Dot Matrix Printer User Manual

User's Manual

7-9

Trouble-

shooting

TROUBLE-SHOOTING

Printer Failures

A user cannot generally resolve a problem involving defective printer

hardware. On detecting a fatal error, the printer will:

• Stop printing

• Beep four times

• Turn the ONLINE indicator off

• Blink the PAPER OUT indicator (see Table 7.4 for the error type).

Table 7.4 Printer Failures

Error LED states

+34 V undervoltage error ONLINE PAPER OUT

Left end sensor error MENU1 PAPER OUT

Overload error MENU2 PAPER OUT

RAM error AREA OVER PAPER OUT

Hight voltage error - PAPER OUT

and

AREA OVER

The following errors cause the printer to turn off the power:

• Print head error

• Space motor error

• Line feed motor error

• +34 V overvoltage error

No error condition is displayed if any of these errors occurs.

Turn the printer off and back on, then rerun the same job to check if the error

was transient. If the error recurs, contact your dealer.