User Manual Part 4

* Unavailable from land-line phones, etc.
Repairs
From DOCOMO mobile phones
(In Japanese only)
From land-line phones
(In Japanese only)
0120-800-000
(toll free)
(No prefix)
151
(toll free)
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo shop etc. near you on the NTT DOCOMO website or the i-mode site.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/   i-mode site iMenuお客様サポート (user support)ドコモショップ (docomo Shop) * In Japanese only
* Service available in: English, Portuguese, Chinese, Spanish, Korean.
* Available from mobile phones and PHSs.
General Inquiries <docomo Information Center>
0120-005-250 (toll free)
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use F-04B, you should dial the number 81-3-5366-3114 (to enter '',
press and hold the '0' key for at least one second).
* You are charged a call fee to Japan when calling from a land-line phone, etc.
If you use F-04B, you should dial the number 81-3-6718-1414 (to enter '',
press and hold the '0' key for at least one second).
Loss or theft of FOMA terminal or payment of cumulative cost overseas
<docomo Information Center>
(available 24 hours a day)
From DOCOMO mobile phones
(available 24 hours a day)
From DOCOMO mobile phones
International call access code
for the country you stay
From land-line phones <Universal number>
International prefix number
for the universal number
From land-line phones <Universal number>
-81-3-5366-3114
*
(toll free)
International call access code
for the country you stay
-81-3-6718-1414
*
(toll free)
-800-0120-0151
*
International prefix number
for the universal number
-800-5931-8600
*
Don't forget your mobile phone ・・・or your manners!
When using your mobile phone in a public place, don't forget to
show common courtesy and consideration for others around you.
From DOCOMO mobile phones
(In Japanese only)
From land-line phones
(In Japanese only)
0120-800-000
(toll free)
(No prefix)
113
(toll free)
* Unavailable from land-line phones, etc.
* Available from mobile phones and PHSs.
* Available from mobile phones and PHSs.
If you lose your FOMA terminal or have it stolen, immediately take the steps necessary for suspending the use of the FOMA terminal.
If the FOMA terminal you purchased is damaged, bring your FOMA terminal to a repair counter specified by DOCOMO after returning to Japan.
*
You might be charged a domestic call fee according to the call rate for the country you stay.
For international call access codes for major countries/international prefix numbers
for the universal number, refer to DOCOMO International Services website.
*
You might be charged a domestic call fee according to the call rate for the country you stay.
For international call access codes for major countries/international prefix numbers
for the universal number, refer to DOCOMO International Services website.
Failures encountered overseas
<Network Support and Operation Center>
CA92002-5792
2010.X (1st Edition)
To prevent damage to the environment,
bring used battery packs to a docomo
service counter, a docomo agent or a
recycle center.