Printing, Copying, Scanning, Faxing, and Dell Document Hub 18 Printing........................................................................................ 273 19 Copying ....................................................................................... 295 20 Scanning..................................................................................... 307 21 Faxing .......................................................................................... 335 22 Dell™ Document Hub ..................
72
Printing 18 This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media.
Canceling a Print Job There are several methods for canceling a job. • "Canceling a Job From the Operator Panel" • "Canceling a Job From a Computer Running Windows® Operating System" Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Tap Stop. Printing is canceled only for the current job. All the following jobs will continue to print. To cancel a job before it has started printing: 1 Press the button. A list of print jobs appears. 2 Tap the desired job to cancel.
Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit 1 Click StartDevices and Printers. For Windows Vista®: Click Start Control Panel Hardware and Sound Printers. For Windows Server® 2008: Click Start Control Panel Printers. For Windows Server® 2008 R2: Click Start Devices and Printers. For Windows® 8/Windows® 8.
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Flip on Short Edge Landscape Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Secure Print You can temporarily store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time. Send confidential data. Enter the password from the operator panel. Print data. Confidential Data is deleted at a designated time.
Proof Print The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time. One set is printed. Send data. Check if the print result is OK. Print the rest of sets from the operator panel. The difference between each of the job types are listed below.
4 Tap until the desired user ID appears, and then tap that user ID. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then tap OK. For details about specifying the password, see "Specifying your password on the operator panel (Secure Print/Private Mail Box Print)." 6 Tap until the desired document appears, and then tap that document.
Supported File Formats Files in the following file formats can be printed directly from a USB memory. • PDF • TIFF • JPEG Inserting and Removing a USB Memory You can insert the USB memory before printing or scanning images. Before removing the USB memory, ensure that the printer is not accessing the USB memory. CAUTION: If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory device itself may be destroyed.
Printing a JPEG File in a USB Memory 1 Press (Home) button. 2 Insert a USB memory to the front USB port of the printer. For details about inserting a USB memory, see "Inserting and Removing a USB Memory." 3 Tap Print JPEG. 4 Scroll through the page or select a folder until the desired files appear, and then tap those files. To select all the files, tap .
For Windows Server® 2012/Windows Server® 2012 R2: 1 Click Server Manager of the Start screen. 2 Select Add Roles and Features from the Manage menu. 3 Click Next on the Before You Begin window Select installation type on the Installation Type window Select destination server on the Server Selection window in the Add Roles and Features Wizard. 4 Check the Print and Document Services check box on the Server Roles window, and then click Next.
On the Desktop screen, right-click the bottom left corner of the screen, and then click Control Panel Hardware and Sound (Hardware for Windows Server® 2012/Windows Server® 2012 R2) Devices and Printers. b Right-click the printer you just created, and then click Printer properties (Properties for Windows Vista® and Windows Server® 2008). c On the General tab, click Print Test Page. When a test page prints successfully, installation is complete.
Connecting the Mobile Device 1 Connect the mobile device to the Wi-Fi Direct network. For Windows® 8, Windows® 8.1, Windows® RT, and Windows® RT 8.1 a Tap Settings in the PC settings menu. b Tap the Wi-Fi icon. c Tap the printer's SSID, and then tap Connect. d Enter the passphrase, and then tap Next. The mobile device will connect to the printer. For Windows® 7 a Click the network icon on the taskbar. b Click the printer's SSID, and then click Connect.
For Windows Vista® and Windows® 7 You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Windows® Computers." For iOS You need to install the printing application such as Dell Document Hub App for Dell, and then the printer is ready for use. For Android You need to install the printing application such as Dell Document Hub app, and then the printer is ready for use.
Resetting the PIN 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Network. 4 Tap Wi-Fi Direct. 5 Tap until WPS Setup appears, and then tap WPS Setup. 6 Tap PIN Code. 7 Tap Reset Code. 8 Tap Yes. The Wi-Fi Direct is disconnected and the PIN is reset. Mobile Printing The printer supports printing from a variety of mobile devices. Android OS Download the Dell Document Hub app for free from Google Play.
Printing With AirPrint AirPrint allows you to print through a network with the device running iOS or OS X. Be sure to install the latest version of iOS for iOS device. For OS X, be sure to update OS X and the apps you have purchased from the App Store using the Software Update. Setting Up AirPrint on Your Printer 1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser.
NOTE: To register the printer to the Google Cloud Print service, the printer needs to be connected to the Internet. NOTE: Google Cloud Print supports only IPv4 connection. NOTE: If the printer is connected to a network that uses a proxy server, you need to specify the settings in Proxy Server from the Dell Printer Configuration Web Tool. For more information, see "Proxy Server." NOTE: Acquire a Google account and a Gmail address in advance.
Google Cloud Print version 2.0 sends the print data to the printer either via Internet or via local network. This version is recommended for the environment where the Internet connection cannot be used. NOTE: Available options for printing may vary according to your device or the version of the Google Cloud Print service. NOTE: You cannot use both version 1.1 and version 2.0 of the Google Cloud Print service on a printer.
4 Click Manage under the Google Cloud Print menu. NOTE: If a message is displayed under New Devices to request you to sign in to Chrome, click sign in and sign in to Chrome. 5 Click Register for the printer you want to register. NOTE: If Bonjour (mDNS) is set to off, the new printer will not show in New devices. In this case, launch the Dell Printer Configuration Web Tool, open the Port Settings page in the Print Server Settings tab, and turn Bonjour (mDNS) to On.
4 Select your printer from the list. 5 Select printer options and then tap Print. Printing From Google Chrome The following procedure uses the Google Chrome browser on the computer running a Microsoft® Windows® operating system as an example. 1 Open the Google Chrome browser. 2 Open the web page or e-mail that you want to print. 3 Click or click Print. (varies depending on the version of the Google Chrome browser) in the top right corner and then 4 Click Change in the Destination area.
Enabling Tap to Print on the Printer Menu 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap System Settings. 4 Tap until NFC - Tap to Print appears, and then tap NFC - Tap to Print. 5 Tap Enable. 6 Tap OK. 7 Turn off the printer, and turn it on again to apply the settings. Enabling Tap to Print on the Dell Printer Configuration Web Tool 1 Launch the Dell Printer Configuration Web Tool by entering IP address of the printer in your web browser.
The printer icon named Dell MFP H815dw will be created on the mobile device. NOTE: The time required until the driver is installed varies depending on the network traffic. NOTE: To check the printer icon, right-click the bottom left corner of the Desktop screen, and then click Control Panel Hardware and Sound Devices and Printers.
Using the Dell Printer Configuration Web Tool to Change the Printer Settings If your printer is connected to the network, you can change the printer settings from your web browser. If you are a network administrator, you can clone the system settings of one printer to one or all the printers on the network. Type the IP address of your printer in your web browser. Choose Printer Settings from the topics list. From the Printer Settings tab, select the System Settings to change the printer settings.
19 Copying NOTE: If the Functions Control setting for Copy is set to On(Password), you need to enter the four-digit password to use the copy function. If the Functions Control setting for Copy is set to Off, the copy function is disabled and the menu is also disabled on the screen. For details, see "Functions Control." NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Making Copies From the Document Glass NOTE: A computer connection is not required for copying. NOTE: Remove any documents from the DADF before copying from the document glass. NOTE: Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass before use. For more information, see "Cleaning the Scanner." To make a copy from the document glass: 1 Lift and open the document cover.
5 Tap Copy. To customize the copy settings such as Select Tray and Darken/Lighten, see "Setting Copy Options." NOTE: The copy options automatically return to their default status after the auto clear timer is expired. 6 Tap – or + to specify the number of copies from 1 to 99 in the Quantity tile. 7 Tap Copy to begin copying. NOTE: You can cancel a copy job while scanning a document by tapping Stop.
Setting Copy Options Set the following options for the current copy job before tapping Copy to begin copying. For details about making copies, see "Making Copies From the Document Glass" and "Making Copies From the DADF." NOTE: The copy options automatically return to their default status after the auto clear timer is expired.
Select Tray To select the tray: 1 Tap Select Tray. 2 Tap the desired setting, and then tap OK. MPF The paper is fed from the multipurpose feeder. Tray1* The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. * Denotes the factory default setting. NOTE: Tray2 is only available when the optional 550-sheet feeder is installed. NOTE: When Any is displayed as the paper size and type in the MPF, you can select the paper size and type from this menu.
Sharpness To adjust the sharpness to make the copy image sharper or softer than the original: 1 Swipe the screen until Sharpness appears, and then tap Sharpness. 2 Tap the desired setting. Sharpen Makes the copy image sharper than the original. Normal* The clarity of the image is the same as the original. Soften Makes the copy image softer than the original. * Denotes the factory default setting.
Original Size To select the default document size: 1 Swipe the screen until Original Size appears, and then tap Original Size. 2 Tap the desired setting. (Inch series) Auto* Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Executive (7.3x10.5") (mm series) Auto* A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") * Denotes the factory default setting.
Collation To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document: 1 Swipe the screen until Collation appears, and then tap Collation. 2 Tap the desired setting. Auto* Only the documents loaded from DADF are copied in collated order. Collated Copies in collated order. Uncollated Does not copy in collated order. * Denotes the factory default setting.
2-Up To print two original images to fit onto one sheet of paper: Auto: Automatically reduces the pages to fit in one page. Manual: Reduces the pages in the custom size depending on the setting of the Reduce / Enlarge menu. 1 Swipe the screen until 2-Up appears, and then tap 2-Up. 2 Tap the desired setting, and then tap OK. Off* Does not perform multiple-up printing. Auto Automatically reduces the original pages to fit onto one sheet of paper.
Margin To specify the margins of the copy: 1 Swipe the screen until Margin appears, and then tap Margin. 2 Tap – or + to enter the desired value, and then tap OK. Top / Bottom 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Left / Right 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Middle 0 inches* (0 mm*) Specify the value in increments of 0.1 inch (1 mm).
Changing the Default Settings The default settings of the copy menu options such as Select Tray and Darken/Lighten can be set to the most frequently used modes. When you copy a document, the specified default settings are used unless they are changed by using the operator panel. The settings on Default Settings will be reflected when you create a new tile. If you change the settings on Default Settings after creating the new tile, it does not affect the settings of the tile you created earlier.
306 Copying
Scanning 20 NOTE: If the Functions Control setting for a scan function (Scan to Email, Scan to Network Folder, Scan to PC, Scan to WSD, or Scan to USB) is set to On (Password), you need to enter the four-digit password to use that scan function. If the Functions Control setting for a scan function is set to Off, that scan function is disabled and the menu is also disabled on the screen. For details, see "Functions Control.
Scanning - Without scanner driver • Scan and save the scanned document in a USB memory See "Scanning to a USB Memory." • Scan and send the scanned document by e-mail See "Sending an E-Mail With the Scanned Image." • Scan and send the scanned document to computer or server connected to network See "Scanning to a PC or Server via SMB/FTP." • Scan and send the scanned document to a computer connected to a network using Web Services on Devices (WSD) See "Scanning From the Operator Panel - Scan to WSD.
For Microsoft® Windows®: NOTE: Once you select Dell MFP S2815dn/H815dw ScanButton Manager with the Always use this program for this action check box selected, Dell MFP S2815dn/H815dw ScanButton Manager will automatically open without selecting an application. NOTE: You must use ScanButton Manager on your computer to change the settings for scanning. For details, see "ScanButton Manager." NOTE: For Macintosh, the dialog box for selecting a program is not displayed.
Scanning From the Operator Panel - Scan to WSD If the printer is connected to a computer via network using Web Services on Devices (WSD), you can use the Scan to Web Services on Devices (WSD) function to send scanned images to a computer. NOTE: To use Scan to Web Services on Devices (WSD), you need to setup connection using Web Services on Devices (WSD). NOTE: Web Services on Devices (WSD) are supported only on Windows Vista®, Windows® 7, Windows® 8, and Windows® 8.1.
4 Swipe the screen until the desired computer you want to send the scan job to appears, and then select that computer. 5 Specify the type of scan. For details, see "Scan to WSD." 6 Tap Scan to begin sending the scanned file. Scanning From a Computer Using Web Services on Devices (WSD) If the printer is connected to a computer via network using Web Services on Devices (WSD), you can scan documents from the computer.
3 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Start scan. 4 Specify the necessary settings for scanning, and then click Scan. NOTE: When you use Windows Vista®, use the drawing software such as Microsoft® Photo Gallery, select the printer connected using the Web Services on Devices (WSD), and start scanning. NOTE: To open Devices and Printers on Windows® 8, Windows® 8.
Scanning Using the TWAIN Driver Your printer supports the TWAIN driver for scanning images that supports Microsoft® Windows Server® 2003, Windows Vista®, Windows Server® 2008, Windows Server® 2008 R2, Windows® 7, Windows® 8, Windows® 8.1, Windows Server® 2012, Windows Server® 2012 R2, Apple Mac OS X 10.5, Mac OS X 10.6, OS X 10.7, OS X 10.8, OS X 10.9, OS X 10.10, and works with various scanners. 1 Load the document(s) facing up with top edge in first into the DADF.
For Apple Macintosh: NOTE: The screen image may vary depending on the software or the operating system. Scan Settings Tool Use the Scan Settings Tool to find the scanner on the network or set the password to access the scanner. NOTE: When you are using DHCP for TCP/IP setting for the printer and the printer is turned on again after a certain period of time, the image capturing software cannot find the printer because the IP address of the printer has been changed.
For Apple Macintosh: Click Settings on the main scanning window of the Dell MFP H815dw window or Dell MFP S2815dn window. IP Address Settings In the IP Address Settings tab, you can check the IP address that is set for your scanner or change the scanner selection. • IP Address Enter the IP address. • Search all scanners from the network (Windows® only) Searches scanners in your network. • Scanner List Displays a list of scanners that are detected.
• Community Name Enter the SNMPv1/v2 community name. The default community name is "public." Password Setting In the Password Setting tab, you can input the password that is set for your scanner to access from your computer to the printer. For Microsoft ® Windows ®: For Apple Macintosh: • Password for Scanner Enter the password.
Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. Windows Image Acquisition (WIA) is one of the standard components incorporated in the recent Microsoft® Windows® operating systems and works with digital cameras and scanners. Unlike the TWAIN driver, the Windows Image Acquisition (WIA) driver allows you to scan an image and easily manipulate those images without using additional software.
To scan an image from Control Panel: NOTE: This feature is supported on Microsoft® Window Server® 2003 only. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Click StartControl PanelPrinters and Other HardwareScanners and Cameras. 3 Double-click the scanner icon. The Scanner and Camera Wizard launches.
Required operating systems: For FTP: NOTE: For information on how to configure the FTP service, refer to the manual provided with the software. NOTE: Microsoft® Windows Server® 2003, Windows Vista®, and Mac OS X 10.5 support IPv4 only. • Microsoft® Windows Server® 2003 Service Pack 1 FTP service of Microsoft® Internet Information Services 6.0 • Microsoft® Windows Vista® Microsoft® Windows Server® 2008 FTP service of Microsoft® Internet Information Services 7.
For SMB: NOTE: The setup for Scan to Network Folder via SMB can be configured easily with the bundled "Address Book Editor" utility. For details about Address Book Editor, see "Adding a Scanning Destination to the Printer's Address Book." NOTE: Scan to Network Folder can be also accomplished with the Web Services on Devices (WSD) function.
4 Click Create a password for your account and add in a password for your user login account. For Windows ® 8 and Windows Server® 2012: 1 Point to the top or bottom right corner of the screen, and then click Settings. 2 Click Change PC settings. 3 Click Users. 4 Click Create a Password and add in a password for your user login account. For Windows ® 8.1 and Windows Server ® 2012 R2: 1 Point to the top or bottom right corner of the screen, and then click Settings. 2 Click Change PC settings.
3 Click the Sharing tab, and then select Advanced Sharing. 4 Select the Share this folder check box. 5 Enter a shared name in the Share name box. NOTE: Write down the shared name as you need to use this name in the next setting procedure. 6 Click Permissions to create a write permission for this folder. 7 Click Add. 8 Search user login name by clicking Advanced, or enter the user login name in Enter the object names to select box and click Check Names to confirm (Example of user login name, Myself).
10 Click the user login name that you have just entered. Select Full Control check box. This will grant you permission to send the document into this folder. NOTE: Do not use Everyone as the user login name. 11 Click OK. NOTE: To add sub-folders, create new folders in the shared folder you have created. For example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see MyShare\MyPic\John in your directory. For Mac OS X 10.5, Mac OS X 10.6, OS X 10.
Locating the IP Address Setting of Your Computer You can locate the IP address of your computer by the following operations. 1 For Windows Vista®/Windows® 7: Click Start All Programs Accessories Run. For Windows Server® 2003/Windows Server® 2008/Windows Server® 2008 R2: Click Start Run. For Windows® 8/Windows® 8.
4 Click the Server Address tab, and then click Create of an ID. Server Address page appears. 1 2 3 4 5 6 7 8 9 To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select FTP if you store document on a FTP server. Select SMB if you store documents in a shared folder on your computer.
(5) Server Path Enter the subdirectory path where you want the scanned document to be stored. Ensure that the subdirectory path is already created in the shared folder or FTP server. • For FTP: e.g. pub, pub/share • For SMB: e.g. finance, finance\Peter, finance\Peter\Sales (6) Server Port Number Enter the Server Port Number. If you are unsure, you can enter the default value of 21 for FTP or 139 for SMB.
For Apple Macintosh: Server Address dialog box appears.
For Apple Macintosh: 1 2 3 4 5 6 7 8 9 To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select Computer if you store documents in a shared folder on your computer. Select Server if you store documents on a FTP server. (3) Server Name/IP Address Enter a server name or IP address of your computer or the FTP server name that you have shared out.
(9) Port Number Enter the Server Port Number. If you are unsure, you can enter the default value of 139 for Computer and 21 for FTP server. Available ports are: For Computer: 139, 445, 5000 - 65535 For Server: 21, 5000 - 65535 Sending the Scanned File on the Network Folder 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document.
2 Press the (Home) button. 3 Insert a USB memory into the front USB port of the printer. See "Inserting and Removing a USB Memory" for more details. 4 Tap Scan to USB. 5 Tap and specify scan settings such as Output Color, Resolution, File Format, 2 Sided Scanning, Darken/Lighten, Contrast, Sharpness, Auto Exposure, Original Size, Margin, and File Naming Mode. For details, see "Scan Settings." You can also specify the folder to save the scanned image.
Setting the DNS Server Address To set the DNS server address to your printer, follow the steps below: 1 Launch the Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Click Print Server Settings. 3 Click TCP/IP. 4 If you are using DHCP for TCP/IP setting for the printer: Set Get DNS Server Address from DHCP to Enable. If you are setting TCP/IP manually: Set Manual DNS Server Address.
b In the SMTP Port Number text box, enter the SMTP port number. This must be between 1 and 65535. c In the E-Mail Send Authentication drop-down menu, specify the authentication method for outgoing e-mail. For example: SMTP_Auth (Auto) d In the SMTP Login User text box, set the SMTP login user. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them using commas. For example: aaaa@gmail.
b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Click Print Server Settings. 3 Click Basic Information. 4 Set administrator's e-mail address in the Administrator E-Mail Address text box. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. 5 Click Apply New Settings.
Tap + and the recipient you specified from Enter Recipient's Address to remove or edit the recipient. Tap + and the recipient you specified from Address Book to remove or see details of the recipient. You can also change the e-mail to Bcc. NOTE: For more information on address book and server address book, see "Address Books." NOTE: For details about Network Address Book, see "Using the Server Address Book and Server Phone Book.
Faxing 21 NOTE: If the Functions Control setting for Fax is set to On(Password), you need to enter the four-digit password to use the fax function. If the Functions Control setting for Fax is set to Off, the fax function is disabled and the menu is also disabled on the touch panel. For details, see "Functions Control." NOTE: If the Panel Lock Control is set to Enable, you need to enter the four-digit password to enter the Admin Settings menu.
5 Follow the instructions displayed on the screen. Available settings are: • Country • Line Type • Tone/Pulse • Receive Mode • DRPD Pattern (This setting is available only when a distinctive ring service is installed on your telephone line by your telephone company.) • Fax Header Name • Fax Number NOTE: To make initial settings from the printer operator panel, see "Setting Your Country.
Setting Your Country 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Tap Fax Line Settings. 5 Tap Country. 6 Select the country where the printer is used, and then tap OK. The printer must be rebooted after you set the country settings. When a screen prompting you to reboot the printer, tap Yes. After the reboot, the Home screen is displayed on the touch panel.
11 Tap – or + or enter the date using the number pad, and then tap OK. 12 Tap Time. 13 Enter the time using the number pad. 14 Tap OK. NOTE: The printer beeps and does not allow you to proceed to the next step if a wrong number is entered. Changing the Clock Mode You can set the current time using either the 12-hour or the 24-hour format. 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap System Settings. 4 Tap General. 5 Tap Date & Time. 6 Tap Time.
Specifying the Fax Settings Options Changing the Fax Settings Options 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Select the desired menu. 5 Select the desired setting or enter a value. To enter a value, tap – or +, or use the number pad or the keyboard. 6 Tap OK. If necessary , repeat steps 4 through 6.
Option Description Incoming Defaults Receive Mode You can select the default fax receiving mode. • Telephone (manual receive mode): Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by tapping Manual Receive in On Hook and then tapping Receive. For details about Manual Receive, see "Receiving a Fax Manually in the Telephone Mode.
Option Description Received Fax Forward You can set your printer to forward incoming faxes to another fax number, to e-mail addresses, or to a server. When a fax arrives at your printer, it is stored in the memory. Then, the printer dials the fax number you have specified in Forwarding Number or forwards the fax to e-mail addresses or a server address you have specified in the Dell Printer Configuration Web Tool. To forward to a fax number, you need to register a fax number on Forwarding Number.
Option Description Transmission Defaults Auto Redial Setup Redial Attempts You can specify the number of redial attempts to make when the destination fax number is busy, within the range of 0 to 13. If you enter 0, the printer will not redial. Interval of Redial Your printer can automatically redial a remote fax machine if it was busy. Intervals from 1–15 minutes can be entered. Resend Delay You can specify the interval between transmission attempts within the range of 3 to 255 seconds.
5 Tap Line Type. 6 Tap PBX, and then OK. 7 Tap Transmission Defaults. 8 Tap Prefix Dial. 9 Tap On. 10 Enter a prefix number using the number pad, and then tap OK. The characters you can use for a prefix number are 0–9, *, and #. The maximum number of characters for a prefix number is five. 11 Turn off the printer, and turn it on again to apply the settings. Advanced Fax Settings NOTE: The advanced fax settings are only meant for advanced users. Incorrect settings may damage the printer.
Diagnosing the Fax Connection You can diagnose the Fax connection using the FAX Line Diagnosis feature that can detect the abnormalities of telephone line connection. 1 Turn on the printer while holding down the 8 and 2 buttons on the number pad to start in Customer Mode. 2 Tap button to tap Fax/Scanner Diag, and then tap OK. 3 Tap button until FAX Test appears, and then tap OK. 4 When the message Check FAX Connection appears, tap OK.
Sending a Fax You can fax data from your printer. You can also directly fax data transferred from the computer running a Microsoft® Windows® operating system. Loading an Original Document You can use the DADF or the document glass to load an original document for faxing. Using the DADF, you can load up to 50 sheets of 75 g/m2 (20 lb) paper at a time. Using the document glass, you can load one sheet at a time.
2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution. (For details, see "Adjusting the Document Resolution.") 4 Close the document cover. NOTE: Ensure that no document is in the DADF. If any document is detected in the DADF, it takes priority over the document on the document glass.
Adjusting the Document Contrast You can adjust the contrast of the fax document to be lighter or darker than the original. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Press the (Home) button. 3 Tap Fax. 4 Tap . 5 Tap Darken/Lighten. 6 Drag the desired level on the Darken/Lighten bar, and then tap OK.
NOTE: The fax number needs to be registered before you can select Address Book. • Tap Speed Dial. Enter the speed dial number using the number pad, and then tap Done. 6 Tap Send to scan data. When the document is loaded on the document glass, the display prompts you for another page. If you want to place a new document, replace the document with a new document, and then tap Continue. When you have finished loading documents, tap Done.
Automatic Redialing If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial the number every minute based on the number set in the redial settings. To change the time interval between redials and the number of redial attempts, see "Available Fax Settings Options." NOTE: The printer will not automatically redial a number that was busy when the number was manually entered.
Sending a Fax from the Driver (Direct Fax) You can send a fax directly from your computer by using the driver. NOTE: Only black and white faxes can be sent using Direct Fax. NOTE: If the specified start time overlaps with the time periods for the available time or the Fax function, the printer cannot send the delayed fax at the specified time. (For details, see "Set Available Time" for the Available time and "Functions Control" for the Fax function.
For Apple Macintosh: 4 When the setting dialog box appears, specify the following settings. NOTE: The settings done here are only applied to a single fax job.
a. Transmission image quality Purpose: To set the output quality. Values: Standard For documents with normal sized characters. High Quality* For documents containing small characters or thin lines or documents printed using a dotmatrix printer. Super-high image quality For documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports Super Fine resolution. See the notes below. * Denotes the factory default setting.
Sender Name Purpose: To enter a sender’s name that will be printed on the fax cover page. The sender’s name can be up to 30 characters. If it exceeds 30 characters, only the first 30 characters will be printed. 5 For Windows®, click OK to close the Printing Preferences dialog box, and then click Print. For Macintosh, click Print. The Set/Check Fax Transmission dialog box appears.
6 Enter the destination for the recipient. The following procedure is for entering the destination. For details on how to enter the destination, please refer to the Help file for the driver. a Enter the name and fax number directly. b Select a fax number from a phone book. • Look Up Phone Book: Displays a list of fax numbers that are saved in the file specified for My Phone Book file. • Look Up Device Data: Displays a list of fax numbers that are saved in the Phone Book on your printer.
Receiving a Fax Automatically in the Fax Mode Your printer is preset to the Fax mode at the factory. If you receive a fax, the printer automatically goes into the fax mode after a specified period of time and receives the fax. To change the interval at which the printer goes into the fax mode after receiving an incoming call, see "Available Fax Settings Options.
Receiving Faxes Using the DRPD The DRPD is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds. Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your telephone line by the telephone company.
Setting Speed Dial 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Phone Book. 4 Tap Individuals. 5 Tap until the desired speed dial number between 1 and 200 appears and then select that number. To jump to a specific speed dial number, enter the desired number and then # using the number pad. 6 Tap the Enter Name text box. 7 Enter the name, and then tap OK. 8 Tap the Enter Number text box. 9 Enter the fax number using the number pad, and then tap OK.
Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a one-digit group dial location. This enables you to use a group dial number setting to send the same document to all the destinations in the group. NOTE: You cannot include one group dial number within another group dial number. Setting Group Dial 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Phone Book. 4 Tap Groups.
11 Tap OK. To delete an existing group dial number, select the group dial number, and then tap Remove. If you want to edit another group dial number, repeat steps 5 to 11. Sending a Fax Using Group Dial (Multi-address Transmission) You can use group dialing for Broadcasting or Delayed transmissions. Follow the procedure of the desired operation. (For Delayed transmission, see "Specifying the Fax Settings Options.") You can use one or more group numbers in one operation.
Other Ways to Fax Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure fax mode using the Secure Receive option to restrict printing out all of the received faxes when the printer is unattended. In the secure fax mode, all incoming faxes will go in memory. When the mode is turned off, all stored faxes will be printed. NOTE: Before operation, ensure Panel Lock is enabled.
Using an Answering Machine To the wall jack Printer Line Telephone Answering Device Phone You can connect a telephone answering device (TAD) directly to the rear of your printer as shown above. • Set your printer to the Ans Machine/Fax and set Auto Receive Ans/Fax to specify the time for the TAD. • When the TAD picks up the call, the printer monitors and takes the line if fax tones are received and then starts receiving the fax.
Printing a Report The following reports may be useful when using fax: NOTE: For more information about other reports and how to print a report, see "Report / List." Speed Dial This list shows all the numbers currently stored in the memory of your printer as speed dial numbers. Address Book This list shows all the addresses currently stored in the printer's memory as Address Book information.
22 Dell™ Document Hub NOTE: The Dell Document Hub feature is available on the Dell Cloud Multifunction Printer | H815dw only. The Dell Document Hub is a convenient one-stop gateway to a variety of cloud services to help you manage your documents. With the Dell Document Hub, you can convert hard copy documents into editable digital content and store them directly in your preferred cloud storage service. You can search for files across multiple clouds simultaneously and then share and print content easily.
Signing In to the Dell Document Hub 1 Log in to the printer as a registered user. 2 Tap the Dell Document Hub tile in the Home screen. The Dell Doc Hub Sign In screen is displayed. 3 Tap the E-mail text box to enter the e-mail address. NOTE: You can also tap to select a recently entered e-mail address from a list. The list can contain up to eight recently entered e-mail addresses. 4 Tap the Password text box to enter the password, and tap Done.
Searching for and Printing Files You can search for the files saved in the cloud services, and print them from the printer. You can search across multiple cloud services at once. This method is suitable when you want to search by the keywords, including the file name. NOTE: To search for files across multiple cloud services, you need to go to www.dell.com/dochub and connect the cloud services with the Dell Document Hub. 1 Tap the Search for Files tile in the Dell Document Hub screen.
Browsing and Printing Files You can browse and print the files saved in the selected cloud services. This method is suitable when you know which cloud service the file you want to print is located in. 1 Tap the Browse for Files tile in the Dell Document Hub screen. The Cloud Services screen is displayed. To scroll the list, flick the screen up or down. The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service.
7 Tap to check or change the print settings. The Print Settings screen is displayed. a To show the other tiles, flick the screen side to side b To return to the previous screen, tap Back. For more information on the Print Settings, see "Print Settings." NOTE: Tap in the Print Settings screen, and you can save your print settings and file path to the cloud service as a favorite. Name your favorite in the Save Favorite screen, and tap Save.
4 Tap Next. The screen to specify the file name and the file format is displayed. 5 Tap the File Name text box, and enter the file name. 6 Tap the File Format box, and specify the file format to save the scanned file. 7 Tap to check or change the scan settings. The Scan Settings screen is displayed. a To show the other tiles, flick the screen side to side. b To return to the previous screen, tap Back. For more information on the Scan Settings, see "Scan" and "Scan Settings.
Scanning the Document Using Optical Character Recognition (OCR) You can scan the document using OCR, and save it in the cloud service. 1 Tap the Smart OCR Scan tile in the Dell Document Hub screen. The Cloud Services screen is displayed. To scroll the list, flick the screen up or down. The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service. For more information, tap the status icon.
Receiving the Scanned File as an E-Mail The document can be scanned and sent to you as an attached file of an e-mail. 1 Tap the E-mail Me tile in the Dell Document Hub screen. The E-mail Me screen is displayed. 2 Tap the File Format box, and specify the file format to save the scanned file in. 3 Tap the Subject text box, and enter the subject of the mail sent with the scanned file. 4 Tap to check or change the e-mail settings. a To show the other tiles, flick the screen side to side.
Receiving the Scanned Image of the Business Card as an E-Mail The business card can be scanned and converted to the vCard file, and sent to you as an attached file of an e-mail. 1 Tap the Business Card Reader tile in the Dell Document Hub screen. The Business Card Reader screen is displayed. 2 Tap the Subject text box, and enter the subject of the e-mail sent with the vCard file. 3 Tap to check or change the scan settings. a Tap the OCR Language tile to specify the language.
372 Dell™ Document Hub
Know Your Printer 23 Understanding Your Printer Software ................................... 375 24 User Authentication.................................................................. 393 25 Tile Customization ..................................................................... 397 26 Using the Server Address Book and Server Phone Book ... 399 27 Using Digital Certificates ......................................................... 403 28 Understanding Printer Messages .....................................
374
Understanding Your Printer Software 23 Use the Software and Documentation disc that shipped with your printer to install a combination of software programs, depending on your operating system. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper jam occurs or toner is running low.
If you want to install the printer driver with the same settings on multiple computers running the same operating system, create a setup disk in a floppy disk or in a server on the network. Using the setup disk that you have created will reduce the amount of work required when installing the printer driver. • Install the printer driver in the computer on which the setup disk is to be created.
To exit the Quick Launch Utility window: 1 Click the Close (x) button at the top-right of the window. For details, click Help of each application. Status Window The Status Window button opens the Printer Status window. For more information about using Status Window, refer to "Printer Status Window." Tool Box The Tool Box button opens the Tool Box. Updater The Updater button updates the printer firmware.
• Phone Book (for Fax) Fax numbers registered for sending documents from your printer • Group Dial (for Fax) Groups of fax numbers registered for sending documents from your printer • LDAP Server Phone Book (for Fax) Fax numbers registered in the LDAP server for sending documents from your printer • PC Fax Address Book (for Direct Fax) Fax numbers registered for sending documents from your computer • PC Fax Address Book for group (for Direct Fax) Groups of fax numbers registered for sending documen
Using Address Book Editor You can use Address Book Editor installed on your computer to add or edit entries. Address Book Editor is synchronized with the address books of your printer and updated simultaneously as you save changes to the entries in Address Book Editor. NOTE: This tool is supported on both Microsoft® Windows® and Apple Macintosh. NOTE: When the printer and your computer is connected via USB, you must install the scanner driver.
For Apple Macintosh: • Device Address Book • Fax Links to the printer's Address Book for Fax feature. You can register up to 200 fax numbers and 6 groups with 200 fax numbers. • E-Mail Links to the printer’s Address Book for Scan to Email feature. You can register up to 100 e-mail addresses and 10 groups with 10 e-mail addresses. • Server Links to the printer’s Address Book for Scan to Network Folder feature. You can register up to 32 server information.
App Manager NOTE: The App Manager feature is available on the Dell Cloud Multifunction Printer | H815dw only. The App Manager - Dell H815dw is a utility that lets you manage the apps on your printer. The following tasks can be performed from the App Manager - Dell H815dw: • Install, update, and uninstall apps • Back up and restore printer settings, address books, and apps CAUTION: Do not turn off the printer or the computer while backing up or restoring data.
Status Monitor Widget for Macintosh Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer.
Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard. 2 Click the Plus (+) sign to display the Widget Bar. 3 Click the icon of Status Monitor in the Widget Bar. The Printer Status window appears. NOTE: If the message Select a printer is displayed, select your printer in Preferences. (For more information on Preferences, see "Preferences.
NOTE: When the printer is connected via USB cable, you cannot check the status of the printer during a print or scan job. Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level if the printer is functioning properly. NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed. • Printer error image Displays an indication image when an error occurs.
Order Window This window provides you with the information for ordering printer supplies by telephone or from the web site. To open the Order window: 1 Click Order Supplies in the Printer Status window. The Order window appears. NOTE: The Order window appears when low toner is detected. Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies.
Preferences To open Preferences: 1 Click the info (i) button in the Printer Status window. Preferences appears. NOTE: The info (i) button appears on the lower-right corner of the window when the cursor is over the Printer Status window. The info (i) button is a standard used across all widgets. Printer Displays a list of available printer names in the pull down menu. The first printer displayed in this list is set as default.
Before Installing the Status Monitor Console NOTE: The Status Monitor Console requires the following modules installed. - Python, PyGTK, Net-SNMP, cups-libs, and xdg-open Please confirm that these modules are installed before you install the Status Monitor Console. NOTE: The Status Monitor Console is available when the printer is connected to a network (LPR or Socket 9100). USB connection is not supported.
Printer Selection Window Printers list All the printers registered in the CUPS (Common UNIX Printing System) are displayed in a list. • Status icons: Ready Unknown/Offline/Toner Low/Paper Low Door Open/Paper Jam/No Toner/Out Of Paper Settings button Click this button to open the Settings window. Details button Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer Configuration Web Tool.
Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Console automatically obtains the printer information at the updated interval that can be specified in the Settings window. Also, the printer status is refreshed when the Refresh is clicked. NOTE: If the Status Monitor Console receives no response from the printer, the message Cannot get printer information is displayed.
Dell Supplies Management System Window This window provides you with the information for ordering printer supplies by telephone or from the web site. To open the Dell Supplies Management System window: 1 Click Order Supplies Online in the Printer Status window. OR Click Dell Printers Dell Supplies Management System. Select Printer Model Select your printer model name.
Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag." Settings Window To open the Settings window: 1 Click Settings in the Printer Selection window. The Settings window appears.
Protocol Settings - SNMP • Community Name Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window.
24 User Authentication Using the user authentication function of the printer, it is possible to create and manage up to 18 user accounts secured with a password. Each user of the accounts can customize the home screen and save the changes. For the Dell™ Cloud Multifunction Printer | H815dw only, it is also possible to associate NFC (Near Field Communication) capable ID Cards to an user account.
5 Tap Next. The Account Settings 2/2 screen is displayed. 6 Enter the account password and NFC ID. NOTES: • When there is a check mark in the Initial Login check box, the printer always displays the Home screen of the account when you turn on the printer. If no account is specified as Initial Login, the portal screen is displayed when you turn on the printer. • You can create a new account without setting the account password. • NFC ID is available only on the Dell Cloud Multifunction Printer | H815dw.
Logging In Using the NFC Authentication Card To use the NFC authentication card, the following settings are needed: • Enable the NFC authentication function in Secure Settings of the operator panel. (See "NFC Authentication") • Register your user account to the printer so that you can log in with your NFC Authentication card. (See "Creating a New User Account") 1 Turn on the printer and wait until the portal screen is displayed.
To use the LDAP authentication, you can select one of the following methods to enter the Login Name text box. Method 1 [user name] Method 2 [domain name]\[user name] Method 3 [user name]@[domain1].[domain2] The [domain2] in the method 3 can be specified in the Dell Printer Configuration Web Tool, using the “Use Added Text String” feature. In the Login Name text box on the Sign In screen, enter only the [user name]@[domain1]. For details, see "LDAP Authentication.
25 Tile Customization The Home screen is like a desktop of your computer and customizable to suit your preference or work style. For example, you can gather only the tiles you often use, or rearrange the tiles so that you can easily access the tiles you often use.
2 Tap the setting tiles to change the copy options as needed. For more information, see "Setting Copy Options." 3 After setting all the necessary copy options, tap . The Save Settings screen is displayed. 4 Tap the text box to name your settings. 5 Tap the color tile to select the color of your custom tile. You can preview the image of your custom tile in Preview. 6 Tap Save As. Your settings are saved as a new tile in your Home screen.
26 Using the Server Address Book and Server Phone Book With the E-mail Server Address Book and the Fax Server Phone Book, you can specify an e-mail address or fax number of a recipient registered in the external LDAP server when sending a scanned image with e-mail or fax. To use the E-mail Server Address Book and the Fax Server Phone Book, the printer needs to be configured in order to access the external LDAP server.
Setting LDAP Server NOTE: When SSL/TLS communication is required to access the LDAP server, enter a check in the Enable check box for LDAPSSL/TLS Communication in SSL/TLS under the Security tab. For more information, see "SSL/TLS." 1 Select Print Server Settings, click the Security tab, and then select LDAP Server. 2 In the IP Address/Host Name & Port text box under Server Information, enter IP address or the host name, and the port number.
f In Search Time-Out, select Wait LDAP Server Limit to follow the time specified by the LDAP server. Select Wait to specify the time between 5 and 120 seconds. g From the Search Name Order drop-down menu, specify the search order. h In Server Address Book, select the check box to enable the server address book. i In Server Phone Book, select the check box to enable the server phone book. 4 Click Apply New Settings. 5 Click Restart Printer.
Sending an E-mail With the Scanned File Using the E-mail Server Address Book 1 Press the (Home) button. 2 Tap Scan to Email. 3 Tap Address Book. 4 Tap Network Address Book. 5 Enter a keyword using the keyboard, and then tap Search. 6 Tap a recipient from the search result, and then tap Done. NOTE: The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer | S2815dn.
Using Digital Certificates 27 The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. The printer supports the following formats as the digital certificates. • PKCS#12 HTTPS, IPsec (PKI), Wi-Fi (WPA-Enterprise) • PKCS#7 (for CSR) HTTPS, IPsec (PKI) NOTE: For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problems.
Setting HTTPS Communication Before managing certificates, set HTTPS communication with a self-signed certificate. When Using the Dell™ Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS. 5 Click Generate Self-Signed Certificate of Machine Digital Certificate.
NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: Be sure to import the certificate with Internet Explorer®. NOTE: After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting. 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool.
Confirming the Settings of a Digital Certificate NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS. 5 Click Certificate Management to display the Certificate Management page.
• For Wireless LAN*, change the Wireless Security setting to other than WPA-Enterprise before deleting the certificate. * Dell Cloud Multifunction Printer | H815dw only Exporting a Digital Certificate NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: Since the secret key is not exported, an imported PKCS#12 format certificate can be exported only as a PKCS#7 certificate. 1 Launch Dell Printer Configuration Web Tool.
Setting the SSL-use Server Certificate (HTTP/IPP) NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Import the certificate to be used with the SSL-use server. For more information, see "Importing a Digital Certificate." 2 Set the certificate to be used with the SSL-use server. For more information, see "Setting a Digital Certificate." 3 Confirm whether the certificate is set correctly.
e Click Certificate Management to display the Certificate Management page. f Select Trusted Certificate Authorities within Category. g Select Wireless LAN (Server) from the Certificate Purpose list. h From Certificate Order, select how the certificates are sorted in Certificate List. This setting is not necessary if you do not need to specify the order for the certificates. i Click Display the List to display the Certificate List page. j Select the certificate to associate.
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only. NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: WPA-Enterprise is available only when infrastructure is selected as the network type. NOTE: Be sure to import the certificate with Internet Explorer®.
NOTE: WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise becomes available only when the following steps are set correctly. • Importing a Digital Certificate • Setting a Digital Certificate • Confirming the Settings of a Digital Certificate e Set EAP-Identity, Login Name, and Password of WPA-Enterprise. f Select either of the following from the Authentication Method list of WPA-Enterprise: g • PEAPV0 MS-CHAPV2 • EAP-TTLS PAP • EAP-TTLS CHAP Click Apply New Settings.
412 Using Digital Certificates
28 Understanding Printer Messages The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you can do to clear error messages. When you contact customer support about an error, have the status codes and error messages ready.
Status-Code What you can do 010-913 The printer is set to the envelope mode. To cancel the envelope mode, open the rear cover, and slide both the envelope switches to the position. For more information, see "To Cancel the Envelope Mode." 016-338 Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 016-404 Contact your system administrator. For more information about digital certificate problems, see "Digital Certificate Problems.
Status-Code What you can do 016-764 An error occurs when the printer connected to the SMTP server. Tap Close, or wait for 60 seconds for the printer to recover. Check the SMTP server settings or contact the SMTP server administrator. 016-765 The capacity of the SMTP server is not enough. Tap Close, or wait for 60 seconds for the printer to recover. Contact the SMTP server administrator. 016-766 The e-mail exceeds the SMTP server size restriction.
Status-Code What you can do 031-525 SMB destination client permission error. Tap Close, or wait for 60 seconds for the printer to recover. Check if the specified user can read and write file at the storage location. 031-526 Unable to resolve the SMB server hostname. Tap Close, or wait for 60 seconds for the printer to recover. Check DNS connection, or check if forwarding destination server is registered with DNS. 031-527 Unable to resolve the SMB server hostname.
Status-Code What you can do 031-542 TCP/IP not initialized. Tap Close, or wait for 60 seconds for the printer to recover. Wait for a while and try the same operation again. Contact customer support if this failure is repeated. 031-543 SMB server login error. Tap Close, or wait for 60 seconds for the printer to recover. Check login permitted time with your system administrator. 031-544 SMB server login error. (Expired password.) Tap Close, or wait for 60 seconds for the printer to recover.
Status-Code What you can do 031-585 Unable to delete a file on the FTP server. (DEL command failure.) Tap Close, or wait for 60 seconds for the printer to recover. Check server access rights. 031-587 Unable to delete a folder on the FTP server. (RMD command failure.) Tap Close, or wait for 60 seconds for the printer to recover. Check server access rights. 031-588 Unable to write a file to the FTP server location. Tap Close, or wait for 60 seconds for the printer to recover.
Status-Code What you can do 035-701 Tap Close, or wait for 60 seconds for the printer to recover. Check the following: • Status of the remote machine • Tone/Pulse setting For more information about Tone/Pulse setting, see "Tone / Pulse." 035-708 Tap Close, or wait for 60 seconds for the printer to recover. Try the following: • Try the same operation. • Reduce the modem speed. For more information about modem speed, see "Modem Speed.
Error Messages Message Cause Action Cannot access the LDAP address book. Consult your network administrator if this error persists. The printer fails to authenticate against an authentication server. Check the server settings. If the error persists, consult your network administrator. Cannot access the LDAP address book. The LDAPS server certificate is not correct.
Message Cause Action Invalid search characters or LDAP The LDAP search filter fails to work properly Remove special characters, and then search User Mapping incorrectly configured as special characters are used in your search again. (See "LDAP User Mapping.") for Configuration Web Tool. condition or on the LDAP User Mapping page on the Dell Printer Configuration Web Tool. Network connection is not ready. Try You have started searching for destinations again later.
422 Understanding Printer Messages
29 Specifications NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Page Description Language (PDL)/Emulation, Operating System, and Interface PDL/Emulations PCL 6, PCL5e, PostScript 3 Compatible, HBPL, XML Paper Specification (Host Based/PCL 6) Operating systems Microsoft® Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Server® 2008, Windows Server® 2008 64-bit Edition, Windows Server® 2008 R2, Windows Vista®, Windows Vista® 64-bit Edition, Windows® 7, Windows® 7 64-bit Edition, Windows® 8, Windows® 8 64-bit Edition, Windows Server® 2012, Windows® 8.
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 Ethernet 10Base-T/100Base-TX/ 1000Base-T 2 USB USB 2.0 3 Phone connector 4 Wall jack connector 1 2 3 4 Print Specifications Item Description Print resolution 600 dpi x 600 dpi Print speed Simplex: 38 ppm (A4), 40 ppm (Letter) Duplex: 22 ppm (A4), 24 ppm (Letter) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.
Copy Specifications Item Description Copy resolution Optical: 600 dpi x 600 dpi Copy speed 38 cpm (A4)/40 cpm (Letter) or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Simplex: 22 cpm (A4)/24 cpm (Letter) or more Duplex: 7 cpm (A4/Letter) or more (When using the Duplex Automatic Document Feeder (DADF) to make sequential copies of multiple documents.) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.
Facsimile Specifications Item Description Compatibility ITU-T Super G3, ITU-T G3 ECM, ITU-T G3 Applicable line Public Switched Telephone Network (PSTN), Private Branch Exchange (PBX), or Leased line (3.4 KHz/2-wire) Data coding 1bit/JBIG/MMR/MR/MH Max modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page *Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM using only ITU-T No.1 Chart. Scanning speed Document glass: approx.
428 Specifications
