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Preface Fujitsu would like to thank you for purchasing our ETERNUS DX60 S2 Disk storage system. The ETERNUS DX60 S2 Disk storage system is designed to be connected to a Fujitsu (PRIMEQUEST or PRIMERGY) or non-Fujitsu servers. This guide describes operation management and maintenance for the ETERNUS DX60 S2 Disk storage system. This guide is intended for use of ETERNUS DX60 S2 Disk storage system in regions other than Japan. Please carefully review the information outlined in this manual.
About this Manual Organization This document is composed of the following seven chapters and two appendices: ● Chapter 1 Components This chapter describes the components of the ETERNUS DX60 S2 Disk storage system. ● Chapter 2 Standard Operations This chapter explains how to turn on and off the ETERNUS DX60 S2 Disk storage system and how to operate the buttons on the operation panel.
About this Manual Warning Notations Warning signs are shown throughout this manual in order to prevent injury to the user and/or material damage. These signs are composed of a symbol and a message describing the recommended level of caution. The following explains the symbols, their levels of caution, and their meanings as used in this manual. WARNING CAUTION IMPORTANT This symbol indicates the possibility of serious or fatal injury if the ETERNUS DX60 S2 Disk storage system is not used properly.
About this Manual How Warnings are Presented in this Manual A message is written beside the symbol indicating the caution level. This message is marked with a vertical ribbon in the left margin, to distinguish this warning from ordinary descriptions. An example is shown here.
Table of Contents Chapter 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.3 1.3.1 1.3.2 Controller Enclosure ......................................................................................... 12 Front .......................................................................................................................................... 12 Rear ...........................................................................................................................................
Table of Contents 4.2 4.2.1 4.2.2 4.2.3 Monitoring ETERNUS DX Disk Storage System Status .................................. 51 LED Status Check ..................................................................................................................... 52 Displaying Status via ETERNUS Web GUI ............................................................................... 52 Event Notification .........................................................................................................
Table of Contents Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager ....................
List of Figures Figure 1.1 Figure 1.2 Figure 1.3 Figure 1.4 Figure 1.5 Figure 1.6 Figure 1.7 Figure 1.8 Figure 1.9 Figure 1.10 Figure 1.11 Figure 1.12 Figure 1.13 Figure 1.14 Figure 1.15 Figure 1.16 Figure 1.17 Figure 1.18 Figure 1.19 Figure 1.20 Figure 1.21 Figure 1.22 Figure 1.23 Figure 1.24 Figure 1.25 Figure 1.26 Figure 1.27 Figure 2.1 Figure 2.2 Figure 2.3 Figure 2.4 Figure 4.1 Figure 4.2 Figure 4.3 Figure 4.4 Figure 5.1 Figure 5.2 Front view of a 2.5" type controller enclosure.......................
List of Tables Table 1.1 Table 1.2 Table 1.3 Table 1.4 Table 1.5 Table 1.6 Table 1.7 Table 1.8 Table 1.9 Table 1.10 Table 1.11 Table 4.1 Table 5.1 Table 5.2 Table 5.3 Table 6.1 Table 6.2 Table 6.3 Status and meanings of each LED (operation panel (controller enclosure)) ............................. Status and meanings of each LED (2.5" disks) ......................................................................... Status and meanings of each LED (3.5" disks) ..............................................
Chapter 1 Components This chapter describes the components of the ETERNUS DX Disk storage system. 1.1 Controller Enclosure An operation panel and disks are installed in the front of the controller enclosure. Controllers and power supply units are installed in the rear. 1.1.1 Front ■ 2.5" type 2.5-inch disk Operation panel Flange cover Figure 1.1 Front view of a 2.5" type controller enclosure ■ 3.5" type ● With front cover Front cover Operation panel Figure 1.2 Front view of a 3.
Chapter 1 Components 1.1 Controller Enclosure 1.1.2 Rear ■ Single controller type Cover Controller (CM#0) Power Supply Unit (PSU#0) Figure 1.4 Power Supply Unit (PSU#1) Rear view of a controller enclosure (single controller type) ■ Dual controller type Controller (CM#1) Controller (CM#0) Power Supply Unit (PSU#1) Power Supply Unit (PSU#0) Figure 1.5 1.1.
Chapter 1 Components 1.1 Controller Enclosure ● 2.5" type With a flange cover Without a flange cover POWER LED AUTO POWER switch READY LED FAULT LED MODE SELECT switch IDENTIFY LED IP RESET switch CACHE LED Power switch Figure 1.6 Operation panel (2.5" type controller enclosure) ● 3.5" type With a front cover Without a front cover POWER LED AUTO POWER switch READY LED FAULT LED MODE SELECT switch IDENTIFY LED IP RESET switch CACHE LED Power switch Figure 1.7 Operation panel (3.
Chapter 1 Components 1.1 Controller Enclosure • IP RESET switch Click once to switch the Master CM LAN port from the current controller to the other controller. Click twice in succession within a two second interval to revert the LAN port settings of the ETERNUS DX Disk storage system to their factory settings. • LEDs The states of LEDs are listed below. Table 1.
Chapter 1 Components 1.1 Controller Enclosure Do Not WARNING • System disks are installed in Slot#0 and Slot#1. Never remove system disks. Doing so will render the ETERNUS DX Disk storage system unusable. ● Part explanation • LEDs The states of LEDs are listed below. Table 1.2 Status and meanings of each LED (2.5" disks) LED name LED status DISK READY Disk status The disk is operating normally. (green) (blinks green) The disk is in error status. DISK FAULT (orange) ● For 3.
Chapter 1 Components 1.1 Controller Enclosure Table 1.3 Status and meanings of each LED (3.5" disks) LED name LED status DISK READY/ FAULT Disk status The disk is operating normally. (green) (blinks green) The disk is in error status. (orange) 1.1.4 Components (Rear) This section describes the controllers and the power supply units in the rear of the controller enclosure. 1.1.4.
Chapter 1 Components 1.1 Controller Enclosure • PWC port This port is used for power synchronization. • DI (OUT) port This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable. • LEDs The states of LEDs are listed below. Table 1.4 Status and meanings of each LED (FC model controller) LED name LED status SCU STATUS Controller status The SCU is in normal status. (green) SCU is charging.
Chapter 1 Components 1.1 Controller Enclosure ■ iSCSI model SCU STATUS LED IDENTIFY LED DI (OUT) LINKUP LED LAN (RMT) port LAN (MNT) port iSCSI port (0 (Left), 1 (Right)) UNIT READY/FAULT LED MASTER LED PWC port FAULT LED LINK LED ACT LED LINK LED DI (OUT) port Figure 1.13 Controller (iSCSI model) ● Part explanation • LAN (RMT) port, LAN (MNT) port These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the EMEA&I region.
Chapter 1 Components 1.1 Controller Enclosure LED name UNIT READY/ FAULT LED status Controller status The controller is in normal status. (green) • The controller is performing the initial setup after the (orange) power is turned on. • The controller is in error status. MASTER The controller is set as a Master CM. (green) ACT The controller is sending or receiving data via the LAN port (for operation management).
Chapter 1 Components 1.1 Controller Enclosure • PWC port This port is used for power synchronization. • DI (OUT) port This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable. • LEDs The states of LEDs are listed below. Table 1.6 Status and meanings of each LED (SAS model controller) LED name LED status SCU STATUS Controller status The SCU is in normal status. (green) SCU is charging.
Chapter 1 Components 1.1 Controller Enclosure 1.1.4.2 Power Supply Units The power supply unit transforms input AC power from a power socket to DC power and supplies power to each component. Each power supply unit contains fans. Inlet STATUS LED Figure 1.15 Power supply unit ● Part explanation • Inlet This inlet is used to connect a power cord. • LEDs The states of LEDs are listed below. Table 1.
Chapter 1 Components 1.2 Drive Enclosures 1.2 Drive Enclosures 3.5" disks and LEDs are installed in the front of a 3.5" drive enclosure. Expanders and power supply units are installed in the rear. 1.2.1 Front ● With front cover Front cover Operation panel Figure 1.16 Front view of a drive enclosure (with front cover) ● Without front cover 3.5-inch disk Operation panel Figure 1.17 Front view of a drive enclosure (without front cover) 1.2.
Chapter 1 Components 1.2 Drive Enclosures ■ Dual expander type Expander (EXP#0) Expander (EXP#1) Power Supply Unit (PSU#0) Power Supply Unit (PSU#1) Figure 1.19 Rear view of drive enclosure (dual expander model) 1.2.3 Components (Front) This section describes the operation panel and the disks in the front of the drive enclosure. ■ Operation panel An operation panel has LEDs, an AUTO POWER switch, a MODE SELECT switch, and an IP RESET switch.
Chapter 1 Components 1.2 Drive Enclosures Table 1.8 Status and meanings of each LED (in front of drive enclosure) LED name LED status POWER Drive enclosure status DC power is supplied to the drive enclosure. (green) READY The ETERNUS DX Disk storage system is available for use. (green) FAULT The drive enclosure is in error status. (orange) (blinks orange) A part of the drive enclosure requires preventive maintenance.
Chapter 1 Components 1.2 Drive Enclosures 1.2.4 Components (Rear) This section describes the expanders and the power supply units in the rear of the drive enclosure. ■ Expander The expander is a component that controls how the controller and the disks interact. IDENTIFY LED DI (IN) LINKUP LED UNIT READY/FAULT LED DI (IN) port These ports are not used. Figure 1.23 Expander ● Part explanation • DI (IN) port These ports are connectors for miniSAS cables. • LEDs The states of LEDs are listed below.
Chapter 1 Components 1.2 Drive Enclosures ■ Power Supply Units The power supply unit transforms input AC power from a power socket to DC power and supplies power to each component. Each power supply unit contains fans. Inlet STATUS LED Figure 1.24 Power supply units ● Part explanation • Inlet This inlet is used to connect a power cord. • LEDs The states of LEDs are listed below. Table 1.
Chapter 1 Components 1.3 Power Distribution Units (for Regions other than EMEA&I) 1.3 Power Distribution Units (for Regions other than EMEA&I) There are two sizes for power distribution units: 1U and 2U. 1.3.1 Power Distribution Units (1U) The 1U power distribution unit has four outlets and two inlets. ■ Power Distribution Units (1U) Main line switches Outlets (OUTPUT) Inlets (INPUT) Figure 1.
Chapter 1 Components 1.3 Power Distribution Units (for Regions other than EMEA&I) 1.3.2 Power Distribution Units (2U) There are two types of 2U power distribution units: 2U power distribution units that can connect up to six enclosures and 2U power distribution units that can connect up to eight enclosures. ■ Power Distribution Units (2U, Max 6 enclosures connection) There are 12 outlets. Main line switches Outlets (OUTPUT) Figure 1.
Chapter 2 Standard Operations This chapter explains how to turn on and off the ETERNUS DX Disk storage system and how to operate buttons on the operation panel. 2.1 Powering On and Off This section explains how to turn on the ETERNUS DX Disk storage system. 2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit (for Regions Other than EMEA&I) This section explains how to switch the main line switch of the power distribution unit to ON and OFF.
Chapter 2 Standard Operations 2.1 Powering On and Off ● For 2U power distribution unit Main line switch Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit ■ To switch to OFF Turn the main line switch of the power distribution unit to the "Off" position (marked "O"). For normal operation, there is no need to the turn the main line switch to the "Off" position.
Chapter 2 Standard Operations 2.1 Powering On and Off ● For 2U power distribution unit Main line switch Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution unit IMPORTANT 2.1.2 When turning the main line switch to "On" (marked "I") right after turning the main line switch to "Off" (marked "O"), turn it back to "On" (marked "I") after the POWER LED of the power supply unit has turned off completely.
Chapter 2 Standard Operations 2.1 Powering On and Off IMPORTANT • After turning the power on, it takes about three minutes for the ETERNUS DX Disk storage system to become READY (i.e. the READY LED turns on). If an error is detected during the initial power-on diagnostic phase, a longer time (up to ten minutes) may be required before the READY LED turns on.
Chapter 2 Standard Operations 2.1 Powering On and Off 3 Check that all enclosure's POWER LED and READY LED are lit up. LED for drive enclosure Drive enclosure Controller enclosure LED for controller enclosure End of procedure 2.1.3 Powering Off This section explains how to turn off the ETERNUS DX Disk storage system. There are two ways to turn the power off: • Via the Power switch Press the Power switch to turn off the ETERNUS DX Disk storage system.
Chapter 2 Standard Operations 2.2 Attaching and Removing the Flange Cover Procedure 1 Press and hold the console panel's power switch ( ) for 4 seconds or longer. The READY LED should turn off. IMPORTANT Press the Power switch only once. If the Power switch is pressed again while either the POWER LED or the READY LED is on, the ETERNUS DX Disk storage system power may turn on. Power switch Drive Enclosure Controller Enclosure 2 The ETERNUS DX Disk storage system power is turned off.
Chapter 2 Standard Operations 2.2 Attaching and Removing the Flange Cover ■ Procedure for attaching the flange cover Attach the flange cover in the following order. Procedure 1 Slide the tab inside the top of the flange cover over the top-left corner of the controller enclosure. IMPORTANT When fitting the flange cover, be careful not to touch the power switch ( ). Flange cover 2 Tighten the thumb screw to fasten the flange cover.
Chapter 2 Standard Operations 2.3 Attaching and Removing the Front Cover 2.3 Attaching and Removing the Front Cover This section explains how to attach and remove the front cover of the 3.5" type controller enclosure or 3.5" type drive enclosure. Do CAUTION • After completing the operation, be sure to reattach the front cover. This section explains how to attach and remove the front cover of the 3.5" type controller enclosure, but the same procedure is used to attach and remove the front cover of the 3.
Chapter 2 Standard Operations 2.3 Attaching and Removing the Front Cover 2 Holding the tab on the front cover, attach the right side of the cover to the enclosure. Do CAUTION • When attaching the right side of the front cover, support its left side with your left hand, to prevent it from coming loose and falling.
Chapter 2 Standard Operations 2.4 Turning On and Off the AUTO POWER Switch ■ Procedure for removing the front cover Remove the front cover in the following order. Procedure 1 By holding the tab of the front cover, pull the cover toward you to remove it. Do CAUTION • When removing the right side of the front cover, support its left side with your left hand, to prevent it from coming loose and falling. Tab End of procedure 2.
Chapter 2 Standard Operations 2.4 Turning On and Off the AUTO POWER Switch Procedure 1 Remove the flange cover from the 2.5" type controller enclosure. Remove the front cover from the 3.5" type controller enclosure. For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the Flange Cover" (page 35). For details on how to remove the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). 2 Turn the AUTO POWER switch of the controller enclosure to "ON".
Chapter 2 Standard Operations 2.5 Using the IP RESET Switch 2.5 Using the IP RESET Switch This section describes how to operate the IP RESET switch on the controller enclosure. The following setting can be performed by operating the IP RESET switch: • Switching the Master CM For the dual controller model, the controller through which the ETERNUS DX Disk storage system is set up and operated is called the "Master CM", while the other controller is called the "Slave CM".
Chapter 2 Standard Operations 2.5 Using the IP RESET Switch 3 Re-attach the flange cover to the 2.5" type controller enclosure. Re-attach the front cover to the 3.5" type controller enclosure. For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the Flange Cover" (page 35). For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37).
Chapter 3 Setup This chapter describes the required settings for operation of the ETERNUS DX Disk storage system and provides notes for setting up the ETERNUS DX Disk storage system. 3.1 Data Encryption Encrypting data as it is being written to the disk prevents information leakage caused by fraudulent decoding. Even if a disk is removed and stolen by malicious third parties, data cannot be decoded.
Chapter 3 Setup 3.2 Eco-mode The following hierarchical storage management software can be also linked with Eco-mode. When using the Eco-mode function with these software, an Eco-mode disk operation schedule does not need to be set, since these software turns on the disk motors when stopped disks are accessed.
Chapter 3 Setup 3.
Chapter 3 Setup 3.3 Optimizing Volume Configurations 3.3 Optimizing Volume Configurations The ETERNUS DX Disk storage system allows for the expansion of volumes and RAID group capacities, migration among RAID groups, and the changing of RAID levels when the volumes are defined. Exact details depend on the desired operation. Select from the following procedures.
Chapter 3 Setup 3.3 Optimizing Volume Configurations 3.3.1 RAID Migration RAID Migration is a function that transfers a volume to a different RAID group while guaranteeing the integrity of the data. By using RAID Migration, RAID groups and volumes can be hot switched. This allows easy redistribution of volumes among RAID groups in response to customer needs. The redistribution of volumes and reconfiguration of RAID groups (e.g.
Chapter 3 Setup 3.3 Optimizing Volume Configurations • LDE can be performed if the new RAID group capacity is the same or larger than the old capacity. • When adding disks, use a disk with a capacity that is the same or with a larger capacity than the disks in the RAID groups that are targets for LDE. After LDE completes, all the disks in the target RAID groups are recognized as having the same capacity as the disk with the smallest capacity in the RAID group.
Chapter 3 Setup 3.3 Optimizing Volume Configurations • • • • • • • • • - When the number of volumes to be concatenated is fewer than the maximum number of volumes that can be concatenated but the resulting capacity exceeds the maximum single LUN capacity allowed by the ETERNUS DX Disk storage system. It is possible to add extra volumes to an already concatenated volume. After concatenation, any number of formatting processes can be started at once.
Chapter 4 Operations This chapter describes the control of the LAN for operation management of the ETERNUS DX Disk storage system, and the monitoring the status of the ETERNUS DX Disk storage system. LAN for Operation Management The ETERNUS DX Disk storage system must be connected to the LAN for operation management. When remote support is used, information on errors of the ETERNUS DX Disk storage system or other events can be notified to the remote support center.
Chapter 4 Operations 4.2 Monitoring ETERNUS DX Disk Storage System Status • Each CM has an LED that lights up green to identify when it is the Master CM. • Setting the IP address of the Slave CM ensures that ETERNUS Web GUI or ETERNUS CLI can be used from the Slave CM if an error occurs on the LAN path for the Master CM. The Master CM and the Slave CM perform different functions. The Slave CM can only switch the Master CM and display the status of the ETERNUS DX Disk storage system.
Chapter 4 Operations 4.2 Monitoring ETERNUS DX Disk Storage System Status 4.2.1 LED Status Check The status of the ETERNUS DX Disk storage system can be checked by the LEDs. If the FAULT LED in front of the ETERNUS DX Disk storage system is orange, contact your maintenance engineer. 4.2.2 Displaying Status via ETERNUS Web GUI The status of the ETERNUS DX Disk storage system can be checked in the Overview screen of ETERNUS Web GUI. Figure 4.3 ETERNUS Web GUI screen Table 4.1 shows the general status.
Chapter 4 Operations 4.2 Monitoring ETERNUS DX Disk Storage System Status Table 4.1 General status of ETERNUS Web GUI General status ETERNUS DX Disk storage system status The ETERNUS DX Disk storage system is in normal state. Normal (Green) Not Ready (Red) The ETERNUS DX Disk storage system is in error state. Error (Red) Maintenance (Orange) Warning (Yellow) Warning (Gray) "Not Ready" is a status where an abnormality is detected at a power-off, and I/O access from the server cannot be received.
Chapter 4 Operations 4.2 Monitoring ETERNUS DX Disk Storage System Status Mail server Server (host) SNMP manager SNMP Trap E-mail Remote support center Host sense ETERNUS DX Disk storage system REMCS/SNMP (*1) *1: SNMP for the EMEA&I region and REMCS for all other regions Figure 4.
Chapter 5 Installing Optional Products The following optional products can be installed in the ETERNUS DX Disk storage system: • • • • Disk Drive enclosure Controller Expander This chapter explains the installation rules, handling instructions, and installation procedures for these optional products. Disks and drive enclosures can be added by yourself. However, be sure to read "Safety Precautions" before performing any of these installation procedures. 5.
Chapter 5 Installing Optional Products 5.1 Installing Disks Firmware version V20L11 or later is required in the ETERNUS DX Disk storage system to add disks. The firmware version that is currently in use can be checked via ETERNUS Web GUI or ETERNUS CLI. If an older firmware version is being used, request a firmware upgrade from your sales representative. IMPORTANT Installation Rules for Disks This section explains the installation rules for disks. ■ 2.5" disks 2.
Chapter 5 Installing Optional Products 5.1 Installing Disks Figure 5.2 Slot#8 Slot#9 Slot#10 Slot#11 Slot#4 Slot#5 Slot#6 Slot#7 Slot#0 Slot#1 Slot#2 Slot#3 Position of 3.5" disk slots Do Not WARNING • System disks are installed in Slot#0 and Slot#1 of the controller enclosure. Never remove system disks. Doing so will render the ETERNUS DX Disk storage system unusable. 5.1.2 Installable Disks Table 5.1 and Table 5.2 show the installable disks. Table 5.1 Installable disks (2.
Chapter 5 Installing Optional Products 5.1 Installing Disks 5.1.3 Disk Handling Instructions ■ About condensation Do CAUTION • When moving a disk from a cold place, such as an un-conditioned store house in winter, to a warmer places such as an air-conditioned room, the severe temperature change may result in condensation forming. To avoid this, allow the packed disks sufficient time in the warmer place (one hour for each 15°C of temperature difference) to adapt to the new temperature.
Chapter 5 Installing Optional Products 5.1 Installing Disks ■ About shock CAUTION Do Not • Do not lay the disks directly on a desk or similar hard surface. Always use a rubber mat or other soft material to cushion the disks against physical shocks. • Do not stack disks or stand disks on end. • Do not apply external force to the interface connectors. • Do not knock or drop the disks on hard objects.
Chapter 5 Installing Optional Products 5.1 Installing Disks 5.1.4 Additional Disk Installation Procedure This section describes how to install additional disks in the ETERNUS DX Disk storage system. Do CAUTION • If additional disks are installed in a way other as described in this section, damage and/or device failure or electrical shock may occur. Do Not • Do not install disks that are for use in other devices. ■ 2.
Chapter 5 Installing Optional Products 5.1 Installing Disks 4 Install the new disk. 4-1 Press the catch on the disk lock lever to unlock it. Catch Lock lever 4-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and keeping the lock lever open. IMPORTANT Hold the disk with both hands to protect against jarring. 4-3 Swing the lock lever in the direction of the arrow, until the lock clicks shut.
Chapter 5 Installing Optional Products 5.1 Installing Disks 8 Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new disks, as required. End of procedure ■ 3.5" disks Procedure 1 Check that all components of the ETERNUS DX Disk storage system are in normal status, using the Storage System Status screen of ETERNUS Web GUI. 2 Remove the front cover. For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37).
Chapter 5 Installing Optional Products 5.1 Installing Disks 5 Install the new disk. 5-1 Press the catch on the disk lock lever to unlock it. Catch 1 2 Lock lever 5-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and keeping the lock lever open. IMPORTANT • Hold the disk with both hands to protect against jarring. • Insert the disk until the lock lever hooks reach the slot protrusions.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 6 Repeat Step 4 and Step 5 for each additional disk. 7 Remove the wrist strap. 8 Remove the front cover. For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). 9 On the Storage System Status screen of ETERNUS Web GUI, check that the added disks have been recognized. 10 Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new disks, as required.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 5.2.3 Drive Enclosure Handling Instructions ■ About condensation Do CAUTION • When moving a drive enclosure from a cold place, such as an unconditioned store house in winter, to a warmer place such as an airconditioned room, the severe temperature change may result in condensation forming.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 5.2.4 Drive Enclosure Rack Installation Procedure This section describes how to install a drive enclosure in a rack. Do CAUTION • If drive enclosures are installed in a way other as described herein, damage and/or device failure or electrical shock may occur. • Do not install drive enclosures with cables, such as power cords, connected. • Do not knock the other devices installed in the rack when installing drive enclosures.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures (2)Insert the pins of the left slide rail in the 1st and 3rd holes from the bottom of the 2U rack rail. (3)Secure the left slide rail to the front pillar using the M5 centering screw and M5 pan head screws. (4)For the right slide rail, insert the pins in the holes of the rear pillar, and secure the other side of the slide rail to the front pillar in the same way as the left slide rail.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures ■ For regions other than EMEA&I (1)Adjust the sizes of the rack rail (for left side) and the rack rail (for right side) to fit the rack. Loosen the M4 screws to adjust the length of the rack rails to match the distance between the front and rear rack pillars. Leave the M4 screws slightly unscrewed, as the rack rail must be attached to the rack before they can be completely tightened.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures The M5 screw positions for the rack rails are determined relative to the drive enclosure base line. The M5 screws should be inserted in the 1st and 3rd holes above the base line.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 6 Check the settings of the AUTO POWER switch and the MODE SELECT switch. • AUTO POWER switch Check that the AUTO POWER switch is set to the OFF position. Do not change to ON. • MODE SELECT switch Check that the MODE SELECT switch is set to the ON position. Do not change to OFF.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 5.2.5 Additional Drive Enclosure Installation This section explains how to install additional drive enclosures in the ETERNUS DX Disk storage system. Procedure 1 Check that all components of the ETERNUS DX Disk storage system are in normal status, using the Storage System Status screen of ETERNUS Web GUI. 2 Wear a wrist strap or touch a metal part to discharge the human body's natural static electricity.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures A screen to show how to install the drive enclosure appears. 5 Connect the miniSAS cable (for drive enclosures). 5-1 Connect the DI (OUT) port at controller 0 (CM#0) of controller enclosure, to the DI (IN) port at expander 0 (EXP#0) of the drive enclosure 1 with the miniSAS cable. (1) Connect the plug to be connected to DI (OUT) port, to the DI (OUT) port of the Controller 0 (CM#0).
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures (2) Connect the plug to be connected to DI (IN) port, to the DI (IN) port of the expander 0 (EXP#0). Drive enclosure 5-2 For a dual-controller type, connect the DI (OUT) port at controller 1 (CM#1) of controller enclosure, to the DI (IN) port at expander 1 (EXP#1) of the drive enclosure 1 with the miniSAS cable. Connect the miniSAS cable in the same way as Step 5-1.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures - For a dual-controller type EXP#0 EXP#1 Drive enclosure Controller enclosure 6 CM#0 CM#1 Connect the power cord to the drive enclosure. IMPORTANT A drive enclosure has two power supply units (PSU#0 and PSU#1). The power cords must be connected to the inlets of both power supply units. 6-1 Connect the power cord plugs to the inlets of the power supply units.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 6-2 Fix the plug of the power cord with the release tie. Wrap the release tie around the power cord. The release tie can be fastened from either side. Release tie 7 Connect the power cords to the socket. Connect the plug at the other end of each power cord to the socket. IMPORTANT CAUTION Power supply failure can be prevented by connecting the power cords on the PSU#0 side and the PSU#1 side to different power sources.
Chapter 5 Installing Optional Products 5.2 Installing Drive Enclosures 10 Check the drive enclosure's AUTO POWER switch is OFF, and click the [Next>] button. The expansion completion screen is displayed. 11 Click the [OK] button. The [Add Drive Enclosure] screen is closed. 12 On the Storage System Status screen, check that the added drive enclosures have been recognized. 13 Install the disks. Refer to "5.1.4 Additional Disk Installation Procedure" (page 60) for the appropriate procedure.
Chapter 6 Maintenance This chapter describes maintenance for the ETERNUS DX Disk storage system. 6.1 Periodic Backup In case of a system failure, important data should be regularly backed up. Do CAUTION • We recommend that you backup important data regularly. If the ETERNUS DX Disk storage system fails and the data has not been backed up, it may be lost. 6.2 Volume Formatting Time Table 6.1 shows the time for volume formatting (when the volume capacity is 100GB). Table 6.
Chapter 6 Maintenance 6.3 Rebuild/Copyback Process Time 6.3 Rebuild/Copyback Process Time This section explains the time required for Rebuild/Copyback. ■ Rebuild process time Table 6.2 shows the time required for the rebuild process (when the volume capacity is 100GB). Table 6.2 Rebuild process time (disk) RAID level No. of disks Rebuild process time (*1) 2.5" SAS disks 3.5" SAS disks Nearline SAS disks RAID1 2 Approx. 27 minutes/ 100GB Approx. 20 minutes/ 100GB Approx.
Chapter 6 Maintenance 6.4 Maintenance Service 6.4 Maintenance Service This section explains the ETERNUS DX Disk storage system maintenance service. IMPORTANT 6.4.1 When performing maintenance service, the maintenance engineer connects a PC terminal used for maintenance to the ETERNUS DX Disk storage system. Also, the maintenance engineer may require information that is necessary for performing maintenance operations. If the maintenance engineer has any requirement, we ask that they be handled.
Chapter 7 Troubleshooting This chapter explains troubleshooting when errors occur. If you notice anything unusual during operation, then refer to "7.1 Check List" (page 80) to check the ETERNUS DX Disk storage system status, prepare the necessary information with "7.2 Required Information for Inquiries" (page 85), and contact your maintenance engineer. • • • • • • • • 7.
Chapter 7 Troubleshooting 7.1 Check List ■ When the ETERNUS DX Disk storage system refuses to turn on Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your maintenance engineer.
Chapter 7 Troubleshooting 7.1 Check List ● When the general status of ETERNUS Web GUI is Check whether the miniSAS cables (for drive enclosures) are connected in the correct order. If not, reconnect the miniSAS cables in the following order. Procedure 1 Press the controller enclosure's Power Switch for four seconds or more to turn off the ETERNUS DX Disk storage system, and turn off the AC power. 2 Re-connect the miniSAS cable.
Chapter 7 Troubleshooting 7.1 Check List Procedure 1 Remove the flange cover from the 2.5" type controller enclosure. Remove the front cover from the 3.5" type controller enclosure. For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the Flange Cover" (page 35). For details on how to remove the front cover, refer to "2.3 Attaching and Removing the Front Cover" (page 37). 2 Press the IP RESET Switch twice in a row within two seconds.
Chapter 7 Troubleshooting 7.1 Check List ■ When I/O access is slow Check the following points: When the cause is not identified, contact your maintenance engineer. • Check that the ambient temperature does not exceed the operating environment conditions. If so, Nearline SAS disk performance may be reduced. • Click the icon of each part in the Storage System Status screen of ETERNUS Web GUI to check if an abnormality is detected in ETERNUS DX Disk storage system parts.
Chapter 7 Troubleshooting 7.2 Required Information for Inquiries 7.2 Required Information for Inquiries Before contacting your maintenance engineer when trouble occurs, prepare the following information: For details on the maintenance service, refer to "6.4 Maintenance Service" (page 79). ● The model name and the serial number of the ETERNUS DX Disk storage system This information can be checked by using ETERNUS Web GUI, ETERNUS CLI, or the label on the front of the ETERNUS DX Disk storage system.
Chapter 7 Troubleshooting 7.2 Required Information for Inquiries ● Details about the trouble, any actions taken, and the results of these actions.
Appendix A Event Notification Message List This appendix describes the messages that are notified when event notification is enabled in the e-mail notification settings of ETERNUS Web GUI or ETERNUS CLI. A.1 Message Format This section describes the format and content of the event notification messages listed below.
Appendix A Event Notification Message List A.1 Message Format A.1.1 E-Mail An example of event notification by e-mail and its contents are shown below: Subject This is ETxxxxx1 notification message. Serial No: 00000000002 (Information)3 E-mail Notification Setup user comment.
Appendix A Event Notification Message List A.1 Message Format Number Message Description 4 A comment that is set using the e-mail notification setting of ETERNUS Web GUI or ETERNUS CLI is displayed. 5 A message that indicates the event is displayed. Refer to "A.2 Message List" (page 93) for details. 6 The message event type and the event code that are separated by a blank are displayed.
Appendix A Event Notification Message List A.1 Message Format A.1.2 SNMP The ETERNUS DX Disk storage system supports SNMPv1. To monitor the ETERNUS DX Disk storage system using SNMP Trap, software that can receive and analyze SNMP Traps must be used on the network. This section describes the type and the notification format of Traps. For details on the messages that are notified by SNMP Trap, refer to "A.2 Message List" (page 93).
Appendix A Event Notification Message List A.1 Message Format ■ Trap notification format The notification format of SNMPv1 is shown below. ● Generic Trap (standard Trap) Trap type enterprise coldStart generic- specifictrap trap agent-address 1.3.6.1.2.1.
Appendix A Event Notification Message List A.1 Message Format ● variable-bindings meanings MIB object name A.1.3 MIB object ID Description fjdarySspMachineId 1.3.6.1.4.1.211.1.21.1.101.1.1.0 Indicates the ID of the ETERNUS DX Disk storage system. fjdaryTrapMessage 1.3.6.1.4.1.211.1.21.1.101.11.0 Indicates the Message (Event Code + ' ' (blank) + Event Message). fjdaryTrapItemId 1.3.6.1.4.1.211.1.21.1.101.7.0 Indicates the value that identifies the component. fjdaryTrapWarningInfo 1.3.6.1.4.1.
Appendix A Event Notification Message List A.2 Message List A.2 Message List This section describes the event notification messages for each severity. A.2.1 Common Terms The following table shows components and terms that are used in A.2.2 to A.2.4 Abbreviation Meaning Description CM Controller Module Units that control all the operations in the device. CE Controller Enclosure A cabinet to install the CMs, which are the main control sections of the ETERNUS DX Disk storage system.
Appendix A Event Notification Message List A.2 Message List A.2.2 Error Messages This section describes the messages that are sent when the severity is Error for each type of event. ■ Error message list ● When the event type is "P" The following messages are sent when components fail or degrade or when a temperature error is detected. Event type and event code SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No.
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description P 09SSMM00 2 0900MM00 - Controller Module#m(zz xxHz) SAS Port Fault CM SAS Port is disconnected. SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description Remarks P 0ESSMM00 2 0E00MM00 - Controller Module#m(zz xxHz) NAND Controller These messages Fault are notified when "Module was broNAND Controller is disconnected.
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description P 13SSMM0p 2 1300MM0p - Controller Module#m(zz xxHz) FE Expander Port#p Fault CM FE Expander Port is disconnected. SS: Component subtype MM: CM module ID (10 – 11) p: Port number (0 – 1) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...
Appendix A Event Notification Message List A.2 Message List Event type and event code P 80SSdd0N SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description 2 8000dd0N - Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm ccccccc) Failed Usable 3.5 inch Disk is disconnected.
Appendix A Event Notification Message List A.2 Message List Event type and event code P 88SSddNN SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description 2 8000ddNN - Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm ccccccc) Fault Disk is disconnected because an error was detected by Disk Patrol. SS: Component subtype dd: DE-ID ("00" for a controller enclosure) NN: Disk slot number (hexadecimal) 3.5 inch disks: 0 – 0b 2.
Appendix A Event Notification Message List A.2 Message List Event type and event code P DASSdd00 SNMP Trap Upper: Message Trap Trap TrapItemID Sensor No. Info Lower: Description 6 DA00dd00 2 DE Exhaust temperature DE#dd Fatal CE exhaust temperature error or DE exhaust temperature error (fatal error) is detected.
Appendix A Event Notification Message List A.2 Message List Event type and event code M E207000B SNMP Trap Upper: Message Trap Trap Maintenance No. Info Lower: Description 7 E207000B NOT READY(11:Power Off/Fail Incomplete) The device is in Not Ready status. Failed to power off. Or the device power turns off immediately after the device powers on. M E207000C 7 E207000C Remarks These messages are notified when the relevant event occurs.
Appendix A Event Notification Message List A.2 Message List A.2.3 Warning Messages This section describes the messages that are sent when the severity is Warning. ■ Warning message list The following messages are sent when components require maintenance or preventive maintenance, when the battery reaches its expiration date, for unusual temperatures, and for other warning events. Event type and event code SNMP Trap Trap TrapItemID No.
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Trap TrapItemID No. J 09SSMM00 5 Upper: Message (*1) 0900MM00 0x00 Lower: Description Controller Module#m(zz xxHz) SAS Port Warning CM SAS Port error is detected. SS: Component subtype MM: CM module ID (10 – 11) m: CM number (0 – 1) zz: Model name (FC4G, SAS, or iSCSI) xx: CPU frequency (1.2GHz) pp...: Component number ss...: Serial number rr...
Appendix A Event Notification Message List A.2 Message List Event type and event code J 80SSdd0N SNMP Trap Trap TrapItemID No. 5 8000dd0N Upper: Message (*1) 0x00 Lower: Description Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm ccccccc) SMART SMART is reported from the 3.5 inch Disk. SS: Component subtype dd: DE-ID ("00" for a controller enclosure) N: Disk slot number (0 – b (hexadecimal)) n: Disk slot number (0 – 11 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc..
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Trap TrapItemID No. J 81SSddNN 5 Upper: Message (*1) 8000ddNN 0x00 Lower: Description Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm ccccccc) Warning 2.5 inch Disk error is detected. SS: Component subtype dd: DE-ID ("00" for a controller enclosure) NN: Disk slot number (0 – 17 (hexadecimal)) nn: Disk slot number (0 – 23 (decimal)) xxx: Disk capacity (GB/TB) yy: Disk speed cc...
Appendix A Event Notification Message List A.2 Message List Event type and event code SNMP Trap Trap TrapItemID No. Upper: Message (*1) Remarks Lower: Description J C3SSMM00 5 0B00MM00 0x00 These messages are notified when "Module reported a Warning" is enabled Many correctable errors occurred in the CM memory. for Warning Severity SS: Component subtype Level in Setup MM: CM module ID (10 – 11) Event Notification.
Appendix A Event Notification Message List A.2 Message List A.2.4 Informational Messages This section describes the messages that are sent when the severity is Information. ■ Informational message list ● When the event type is "I" The following messages are sent when an information-level event occurs: Event type and event code I 00000001 SNMP Trap Upper: Message Middle: Detail information Trap No. 9 Power on completed ($a) Detail information is not displayed. The device is powered ON.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000012 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Lower: Description Snap Data Pool (SDP) capacity reached $a%. (Policy Level2: Threshold $b%) Detail information is not displayed. Snap Data Pool (unencrypted) usage rate exceeds the threshold (Level2) $a% and reaches $b%.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000022 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Lower: Description %d RAID group name(s) changed No. $a $a $a : Name(old) $b $b $b Name(new) $c $c $c %d RAID group names are changed.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000026 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Lower: Description %d volume(s) deleted Volume $a:$b $a:$b $a:$b : %d volumes are deleted. %d: Quantity $a: Volume number $b: Volume name I 00000027 9 %d volume name(s) changed No. $a $a $a : Name(old) $b $b $b Name(new) $c $c $c %d volume names are changed.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000032 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Remarks Lower: Description iSCSI port parameters changed (CM#%a port#%b) IP Address $a Subnet Mask $b Gateway $c iSNS Server $d iSCSI Name $e Alias Name $f Host Affinity $h Reset Scope $i Reserve Cancel at Chip Reset $j CHAP $k Header Digest $l Data Digest $m CmdSN Count $n (This item is displayed when the CmdSN count number is set.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000034 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Remarks Lower: Description iSCSI host registered No. $a $a $a : No. $a $a $a : Name $b $b $b iSCSI Name (IP Address:Port#) $c ($d) $c ($d) $c ($d) Alias Name $f $f $f Host Response $g:$h $g:$h $g:$h This message is notified when "iSCSI Host Information Changed" is enabled for Informational Level in the event notification setting.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000036 Upper: Message SNMP Trap Middle: Detail information Trap No.
Appendix A Event Notification Message List A.2 Message List Event type and event code I 00000038 Upper: Message SNMP Trap Middle: Detail information Trap No. 9 Lower: Description Reset group changed CM#0 port#0 CM#0 port#1 CM#1 port#0 CM#1 port#1 0 01 *-* --- 1 01 --*-* A reset group is changed. *: A port is selected. -: A port is not selected. I 00000039 9 Remarks Host affinity group registered (No.
Appendix A Event Notification Message List A.2 Message List ● When the event type is "R" The following messages are sent when a normal state is restored for Error or Warning level events. Event type and event code SNMP Trap Upper: Message Trap TrapItemID (*1) No.
Appendix A Event Notification Message List A.2 Message List A.2.5 Test Messages The messages that are sent when the test notification of an event is performed in ETERNUS Web GUI or ETERNUS CLI are described below. ■ Send Test E-Mail The message is notified when the test notification of e-mail is performed in ETERNUS Web GUI or ETERNUS CLI.
Appendix A Event Notification Message List A.2 Message List Sense code SK 04 ASC ASCQ F1 90 Description DE Expander is disconnected. 04 F1 91 DE Expander Port is disconnected. 04 F1 D2 PSU is disconnected. 04 F1 DA CE exhaust temperature error or DE exhaust temperature error is detected. 04 F1 DB CE intake temperature error or DE intake temperature error (sensor failure) is detected. 04 F2 06 CM EXP is disconnected. 04 F2 08 CM DI port is disconnected.
Appendix A Event Notification Message List A.2 Message List Sense code SK Description ASC ASCQ 06 FB 80 SMART is reported from the 3.5 inch SAS Disk. 06 FB 81 SMART is reported from the 2.5 inch SAS Disk. 06 FB 90 DE Expander error is detected. 06 FB 91 DE Expander Port error is detected. 06 FB 0B Many correctable errors occurred in the CM memory. 06 FB D2 PSU error is detected. 06 FB DA DE exhaust temperature error (Warning) is detected.
Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager This appendix describes the display contents of events (SNMP Traps) that are notified to the SNMP manager (monitoring server) when using the server management software "SeverView Operation Manager" for monitoring the ETERNUS DX Disk storage system.
Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager Display contents of the ServerView Operation Manager Alarm type (--#TYPE) Severity (--#SEVERITY) Details (--#SUMMARY) variable-bindings (*1) for %s, %x Item warning to INFORMATIONAL Item warning to normal, from %s, id: %x[%x], normal (*2) message: %s SNMP Trap type specific trap No.
ETERNUS DX60 S2 Disk storage system User's Guide -OperationP3AM-5512-03ENZ0 Date of issuance: May 2012 Issuance responsibility: FUJITSU LIMITED • The content of this manual is subject to change without notice. • This manual was prepared with the utmost attention to detail. However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual.
