Maintaining Your Printer 30 Maintaining Your Printer .......................................................... 431 31 Clearing Jams............................................................................
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0 Maintaining Your Printer You need to complete certain tasks to maintain optimum print quality. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner level. Type the printer's IP address in your web browser to view this information.
Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative humidity is 40 %. • Store cartons of print media on a pallet or shelf, rather than directly on the floor.
Replacing the Toner Cartridge WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. Dell toner cartridge is available only through Dell. You can order cartridge online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridge for your printer.
3 Grasp the handle on the toner cartridge, and then pull it out. WARNING: Do not shake the toner cartridge. This may cause toner spills. Installing a Toner Cartridge 1 Unpack a new toner cartridge. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
4 Grasp the toner cartridge lock lever, and then pull it down until it stops. 5 Close the front cover, and put back the operator panel to the original position.
Replacing the Drum Cartridge WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. CAUTION: Protect the drum cartridge against bright light. If the front side cover remains open for more than 3 minutes, print quality may deteriorate. Removing the Drum Cartridge 1 After flipping up the operator panel until it clicks, grasp the grips on both sides of the front cover, and then pull it down to open.
Installing a Drum Cartridge 1 Unpack a new drum cartridge. CAUTION: The protective cover of the drum comes off while inserting the drum cartridge into the cartridge slot. You do not need to remove it in advance. 2 Hold both sides of the drum cartridge with your hands, insert the drum cartridge into the cartridge slot, and then push it in halfway. 3 Grasp the handle on the front of the drum cartridge, and then push and install the drum cartridge until it stops.
5 Grasp the handle on the toner cartridge, and then pull it out of the old drum cartridge. WARNING: Do not shake the toner cartridge. This may cause toner spills. WARNING: Keep the removed toner cartridge on a level surface. 6 Install the removed toner cartridge to the new drum cartridge in the printer. Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
8 Close the front cover, and put back the operator panel to the original position.
Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller You need to replace all three parts (the fusing unit, transfer unit, and retard roller) at a time. Both the transfer unit and the retard roller for replacement come with a new fusing unit. WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. Removing the Fusing Unit 1 Turn off the printer, and wait for 40 minutes.
Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Remove the packing material from the fusing unit. 3 Insert the fusing unit into the printer until it clicks into place. NOTE: Hold both sides of the fusing unit with your hands. NOTE: Make sure that the fusing unit is firmly set in the slots and cannot be moved easily. 4 Lower the two gray levers to lock the fusing unit.
Removing the Transfer Unit 1 Push the tabs on both sides of the transfer unit inward, and then lift it out of the printer. Installing a Transfer Unit 1 Unpack a new transfer unit. 2 Hold the transfer unit by both its ends. 3 Put the receptacles (white) on both ends of the transfer unit to the short bars near the arrow marks of the duplexer. And tilt the transfer unit toward the rear cover.
4 Make sure that the arrow marks on the transfer unit and the printer face each other, and then press the two tabs on transfer unit inward to lock. 5 Close the rear cover. Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm.
2 Hold tray1 with both hands, and remove it from the printer. NOTE: Be sure to remove all the paper from tray1 before removing the retard roller. 3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand. 4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Unpack a new retard roller.
2 Hold the both ends of the new retard roller, and attach it by sliding the two axles of the retard roller into the holes on tray1. NOTE: Be careful not to touch the rubber rollers. 3 While pressing the lock lever on tray1 slightly to the right, press down the retard roller until it clicks, and then release the lock lever. 4 Load paper in tray1, and then insert the tray into the printer and push until it stops.
Cleaning the Scanner Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover. 3 Wipe the surface of the document glass and DADF glass until it is clean and dry. 4 1 2 3 1 White Sheet NOTE: Handle with care.
Cleaning the DADF Feed Roller Keeping the DADF feed roller clean helps ensure the best possible copies. It is recommended to clean the DADF feed roller at regular intervals. 1 Open the DADF cover. 2 Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled.
2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm.
5 Hold tray1 with both hands, and remove it from the printer. 6 Wipe the feed roller inside the printer with a cloth moistened with water. MPF Feed Roller Tray1 Feed Roller 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8 Insert the MPF into the printer, push until it stops, and close the cover. Moving the Printer This section describes how to move the printer. WARNING: Two people are required to move the printer. WARNING: To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
3 Remove any paper in the output tray and retract the output tray extension. 4 Lift the printer and move it gently. NOTE: If you move the printer over a long distance, remove the toner cartridge from the printer to prevent toner from spilling, and pack the printer inside a box.
Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer. 2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm.
5 Hold tray1 with both hands, and remove it from the printer. 6 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object.
7 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer. 8 Insert tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
9 Insert the MPF into the printer, push until it stops, and close the MPF. 10 Re-connect all cables into the rear of the printer and turn on the printer.
456 Maintaining Your Printer
