor port see VGA connection socket N Notes 12 CE marking 82 cleaning 15 disposal / recycling energy saving 13 Safety 12 touchscreen 24 transport 14 R Radio component: safety notes 12 Rechargeable battery 35 see Battery 35 Regulatory information Tablet PCs with radio device 86 Tablet PCs without radio device 83 61 81 O Operating system activa
Index Technical data Mains adapter 79 The radio connection to a network does not work 72 The Tablet PC cannot be started 71 doesn’t work.
