A3 40ppmLBP(@A4LEF) Operation Manual Ver. 3.0 October.
Chapter0.fm Warning: • Do not operate the equipment in ways not described in this manual, to prevent the possibility of damage. The manufacturer will not be responsible for any problems or damage that arises from improper use. • Electrical specifications and safety regulations differ in various countries. You should purchase only a product and consumables designed to be used in your country. Do not take the product or consumables to other countries.
Chapter0.fm Introduction Thank you for selecting this laser printer. In this manual you will find important information regarding operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference. Sections marked [!] denote important instructions for assuring safe use of the printer. Pay special attention to these sections and read them fully before operating the printer. This printer is certified as a Class 1 laser product under the U.S.
Chapter0.fm What This Manual Contains This manual consists of four chapters and the appendixes section. Chapter 1 Before Installation Describes contents of the package and names of parts, as well as information on how paper travels during the printing process. Chapter 2 Installation Walks you through installing the printer. Be sure to read this chapter before installing the printer.
Chapter0.fm Manual Conventions The following conventions are used in this manual. Important: Provides information required to successfully complete an operation or procedure. Be sure to read this before performing the relevant operation. Note: Provides useful additional information. Reference: Provides further information for reference. Throughout the manual, the personal computer or workstation to which the printer is to be connected is called the “host computer”.
Chapter0.fm Features This printer offers the following outstanding features. High-quality printing The laser printer engine assures razor-sharp output of graphics and text, even at very small point sizes, at resolution up to 1200 dpi x 1200 dpi (Option). Ergonomic operation The easy-to-read display clearly shows the operation status of the printer. Ergonomically shaped front-panel buttons are used to control all functions.
Chapter0.fm Table of Contents Introduction .....................................................................v What This Manual Contains ........................................... vi Manual Conventions ..................................................... vii Features ....................................................................... viii Safety Notes ................................................................... xi Chapter1 Before Installation 1.1 Unpacking the Printer ....................
Chapter0.fm Chapter4 Troubleshooting 4.1 Power-On Problems .............................................4-2 4.2 Print Quality Problems .........................................4-3 4.3 Error Messages ....................................................4-7 4.4 Paper Jams ..........................................................4-9 4.5 Other Problems ..................................................4-37 Appendix Appendix A Print Media .............................................
Chapter0.fm Safety Notes Read this section carefully to ensure that you operate your machine safely. This section describes the graphic symbols used throughout the guide. is used to alert operators to an operating procedure, practice, or condition that, if not strictly observed may result in severe injury or loss of life. is used to alert operators to an operating procedure, practice, or condition that if not strictly observed, might result in safety hazards to personnel or damage to equipment.
Chapter0.fm Installations and relocation Do not place the machine in a hot, humid, dusty, or poorly ventilated environment. Prolonged exposure to these adverse conditions can cause a fire or shock hazard. Do not place the machine near heaters or volatile, flammable, or combustible materials such as curtains that may catch fire. Place the machine on a level and sturdy surface that can withstand the machine weight. If tilted, the machine may fall over and cause injuries. The machine weighs 26kg.
Chapter0.fm When lifting the machine, get a firm footing and bend your knees to avoid possible injuries to your back. The machine has ventilation holes on the rear panel and side panel. Ensure that the machine is installed with a minimum clearance of 100mm from its right side to the wall and 200mm from its left side to the wall and 300mm from the rear vent to the wall. A poorly ventilated machine can cause excessive internal heat and a fire.
Chapter0.fm When moving the machine, do not tilt it more than indicated below. If tilted excessively, the machine may fall over and cause injuries. Other Precautions ! The machine is capable of operating normally within the following recommended environmental limits. Temperature range 10 - 32°C Humidity range 15 - 85% (no condensation) ! Humidity should be 70% or below at 32°C, and temperature should be 28°C or below at 85% humidity. Note: Sudden temperature fluctuations can affect copy quality.
Chapter0.fm Power requirements and earthing connection Three power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause a fire or shock hazard. If in doubt, contact the Xerox Customer Support Centre.
Chapter0.fm Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. Do not place a heavy object on the cord. A damaged cord can cause a fire or shock hazard. Never touch a power cord with wet hands. Danger of electric shock exists. Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell, or if water is spilt into the machine. These conditions can result in a fire.
Chapter0.fm Do not unplug or replug the machine when it is on. Unplugging a live connector can deform the plug and cause a fire. When unplugging the machine, grasp the plug instead of the cord. Forcibly pulling on the cord can damage it and cause a fire or shock hazard. Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance. Access to a live machine’s interior can cause a shock hazard.
Chapter0.fm Other Precautions ! When installed at a certain location, the machine may cause interference with radio and television reception. If you notice flickering or distorted images or noises on your audio-visual units, your machine may be causing radio interference. Switch it off, and if the interference disappears, the machine is the cause of radio interference. Perform the following procedure until the interference is corrected. Move the machine and the TV and/or radio away from each other.
Chapter0.fm Operating precautions Do not place any liquid container such as a vase or coffee cup on the machine. Spilt water can cause a fire or shock hazard. Do not place any metal part such as staples or clips on the machine. If metal and flammable parts migrate into the machine, they can short internal components, and cause a fire or shock hazard. If debris (metal or liquid) migrates into the machine, switch off and unplug the machine. Contact the Xerox Customer Support Centre.
Chapter0.fm Never touch a labelled area found on or near the fuser. You can get burnt. If a sheet of paper is wrapped around the fuser, do not try to remove it by yourself to avoid injuries or burns. Switch off the machine immediately, and contact the Xerox Customer Support Centre. Do not place any heavy object on the machine. An off-balance machine can fall over or the heavy object can fall, causing injuries.
Chapter0.fm Do not use a highly flammable spray or solvent near the machine. It can cause a fire. When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause a fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Doing so can cause injuries or burns.
Chapter0.fm Handling consumables Never throw a EP cartridge into an open flame. It can cause an explosion and you can get burnt. Other Precautions ! Do not unpack consumables before use. Store consumables in a cool, dry, and clean environment, away from an open flame, and out of direct exposure to sunlight. ! When using consumables, read and observe operating instructions and safeguards given on the package and container.
Chapter 1 Before Installation This chapter describes contents of the package and names of parts, as well as information on how paper travels during the printing process. 1.1 Unpacking the Printer .......................................... 1-2 1.2 Parts of the Printer............................................... 1-3 1.3 Paper Path...........................................................
Before Installation Chapter1.fm 1.1 Unpacking the Printer When you unpack the printer, make sure that all the items shown below are included. If any items are missing or damaged, contact your dealer. Caution: • This printer is very heavy. The weight of the main unit without paper cassette, consumables, and paper is about 26 kg. Never attempt to lift the printer by yourself. The printer should always be carried by two persons.
Chapter1.fm Before Installation 1.2 Parts of the Printer The various parts of the printer are explained below. Main unit Front Paper output tray Used when printing on paper sizes A3 - B4. A3 500-sheet universal cassette Operation panel Contains all controls required for operation of the printer. Can hold paper sizes from A3 to A5. Paper exit slot The printed sheets are deposited here (face down). Extension tray (paper stopper) Holds paper output with size B4 or A3.
Before Installation Chapter1.fm Internal parts Top cover Open the cover when replacing the EP cartridge or removing jammed paper. EP cartridge The integrated cartridge contains the toner and the photosensitive drum. Front paper tray Leave it open when loading paper of size from B4 to A3. For smaller size paper such as postcards, take out the tray and set the paper. Fuser Fixes toner onto the paper. Caution: The fuser becomes very hot in operation.
Chapter1.fm Before Installation Option Front HCS Unit Delivers up to 1000 sheets of printouts. Paper Feeder A3 500-sheet Universal Cassette Holds a 500-sheet A3-size universal paper cassette or a 500-sheet A4size universal paper cassette. Stores A5- to A4-size paper. HCF Unit Stores up to 2000 sheets of A4- or Letter-size paper. Rear Duplex printing Unit Enables printing on both sides of a sheet of paper.
Before Installation Chapter1.fm 1.3 Paper Path The paper path inside the printer is shown in the illustration below. (1) The paper is pulled out of the front paper tray or the cassette. (2) The image is transferred by the photosensitive drum. (3) The toner on the paper is fixed by the fuser. (4) After passing the duplex printing unit, the paper is fed once more through steps (2) and (3). (5) The paper emerges onto the output tray, or the HCS tray if the optional HCS tray is installed.
Chapter 2 Installation This chapter describes how to install the printer. Be sure to read this chapter before installing the printer. 2.1 Installation Precautions........................................ 2-2 2.2 Installing the EP Cartridge ................................... 2-4 2.3 Using the Paper Cassette.................................... 2-8 2.4 Connecting the Power Cord............................... 2-12 2.5 Turning the Printer On and Off........................... 2-14 2.
Installation Chapter2.fm 2.1 Installation Precautions To make optimum use of the printer, observe the following precautions. Environment Install the printer at a location described below. Caution: The installation surface must be stable and very sturdy to support the considerable weight of the printer. If the printer falls over, this will cause a severe risk of injuries. Note: Place the printer on a table that is less than 700mm in height.
Chapter2.fm Installation Space requirements Caution: The machine has ventilation holes on the rear panel and side panel. Ensure that the machine is installed with a minimum clearance of 100mm from its right side to the wall and 200mm from its left side to the wall and 300mm from the rear vent to the wall. A poorly ventilated machine can cause excessive internal heat and a fire.
Installation Chapter2.fm 2.2 Installing the EP Cartridge Install the EP cartridge in the printer using the procedure described below. Reference: For information on removing the EP cartridge, please refer to “3.2 Replacing the EP Cartridge”. Handling Precautions • Do not expose the cartridge to direct sunlight or other strong light sources. • Do not carry out the procedure at a brightly lit location, and complete the installation procedure as quickly as possible (within about 5 minutes).
Chapter2.fm Installation 2. Pull the fuser’s nip spacer (one on each side) in the direction of the arrows to remove it. Nip spacer 3. Remove the two orange spacers installed to prevent the BTR roller from falling off. Hold a spacer; then while pressing slide it towards the inside of the printer and pull it out. Repeat the same procedure with the other spacer.
Installation Chapter2.fm 4. Remove the EP cartridge from the packing, and pull out the protective paper sheet from the drum shutter. Then shake the cartridge seven to eight times as shown in the illustration, to free the toner. Important: Uneven toner distribution may degrade print quality. If the toner has not been properly freed by shaking the cartridge, a noise may be heard when turning on the printer and the EP cartridge may be damaged. 5.
Chapter2.fm Installation 7. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 8. Close the top cover. Press the center part of the top cover until it locks securely. Important: Make sure that the top cover is properly locked. Otherwise print quality problems may occur. If the top cover cannot be closed, remove the EP cartridge completely and reinsert it all the way into the printer. Then try to close the top cover again.
Installation Chapter2.fm 2.3 Using the Paper Cassette Follow the steps below to load paper into the A4 500-sheet universal cassette. Reference: For details on print media and sheet capacity with this paper cassette, please refer to “Appendix A Print Media”. 1. Place the paper cassette on a flat surface. Note: If the paper cassette is already inserted into the printer, lift the cassette until it stops, pull it out, then gently remove it from the printer while lifting it up. 2.
Chapter2.fm Installation 3. Gently squeeze the side guides and slide them all the way out. Note: If the cassette’s plate remain raised, press it down to lock it. 4. Align the four corners of the paper and place the paper in the cassette with the print side up. Make sure the paper is placed at the center of the cassette. Important: Do not use paper with creases or wrinkles. When using special paper, fan it before insertion. Do not overload the cassette.
Installation Chapter2.fm 5. While pressing the side guides, adjust them to the paper width. Important: Make sure the stack is under the retaining clips on both sides. Adjust the side guides to the paper size correctly; otherwise paper may not be transported correctly and may result in paper jam. 6. When the side guides are aligned, adjust the length guide to the paper width. Important: Make sure the stack is under the retaining clip on the guide.
Chapter2.fm Installation 7. Insert the cassette all the way into the printer. Make sure the cassette is properly seated. Saja Operation Manual 10/12/00 Note: An indicator on the right side of the cassette shows the remaining paper amount. Use it as a general hint to decide when to replenish paper. Note: When printing large amounts using general paper or other media, the stack of output sheets may scatter. in this case stand up the paper stopper in the paper output tray.
Installation Chapter2.fm 2.4 Connecting the Power Cord Connect the printer to an AC outlet as described below. Warning: • Three power specifications are listed below. The specifications that apply to your machine depend on your machine configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause a fire or shock hazard. If in doubt, contact the Xerox Customer Support Centre.
Chapter2.fm Installation 2. Verify that the power switch of the printer is set to the [O] (off) position, then insert the plug of the power cord into the AC outlet. Connect the ground cable to the ground terminal.
Installation Chapter2.fm 2.5 Turning the Printer On and Off When you turn on the power switch of the printer, the printer will take about 40 seconds to warm up before printing will become ready. Turn off the printer at the end of the day or if the printer will not be used for a long time. Note: When the printer is turned off, all print data still in the printer memory will be lost. Important: If there is paper in the front paper tray, remove the paper before turning the printer on.
Chapter2.fm Installation Turning the printer off Turn the printer off as follows. Note: When the printer is turned off, all print data and settings in the printer memory will be lost. 1. Check the indication to make sure the printer is not performing any task. PRINT RDY 2. Set the power switch on the right side of the printer to [ O ] to turn off the printer.
Installation Chapter2.fm 2.6 Using the Front Paper Tray To load print media in the printer, proceed as described below. Important: Insert the paper only after the printer is turned on. Loading paper into the front paper tray Reference: For information on paper sizes that can be loaded into the front paper tray, please refer to “Appendix A Print Media”. 1. Open the front paper tray by pulling the latch at the top center. Important: The front paper tray opens to an angle of about 80 degrees.
Chapter2.fm Installation 3. Adjust the paper guide to fit the paper you intend to use. Important: Adjust the paper guides to the paper size correctly; otherwise paper may not be transported correctly and may result in paper jam. 4. Align the four corners of the paper and place the paper on the tray with the print side up. Insert the paper all the way in until it gently touches the stopper of the printer. Important: Do not use paper with creases or wrinkles, and do not overload the front paper tray.
Installation Chapter2.fm 5. If small size paper was loaded, return the paper tray to its normal position. Hold both sides of the paper tray and push it into the printer until it stops. Lift it up gently, and then further push it to return it to its original position. 6. When using paper with a length less than A4 width, the front paper tray can be closed during operation. Note: 2-18 When delivering printouts larger than B4, pull out the extension tray and open the paper stopper.
Chapter2.fm Installation Note: Saja Operation Manual 10/12/00 When printing large amounts using general paper or other media, the stack of output sheets may scatter. in this case stand up the paper stopper in the paper output tray.
Installation 2-20 Chapter2.
Chapter 3 Daily Operations This chapter explains how to replenish paper, replace the EP cartridge, and perform other tasks necessary for day-to-day operations of the printer. 3.1 Replenishing Paper .............................................3-2 3.2 Replacing the EP Cartridge .................................3-9 3.3 Replacing the BTR Roller ..................................3-14 3.4 Replacing the Fuser ...........................................3-19 3.5 Replacing the Feed Rollers(HCF) ....................
Daily Operations Chapter3.fm 3.1 Replenishing Paper When the printer runs out of paper, a warning message appears on the display. When this happens, load more paper using the following procedure. Loading paper into the front paper tray Reference: For information on paper sizes that can be loaded into the front paper tray, please refer to “Appendix A Print Media”. 1. Open the front paper tray by pulling the latch at the top center. Important: The front paper tray opens to an angle of about 80 degrees.
Chapter3.fm Daily Operations 3. Adjust the paper guide to fit the paper you intend to use. Important: Adjust the paper guide to the paper size correctly; otherwise paper may not be transported correctly and may result in paper jam. Note: When adding paper of the same size, there is no need to adjust the paper guide. 4. Align the four corners of the paper and place the paper into the tray with the print side up. Insert the paper all the way in until it gently touches the stopper of the printer.
Daily Operations Chapter3.fm 5. If small size paper was loaded, return the paper tray to its normal position. Hold both sides of the paper tray and push it into the printer until it stops. Lift it up gently, and then further push it to return it to its original position. 6. When using paper whose length is less than A4's width, the front paper tray can be closed during operation. Note: 3-4 When delivering printouts larger than B4, pull out the extension tray and open the paper stopper.
Chapter3.fm Daily Operations 7. Check the display and make sure the printer is ready for printing. Important: If an error message is shown, please refer to “4.3 Error Messages”. PRINT RDY Adding paper to the A4 500-sheet universal cassette Follow the steps below to load paper into the A4 500-sheet universal cassette. Reference: For details on print media and sheet capacity with this paper cassette, please refer to “Appendix A Print Media”. 1.
Daily Operations Chapter3.fm 3. Gently squeeze the side guides and slide them all the way out. Note: If the cassette’s plate remain raised, press it down to lock it. 4. Align the four corners of the paper and place insert it into the cassette with the print side up. Make sure the paper is placed at the center of the cassette. Important: Do not use paper with creases or wrinkles. When using special paper, fan it before insertion. Do not overload the cassette.
Chapter3.fm Daily Operations 5. While pressing the side guides, adjust them to the paper width. Important: Make sure the stack is under the retaining clips on both sides. Adjust the side guides to the paper size correctly; otherwise paper may not be transported correctly and may result in paper jam. 6. When the side guides are aligned, adjust the length guide to the paper width. Important: Make sure the stack is under the retaining clip on the guide.
Daily Operations Chapter3.fm 7. Insert the cassette completely the printer. Make sure the cassette is properly seated. Note: The indicator on the right side of the cassette shows the remaining paper amount. Use it as a general hint to decide when to replenish paper. 8. Check the display and make sure the printer is ready for printing. Reference: If an error message is shown, please refer to “4.3 Error Messages”.
Chapter3.fm Daily Operations 3.2 Replacing the EP Cartridge When it becomes necessary, replace the EP cartridge with a new one, using the procedure described below. Handling Precautions • Do not expose the cartridge to direct sunlight or other strong light sources. • Do not carry out the procedure at a brightly lit location, and complete the installation procedure as quickly as possible (within about 5 minutes). • The drum shutter protects the photosensitive drum from external light.
Daily Operations Chapter3.fm 2. Turn the printer off by pressing the [ O ] side of the power switch on the right side of the unit. Note: You can replace the EP cartridge with the printer still turn on. 3. Hold the recessed area and lift to open the top cover. Warning: Make sure the top cover is opened all the way to the back until it stops. (Also, when closing, slowly close the top cover.
Chapter3.fm Daily Operations 4. Hold the EP cartridge as shown in the illustration and pull it out slowly. Warning: Note: Never dispose of the EP cartridge in fire! Remaining toner in the cartridge may explode, posing a severe risk of injury. To prevent stains, place the cartridge on a surface covered with some old newspaper. 5. Remove a new EP cartridge from the packing, and pull out the protective paper sheet from the drum shutter.
Daily Operations Chapter3.fm Important: Uneven toner distribution may degrade print quality. If the toner has not been properly freed by shaking the cartridge, a noise may be heard when turning on the printer and the EP cartridge may be damaged. 6. Place the EP cartridge on a flat surface and press it down with one hand. Then grasp the end tab of the sealing tape and pull the tape straight out horizontally. Important: If the tape is pulled out at an angle, it may break.
Chapter3.fm Daily Operations 8. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 9. Close the top cover. Press the center part of the top cover until it locks securely. Important: Make sure the top cover is properly locked. Otherwise print quality problems may occur. If the top cover cannot be closed, remove the EP cartridge completely and reinsert it all the way into the printer. Then try to close the top cover again. 10.
Daily Operations Chapter3.fm 3.3 Replacing the BTR Roller When it becomes necessary, replace the BTR roller with a new one, using the procedure described below. Caution: Be sure to switch off and unplug the printer before accessing its interior for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can cause a shock hazard. 1. Make sure the indication [PRINT RDY] is shown on the display. PRINT RDY 2.
Chapter3.fm Daily Operations 4. Hold the EP cartridge as shown in the illustration and pull it out slowly. Note: Saja Operation Manual 10/12/00 To prevent stains, place the cartridge on a surface covered with some old newspaper.
Daily Operations Chapter3.fm 5. While holding the pins on left side of the BTR roller, pull it towards you and lift it out. 6. Hold the new BTR roller with the pin on the left side. First, insert the shaft into the right bearing. Then, insert the left shaft.
Chapter3.fm Daily Operations 7. Hold the EP cartridge as shown. Then, ➀ insert the projecting parts on the cartridge into the guide channels of the printer, and ➁ lower the cartridge into the printer. Important: Do not touch any parts inside the printer. 8. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 9. Close the top cover. Press the center part of the top cover until it locks securely.
Daily Operations Chapter3.fm Important: Make sure the top cover is properly locked. Otherwise print quality problems may occur. 10. Turn on the printer again, then check the display and make sure the printer is ready for printing. Reference: If an error message is shown, please refer to “4.3 Error Messages”.
Chapter3.fm Daily Operations 3.4 Replacing the Fuser When it becomes necessary, replace the fuser using the procedure described below. Caution: Never touch the heater area (where a label indicating high temperature is located), or else burns may result. If paper is jammed at the heater or roller area, do not remove the paper by force; otherwise personal injury may result. Instead, immediately turn off the power and contact your local dealer for assistance.
Daily Operations Chapter3.fm 3. Pull on the recessed area to open the top rear cover, as shown. 4. Open the lever on the left side of the fuser. 5. While holding the pins on both sides of the fuser, lift up its left end. Then, slide it and remove the tab on the right, and lift it up to remove the fuser. Important: Do not touch any parts inside the printer. Caution: Before replacing the fuser, be sure to turn off the power and wait for 40 minutes to allow the printer to cool down.
Chapter3.fm Daily Operations 6. Pull the new fuser’s nip spacer (one on each side) in the direction of the arrows to remove it. 7. Install a new fuser. Insert the projecting part on the right side of the fuser into the groove of the printer. 8. Press the left side to return the lever to its original position and secure the fuser.
Daily Operations Chapter3.fm 9. Close the rear cover. 10. Turn on the printer again, then check the display and make sure the printer is ready for printing. Reference: If an error message is shown, please refer to “4.3 Error Messages”.
Chapter3.fm Daily Operations 3.5 Replacing the Feed Rollers(HCF) When it becomes necessary to replace the feed rollers in the optional High Capacity Feeder(HCF), follow the procedure below. There are all together three feed rollers. When replacing the rollers, be sure to replace all of them at the same time. 1. Make sure the PRINT RDY message is displayed on the control panel. 2. Set the switch on the right side of the printer to the [O] position to turn the power off.
Daily Operations Chapter3.fm 4. Grasp the recessed at the top of the rear cover on the high capacity feeder, and pull it towards you to open the cover. Remove the paper cassette. 5. First, expand the clip on the feed roller closest to you and remove it. Important: If the clip is located at the rear of the feeder roller, use your hand to turn the roller so that the tab comes to the front, and then preform the replacement. clip 6.
Chapter3.fm Daily Operations 7. While holding the stopper down with your finger, expand the clip on the feed roller closest to you and remove it, then do the same for the feed roller that is furthest away from you. Important: If the clip is located at the rear of the feeder roller, use your hand to turn the roller so that the tab comes to the front, and then preform the replacement. clip 8. Fit a new feed roller onto the shaft furthest away.
Daily Operations Chapter3.fm 9. Let go of the metal stopper so it springs back into position. Important: The stopper springs back into position when you let it go. Be careful not to get your fingers caught. 10. Fit a new feed roller onto the shaft closest to you. The tabs on the left fit into the slots on the spacer and the clip on the right fits into the groove on the shaft. When you hear a clicking sound, the feed roller is firmly in place. 11.
Chapter3.fm Daily Operations 12. Return the paper cassette into the front. 13. Turn the power on and make sure the PRINT RDY message is displayed on the control panel. Reference: If an error message appears on the display, see 4.
Daily Operations Chapter3.fm 3.6 Cleaning In order to keep the printer in optimum working condition, clean it about once per month as described below. Also, after replacing the EP cartridge or removing paper jams, check and if necessary clean the printer as required. Caution: Before cleaning the printer or performing any other maintenance steps, be sure to turn the printer off and disconnect the power cord from the AC outlet, to prevent the risk of electric shock.
Chapter3.fm Daily Operations Cleaning the interior of the printer After removing a paper jam or replacing the EP cartridge, check the inside of the printer. Remove any paper scraps and wipe off paper dust using a dry, clean cloth. Warning: Make sure the top cover is opened all the way to the back until it stops. (Also, when closing, slowly close the top cover.) If the top cover is not in a steady position, it may close rapidly and cause injuries to your hands.
Daily Operations Chapter3.fm Cleaning the ROS sealed glass 1. Open the top cover all the way to the back until it stops. Warning: Make sure the top cover is opened all the way to the back until it stops. (Also, when closing, slowly close the top cover.) Important: If printouts still remain in the paper exit area, remove them before opening the top cover; otherwise paper jam may result.
Chapter3.fm Daily Operations 2. Hold the EP cartridge as shown in the illustration and pull it out slowly. 3. Use a dry cloth to clean the glass. 4. Hold the EP cartridge as shown. Then (1) insert the projecting parts on the cartridge into the guide channels of the printer, and (2) lower the cartridge into the printer.
Daily Operations Chapter3.fm 5. Push the EP cartridge all the way in. Important: Make sure the cartridge is seated properly. 6. Close the top cover. Press the center part of the top cover until it locks securely. Important: Make sure the top cover is properly locked. Otherwise print quality problems may occur. If the top cover cannot be closed, remove the EP cartridge completely and reinsert it all the way into the printer. Then try to close the top cover again.
Chapter3.fm Daily Operations 3.7 Daily Maintenance At the end of the day, turn off the power as follows. 1. Check the indication to make sure the printer is not performing any task. 2. Set the power switch on the right side of the printer to [ O ] to turn off the printer. Important: If an error message is shown, please refer to “4.3 Error Messages”.
Daily Operations Chapter3.fm 3.8 If the Printer is Not Used Over an Extended Period of Time Remove any paper from the front paper tray and cassette and store it in a location with low levels of dust and humidity. Caution: Before cleaning the printer or performing any other maintenance steps, be sure to turn the printer off and disconnect the power cord from the AC outlet, to prevent the risk of electric shock. 1. Check the indication to make sure the printer is not performing any task. PRINT RDY 2.
Chapter3.fm Daily Operations 4. Remove the paper from the front paper tray as well as the paper cassette, and store it in a location with low levels of dust and humidity. Reference: For detailed information on storage, please refer to “Appendix A Print Media”.
Daily Operations Chapter3.fm 3.9 Checking the Power Cord Caution: Perform the following checks about once per month. Turn the printer off before making the checks. If any problems are detected, please contact your dealer or an authorized service station. Verify that the plug of the power cord is firmly plugged into the AC outlet. Check the plug of the power cord for heat damage, rust, bent prongs or other damage. Verify that the plug and AC outlet are free of accumulated dust.
Chapter3.fm Daily Operations 3.10Relocating the Printer To move the printer, follow the procedures outlined here. Caution: • Caution:This printer is very heavy. The weight of the main unit without paper cassette, consumables, and paper is about 26kg. Never attempt to lift the printer by yourself. The printer should always be carried by two persons. • To carry the printer, grasp the four bottom corners from the right and left side, not the front (operation panel) and back side.
Daily Operations Chapter3.fm 1. Check the indication to make sure the printer is not performing any task. PRINT RDY 2. Set the power switch on the right side of the printer to [O] to turn off the printer. Important: If an error message is shown, please refer to “4.3 Error Messages”. 3. Disconnect the power cord from the AC connector on the AC outlet and the printer. Warning: Never touch the power cord or plug with wet hands, to prevent the risk of electric shock.
Chapter3.fm Daily Operations 4. Take out the paper cassette from the printer, and remove any paper still in the front paper tray. Note: If paper is loaded in the paper cassette, then remove the paper and wrap it up. 5. Open the top cover all the way to the back until it stops. Warning: Make sure the top cover is opened all the way to the back until it stops. (Also, when closing, slowly close the top cover.
Daily Operations Chapter3.fm 6. Hold the EP cartridge as shown in the illustration and pull it out slowly. Note: To prevent stains, place the cartridge on a surface covered with some old newspaper. Important: If the printer is transported with the cartridge in place, toner may spill inside printer. Do not shake the removed EP cartridge, to prevent toner spills. Replace the removed toner cartridge in its aluminum bag or wrap it in thick cloth, to protect it from light. 7. Close the top cover.
Chapter3.fm Daily Operations 8. Together with a second person, lift and carry the printer to its new location. To move the printer over long distances, reuse the shipping carton and other packing material. 9. Reinstall the printer at the new location. Reference: Follow the same procedures as described in “Chapter2 Installation” .
Daily Operations 3-42 Chapter3.
Chapter 4 Troubleshooting This chapter covers procedures to isolate and solve problems that may occur during use of the printer. 4.1 Power-On Problems ............................................4-2 4.2 Print Quality Problems .........................................4-3 4.3 Error Messages ...................................................4-7 4.4 Paper Jams ..........................................................4-9 4.5 Other Problems ..................................................
Troubleshooting Chapter4.fm 4.1 Power-On Problems This section describes problems that can occur when starting up the printer. If the trouble still persists even after performing the checks listed below, turn the printer off, disconnect the power cord from the AC outlet, and contact your dealer or an authorized service station. Warning: Do not attempt to modify the printer in any way, to prevent the risk of fire or smoke generation.
Chapter4.fm Troubleshooting 4.2 Print Quality Problems This section describes possible quality problems during printing. Go through the list below to find the condition that most resembles the problem, and follow the recommended action. If the trouble persists, turn the printer off and disconnect the power cord from the AC outlet. Then contact your dealer or an authorized service station.
Troubleshooting Description Repetitive defects Character voids Toner smears when rubbed Black page 4-4 Chapter4.fm Possible Cause Action The paper path is dirty. Print out several blank sheets. The EP cartridge is old or damaged. Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”. The print media is outside the recommended specifications. Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”. The EP cartridge is old or damaged.
Chapter4.fm Troubleshooting Description Blank page Possible Cause Action The sealing tape of the EP cartridge is not pulled out. Pull out the sealing tape. See “3.2 Replacing the EP Cartridge”. The printer feeds two or more sheets at a time. Avoid adding paper to a nearly full stack. See “3.1 Replenishing Paper”. The EP cartridge is old or damaged. Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”. The toner in the EP cartridge is low.
Troubleshooting Description Plotted print Chapter4.fm Possible Cause Action The print media is outside the recommended specifications. Use the recommended print media. See “3.1 Replenishing Paper” and “Appendix A Print Media”. The print media is moist. Remove the moist media and load new, dry media. See “3.1 Replenishing Paper”. The EP cartridge is old or damaged. Replace the EP cartridge. See “3.2 Replacing the EP Cartridge”. The EP cartridge is not installed correctly.
Chapter4.fm Troubleshooting 4.3 Error Messages The table below lists status codes, error messages, and any action you need to take. Saja Operation Manual 10/12/00 Status Code Error Message Possible Cause and Action E0 E1, E2-1 E2-2, E3, E4 E7, E8 E0: PAPER JAM INSIDE HCF E1: PAPER JAM TRAY TO REGI. E2-1: PAPER JAM MISFEED E2-2: PAPER JAM MISFEED DUPLEX E3: PAPER JAM REGI. TO FUSER. E4: PAPER JAM EXIT E7: JAM DUPLEX PLEASE CLEAR JAM E8: PAPER JAM HCS A paper jam has occurred inside the printer.
Troubleshooting Status Code Chapter4.fm Error Message Possible Cause and Action U2 ROS FALL PWR OFF THEN ON ROS have occurred. Turn the printer off and then back on again. See “2.5 Turning the Printer On and Off”. U4 FUSER FAIL PWR OFF THEN ON There is a problem with the fuser. Turn the printer off and then back on again. See “2.5 Turning the Printer On and Off”. P1 PUSER PAUSE The host computer has sent a standby command. Cancel the standby command.
Chapter4.fm Troubleshooting 4.4 Paper Jams When paper gets jammed inside the printer, printing stops and a status code indicating the position of the jam appears on the display.
Troubleshooting Chapter4.fm Typical causes of paper jams The most common causes of paper jams are: • The printer is not placed on a level surface. • The print media does not conform to the specifications. • The paper is not loaded correctly in the front paper tray or the cassette. • The paper is wrinkled or curled. • The paper guide is not set correctly. Caution: • If paper is jammed in a hard to reach or hard to see location in the printer, do not try to remove it by force.
Chapter4.
