User Guide

Appendix
Chapter 6 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
45
How to Scan
Documents
Configuring the
Scan Settings
Various Ways to
Scan
Daily Care
Operational
Settings
Scanner
Overview
Troubleshooting
Quality of scanned text or lines is unsatisfactory.
*1: When scanning in grayscale or color, the scanned image may not become sharp and clear. If possible, use a scanner driver to configure the scan settings
that simply "binarize" (output in black & white), and then perform a scan.
Are the document pad and the document bed clean?
No
Perform cleaning.
For details, refer to "Chapter 5 Daily Care" (page 34).
Yes
Is the resolution appropriate?
No
Specify a higher resolution in the scanner driver.
Yes
Did you select the scan settings that simply "binarize"
(output in black & white)?
No
In the scanner driver, select the scan settings that simply "binarize" (output in black
& white).(*1)
Yes
Is there any foreign matter (e.g. dust, paper dust) on the
document?
Yes
Remove any foreign matter off the document.
It may be carried onto the document bed, and cause the image to become dirty.
No
If the problem persists, check the items in "6.2 Before You Contact the Scanner
Service Provider" (page 52) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.